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Homes by WestBay Reviews

What Homeowners Have to Say About Homes by WestBay.

Homes by WestBay has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Homes by WestBay 430 homeowner reviews to learn why they are the right team to build your new home.

Homes by WestBay

has 3.7 out of 5 stars in All Areas

430 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.6

Value 3.7

Responsiveness 3.4

Customer Reviews

Happy home buyer

  • Delroy A.
  • Verified HomeBuyer
  • February 11, 2020
  • Riverview, FL

Our home buying experience with Westbay was pleasant , mainly because of but not limited to straightforward and honest communication. Construction quality is comparatively of a higher standard and so far is very responsive to minor issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - We love our new Westbay home!

  • Dona D.
  • Verified HomeBuyer
  • February 04, 2020
  • Apollo Beach, FL

We love our new Westbay home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - Have nothing but positive things to say.

  • Luis M.
  • Verified HomeBuyer
  • January 28, 2020
  • Riverview, FL

Have nothing but positive things to say. The experience was the smoothest I have seen. From day one expectations were set and met.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - Fabulous experience!

  • Steven P.
  • Verified HomeBuyer
  • January 20, 2020
  • Land O' Lakes, FL

Fabulous experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - Good experience overall.

  • Eric S.
  • Verified HomeBuyer
  • January 14, 2020
  • Land O' Lakes, FL

Good experience overall.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

10/10 will always recommend Homes by Westbay!

  • Jovani A.
  • Verified HomeBuyer
  • January 07, 2020
  • Land O' Lakes, FL

From day one picking our lot, to every step in the process, Homes by west bay was absolutely amazing and very informative and helpful in every way. My wife and I had such a great experience with everyone we were in contact with, but wanted to give a special thank you to our salesman Scott, our design center lead Trisha, and our construction manager Nick. They blew our expectations out of the water and can’t be more thankful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - West Bay homes experience has been the best I have ever experienced

  • Bala M.
  • Verified HomeBuyer
  • January 07, 2020
  • Riverview, FL

West Bay homes experience has been the best I have ever experienced and we have had 5 homes built over 30 years. The sales and design center along with Construction supervisor were all very professional, knowledgeable and very friendly to work with I definitely would buy another West bay home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - WestBay excellent builders

  • Rafael R.
  • Verified HomeBuyer
  • December 11, 2019
  • Land O' Lakes, FL

WestBay excellent builders

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love it!!

  • Corey A.
  • Verified HomeBuyer
  • December 03, 2019
  • Riverview, FL

Matt Kelsey is the best sales rep I have met in a longtime, forthcoming and makes everything so simple.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best of the best

  • Roger M.
  • Verified HomeBuyer
  • December 03, 2019
  • Land O' Lakes, FL

Make sure to trust the process. Everyone from the construction manager to sales and design have your best interest at heart. I'm very happy to live in the Bexley community and proud to have my home built by Homes By Westbay!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - Quality homes

  • Jack T.
  • Verified HomeBuyer
  • November 19, 2019
  • Riverview, FL

Quality homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Grant T.
  • Verified HomeBuyer
  • November 17, 2019
  • Riverview, FL

The people at West Bay Homes have been outstanding. They have met all my expectations. Their quality and craftsmanship is superior to all other builders in this area. They have been there for me, from the time of purchase to well after closing. I would highly recommend West Bay Homes to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • William C.
  • Verified HomeBuyer
  • October 15, 2019
  • Riverview, FL

Every step of the way on building our new home was an excellent experience. From our sales person to the end of closing. I recommend buying a WestBay home .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Westbay Homes buying experience process.

  • Ronald W.
  • Verified HomeBuyer
  • October 15, 2019
  • Riverview, FL

Our sales rep Josue was 100% top of the line. Personable,very caring, and always going the extra yard to meet any problems and snags expediently. The preferred lender ( Homebridgr Financial) assigned us a team led by Patrick and assisted by Ashley who dug in and fought every obstacle to obtain our mortgage. We would highly recommend West Bay Homes and our Family thanks all of you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Homes!!

  • Everette W.
  • Verified HomeBuyer
  • October 08, 2019
  • Riverview, FL

Very great experience from start to finish. Great quality homes. Love that you can pick your design. Prices reasonable. Updated on our building progress. After we moved in little things were fixed as needed in a timely manner. They really care for your house and quality of work.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Starkey Stanleys

  • Albert S.
  • Verified HomeBuyer
  • August 20, 2019
  • Odessa, FL

We took a chance on using Homes By WestBay, and we are so glad we did. The attention to detail is amazing. From our sale consultant Geneane to building manager Brandon. If we decide to build again, we certainly will have Homes By WestBay as our 1st option.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love our new house

  • Keya R.
  • Verified HomeBuyer
  • July 24, 2019
  • Riverview, FL

We were very happy working with WestBay through the whole process, from buying to closing, and even now through minor warranty issues which they handle quick and completely. They are a very "hands-on" builder, guided us and kept us up to date through every step. The detail and quality is also very good, our home and beautiful and we love it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Homes and a Great Team

  • Michelle B.
  • Verified HomeBuyer
  • July 16, 2019
  • Apollo Beach, FL

Overall we are very pleased and glad we choose WestBay. We toured all the model homes and builders and Westbay definitely stood out in the crowd. Everyone was very welcoming, excited, and knew their products/options - something that was hard to find with the other companies. All steps of the process were relatively smooth with the exception of our closing coordinator. She didn't really handle any of our interactions well and didn't seem to remember past conversations. Our construction manager was great and our follow up items after closing have been handled promptly.

Homes by WestBay responded:
Thanks for trusting us with your new home! We're sorry you had a less than perfect experience with your closing coordinator. We appreciate your feedback and will look into this. Please do not hesitate to reach out to us at info@westbaytampa.com if you have any further comments or ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loving It!

  • Leonard C.
  • Verified HomeBuyer
  • July 09, 2019
  • Land O' Lakes, FL

Friendly and Professional

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - We love our new home.

  • Hope Y.
  • Verified HomeBuyer
  • July 09, 2019
  • Brandon, FL

We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Home Build

  • Karen C.
  • Verified HomeBuyer
  • June 25, 2019
  • Apollo Beach, FL

This has been the best build we have ever done. The quality, workmanship and the timeliness was fantastic. Also the GC and the warranty specialist have been awesome. This is our 5th build and never has been so great until now. Love WestBay homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing customer service

  • James B.
  • Verified HomeBuyer
  • June 11, 2019
  • Riverview, FL

very responsive and informative to any questions I have. Addressed any issues or concerns that we have had which we really haven’t had any issues

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Westbay Sandpiper

  • Timothy N.
  • Verified HomeBuyer
  • May 29, 2019
  • Apollo Beach, FL

We were not in the state during the building of our home although we did have family members who participated in all the required inspections. Our construction manager and Quality Assurance Representative from Westbay has been top notch. We were notified immediately if materials or design changes occurred. When we first viewed our home in person the home looked flawless too to bottom. Both the CM and QAR assisted us in setting up our garage, thermostat, and sprinkler systems.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream Home

  • James G.
  • Verified HomeBuyer
  • May 22, 2019
  • Riverview, FL

Our experience and service received was everything we expected from building with a quality higher end builder. Glad we chose West Bay.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Design center

  • Shawn B.
  • Verified HomeBuyer
  • May 15, 2019
  • Land O' Lakes, FL

When at the design center make sure to clarify what comes standard in the home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5