Shea Homes-Trilogy Reviews

Shea has a great team! Always transparent and a pleasure to work with.

We love our new Shea home. The house was completed on the date promised. During the construction, we were notified of each major step as well as pictures of each stage of building. Issues that came up during the walk through were addressed immediately. Great communication and great people to work with. We could not be happier.

I was shown all the options that were included with my purchase. It was a comfortable purchase and any questions I had were answered promptly.

Cannot say enough good things about Ryan. He was fantastic throughout the build process by keeping us updated and setting realistic expectations. We really felt like we had someone looking out for us! Jen has kind of taken over the mantle now that we are living in our home and early indications she will be just as responsive. They are both great representatives for Shea who have and will continue to personalize the process.

All personnel respond to all my issues in a timely manner.

Beautiful home, finished ahead of schedule, great buying experience

The punchlist walk thru and final acceptance of home was exceptional. Items noted in our punchlist walk were all thoroughly addressed.

Working with Shea on this build was great. Obviously a lot of moving parts and decisions to be made. We felt supported the entire way and the professionalism demonstrated by all involved provided confidence and comfort. Many thanks to Kara, Bryan, Theresa, Steve and all others behind the scenes. We really appreciate your help and support along the way.

We have been delighted with the Shea experience. Our sales representative,Matt is the most honorable, thorough and responsive person we have ever experienced. Shea makes the home building process seamless with no stress.

This is my first time building a home in a new location. It will be a main residence soon. From start to finish, Shea was wonderful. Kara in sales office called us about a lot, set us up with the design and build team, and answered all questions honestly and quickly. Jason, the GC for the build, kept me informed, sent progress photos, and held my hand the entire way through. What could’ve been very stressful became very simple.

Quality employees are the best part.

Trilogy is a very nice clean and respectful community.

Our salesperson, Kelly was fantastic. She was very responsive and understanding of our needs. The home building process was coordinated by Roy, Guy, and Jon. Our interactions with these men throughout the build was beyond fantastic. They answered any and all of our questions, in layman terms, which we could understand. They built our home like it was their own. After the close of escrow, Mike, our Shea Warranty representative has been wonderful. He's responsive and efficient.

Our salesperson and construction manager were excellent in every aspect of the process and in addressing issues that arose.

The purchase, building, and follow-up on our new home was a pleasurable experience. We loved the process and love it here as well.

My experience was stellar. While there were a few hiccups because of weather, supply and labor shortages, I was kept informed every step and given updated timelines. Building materials seem solid. The array of interior upgrade options (flooring, cabinets, etc.) rocked. Overall, very satisfied.

Was a terrific experience, Tammy at sales office was such a pleasure to work with. Dan the warranty officer has been very helpful and attentive. Facilities and staff at Club and pool are great.

Great workmanship and Warranty follow up is first class. Thanks James and Daniel. We are very pleased. This is our seventh or eight build and our best.

Our homebuilding experience was great! They kept us informed and was very prompt with any responses to our concerns! The quality of craftsmanship of the build is hands down the best we have ever experienced! The attention to detail and quality of work is top tier! I would build 3 more homes with Shea!

Our sales person was very helpful in listening and waiting patiently for us to make a decision which took 2.5 years. Thank you James. We love our new home and are enjoying living here. Also the responsiveness from Richard has been very appreciated.

I had a wonderful experience in buying my Shea home. I met with Dan and he showed me the model homes and explained the differences. I wanted no steps and was assured that there was a model with no steps. We drove around and I chose a lot based on the information Dan gave me. I had been looking for over a year before I found Trilogy. Mike sent me weekly updates once building started. The trip to Sight and Sound and the design center was wonderful. With their guidance and my budget in mind, I was able to choose communication and finishes. The bottom line I love the house. I was kept informed every step of the way and would highly recommend purchasing a home in Trilogy at Lake Frederick. ... More

Buying a Shea home has been a wonderful experience. Everyone involved has been professional and very helpful.

Extremely impressed with the multiple inspections done by Shea prior to our taking possession. The management at Shea did the final inspections! The top management comes out to make sure all the upgrades are completed and the quality is up to their specifications. We’re impressed! We were also kept informed throughout every level of construction during the build by our liaison Rudy. He was always available and answered all our questions. He guided us through the build and we had confidence in his experience!! He created a pleasurable experience which doesn’t always happen when building a home.it was completed in seven months which i think is very good in a post pandemic environment. Then Shea takes it to the next level after we took possession to do a check at one month and then again at five months after we took possession!! They will also do a one year warranty walk through too I’m told. They keep communications open to correct any situation that come up. Our satisfaction has been their priority from day one! We are extremely satisfied!! Thank you to everyone in the Shea family! ... More

Brad (site manager( Dan (warrantee specialist ) and Sonja Shea rep were all very responsive on Teams site, answered all questions, were encouraging with responses. great experience

We visited the area when there were barely any homes and the models had just opened and decided it was the place for us. We did the build "Long Distance" from Washington State and didn't actually see our new home until we did the walkthrough. They did a great job and have been diligent at resolving the small discrepancies that can happen at any new construction. We feel that the whole experience vastly exceeded our expectations!