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Beazer Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Beazer Homes.

Read all 397 verified reviews from homeowners that built a new home with Beazer Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.5 out of 5 stars in Phoenix-Mesa Area

397 Reviews in Phoenix-Mesa Area

Beazer Homes in Phoenix-Mesa Area

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Customer Reviews

Fast Move In

  • Raymond T.
  • Verified Homebuyer
  • March 09, 2021
  • Litchfield Park, AZ

Everyone involved moved fast to make it happen for us to move in on time. My agent got prompt responses whenever we contacted them. However I feel like they did rush on details with last minute items on the house. Overall great experience and got a great house.

Total Score 5

ice here anBeth and Amber, I knew this was where I wanted my forever home!

  • Bonnie H.
  • Verified Homebuyer
  • March 03, 2021
  • Litchfield Park, AZ

The moment I went into the Sales Office and spoke with Beth and Amber, I knew this was where I wanted my -Forever Home- Interactions were always professional and I felt good about picking this builder! Beazer is Top Notch! Beth is a caring Super Hero for customer satisfaction. Beazer is blessed to have the amazing Beth and Amber! Thank you Beth so much!

Beazer Homes responded:
This is the exact experience we want for all of our homeowners, Bonnie! We're so happy to hear that Beth and Amber took such great care of you, we'll be sure to pass along your praises. We're thrilled you chose Beazer to build your forever home, and we want to thank you for letting us be apart of it! - Sam ...

Total Score 5

I was never informed about my home progress.

  • Chad E.
  • Verified Homebuyer
  • March 02, 2021
  • Surprise, AZ

Horrible company. I would never recommend.

Beazer Homes responded:
Chad, it's disappointing to know that you feel this way. We understand that building a new home can be stressful and that the care and communication we provide are crucial in making it an enjoyable journey. We would like to apologize that we missed the mark on this for you, falling short of your expectations. Please know that we are here to help. If you have you have any questions or concerns that we can assist with, we can be reached at nhcc@beazer.com or (888) 623.2937. - Daniela ...

Total Score 1

Expertise and Knowledge

  • Brody B.
  • Verified Homebuyer
  • February 23, 2021
  • San Tan Valley, AZ

We had a great home buying experience! Gabe was our project manager and he was always there to help and answer all our questions. He was professional and never annoyed when we didn't understand a part of the construction process. He cared greatly about our home and made sure everything was exactly how we wanted it. Also, Kim was our sales rep and she was fantastic! She was very responsive to our calls/emails and was always sending us pictures and updates throughout the construction process! We also really like the energy efficiency of Beazer homes! We would buy again!

Beazer Homes responded:
We strive to provide exceptional customer care for all of our homeowners, Brody. Our goal is to help our homeowners turn their house into a home, and we're so happy to hear our Morning Sun Farms team helped guide you through your journey. Welcome to the Beazer family! - Sam BeazerHomes

Total Score 5

Service and communication

  • Albert G.
  • Verified Homebuyer
  • February 16, 2021
  • San Tan Valley, AZ

We were communicated to every step of the way. We would even get pictures of the progress.

Beazer Homes responded:
Building a home should be an exciting time, so we are committed to being with you throughout your home building journey to help answer any questions you may have along the way. Thank you for choosing Beazer Homes and welcome to Morning Sun Farms, Albert!- Daniela BeazerHomes

Total Score 5

Very helpful and very professional .

  • Efrain C.
  • Verified Homebuyer
  • February 04, 2021
  • Goodyear, AZ

We had a very good experience buying our house with Beazer and they were very helpful thru the whole process. Chris was excellent!

Total Score 5

Beazer Homes - I happy everything is very good l great to the new house

  • Ofelia T.
  • Verified Homebuyer
  • February 02, 2021
  • Goodyear, AZ

I happy everything is very good l great to the new house

Beazer Homes responded:
This is so great to hear, Ofelia. Thank you for sharing and welcome to the Beazer family! - Megan BeazerHomes

Total Score 5

Made buying easy

  • Sidney I.
  • Verified Homebuyer
  • January 26, 2021
  • Goodyear, AZ

Janine was the best

Beazer Homes responded:
We think you're the best, Sidney! Welcome to El Cidro, we're so happy to have you! - Megan BeazerHomes

Total Score 5

Jacie was amazing!!!! So helpful

  • Christopher S.
  • Verified Homebuyer
  • January 20, 2021
  • Goodyear, AZ

Jacie was so friendly and wanting to make sure we were happy with our new home what a great asset to the company.

Beazer Homes responded:
This is so great to hear, thank you for sharing Chris! We are happy to have you in Estrella Lucero. Welcome to the Beazer Family! - Megan BeazerHomes

Total Score 5

Not the best quality.

  • Bruce L.
  • Verified Homebuyer
  • January 20, 2021
  • Litchfield Park, AZ

After being in the house for a few months, you really start to notice the really poor quality of workmanship that has gone into the build. I have already submitted a workorder for an electrical problem ( but of course Covid will be the reason it cannot be fixed anytime soon.). Every door frame had been busted and repaired poorly. I had to repair the rain shower head myself. There was a large paint run on the front door that was supposed to berepaired, but it was just sanded, not repainted. The electrical problem is multiple switches controlling one light. But they dont all work. Sliding door ...

Beazer Homes responded:
I would like to thank you for bringing this to our attention, Bruce. I know our Phoenix team has been in touch to further discuss your concerns and they are working with you to make sure the items outlined here have been addressed. I called earlier this week to see if there was anything I could offer my assistance with. While I have not heard from you yet, please know I am always here to help and you can reach out to me should there ever be anything I may assist with. I can be reached via our New Home Contact Center at 888-623-2937 or send me an email at nhcc@beazer.com. - Megan ...

Total Score 2

The best

  • Walter D.
  • Verified Homebuyer
  • January 19, 2021
  • Goodyear, AZ

Awesome experience. Everyone in the office helped and guide me and my wife through the process easy

Beazer Homes responded:
An awesome experience for an awesome homeowner, Walter! We are thrilled to have you in our El Cidro community, welcome home. - Megan BeazerHomes

Total Score 5

New Lucero

  • Norman Z.
  • Verified Homebuyer
  • January 19, 2021
  • Goodyear, AZ

I looked at several builders at Lucero and decided upon Beazer. I could buy a home with 10’ ceilings and 8’ doors as standard. A menu of other options allowed me to customize my home to my style and needs.

Beazer Homes responded:
We are truly flattered you chose us, Norman. Our Choice Plans offer our homeowners the option to create the home that is perfect for them, at no additional cost. Choice Plans are just one of the features of the Beazer Difference, and it is great to hear this option worked for you. We are happy to welcome you to Estrella Lucero! - Megan ...

Total Score 5

The quality of there homes. Square footage and pricing.

  • Tiffany T.
  • Verified Homebuyer
  • January 12, 2021
  • Goodyear, AZ

The realtor Janice was wonderful . She kept me updated , every step of the way. I was very pleased with Beazer.

Beazer Homes responded:
We are so pleased to hear that our El Cidro team helped make your new home purchase a great experience, Tiffany. Welcome to the family! - Sam BeazerHomes

Total Score 5

Beazer Homes - Great working with them.

  • William C.
  • Verified Homebuyer
  • January 12, 2021
  • Goodyear, AZ

Great working with them. We only had trouble dealing with the title/escrow company.

Beazer Homes responded:
It was great working with you, William! Please know that we value your feedback and have shared your review with our Phoenix team. Our Mortgage Choice program helps our homeowners compare offers to select the option that best meets their goals. As we continue providing an enjoyable homebuilding journey, we will evaluate our processes to ensure that this also applies to the closing experience. Thank you. - Daniela ...

Total Score 4

Assistant Builder Chris

  • Yolanda P.
  • Verified Homebuyer
  • January 05, 2021
  • Goodyear, AZ

My experience with this builder was great, Chris is passionate about making sure that the homeowner is deeply satisfied with their home. He’s attentive, professional and makes himself available. Although there were issues with my home (mostly cosmetics) that were of concern to me, whenever I notified Chris he was expeditious in placing the work order. Chris has excellent customer service skills and I appreciate him going above and beyond. Thank you for all that you do!

Total Score 5

Beazer Homes - First time home buyer and Beazer made the process so fun and

  • Sabrina B.
  • Verified Homebuyer
  • January 05, 2021
  • Goodyear, AZ

First time home buyer and Beazer made the process so fun and relaxing!

Beazer Homes responded:
Congratulations, Sabrina! We are honored that you chose us to build your first home and thrilled that you have joined our El Cidro community. - Daniela BeazerHomes

Total Score 5

Great for sales, horrible for service

  • Mike K.
  • Verified Homebuyer
  • January 01, 2021
  • Surprise, AZ

We had great customer service from our sales rep right up until the day we closed...then customer service disappeared all together. Getting Beazer to repair anything, even issues identified prior to close, is next to impossible. They do not care about customers after closing or any issues they face with the shoddy workmanship. They do not stand behind their quality guarantee and I’m extremely disappointed with their service. I will never purchase a Beazer home again and I do not recommend anyone else do so either. Snake oil is the politest euphemism that comes to mind. Caveat Emptor indeed!

Beazer Homes responded:
Building a quality home made to last is very important to all of us at Beazer Homes. It is disheartening to hear that you have any concerns with your new home and I would like to help address these items with you, Mike. I will be in touch before the end of the week to further review your feedback. Should you have any questions or concerns before our discussion, the New Home Contact Center is always here for you as well. They can be reached at (888) 623-2937 or via email at NHCC@beazer.com. I look forward to working with you - Megan ...

Total Score 1

The lack of communication

  • James P.
  • Verified Homebuyer
  • December 23, 2020
  • San Tan Valley, AZ

The lack of communication was terrible plus a bunch of other thing. If I wrote all my complaints we would be here all day. This is our 4th new build and the worst yet. I am the easiest person to please. If I had to do it all over again I would not have gone with Beazer. The only reason I did not pull out was because my loved the house and layout. Beazer preferred lenders are just as bad. I would find my own.

Beazer Homes responded:
Everyone at Beazer Homes strives to provide and exceptional experience for our homeowners, and I am sorry to hear that we did not match your expectations, James. I have reviewed your feedback with our Phoenix team and was happy to hear they have been in touch to further discuss your feedback. Should you have any future questions or concerns you can reach our New Home Contact Center at (888) 623-2937 or via email at NHCC@beazer.com. - Megan ...

Total Score 1

Awesome First Time Home Buying Experience

  • Hunter B.
  • Verified Homebuyer
  • December 15, 2020
  • San Tan Valley, AZ

From the first time we walked into the sales office to the day our house closed, the Beazer team was there to answer questions and address our concerns. Every Beazer team member we dealt with through the entire build process was professional and knowledgeable.

Total Score 5

Beazer Homes - First time buying a brand new build.

  • Kellie W.
  • Verified Homebuyer
  • December 09, 2020
  • San Tan Valley, AZ

First time buying a brand new build. While nervous and completely uneducated in the process, Gabe S was there every step of the way to help educate and ease my fears. He answered all my questions in great detail, his knowledge is fantastic! Construction sites were impressively clean at all times! As we know Covid has given everyone a few set backs , but even with this virous my build managed to stay on track. Inevitably things happened, a few after closing and repairs needed to be done. I knew going into this that it may be the case. The Beazer Care team has worked well with me to ...

Beazer Homes responded:
We're honored you chose Beazer to build your first brand new home, Kellie! We're so happy to hear that you were taken such good care of by our Morning Sun Farms team, we'll be sure to pass along your praises. We can't wait for you to fill your beautiful new home with memories! Welcome home. - Sam ...

Total Score 5

Beazer Homes - Overall experience with Beazer is amazing.

  • Lakshmi Y.
  • Verified Homebuyer
  • December 02, 2020
  • Chandler, AZ

Overall experience with Beazer is amazing. They took good amount of time in explaining each bit of thing and attention they paid to their customer is really amazing

Beazer Homes responded:
Thank you for the kind words, Lakshmi. We are excited to have you in the Beazer family! - Megan BeazerHomes

Total Score 5

Beazer Homes - good follow up by the builder staff for problems and answering

  • Sunderrajan P.
  • Verified Homebuyer
  • November 20, 2020
  • Chandler, AZ

good follow up by the builder staff for problems and answering all the questions.

Beazer Homes responded:
Sunderrajan, it thrills us to hear about your experience with our team. We understand how important communication is when building a new home, which is why we are committed to being there every step of the way. Thank you for choosing Beazer Homes! - Daniela BeazerHomes

Total Score 4

Beazer Homes - Everything was great from start to finish.

  • Alfreda T.
  • Verified Homebuyer
  • November 18, 2020
  • Avondale, AZ

Everything was great from start to finish. They walked us through every step. They answered every question. This is our first home and we love it.

Beazer Homes responded:
We appreciate you taking the time to let us know what a great job our Del Rio team is doing, Alfreda. We believe communication is a key factor in success, and we're so happy to hear that you are loving your new Beazer home! Welcome to the family! - Sam BeazerHomes

Total Score 5

Best home buying experience

  • Alfred N.
  • Verified Homebuyer
  • November 17, 2020
  • Avondale, AZ

Beazer Homes mad it easy to buy a new home. Their customer service was great from sales to move in. I would recommend them to anyone. My home was well built and they take pride in their work.

Beazer Homes responded:
We're grateful for your kind words, Alfred. We really do take pride in our work and we're happy our Del Rio team provided wonderful customer service, making your new home purchase a breeze! - Sam BeazerHomes

Total Score 5

Poor quality control

  • Clayton M.
  • Verified Homebuyer
  • November 17, 2020
  • San Tan Valley, AZ

The only quality control with Beazer is the home buyers themselves. Beazer throws together a house using unskilled day laborers and hope that the home buyers don't notice all of the problems. We had so many problems in every phase of the building process and are home wasn't even done on our closing date. We currently have several problems with our house and are still waiting for warranty work to be done. We would not buy another Beazer home again.

Beazer Homes responded:
We're saddened to hear that we did not meet our expectations, Clayton. We've met with our Phoenix team, and are happy to hear that Customer Care Representative Alex, has been in contact with you to address any areas of concern you may have. Please know that we are here for you, for any questions or concerns please reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...

Total Score 1