Beazer Homes Reviews in Phoenix Mesa, AZ

I bought a beautiful model in a lovely Beazer neighborhood. Our sales experience was fantastic - everything upon inspection through the first 30 days has been a mess! Countless repairs required, broken (new) appliances, electrical issues all over the home, inconsistent follow up, weeks to complete repairs. It has been 45 days with several issues still not resolved. Shop your builder and get feedback on how they handle post move in issues!

My experience with Beazer Homes has been very challenging. My build was scheduled for six months but ultimately took 9.5 months. In the week prior to closing, Beazer attempted to complete two to three weeks’ worth of finish work in just a few days. On the day of closing, major components such as the gas meter and water softener were installed only hours before signing, leaving limited opportunity for complete system testing. Since moving in, I have identified more than 200 warranty items, several of which have prevented me from fully settling into my home even two months after closing. I have also experienced multiple failures of the air conditioning system, which is a significant concern in Arizona’s climate. During the build process, there was noticeable turnover in the staff assigned to my home (two different construction managers and changes in sales team assignments), making it difficult to maintain continuity and effective communication Although Beazer has made efforts to address warranty items, progress has been slow, with subcontractors often missing scheduled appointments. This has caused ongoing disruption and considerable lost time for me. I sincerely hope Beazer improves its quality control, oversight, and staffing consistency so future buyers do not face similar challenges. ... More

Never been treated so badly and they literally ripped me off. Extremely unhappy with their sales rep and acting VP. I literally had to play super superintendent and if it wasn’t for this nothing would have gotten done properly. House was 6 months late and just a nightmare to deal with. They say they want you to be happy I’m telling you I’m not but more importantly they don’t care that I’m not. Read their mission statement. I personally wrote a letter to their president and he did nothing to help me nor did he care. If we would have had the sales rep we wanted and their real VP not left none of this would have happened. The area is awesome the home turned out because of me being the super superintendent but it was painful and they turned their back on us for complaining. Apparently it is illegal in their minds for you to question or point out things not done right or improperly. They know I’m not happy and they knew I would tell the world you’re reading this so that should tell you everything you need to know. If they truly wanted you to be happy you would not be reading this because it would be positive not negative. Never again will I buy a Beazer home. But as you can read they don’t care and if they did you would not be reading this. Whatever you do do not buy a home directly from them. If you must buy one buy one already built trust me you will be happier and will get a better house. ... More

My tile floor was fine at final walkthrough. When I got the keys the grout was a mess. It was spotted , discolored and looked terrible. I waited 30 days for this issue to be repaired. My furniture for those 30 days were camping chairs. It made no sense for me to move all my furniture in and then move it out for the repair. The front bedroom window is crooked and has to be pulled out and replaced. Two other windows are very tight to open and close. Both drawers in the bathroom cabinet rub on the counter when opening and closing. The cabinet is also missing trim pieces and the corner of the kick board. The cabinet in the master bath is missing the entire kick board. I have no idea how these issues even passed inspection. It’s obvious to me Beazer’s choice of contractors would have to be questioned. They were either in a hurry or their skill level was near the bottom of the scale. I have been in the house seven weeks. There does not appear to be any sense of urgency to make all these repairs. I would not recommend a Beazer home to anyone. This has been the most disappointing and depressing time of my life. I actually had to start depression medication for the first time ever. Thank you Beazer. ... More

Worst experience ever. Poor workmanship and no communication from beginning to end

The worst home buying experience, to include having to do this survey again. There was no pride in workmanship.

Horrible company. I would never recommend.

We had great customer service from our sales rep right up until the day we closed...then customer service disappeared all together. Getting Beazer to repair anything, even issues identified prior to close, is next to impossible. They do not care about customers after closing or any issues they face with the shoddy workmanship. They do not stand behind their quality guarantee and I’m extremely disappointed with their service. I will never purchase a Beazer home again and I do not recommend anyone else do so either. Snake oil is the politest euphemism that comes to mind. Caveat Emptor indeed!

The lack of communication was terrible plus a bunch of other thing. If I wrote all my complaints we would be here all day. This is our 4th new build and the worst yet. I am the easiest person to please. If I had to do it all over again I would not have gone with Beazer. The only reason I did not pull out was because my loved the house and layout. Beazer preferred lenders are just as bad. I would find my own.

The only quality control with Beazer is the home buyers themselves. Beazer throws together a house using unskilled day laborers and hope that the home buyers don't notice all of the problems. We had so many problems in every phase of the building process and are home wasn't even done on our closing date. We currently have several problems with our house and are still waiting for warranty work to be done. We would not buy another Beazer home again.

Don't use them. Find someone else!

Bad experience with the builder, multiple things needed to be fixed in orientation and they promised me they were going to fix all of them! And they give me their guarantee. Paint job was done poorly and never fix it, they were sloppy and careless on the few things they try to fix. They misled me and rush me into signing the final contract. I've been in the house for about two months and they basically forgot about all the things needed to be fixed Would not recommend Beezer.

Once the money is transferred good luck with getting anything fixed.

Had multiple finish issues at pre closing walkthrough that were not fixed by closing. Construction manager promised to send someone out to fix issues-never did. 3 weeks later we’re told it has to go through warranty dept. Submitted list and a month later still waiting for someone to contact us.

Very disappointed with several aspects of the Beazer home buying experience. Most importantly, our brand new $400K house did not appraise for the purchase price. Additionally, I have had to deal with several repair issues — everything from termite concerns to “dead” electrical outlets to a garage door that didn’t seal effectively. I want to love my new home...but I feel like these issues have sucked the joy and excitement out of the home buying process...and, I am left with concerns around the quality and workmanship of this house.

Allowed me to move in with no working oven. Refuses to take accountability and replace it. I had to put up my own Welcome Home sign and was handed my keys and basically that was it. For first time home buyer I would go somewhere else.

The quality of the home is nice, but getting to that point was a nightmare. To many hiccups along the way and areas that need to be worked on. Especially the day of closing.

I purchased my home with a checklist before close. The tags were removed, but NOTHING was done. I have now been in the house for over 30 days with ZERO repairs. I recommended people to this builder that purchased a home with the same issues and I am embarrassed when I show my home. This is not my first build, but will be my last with this builder.

We purchased a new home and have had issues. First the design did not give us accurate information, after the fact we found out items were available that we were told they did not have. We made changes and the change orders didnt seem to make it to the job site. Our master shower tile has been an issue. They have made "repairs" several times. Each time the repairs made it worse. We are still fighting with this. We have other small items that have not been resolve yet. We hope they get to them. But it seems like if we dont follow up repeatedly nothing happens. We pointed out items during the build but they did not correct them until after additional work was done. Example dry wall, they needed to move a vent in the entry hall. We reminded them repeatedly. They went ahead and drywalled, mudded, and painted. Then had to go back and cute the drywall out. They drywalled over a data port in the study we pointed this out but they did all the finish work and then had to go back and cut the dry wall. It seems like any time they have to go back and do repair work, the condition is worse. I would strongly recommend you monitor things closely and stay on top of them until all items are fixed. We had friends who used Beazer in a different community and they did not have any of these issues. Not sure what it is with the builder here in El Cidro. They don't seem to be on top of things and it doesn't appear there is any quality control. We have involved management but even then we have to continually reach out for updates. They don't seem to write any issue down so it seems like I am telling them about the problems repeatedly. Another example is the light in the garage has not worked since our new home orientation. We are approaching 2 months soon and they have still not correct this. Our lock on he door from the garage to the house is not keyed correctly. It has been about 5 weeks and this has still not been corrected. Again, stay on them. This has been more stressful than I would have expected for what we paid for the home. ... More