Beazer Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Beazer Homes.

Read all 397 verified reviews from homeowners that built a new home with Beazer Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.5 out of 5 stars in Phoenix-Mesa Area

397 Reviews in Phoenix-Mesa Area

Star Rating Breakdown

Beazer Homes in Phoenix-Mesa Area

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Customer Reviews

6 weeks

Anonymous
Verified Homebuyer
April 13, 2023
Avondale, AZ

I've only been in my new home 6 weeks and already have had 2 major issues with my new home. I thought if I bought new I would not have to deal with issues. But I was wrong, I've only held back from sending in a review because I'm afraid of being outcasted and not being helped the next time a major issue arises in my new home!

Beazer Homes responded:
Thank you for sharing with us. We're sorry to hear that your new home experience has not been ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center with any concerns so that we may turn this situation around for you. Wishing you the best. - Roland BeazerHomes ...

Total Score 2

A Wonderful Experience Overall!

David G.
Verified Homebuyer
April 05, 2023
Gold Canyon, AZ

Nancy, our new home counselor, went the extra mile to make things happen. She listened to our lot requirements and found us the perfect lot. She kept us updated on progress and provided prompt follow up to our questions. Nathan, Cameron, and Jorge are very knowledgeable and professional, getting back to us quickly to answer questions or resolve any issues. Jorge is a pleasure to work with. He provides excellent customer service and keeps us up to date on scheduling of trades. He makes sure to follow up to ensure things are taken care of. They all go above and beyond and are true assets ...

Beazer Homes responded:
We are so happy to hear that we exceeded your expectations, David. We believe home-building should be an enjoyable experience, and we're glad that the open lines of communication with the team at Ridgeline at Peralta made that possible. We ensure that any obstacle is handled with care and ease so you are empowered to live confidently for years to come. We can't wait to share this news with Nathan, Cameron, and Jorge so they can receive the great praise they deserve. On behalf of Beazer, we are delighted you are happily settling in and hope you continue to make many wonderful memories. - Jordyn BeazerHomes ...

Total Score 5

Was done in an ok way

Ephraim S.
Verified Homebuyer
April 04, 2023
Queen Creek, AZ

Buying process wasn't hard was probably the easiest. However the building process was long and very painful. We were promised something and they didn't follow through on it. However we understand due to delays but I feel.towrads the end the whole time stuff was rushed to get the house up and stuff.

Beazer Homes responded:
Thank you for sharing with us, Ephraim. While we try to stick to the estimated closing dates, we understand there may be times when outside circumstances come into play. We are thrilled to see that your local team was able to get you nice and settled into your new home. We hope that you are busy making memories with your loved ones. Should you ever have any questions or require assistance, please feel free to reach us at (888) 623-2937. From everyone at Beazer, thank you for trusting us to help build your future. - Roland BeazerHomes ...

Total Score 3

Excellent quality if you have time to wait

Aubri H.
Verified Homebuyer
March 22, 2023
Queen Creek, AZ

The build time was long…way longer than expected. However, my salesperson (William) and superintendent (Mike) were always very responsive and kept me in the loop along the way. I worked with a total of three superintendents throughout my build and Mike was by far the most communicative and helpful and I appreciated him going above and beyond yo finally get things pushed through for me in the end. I have had a few things come up after moving in and the warranty department has been easy to deal with but scheduling with the trades that actually complete the work has been hit or miss at times. ...

Beazer Homes responded:
We are glad to hear you were kept in the loop, Aubri. Our experienced team at Harvest Vidalia deeply values providing customer care that you can trust, and we will surely pass along your feedback to William and Mike. We thank you for making us your builder of choice in this new chapter, and we wish you years of happiness in your new home! - Crew BeazerHomes ...

Total Score 4

Love my home and appreciate those who made it happen

Timmothy B.
Verified Homebuyer
March 21, 2023
Goodyear, AZ

Love my new home and I appreciate the people who helped make it happen. The sales team was amazing, the construction team was really good at keeping me informed and made sure I was satisfied with each step. I probably drove them a little nuts by checking in every week of construction but they treated me with professionalism and kindness.

Beazer Homes responded:
We're glad you love your home, Timmothy! Our Sales, Construction and Customer Care community team is happy to have you as part of the Beazer family and takes great pride in providing excellent communication at every milestone of your homebuilding experience. We're grateful for your appreciation and wish you many happy memories at Acacia Foothills at Estrella. - Joanna BeazerHomes ...

Total Score 5

Beazer at Peralta

Steven S.
Verified Homebuyer
March 15, 2023
Gold Canyon, AZ

Everyone working on our home was just amazing. There is no other way to put it! Everyone from Eileen, Coop, Jorge, and Harris! They really care and are unique for this job! We wouldn't change a thing!

Beazer Homes responded:
Steven, this was an amazing review. We are excited to hear about your great experience with our Ridgeline at Peralta team, and we know they will be beaming to hear your appreciation. We are proud to have been with during every step of your home-building journey and we thank you for choosing Beazer! - Crew BeazerHomes ...

Total Score 5

Otis

Otis B.
Verified Homebuyer
March 14, 2023
Goodyear, AZ

Good experience. Home is very nice. Love the area.

Total Score 5

Thank you Beazer!

Erjel M.
Verified Homebuyer
March 14, 2023
Goodyear, AZ

This was our first time experiencing a new buy and Beazer made the entire experience amazing! From start to finish we had frequent communication that kept us in the loop with every new update to the home. With us moving from another state, they would also did face time if needed and sent constant pictures. I would definitely recommend using Beazer!

Beazer Homes responded:
This is exactly the experience we strive to deliver to our homeowners, Erjel. We are so glad you found a home with us, and we are honored to have earned your recommendation. We hope you and your family are getting settled in nicely at Acacia Foothills at Estrella, and we wish you years of happiness in your new neighborhood! – Crew BeazerHomes ...

Total Score 5

We worked with Eileen in sales and Cooper for construction. Both were the absolute best!!

Steven J.
Verified Homebuyer
March 08, 2023
Gold Canyon, AZ

We love our new home!

Total Score 5

Patience Required but Ultimately a Beautiful Home!

Kenneth M.
Verified Homebuyer
February 21, 2023
Gold Canyon, AZ

Signing a contract for a new build on the heels of a pandemic takes guts! Fortunately for us we chose Beazer Homes. Although we did have some minor frustrations along the way. The team at Beazer came through for us in the end. Jerry, Robert, Nate, Jorge and Eileen were exceptional! The quality of construction is unmatched. We are very proud of our home at Ridgeline Vista!

Beazer Homes responded:
We're honored to know that you trusted Beazer to help build your future, Kenneth. Our experienced team at Ridgeline at Peralta aims to provide a reliable and enjoyable experience every step of the way. That's why we also offer homeowners the opportunity to work and communicate directly with their builders during construction. We are so happy you love your home, and we wish you many years of happiness. - Jordyn BeazerHomes ...

Total Score 5

Beazer Homes

Wilfredo S.
Verified Homebuyer
February 15, 2023
Avondale, AZ

Great team and they helped alot with the process.

Total Score 5

Lots of warranty calls and poor subcontractors

Jordan C.
Verified Homebuyer
January 31, 2023
Queen Creek, AZ

I have had to call almost weekly on different items to get fixed since moving in less than a month ago and the window subcontractor is a joke. They have brought the wrong windows or broken windows twice and had to take them back. They don’t communicate very when setting up a time and when they do agree on a time they either don’t show and Adam had to call them or they come way early and we “miss” them because we expect them at the time agreed upon. Get better companies if you want us to tell people good things about your company. Adam the Superintendent, Rob Thomas and Leslie are the only ...

Beazer Homes responded:
We appreciate the you sharing this bit of feedback with us, Jordan. We're sorry to hear that your experience with our trade partners was less than ideal. We'll be sure to pass along your sentiments so as to better serve our homeowners going forward. We are, however, thrilled to see your local warranty team has been able to take care of your throughout your new home journey. Wishing you the best out at Harvest Springcrest. - Roland BeazerHomes ...

Total Score 3

Buying process adequate. Final product inadequate.

Simon D.
Verified Homebuyer
January 24, 2023
Goodyear, AZ

They buying process moved along steadily. The final product is where the issues are. A lack of good quality control is where 95% of my issues are.

Beazer Homes responded:
Thank you for sharing with us, Simon. We're sorry to hear that your experience with your new home has not been to your satisfaction. While we strive for perfection with every home that we build, we know that there may be some times when certain items may require a little extra care. We're glad to see that your local team has been able to address your concerns. We encourage you to reach out to our New Home Contact Center with any questions. From all of us at Acacia Foothills at Estrella, welcome home! - Roland BeazerHomes ...

Total Score 3

Buying experience great, materials and work done bad

Andrea M.
Verified Homebuyer
January 23, 2023
Avondale, AZ

The overall buying experience was great even though our house took over a year to be completed. Once we moved in, we realized the materials used and work done is horrible. It’s like the did everything in a rush and didn’t care how the final result looks like. We keep finding issues with our home such as damaged blinds, shower door leaking water, caulking in multiple places is cracking, carpet falling apart (shedding), toilet not installed correctly, issues with cabinets and much more. I will not be purchasing homes with Beazer in the future.

Beazer Homes responded:
Thank you for sharing with us, Andrea. We're thrilled to know that your buying experience was a positive one, but are sorry to hear you've had concerns regarding the quality of your home. We would love to work with you to have your concerns addressed. We will have a representative reaching out shortly to discuss further. Wishing you the best. - Roland BeazerHomes ...

Total Score 3

Would recommend this builder to others!

Andrea S.
Verified Homebuyer
December 27, 2022
Queen Creek, AZ

The overall homebuying experience went smoothly. Any questions or concerns were always addressed in a timely manner.

Beazer Homes responded:
Andrea, it's an honor to have earned your recommendation. Our Beazer team prides itself on creating an enjoyable home-building journey with experts by your side to make it a smooth process. We appreciate you sharing your five-star experience and welcome you to Harvest Springcrest. Congratulations! - Joanna BeazerHomes ...

Total Score 5

Great.

Anonymous
Verified Homebuyer
December 22, 2022
Litchfield Park, AZ

I would definitely recommend beazer to anyone that wants to buy a home. Great and smooth process and amazing people.

Beazer Homes responded:
Welcome to the neighborhood. Our Windrose team will be thrilled to know they provided outstanding customer service. Beazer Homes prioritizes efficiency and reliability to ensure your concerns are resolved in a timely manner. Thank you for being the best part of Beazer and we wish you the best in your new home. - Jordyn BeazerHomes ...

Total Score 4

Decent experience but broken parts

Anonymous
Verified Homebuyer
December 15, 2022
Queen Creek, AZ

The home buying process was smooth with the Beazer team. The downside was that we had a leaky sink, a heater that installed incorrectly and would not heat the house, the new oven did not work at has taken 2 months to fix. Also, the dishwasher was wouldn’t drain at first, the air conditioner was too close to the wall per the code, as well as other minor cosmetic fixes needing to be done.

Beazer Homes responded:
Thank you providing your feedback. We are glad you had a smooth homebuying experience and we thank you for understanding that the new home journey may occasionally have a bump in the road. That is why we are happy to see your concerns were resolved by your customer care representative. We want you to know that we will be here for you as your Beazer journey continues, as well. You can reach our New Home Contact Center anytime by calling (888) 623-2937, emailing nhcc@beazer.com, or going to www.beazer.com/warranty. Thank you for choosing Beazer Homes and we wish you a happy holidays. - Jordyn BeazerHomes ...

Total Score 3

Happy Home Owner

Larry O.
Verified Homebuyer
December 14, 2022
Litchfield Park, AZ

Best experience I have had buying a home

Total Score 5

Beautiful personalized home!

Heather S.
Verified Homebuyer
December 14, 2022
Queen Creek, AZ

Our homebuying experience was good overall. Obviously nothing can be done about supply issues but the communication was great and we were kept in the loop the entire time. When it comes to closing, that is an area that could have been better as far as expectations go as well as promises kept.

Total Score 4

Wonderful Experience!

Nancy R.
Verified Homebuyer
December 04, 2022
Litchfield Park, AZ

Amber in sales was phenomenal in helping us keep tabs on the build and making us feel like we were right there! Beth also was helpful and informative on Ambers day off, they are an amazing one-two punch! Chris, on the builders side, went above and beyond getting our house together and was always pleasant and helpful!

Beazer Homes responded:
You made our day, Nancy. Teamwork is important, not just in between our team at Palma at Windrose, but also with our homeowners. We want to create a memorable and positive experience by providing the assistance and communication our homeowners deserve. That's why we are so excited to share this with Amber, Beth, and Chris so their hard work is applauded. Thank you for choosing Beazer Homes and we hope you have a wonderful holidays. - Jordyn BeazerHomes ...

Total Score 5

Overall good experience

Anonymous
Verified Homebuyer
November 17, 2022
Litchfield Park, AZ

Besides delays on things to be completed, we had a good experience with Beazer homes. Excellent customer service and thorough explanation of the process.

Beazer Homes responded:
Beazer strives to provide exceptional customer service to ensure an outstanding experience for every homeowner from the time you first walk into our model homes until you're years into enjoying your home. We're beaming with pride to hear that your experience was excellent with our team at Windrose. From all of us at Beazer, welcome home! - Joanna BeazerHomes ...

Total Score 4

Love our new Beazer home!

Stacy E.
Verified Homebuyer
October 25, 2022
Goodyear, AZ

The home buying experience with the Beazer team was top notch. We received weekly updates and pictures during the building process from Craig and Liz. The building supervisor, Jacie an expertise in her field was so helpful and quickly responded to our needs. Then quick follow up by Fio with our after purchase warranty request and also very accommodating to our schedule. Wow! So impressed and recommend others to purchase home from Beazer. Love our new home!!

Beazer Homes responded:
We're thrilled to hear that you're impressed with our service and that you love your Beazer home, Stacy. Our experienced team prides itself on providing outstanding customer care from start to finish, so recognition like your review will surely make their day. We appreciate you recommending us to potential homeowners, and we wish you many happy memories in your new home and neighborhood at Estrella Lucero. Thank you for choosing Beazer! - Joanna BeazerHomes ...

Total Score 5

Great

Markisha R.
Verified Homebuyer
October 25, 2022
Goodyear, AZ

Susan, Mark, Benito and all the other staff was so great. I got weekly updates on my home. They answered all my questions and was so loving to my daughter's and I. I love them so much

Total Score 5

Great!

Anna P.
Verified Homebuyer
October 18, 2022
Goodyear, AZ

Beazer team and builders were very friendly and helpful! Definitely recommend to people looking for a new home.

Beazer Homes responded:
Thank you for your kind words, Anna. We will make sure to share them with the entire Acacia Foothills team, welcome home! - Megan BeazerHomes

Total Score 4

Above & beyond!

Alexander M.
Verified Homebuyer
October 17, 2022
Goodyear, AZ

Luis goes above and beyond to respond to us quickly and answer any questions we had during and after closing. The thing that has impressed me the most is the professionalism, knowledge and helpfulness of all the workers.

Beazer Homes responded:
We couldn't be more proud, Alexander! We work very hard to ensure our representatives are given the best training possible so that you can enjoy the benefits of having a seamless move-in. Luis and his team will be thrilled to read your incredibly kind words. Congratulations on your new home and welcome to Acacia Foothills at Estrella. - Roland BeazerHomes ...

Total Score 5

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