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- Sacramento, CA
Beazer Homes Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About Beazer Homes.
Read all 331 verified reviews from homeowners that built a new home with Beazer Homes in the Sacramento area. Sacramento homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Sacramento Area
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Customer Reviews
Beazer Homes - Great sales team and builder team!
- Li G.
- Verified Homebuyer
- November 17, 2021
- Roseville, CA
Great sales team and builder team!
Total Score 5
Beazer Homes - Home are well designed and construction quality is good.
- NAVEEN K.
- Verified Homebuyer
- September 21, 2021
- Sacramento, CA
Home are well designed and construction quality is good.
Total Score 5
Misinformation and poor communication on house electrical issues
- Nabil H.
- Verified Homebuyer
- September 14, 2021
- Sacramento, CA
I was not told I couldn’t put a refrigerator in the garage because the circuit is defective and can’t handle the load, so I purchased a refrigerator and had to return it because I was not told the garage circuit could not handle the refrigerator prior to my move in date. Now Beazer managers don’t want to reimburse me for my return fees. This is unacceptable that a new home owner has to deal with such a problem, when we already have multiple things to deal with when moving into a new house.
Beazer Homes responded:
Thank you for allowing our team to assist you, Nabil. We understand that a Customer Advocate is currently working with our team to help address your concerns. Please know that our team is here and if you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Beazer Homes - The last month was really messy and rushed.
- Sally H.
- Verified Homebuyer
- August 17, 2021
- Sacramento, CA
The last month was really messy and rushed. The closing process was a hassle with the builders and I didn’t feel like they were transparent with us about how long it would take to close. Things were missing up until the last minute and I felt like we were rushed just to meet the end of the quarter numbers.
Beazer Homes responded:
Sally, we pride ourselves on providing a great home-building experience to our homeowners and are disappointed to hear that you felt this was not delivered to you. We would like to apologize for any delays experienced in the construction of your home and want to help with any pending concerns you may have. Please reach out to us at nhcc@beazer.com or (888) 623-2937. Our team is here to help, and we have a dedicated customer care team ready to assist. - Daniela ...
Total Score 3
Responsive to Customer questions, requests, repairs...
- Anonymous
- Verified Homebuyer
- August 10, 2021
- Sacramento, CA
From the housing counselors to the builders themselves, they did a wonderful job of responding to our questions, repairs. We were happy to move into our home, and after our move, we were impressed by their continued effort to attend to even the smallest of details. We were disappointed that we did not have initial pick over the custom choices of paints, flooring, carpets & cabinetry, and were a surprised by the the inexplicable increased price of the lot (even though the yard was smaller than the model and other houses), but are overall still satisfied.
Total Score 4
GREAT CUSTOMER SERVICE
- Jason W.
- Verified Homebuyer
- August 04, 2021
- Sacramento, CA
The great customer service we received from Kathlyn ! The quality of the home and the attention Beazer gave to detail. Our buying experience was seamless. The great service and patience from Troy at the design center. The Persistent push from Nina to get us through the process .
Beazer Homes responded:
Thank you for this great review, Jason! It makes us smile to know our homeowners are well taken care of. We strive to provide quality homes and an efficient building experience. Wishing you all the best settling in. If you need any help, please feel free to give our New Home Contact Center a call at (888) 623-2937. - Roland ...
Total Score 5
Beazer Homes - Shannon and Jody were amazing and all the pictures they sent
- Simrata R.
- Verified Homebuyer
- July 30, 2021
- Sacramento, CA
Shannon and Jody were amazing and all the pictures they sent during construction kept me updated on the progress during construction when I couldn’t make it!
Beazer Homes responded:
Simrata, thank you for sharing your experience at The Cove with Shannon and Jody! We love to hear that you enjoyed being part of the process from start to finish. Welcome home! - Joanna
Total Score 5
coustomer service
- Steven B.
- Verified Homebuyer
- June 15, 2021
- Sacramento, CA
All of the issues we had to fix in the house were taken care of by Brendan in a very timely manner he has been great been on top of everthing !!!
Beazer Homes responded:
Steven, we appreciate your understanding. While things may come up when building a new home, our Customer Care Team is here to assist and is always just a message away. Thank you for choosing Beazer Homes. - Daniela
Total Score 5
Beazer Homes - Shannon and Jody with Beazer are the best!
- Andrea C.
- Verified Homebuyer
- June 01, 2021
- Sacramento, CA
Shannon and Jody with Beazer are the best! They made the whole process very easy and were always happy to answer my many questions.
Total Score 5
Beazer Homes - The overall home buying experience was wonderful.
- PHILIP J.
- Verified Homebuyer
- May 23, 2021
- Sacramento, CA
The overall home buying experience was wonderful. Nina is extremely helpful with keeping the buyer informed throughout the whole process. The construction was completed on time. Wyatt was very thorough doing the walk-thru, explaining all the features of the home. I would highly recommend a Beazer home at The Cove.
Beazer Homes responded:
Earning your recommendation has made our day, Philip. We strive to deliver a great home-building experience to all our homeowners, like the one you have described. Thank you for choosing Beazer Homes! - Daniela
Total Score 5
Beazer Homes - Beautiful home, exceptional customer service!
- Anonymous
- Verified Homebuyer
- May 18, 2021
- Sacramento, CA
Beautiful home, exceptional customer service!
Beazer Homes responded:
This is exactly what we strive to deliver. Thank you for choosing Beazer Homes! - Daniela
Total Score 5
Beazer Homes - Beazer delivered a high-quality build with exceptional customer
- Anonymous
- Verified Homebuyer
- April 21, 2021
- Sacramento, CA
Beazer delivered a high-quality build with exceptional customer service. Shout out to Shannon, Jody, Alan, Jimmy, Justin, Brendan & Troy for making it positive experience from start to finish.
Total Score 5
This is a fantastic Team
- Angela G.
- Verified Homebuyer
- April 20, 2021
- Sacramento, CA
Everyone at Beazer, Shannon and Jody are the best at customer service, expertise, following up and made my experience building a new home a pure joy!
Beazer Homes responded:
Angela, we love to hear about the great home building journey's that our teams are providing. We will be sure to pass your praises along to Shannon and Jody. Thank you for sharing and welcome to the Beazer family at The Cove. - Daniela
Total Score 5
Beazer Homes - Beazer is very responsive to issues that need to addressed for
- William M.
- Verified Homebuyer
- March 24, 2021
- Sacramento, CA
Beazer is very responsive to issues that need to addressed for new home owners.
Total Score 5
Beazer Homes - The house was built very well but I still having some issues
- Raul C.
- Verified Homebuyer
- February 17, 2021
- Sacramento, CA
The house was built very well but I still having some issues that have not been fixed.
Beazer Homes responded:
Thank you for choosing Beazer Homes, Raul. We show that our team at The Cove has taken care of all reported items, but we want to make sure that we have not overlooked anything. A member of our team will be reaching out to you shortly to go over anything missed. Should you have any questions or need to reach us in the future, please contact us at nhcc@beazer.com or 888.623.2937- Daniela ...
Total Score 4
Beazer Homes - Home buying process was simple.
- Sarah G.
- Verified Homebuyer
- February 16, 2021
- Sacramento, CA
Home buying process was simple. Beazer is responsive and addresses any issues, if they arise.
Beazer Homes responded:
Thank you, Sarah. We pride ourselves on providing outstanding customer care. Being with our homeowners throughout their home building journey and beyond is important to us at Beazer Homes. If you have any questions about your home please let us know. We are always here to help. - Daniela ...
Total Score 5
Happy to live here !
- Carl O.
- Verified Homebuyer
- February 16, 2021
- Sacramento, CA
The Beazer home purchase was on time and a quality product.The sales staff, project managers, and the customer care team are amazing!
Beazer Homes responded:
Thanks for all the shout-outs, Carl. We are overjoyed that you have joined the Beazer family at The Cove. - Daniela
Total Score 5
Customer Service exceeded expectations
- jewel R.
- Verified Homebuyer
- February 15, 2021
- Sacramento, CA
Highend appliances and outstanding after care once purchased
Beazer Homes responded:
Welcome to the Beazer family, Jewel! We are so pleased to have exceeded your expectations. We work with industry-leading partners who are also committed to quality & innovation. This along with Beazer's Choice Plan options gives our homeowners brilliant selections and flexibility when it comes to personalizing their home. - Daniela ...
Total Score 5
Shannon and Jody!
- Bryan A.
- Verified Homebuyer
- February 14, 2021
- Sacramento, CA
Shannon and Jody made this home buying experience awesome! We wouldn’t be here without their help! This was a perfect fit for my wife and I. The only problem we had was with the builders that didn’t let us know about the placement of the AC units that didn’t follow the initial blueprint until closing day. In addition to the type of fences we were going to have on both ends of our patio area that closes off a number of square feet to us. However, Shannon, Jody, Brandon, and Watt have totally made up for the builders mistakes and have taken care of us 100% to make this move in experience like ...
Beazer Homes responded:
Bryan, we would like to apologize for any miscommunications with the construction details of your home. We can't thank you enough for allowing our team the opportunity to make it right and earn your recommendation. It is such a pleasure to welcome to the Beazer family! - Daniela ...
Total Score 5
Great Build, Great People
- Joseph K.
- Verified Homebuyer
- February 13, 2021
- Sacramento, CA
Our home was built beautifully, and all persons involved were a dream to work with.
Beazer Homes responded:
We are excited to have you at The Cove, Joseph! Thank you for your kind feedback. - Megan
Total Score 5
Beazer Homes - The entire experience was amazing!
- John H.
- Verified Homebuyer
- February 10, 2021
- Sacramento, CA
The entire experience was amazing!! Shannon and Jody were absolutely amazing in answering all our questions and being there when we needed them. Troy helped us pick out amazing items for our home during our design appointment and Brendan was amazing during our walk through. Everyone was amazing the entire way and we are happy to be in our new home!
Beazer Homes responded:
This is exactly the feedback we love to hear from our homeowners. Thank you for sharing, John, we will make sure to share your kind words with the entire team at The Cove! - Megan
Total Score 5
Beazer Homes - The buying process was extremely pleasant due to the professional
- Soonmi P.
- Verified Homebuyer
- February 09, 2021
- Sacramento, CA
The buying process was extremely pleasant due to the professional service of representatives. The attention to higher quality details on the house surpasses the expectations and we bought new houses in the past. The designer in design center, Troy is very helpful with insights and advices. He knew what I wanted to achieve exactly. Every step and stage were pleasant. For us, there was no stress from beginning to the end. Even after moving in, the warranty service was exemplary. I could not find any complaints at all with these people.
Beazer Homes responded:
Your experience with Beazer is the exact feeling we strive to provide all of our homeowners, Soonmi. We're so glad Troy and our Cove team handled your home buying journey with care. Welcome to the family! - Sam
Total Score 5
Beazer Homes - The purchase process was fantastic.
- Ernesto G.
- Verified Homebuyer
- February 05, 2021
- Sacramento, CA
The purchase process was fantastic. The sales people were very helpful and knowledgeable. But less than 2 weeks after we got the keys there was water intrusion in the Master Bedroom. The repairs including mold removal took over 2 weeks done by about 20 people. This caused delays and massive interuptions to our moving-in plans. Plus there's the nagging fear that there are other damages hiding between the walls.
Beazer Homes responded:
Ernesto, I want to ensure you that we are here for you now and in the future. I apologize for the situation you experienced upon move in and have reviewed your concerns with our Sacramento team. I am happy to hear the matter has been thoroughly addressed and our New Home Contact Center will be available should you have questions going forward. They can be reached at 888-623-2937 or via email at NHCC@beazer.com. - Megan ...
Total Score 3
Beazer Homes - Being a first time home buyer I was pretty nervous to say the
- Anthony F.
- Verified Homebuyer
- February 02, 2021
- Sacramento, CA
Being a first time home buyer I was pretty nervous to say the least. I knew nothing about buying a home or the process of buying a new constitution home. The sales staff was extremely helpful answering all of my questions and the builder was more than happy to walk me through the building process. I now have an amazing place to call home. Thank you!!
Beazer Homes responded:
We just love hearing stories like yours, Anthony. We're so thankful you trusted Beazer and The Cove team to take care of you on your new home journey. Welcome home. - Sam
Total Score 5
Great Customer Service
- JOSHUA R.
- Verified Homebuyer
- January 12, 2021
- Sacramento, CA
Beazer builds high quality homes.
Beazer Homes responded:
Thanks for the praise, Joshua. Welcome to the family! - Sam
Total Score 5
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