Beazer Homes Reviews in Orlando, FL

Been here almost 2 months. Still waiting for minor things to be fixed

Make sure you keep notes throughout the process, ask plenty of questions. If you don't understand something you are ask to sign don't sign it.Beazer does a well built house just have to stay on top of the Contractor in charge of your house , they seem to take things for granted, I'm still dealing with issues after two months of closing ,that should have been taken care of before closing.

I purchased a home in Osceola County, Florida. Located at PennyRoyal, Florida 34744. The reason for the email is that I am very dissatisfied and frustrated with the way your company is handling my non-working AC issue. I purchased and closed my home in October 25th 2022 and my AC is still not working. This issue was acknowledged during the first walk (shame on me for closing in good faith)and the sales agent/construction promised me the issue would be resolved before I close. It’s been several months since I closed on my new home and I still have not been able to move in or enjoy my new home. Not to mention that I been coming out of pocket paying for a mortgage on a home that I am yet to occupied because the AC does not work and still has not been fixed I am writing this letter in good faith hoping to get your attention on this matter and get this AC issue resolved as soon as possible. Time is of the essences as I can no longer wait patiently for this issue to be resolve, I am hoping this issue gets addressed as soon as possible. Thank you for your time and make it a great day. ... More

The communication was awful. My wife and I had to relocate to a hotel, because Beazer did not communicate the 2nd time our closing was changed. Beazer made a small attempt to compensate us, but only about half of the expense they created. The warranty department has been pitiful. The warranty guy “Steve” has no business dealing with the home buyer. His supervisor “Ryan” has made no attempt to get in touch with us. He is either unaware of our issues, or he doesn’t care! Neither is acceptable. The good news is, we do like our home.

Our sales rep disappeared once we signed the contract, which delayed closing by weeks. Never heard from the original "closing agent" rep from Beazer until I escalated. Team took over to push the closing forward. Warranty is a mystery. At closing the closing team had no idea of the process to notify HOA - I had to reach out to them via escalation. I notified Beazer that the closing process was terrible, hopefully that will improve. HOA management company is strong - so that has been a good experience.

We found that the house has many issues, AC stopped working 4 weeks after closing date, AC tech found a towel inside of AC, water pressure low due to rocks and glue on pipes, no attic lid, laundry room is very hot and there is condensed water in AC vent. Inspectors need to pay more attention to details, customer service reps need to follow up until completion at this point attic lid and the wall opened to fix the water pipes still without paint.

Make sure you get your inspection performed. Many things wrong or badly done in house.

Builders are good, but staff must be in better integrity and coordinate their communication systems so as to not send the same documents 3-4 times. It held up the home buying process and creating many inefficiencies throughout. We like our home!

Selling experience was good. Building guidance throughout the process is was average. But the main reason I’m giving a 2 star rating on a respectable and reputable builder as Beazer is for the poor quality finish. We are happy for our beautiful home but extremely disappointed by the quality given in such a costly house.

2 STARS - ALL UNITS NEED TO HAVE A 24 HOUR GUARD WHO CAN BE CALLED ON IN TIME OF EMERGENCY . CURRENTLY THERE IS A NOISE GOING OFF IN UNIT 4206 - WHICH IS UNOCCUPIED AND THERE IS NO ONE TO CALL WHO CAN GO IN AND SEE WHAT THE PROBLEM IS. THIS IS NOT ONLY UPSETTING BUT POTENTIALLY VERY DANGEROUS.

We closed on our new Beazer home on December 31. It has been nearly two (2) months since we closed on our home and we still have a punch list with 15+ items that need to be addressed... from painting to floor fixes to stained grout in our bathrooms. The overall home construction seems to be good, but the attention to detail, quality of work, and respect for the new homeowners by the trades (i.e., painters, drywall, framers, etc.) is badly lacking. When we moved in the house had not even been cleaned, and we even had urine stains on one of our bathroom toilets. Buyer beware, do not close on a new home on the last day of the builder's quarter. Everything in the last two weeks was rushed to get us into the home and we have been forced to stay home from work on numerous days to accommodate the schedules of the trades doing the repairs. All in all our Beazer experience has been less-than-pleasant, so far. ... More

All looks good before closing, then you find that you have a lake on each side of the home, your electrical box is not working, chipping tiles, cheap pavers. These are things that eventually will cost a lot of money to replace in the long run. The homeowner should expect to re-do all flooring, outside paint, pavers electric box and much more in less than most newly built homes. Very disappointing - great service from the field but the horrible product in general. If they could have found any other way to save money they would have.

I had a sales manager named Kevin who threatened me every step of the sales process. It was a very painful experience. I will never ever buy a home from Beazer again. On the contrary the service team has been excellent

I had with Beazer Homes. On 03/05/2024 I was scheduled to sign documents at the title company. However, upon arrival, I had to wait for an unacceptable seven hours due to the fact that Beazer Homes had not provided the necessary survey documents. This delay not only caused significant inconvenience but also resulted in unexpected expenses amounting to several thousand dollars. The situation was further exacerbated by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. His response to the issue was dismissive and lacking in courtesy, which only added to my frustration and disappointment. The situation was made even worse by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. YES! AGAIN! His suggestion that we “sleep on the floor because we had a house” was incredibly insensitive and dismissive, particularly considering that we had no furniture, not even a bed for my two little kids. As a customer, I expected a higher standard of service and professionalism from a company of Beazer Homes' standing. I trust that you will address these issues promptly and take the necessary actions to prevent such occurrences in the future. I look forward to your response and a resolution to this matter. ... More

AC PROBLEM!!!!!! Unit to small !! Solution ASAP

Beazer unfortunately did not like my first review and sent me a notification to redo it. So I dropped it from 2 stars to 1. Plain and simple, the process was a nightmare. Beazer had a ton of mistakes throughout the process and then wanted to penalize me for it. I brought up an issue 3 months before closing and they waited till the month of closing to tell me they can’t get it fixed in time, and that I can either move back the closing date another month or accept it as is with minimal contribution. Then after closing I had a ton of issues that still are not resolved. I am still waiting for them to call me a month after submitting these issues and I haven’t been here long. Never buying from them again. I will also copy and paste this review to post everywhere if they decide to reject it again. ... More

Bad and bad, disappointed. many flaws and details.

After only 2 months, we have cracks in the walls. Our insinkerator is broken. After 19 days, still no response to warranty claim. A/C vents have been falling off the ceiling, and ceiling looks water stained. The ceiling was uneven in the master bedroom, but that was finally resolved after waiting a long time. Very Disappointed!!

Purchased a new home with Beazer and asked for a few warranty issues to be taken care of, this has been going on for over a month with no response. House has settlement cracks and was told it was stucco, the inside of my garage is not stucco with those same cracks.

I would leave zero stars if it allowed me to. Its been an overall bad experience. Beazer started with a lack of communication. We never knew what was going on during the building process and it’s now clear why we did not. The company was hiding its poor workmanship. Beazer completely rushed through building and their work shows. Now that the house has been completed, we have yet been able to move in comfortably because of the problems that still remain. To name a few of the over 100 documented issues noted by us and our third party building inspector, let’s start with these. Immediately after closing we found a pipe leak in the wall/slab, mold in various places of the property, no insulation in a portion of the house, stucco cracks, creased and damaged roof shingles, upgrades we paid for that we didn’t/don’t have, and countless of other issues. Every time we attempt to have warranty contractors come to fix things, it gets worse. The contractors schedule a broad range of appointment times (example, we will be there between 11am-6pm) and sometimes fail to show. I’ve missed work many days due to this. When they do come. it’s a rushed process with bad work. I think it’s best to stay away from Beazer and I wouldn’t recommend them to anyone. Unfortunately we will more than likely sell our house and purchase with another builder. ... More

Will they build you a house? Yes. Will they miss the little things they shouldn't? Also yes. Here's some examples: Tons of paint drops on your floor because they're in a rush to fix paint mistakes they made weeks back and it's 3 days out from closing Failing make good on their promises to get you a $600 giftcard you're owed because they put the wrong model of appliance in the contract and got you "upgrades" instead, for TWO MONTHS after closing. Putting in several one-way light switches upside down. Price gouging you on carpets, you pay for a whole house but get it only in 1/4 of the house by square footage. Failing to know the layout of their own houses, so your kitchen vent hood has a kink in it, making yours the only one on earth with this "feature". These are just a few. The build is average, it's the service part that you're gonna really suffer on. ... More

Everything is left to sub contractors and their vendors, no control by construction supervisor as he may be handling too many jobs, response to customer questions during construction is very negative and try to reply as that is standard in Central Florida as labor shortage, Pressure test on water pipes not done properly and resulted in water leaks under the concrete slabs even after four days of purchase.

Poor customer Service things promise that we’re not done things need to be done and they are ignoring us the builder treats Homeowners poorly. My suggestion is if they promise the homebuyer you need to get it in writing as they will not follow through they still need to fix our pavers which have paint all over them both on most of the driveway and the front porch or microwave is faulty there are chipped tiles everywhere that you don’t see unless you live in the house but now they won’t fix them because we did not see it before hand Which is almost impossible the entire experience has been a nightmare what we conclude is do not buy a home from Beazer ... More

Since we have moved in we have had several issues in the home that require repairs. Almost every vendor has either no showed us or showed up on the wrong day when no one was home to let them in. It’s extremely frustrating to have to take time off work and then have the person not show up. We have been in our home over a month and still have several issues that still need to be addressed.

Do not buy a Beazer home. They are poorly built and the after-sales service is non existent. Once the house is closed on, they are unresponsive and do not care about warranty-related issues.