Beazer Homes Reviews in Baltimore, MD

What Baltimore Homeowners Have to Say About Beazer Homes.

Read all 268 verified reviews from homeowners that built a new home with Beazer Homes in the Baltimore area. Baltimore homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.7 out of 5 stars in Baltimore Area

268 Reviews in Baltimore Area

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Beazer Homes in Baltimore Area

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Customer Reviews

Mr.

Anonymous
Verified HomeBuyer
September 05, 2023
Ellicott City, MD

Sale person was very good to help me to understand what is going on with house and he tired. However, there were several issues with the house to fix and had hard time to fix couple issues that I had with house.

Total Score 4

New home construction first timers

Anthony A.
Verified HomeBuyer
November 10, 2022
Jessup, MD

New home counselor made our new construction process a breeze but giving us realistic expectations and being flexible was a game changer.

Total Score 4

Overall ok

Mary Ann W.
Verified HomeBuyer
September 13, 2022
Hanover, MD

The overall experience was ok for house buying. I am in my home but it does not appear that all things promised by Beazer were delivered. Speaking with all of my neighbors we can hear sound from unit to unit. Every one express that they were advised that things would be sound proof to some degree. Overall Chris and Adam are a delight to work with. In all honesty, if they were not a part of your team I am not sure if I would have made this far. They keep their word and is extremely responsive.

Beazer Homes responded:
Thank you for your honesty, Mary. Chris and Adam will appreciate your kind words as they work hard to provide the best customer service. We would love to work with you on your concerns as your satisfaction is at the core of Beazer Homes. When you are ready, we are available discuss these matters at (888) 623-2937, via email at nhcc@beazer.com or our website at www.beazer.com/warranty. We look forward to working with you. - Jordyn BeazerHomes ...

Total Score 4

The ongoing communication and updates were great!

Winsome D.
Verified HomeBuyer
May 04, 2022
Hanover, MD

I gave a 4 stars because nothing is perfect. My builder Adam and his team kept me in the loop with ongoing progress to include pictures with updates. There were a few glitches that was quickly taken care of and I am pleased with my purchase. The entire new home buying/construction process thought me a lot. I am glad that I chose Beazer builders to construct my new home.

Beazer Homes responded:
We're glad to hear that you are pleased with your home, Winsome! We'll be sure to let Adam and the team at Parkside know how much you appreciated their ongoing communication and updates. Now that you have begun to settle in, we have a dedicated Customer Care team to continue the support. Please feel free to contact the New Home Contact Center via phone at (888) 623-2937 or email at nhcc@beazer.com should you have any questions or concerns about your new home. Thank you for choosing Beazer, and congratulations. - Joanna BeazerHomes ...

Total Score 4

Beautiful Home, Workmanship lacks pride

Anonymous
Verified HomeBuyer
March 15, 2022
Hanover, MD

Tina, our Sales Rep, is the best! She was, and is still, always available to answer questions, or find the answers, and point us in the right direction. The homes are beautiful. Some of the workmanship, not so much. I don’t expect perfection but those little things, when there are so many; as well as a couple Big things, are disheartening. Oscar has been FABULOUS in having the most concerning items addressed. The smaller ones will be taken care of in our 11th month. We are a new community, not completed, so I can not comment on the advertised Community Amenities.

Beazer Homes responded:
Thank you so much for this incredible review. While we hope that every home is perfect upon move-in, we know there may be some items that require a little extra care. We are dedicated to working hand-in-hand with our homeowners to ensure their home is up to their expectations. We are thrilled to know that your Beazer team was able to help get these issues resolved for you. We'll be sure to pass along your kind words to Tina and Oscar. Thank you again for allowing us to work with you. On behalf of everyone at The Ridge, welcome home! - Roland BeazerHomes ...

Total Score 4

Wayne, the building supervisor was very personal and hands on. He walked me through the process and was very accessible answering questions and concerns.

Judith J.
Verified HomeBuyer
January 28, 2022
Owings Mills, MD

My Beazer home is a quality home. It was constructed well and I have had no problems. Wayne and Dennis are amazing! They are both accessible and happy to answer questions and have gone over and beyond making sure any concerns are resolved. Wayne continues to be patient when I have questions about anything.

Beazer Homes responded:
Thank you for the incredible review! Nothing makes us happier than knowing our homeowners feel they are well taken care of. We'll be sure to pass along your kind words to Wayne and Dennis. Remember, our New Home Contact Center is always available should you ever have any questions. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. On behalf of everyone at Ballard Green, welcome to the neighborhood! - Roland BeazerHomes ...

Total Score 4

Beazer Homes - Pick your own lender!

Anonymous
Verified HomeBuyer
October 05, 2021
Owings Mills, MD

Pick your own lender! Don’t use their suggested ones. Everything else was great!

Beazer Homes responded:
We appreciate your feedback. Our goal is to ensure that our homeowners get the best offer by comparing options provided, including your selected lender. We are sorry to hear that Mortgage Choice did not work for you but glad to know that everything else ran smoothly. If you have any questions about your new home, please know that we are here and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes ...

Total Score 4

Great buy!

Esther N.
Verified HomeBuyer
October 03, 2021
Jessup, MD

I have been pleasantly surprised with the Beazer homes at Magnolia Creek. I have received great customer service from the purchase all the way through to closing and after closing from Matt and Jeff. I received second opinion that the builders did a great job with the build. I have not had any major issues since I moved in. If I do have concerns, Eric, the Beazer home consultant has been great in addressing any concerns I have. Beazer has definitely moved up my list of top builders in Maryland. Great job!

Beazer Homes responded:
Thank you for this amazing review, Esther. You are making our day! We are thrilled to hear about your experience and can't wait to share this with the team at Magnolia Creek. We hold ourselves to a high standard from start to finish, plus long after you've moved in as well. Don't forget, the New Home Contact Center is only a call or click away if you have any concerns about your beautiful home. Welcome to the Beazer family. - Joanna BeazerHomes ...

Total Score 4

Beazer Homes - My condominium is well built and insulated.

Anthony P.
Verified HomeBuyer
July 06, 2021
Owings Mills, MD

My condominium is well built and insulated. The Beazer staff is super friendly and helpful

Total Score 4

Beazer Homes - This is my 2nd home with beazer and I love purchasing new homes

aj i.
Verified HomeBuyer
November 17, 2020
Crofton, MD

This is my 2nd home with beazer and I love purchasing new homes from beazer, hope to make another purchase soon.

Beazer Homes responded:
This is music to our ears, Tosanwunmi. Words can't describe how delighted we are that you have chosen to build with us for a second time. Thank you for choosing Beazer, again! - Daniela BeazerHomes

Total Score 4

Beazer Homes - The home was beautiful and I absolutely LOVE it.

Hira Z.
Verified HomeBuyer
November 04, 2020
Hanover, MD

The home was beautiful and I absolutely LOVE it. I just feel like the work can be done neater and should be focused on a lot more by the construction workers.

Beazer Homes responded:
Hira, we are glad to hear that you love your new home; and we would like to help address your home's finishes that you mention. To discuss your pending items, please contact us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. Thank you. - Daniela BeazerHomes

Total Score 4

Friendly and helpful

Nicole M.
Verified HomeBuyer
November 04, 2020
Hanover, MD

Overall, wonderful job. Just some minor issues, that I can fix. I wish I could have the specifics of the carpet/ paint so I can easily replace.

Beazer Homes responded:
Welcome to the Beazer family Nicole! We would be happy to send you information on your home selections. Please know we are here to help and can be reached at 888.623.2937 or nhcc@beazer.com should you have any questions. - Daniela BeazerHomes

Total Score 4

Beautiful Home, But Quality Control Falls Short

Timothy S.
Verified HomeBuyer
September 22, 2025
PARKVILLE, MD

Pros: • The home itself is very nice with appealing features and amenities. • The buying process went smoothly, and customer service during that stage was great. Cons (Post-Move-In Issues): • Quality Control: Several issues were identified at purchase and more have appeared since moving in. • Initially Identified: improperly installed drywall, refrigerator door damage, freezer door missing all shelves, and several damaged doors. • Since Move-In (within 5 weeks): scratched mirror, windows not cut correctly, AC/HVAC issues, and other pending items requiring service. • Follow-Up ...

Beazer Homes responded:
Thank you for your feedback, Timothy. We're glad to hear you’re enjoying your new home and that the purchase process went ...

Total Score 3

It’s ok

Claudius O.
Verified HomeBuyer
August 02, 2025
Laurel, MD

Buying our Beazer home was overall a smooth experience — shoutout to the friendly sales team and construction crew who were always helpful, upbeat, and easy to reach. The closing was a breeze, and move-in day went well (though our poor movers got a serious workout hauling furniture up those stairs!). Once we settled in, we really did fall in love with our new home… but then came the little surprises. First off, there’s a light in the entryway that NEVER turns off — basically a luxury suite for flying insects, and they love to smack you in the face every time you open the door. Not exactly ...

Beazer Homes responded:
Thank you for sharing your great experience with the sales and construction teams at Paddock Pointe, Claudius. We're thrilled to hear how much you love your new home and want to keep that momentum going. Please know that we are here for you and your family every step of the ...

Total Score 3

New home

Anonymous
Verified HomeBuyer
November 14, 2024
Owings Mills, MD

Nice new homes with upgraded appliances. Good layout inside the homes. Overpriced condos for shared space. Overall community needs improvement with parking and needs improvement in buying process. Choose your own lender outside of the company. I recommend buyers do extensive research before you buy with Beazer.

Total Score 3

Great Location, Great Sales team, Disappointing Attention to Details

Anonymous
Verified HomeBuyer
June 24, 2024
Owings Mills, MD

The sales process experience was great and really appreciated the engagement of the pre-selected lenders to engage with. Truist was amazing in staying contact and monitoring interest rates. The onsite construction team, including Wayne were very helpful. The largest disappointment is the poor sound proofing for the Rivas model. The second disappointment is that the Rivas patio deck ceiling is not sealed, so if the condo owner above spills a drink, let's hope you are not standing on your patio deck. We will have to decide if this is a long-term home for us.

Beazer Homes responded:
Thank you for your feedback. We appreciate your positive comments on our sales process, lender engagement, and the dedication of our team, including Wayne. We apologize for any disappointment regarding soundproofing and patio deck sealing. Your feedback will help us continuously improve our offerings. Please feel free to reach out if you have any further questions or concerns. Thank you for choosing Beazer. - Daniela BeazerHomes ...

Total Score 3

The sales process was long and disappointing.,,

Raymond M.
Verified HomeBuyer
April 30, 2024
Perry Hall, MD

our contract was signed 1/18/2023. After that date the plans for our house changed. It was no longer identical to the model. Nothing was communicated about the change. Rather than build our group of houses to plan, the company decided to delay the process to build per the new plans. The sales team was not very forthcoming. Responses were not always timely. Start dates were given and missed. The operations folks were always portrayed as being too busy.

Beazer Homes responded:
We appreciate you sharing with us and are sorry to hear that your homebuilding experience has not been ideal. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance in the future. If you have questions or concerns, please feel free to reach our New Home Contact Center at (888) 623-2937. - Taryn BeazerHomes ...

Total Score 3

Anonymous

Anonymous
Verified HomeBuyer
February 07, 2023
Hanover, MD

Disappointed with responses to inquiries after purchase and effort of communication in addressing ongoing issues.

Beazer Homes responded:
We appreciate your feedback. We're committed to providing each and every customer with a quality experience and that includes an open line of communication. To ensure your concerns are being documented and responded to in a timely manner, we recommend reaching out to your New Home Contact Center with any concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland BeazerHomes ...

Total Score 3

Anonymous

Anonymous
Verified HomeBuyer
November 22, 2022
Ellicott City, MD

My experience overall was somehwat satisfied. The builders tried to work with us on the price of the home and the deal we got for our home was very good. Except when they didn't tell us that we needed to settle on the home before September was over or they were going to take back the discount.That was very stressful to deal with that bc loans don't get approved right away. But luckily, it was settled on time. Also, beware that the home does not come with washer and dryer, our counselor told us that it does come with a washer and dryer, but he tricked us! to get us to buy the home. I love our ...

Beazer Homes responded:
Thank you for sharing this bit of insight. We're sorry to hear that there might have been some miscommunication during your sales process. We pride ourselves on working with integrity and would love to look into this for you. We'll have one of our warranty representatives reach out shortly to discuss your concerns. We are, however, thrilled to know that you are loving your home thus far. We are wishing you a lifetime of happy memories out at Long Gate Overlook. - Roland BeazerHomes ...

Total Score 3

Communication needed to be better.

Okezie A.
Verified HomeBuyer
August 23, 2022
Hanover, MD

We had a great experience overall, but our new home counselor wasn't personable and rarely checked in with us. If we didn't call or text him for updates/reminders, then I don't think we'd ever hear from him.

Beazer Homes responded:
Okezie, thank you for sharing your experience with us. We are sorry to hear that you felt the communication with the sales team was lacking. At Beazer, we strive to ensure all of our homeowners are kept up to date throughout their new home journey. We apologize for missing the mark this time. We'll be sure to pass along your feedback to your team so we can help build a better Beazer going forward. Wishing you all the best in your new home. - Roland BeazerHomes ...

Total Score 3

Sales associate

John R.
Verified HomeBuyer
November 16, 2021
Jessup, MD

Sales associate was fine, but the craftsmanship of the home is subpar. As I live in the home you start to see all the poor craftsmanship.

Beazer Homes responded:
Thank you for this review, John. We are glad to see your sales experience was a good one. However, we do apologize that the quality of the home did not meet your expectations. While we try to ensure that every home is ready for our customers, we know that there are some things that may need some adjustments after closing. Remember, our New Home Contact Center is always available to help with any warranty concerns you might have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We appreciate the opportunity to work with you. - Roland BeazerHomes ...

Total Score 3

Beazer Homes - They exceeded our closing date by 3 months by making excuses

Kofi K.
Verified HomeBuyer
October 19, 2021
Jessup, MD

They exceeded our closing date by 3 months by making excuses about supplies while other homes like move-in quick and highly priced ones were being built. We were very disappointed and it created a mess in our timeline for moving. It messed our plans up big time.

Beazer Homes responded:
Kofi, we appreciate your feedback and are sorry to hear about the delays you experienced. Beazer continuously strives to provide outstanding service and quality and will be using your review to improve. We hope that our dedicated customer care team can regain your confidence in us. Should you have any concerns with your new home, please email or call us at nhcc@beazer.com or (888) 623-2937, and we will be happy to assist. - Joanna BeazerHomes ...

Total Score 3

Beazer Homes - It’s ok , not too great

Anonymous
Verified HomeBuyer
February 16, 2021
Clarksville, MD

It’s ok , not too great

Beazer Homes responded:
We appreciate your feedback and would like to apologize for not meeting your expectations. We would like to hear more about your experience so that we may help address any concerns. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We look forward to hearing from you. - Daniela BeazerHomes ...

Total Score 3

Somewaht disappointed

Ronald S.
Verified HomeBuyer
December 02, 2020
Crofton, MD

The model homes were great. I wish the same attention to detail was paid in the building of my home. I have found so many issues that I had to create a list and my NEW home has more patches and band aids than the one I sold before buying. The material is great, the workmanship is poor. The work done on the 10 day walkthrough which is meant to fix items missed previously was very poorly done and much left incomplete or not addressed at all.

Beazer Homes responded:
This is never the experience we want our homeowners to have, Ronald. We'd love the opportunity to discuss your concerns with you. If you get a chance, give us a call at (888) 623-2937 or email us at nhcc@beazer.com. Thank you. - Sam BeazerHomes

Total Score 3

Frustrating Experience

Anonymous
Verified HomeBuyer
November 13, 2020
Crofton, MD

We needed minor items fixed and had some simple questions after 2 days of moving in. We called the person who conducted the Home Orientation and he had left the company. We called our selling agent and never received a call back. Come to find out they had all left or been moved to another location. I had to go to the leasing office to get an answer to my issue. Simply seemed unprofessional that no one returned our calls and I had to go to the office to resolve it myself. Hope this isn't the norm.

Beazer Homes responded:
We are sorry to hear that you were unable to reach us for assistance. Please know that this should not be a typical experience while submitting warranty claims. We have a dedicated Customer Care team and can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. Our representatives are happy to assist you with any questions or warranty claim submissions. - Daniela BeazerHomes ...

Total Score 3

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