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Beazer Homes Reviews in Baltimore, MD

What Baltimore Homeowners Have to Say About Beazer Homes.

Read all 331 verified reviews from homeowners that built a new home with Beazer Homes in the Baltimore area. Baltimore homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.5 out of 5 stars in Baltimore Area

331 Reviews in Baltimore Area

Beazer Homes in Baltimore Area

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Customer Reviews

Bad

  • Rebecca S.
  • Verified HomeBuyer
  • August 13, 2019
  • Clarksville, MD

After the actual sales process was over everything was down hill. Awful communication which delayed our close and even after move in we’re still dealing with pretty big issues with the house.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Bad communication

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Clarksville, MD

No one cares or responds your concerns for a long time.

Beazer Homes responded:
Thank you for your review. This is not the feedback we aim for and apologize for any issues you have encountered with your new home. We are happy to see Robin, customer care coordinator, has been in touch to address the concerns you have. Should you have any questions or concerns in the future, please do not hesitate to reach out to the New Home Contact Center at 888-623-2937, or via email at NHCC@beazer.com. Thank you ...

Total Score 2

Poor customer service

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2019
  • Elkridge, MD

The construction manager and the sales manager didn’t care much. I had to make multiple phones calls before I could speak to them on any issues. Especially the sales manager during the whole process was very arrogant. There were few outstanding items that needed to be fixed before closing, but that never happened too.Post purchase was a similar story, no response and had to escalate but that did go too far.

Beazer Homes responded:
Thank you for taking the time to provide your feedback. This is not the experience that we hope to deliver for our homeowners and we apologize for any communication issues or delays in warranty services you have encountered in building your new home with us. We have reviewed your account with our Maryland team and are glad to know that Robin, Customer Care Coordinator, has reached out to you. We look forward to resolving your warranty concerns, once you have had the opportunity to submit your pending items to us. Please know we are here to help and can be reached at our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

UNSURE AT THIS TIME

  • Edward A.
  • Verified HomeBuyer
  • June 13, 2019
  • Baltimore, MD

In response to this survey I do have items that were being addressed by warranty claim It seems that the follow up is laxidasical as the 10 day inspection was initiated by me after 20 days Promised items aren't on time and usually require multiple calls to remind them, filter, hose, sprinkler, wood plugs for steps, etc. The items that were deficient are the drywall , Lot of cracking in the ceiling and multiple joints The garbage disposal did not have electric cord, windows, door adjustments The same goes for the 45 day inspection...Have yet to hear from Joe Warranty or anyone else

Beazer Homes responded:
Thank you for your review. We appreciate the time you took to submit such valuable feedback to us and apologize for the issues you have experienced. We have reviewed the account history associated with your address and show you have been working with the assistant builder, Colin, and all concerns reported to him have been addressed. Should you have any questions or concerns going forward please contact the Beazer Homes New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...

Total Score 2

Our Forever Home

  • Michael A.
  • Verified HomeBuyer
  • May 15, 2019
  • Pikesville, MD

We are extremely impressed with Beazer Homes and their team. From the initial sales meeting through closing each step of the process was handled professionally and with great care to ensure success. They were very organized and kept us informed each step of the way. The project manager and his team were excellent and you could tell that they took pride in their work. All of our concerns have been handled quickly and they strive for perfection. Although there is still a ways to go, it is very apparent that Old Court Crossing will be a beautiful community. We highly recommend Beazer to ...

Total Score 5

Greatest

  • Tasha R.
  • Verified HomeBuyer
  • May 05, 2019
  • Baltimore, MD

The short time of my experience with my new home has been great so far and I wouldn’t trade in it for nothing, to include the wonderful customer service that I have received from the seller Dave and construction worker Collin you guys will never be forgotten in my book. Thanks Beazer Homes I love it.

Total Score 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • February 24, 2019
  • Elkridge, MD

Love it

Total Score 5

Overall 100%

  • George P.
  • Verified HomeBuyer
  • February 05, 2019
  • Baltimore, MD

Beaazer did great with my experience from beginning to ticket work still going on. They were with me during the whole disaster of a process with the mortgage company TowneBank (1 of their 5 preferred lenders) and saw it thru until it was completed properly. Carson Baus and Colin Hall have been great representatives for Beazer and have exemplified what it means to be a loyal and stellar employees to a company. Beazer is a 5/5 for me. TowneBank is a 0/5.

Total Score 5

Nice experience so far

  • Krishna C.
  • Verified HomeBuyer
  • January 19, 2019
  • Clarksville, MD

Even though there are some minor build quality issues, the overall experience has been very good so far.

Total Score 4

Worst Maintenance

  • Guruprasad G.
  • Verified HomeBuyer
  • January 08, 2019
  • Elkridge, MD

There are some pending items which has to fix and Beazer promised that they will fix before closing after closing. It has been more than month . No one fixed and come responding properly.

Beazer Homes responded:
Thank you so much for your feedback. We truly appreciate you taking the time to share this information with us. We have reviewed your home account information and do show you have reported cases for flooring, drywall and granite and these have all been addressed by your warranty representative, Eric. If there is anything you are currently concerned about please let the New Home Contact Center know. You can reach them by phone at 888-623-2937 or via email at ...

Total Score 1

Low Grade Material

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2018
  • Ellicott City, MD

Start with low flushing toilet. without enough water toilet flushing is not working, causing horrible odors. we have to flush multiple times. Cheap low quality material used.

Beazer Homes responded:
Hello! Thank you for submitting your feedback. We are sorry for any issues you have experienced with the toilets in your home. We have contacted our Maryland office and have been informed the plumbing concerns have been resolved. However, should you have any questions or concerns we always want to help! Please never hesitate to contact the New Home Contact Center with any questions or concerns. They can be reached by phone at 888-623-2937, or via email at ...

Total Score 1

mixed bag

  • Sally S.
  • Verified HomeBuyer
  • November 21, 2018
  • Reisterstown, MD

hard to contact any one to fix minor problems. no response to questions, nice view

Total Score 3

Fantastic

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2018
  • Ellicott City, MD

Sales associates were very cordial and informative

Total Score 5

Enthused

  • Sean C.
  • Verified HomeBuyer
  • November 20, 2018
  • Baltimore, MD

Just overall happy with the results ....Just completely energy Efficient home ...The build quality and materials used that are standard vs. other homes are second to none...If we had to do it all over again we definitely would do it With Beazer ...

Total Score 5

Almost satisfied

  • Keven G.
  • Verified HomeBuyer
  • November 19, 2018
  • Reisterstown, MD

Home well put together! Wish I had made the decision to move here sooner! It would rate 5 stars if not for the PARKING! Don't really know what builders were thinking {unless how to save the company money). Lacks parking for all tenants! Garage sizes entirely to small for the Dogwood models which is the LARGEST model. Parking is a deal breaker for prospective buyers,

Total Score 4

Great Experience and Community!

  • Rosalind F.
  • Verified HomeBuyer
  • November 17, 2018
  • Baltimore, MD

Enjoyed the process from the beginning to the end. The community is safe with children and families that attend the same school and enjoy community events!

Total Score 5

One stop shop

  • Marianne S.
  • Verified HomeBuyer
  • November 15, 2018
  • Baltimore, MD

I knew I wanted to move into the community, so when I was ready the sales staff fixed me up with the model I wanted, financing options and regular updates on the status of construction right up until I moved in. Couldn't be happier in my new home.

Total Score 5

A Great Home

  • Shane G.
  • Verified HomeBuyer
  • November 14, 2018
  • Baltimore, MD

I love my Beazer home. Everything is top of the line and looks amazing. I can’t imagine living in a different community.

Total Score 5

Decent experience

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2018
  • Baltimore, MD

The process was decent and the person who handled the process with us as the customer agent was very very good. There were some issues with construction related to the construction manager being provided updated and correct drawings that reflected changes that caused some issues during construction that could have been avoided. The construction manager rep was very customer focused and worked dilligently to address all of our issues.

Total Score 4

Great

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2018
  • Elkridge, MD

Great neighbourhood, nice people.

Total Score 5

Outstanding Service

  • Sharon A.
  • Verified HomeBuyer
  • November 13, 2018
  • Reisterstown, MD

Kathy and Mark were outstanding! My sales experience couldn't have been better. Kathy received sooo many calls from me, but she remained patient and professional, and she knows new home construction and sales! Mark walked me through the unit and explained everything thoroughly. He walked me through the Customer Care Manual, page by page. It was a very stress-free experience.

Total Score 5

Our new Home

  • Matthew W.
  • Verified HomeBuyer
  • November 13, 2018
  • Baltimore, MD

We absolutely love our new home. The neighborhood is private and delightful. Working with Beazer has been a wonderful and simple experience. I highly recommend Beazer.

Total Score 5

average quality

  • Shyam R.
  • Verified HomeBuyer
  • November 13, 2018
  • Owings Mills, MD

Going with Beazer saved me a lot of money and time. The sale agent was great, worked very closely and made our closing process very efficient

Total Score 4

Solidly Built House, Poor Finish Work

  • Fred K.
  • Verified HomeBuyer
  • November 13, 2018
  • Baltimore, MD

Beazer builds a solid home but some of the finishing details including drywall work and painting need significant improvements. Floorplans make great use of square footage. I will likely need to touch up drywall and repaint the entire home. As well, noise isolation between units could be improved.

Total Score 3

Great Home

  • Gbenu H.
  • Verified HomeBuyer
  • November 13, 2018
  • Elkridge, MD

It’s what you see that you get. Great people, school system and home. Kids love it. The only downside is the community does not have a park for kids to play.

Total Score 5