Beazer Homes Reviews in Washington, VA

Weekly updates with photos were informative and helpful. The walk through and explaining how the features and appliances work also helped.

I had a good Experience during the buying process with both the sales team and construction manager. Home quality is good but I think that Beazer can do a little better for a home at that price range (I know the market is crazy). Waiting to see within the next few months how it goes. That being said, we are happy which is the most important.

Overall the home buying experience was great. The team was phenomenal leading up to the closing. Since closing I’ve experienced some issues. When addressing these issues it’s been less than acceptable. Random people showing up at random times to fix things. Zero coordination done prior to folks stopping by the house at random times to fix items. Additionally, the paint and painter used in our home, I wouldn’t recommend to anyone. My child could do the same job with water colors.

While the staffing in the office was first rate, I am a bit taken back by some of the workmanship inside the home. Painting is off, staining is off, etc... Wasn't expecting that.

From the earliest days, the local contractor (Joe) has exceeded all expectations. I wish all involved in the process were as good as Joe. Unfortunately, he stands alone in providing that high quality experience among the rest of the Beazer team. The 'customer service' part of this new home buying experience stands out as being sub-optimal and the opposite of customer focused. A shame.

We had a great experience with Beazer. They were helpful and didn’t try to sell us things we didn’t need. There were some construction delays but that is likely due to things out of their control (pandemic delays etc).

Had a good experience with the sales representative and beazer contractor. Homes are very well designed and quality is very good

The house wasn’t cleaned for move in. There was builder dirt everywhere.

We purchased this unit for it's location. We are on the 4th floor(top) and it has 10'5" ceilings in most of the unit, but not in the great room where you would have expected it to be! The paint / finish work is poor. The sales process was helped greatly by Jessica. For the price the quality really wasn't there but we wanted the location

The over all experience was above average especially the sales staff. Minor issues like very dirty air filters left in place, air vent in kitchen area not able to properly vent heat from kitchen, poor selection of HOA administration, lacked directions for some of controls, and average response to small condo issues. Recommend buyers check out elevator performance requirements. Good intentions by support staff for small issues. Major requirements for condo construction very good. Explanation of HOA and responsibilities of HOA , and who is on HOA board a little hazy still.

This was not pleasant home buying experience for me since many of the questions I had were not answered clearly. I asked a lot of questions and the response was you can trust the builder. In the end the answers I was given did not come through.

We did not have the best experience with Beazer. Great design and layout, but the quality of the home could have been better. It felt like the home was rushed and attention to detail was lacking throughout the home inside and out.

After moving in there has been issue after issue. Details. I recommend bringing your own “blue tape” at the walk through and “take your time” to catch ALL issues. Leave no corner. I’m still finding things that if not repaired will lead to huge expenses. I was told they would come back they didn’t. My cabinets don’t close all the way, stairs are not even, paint caked up in areas… my neighbors have shared similar issues. Where is the quality control? Stop throwing these homes together and start checking these things.

The builder is great. Their plans are great. Just that the pandemic has caused a lot of demand and shortage of resources makes it hard. However the buyer still pays the premium and does not make sense delivering homes with a lot of cosmetic issue from damaged doors to improper painting.

Have had to call the builder multiple times to fix issues identified during walkthrough and some are still not fixed 2 months after closing. The lawn work has been very shoddy, plant are uprooted and dying in spring itself.

The style of the model was great however the detail work could be improved as can the follow up and fixing of the issues

The buying and closing were the easy part but once occupying the space was a different story. I would recommend the builders to give the new home owners at least 30 days vs the 10 days for post move-in inspection. Many of us like myself did not move into the house immediately after closing, it was a few weeks later due to my lease and not living in the new home, it's not enough time for the 10-day inspection. I understand there is also a 11-month follow up but if a home owner is given 30-days, it may minimize the 11-month follow up inspection list and issues from occupancy. I have been in my townhouse for a little over 2 months...my biggest disappointment especially for being over $500k, that I can hear my neighbor going up and down the stairs at all hours...I understand that the stairs not being carpeted will cause this but unacceptable for a property over $500k. Also, the way the bedroom is configured with the placement of HVAC vent and cable hook up, there is no choice but one for bed placement in the room so hence hearing your neighbor go up and down the stairs at all hours and whatever they are doing. Having to work from home during this pandemic and working 14-16 hours a day, when I go to bed I want to relax and not hear my neighbor going up and down the stairs at all hours and hear them moving around and/or whatever they are doing. If I had known this I definitely would have NOT bought this townhome. Also, I have noticed poor installation of cabinetry in my kitchen (broken) and sloppy tile work in my master bathroom, paint smears in my hardwood flooring, deep scratches which they could not fix with filler, and sloppy paint job throughout the house which is not noticeable during normal daylight but at night and from artificial lighting. I am also disappointed that there is no additional electrical outlet in the master bathroom, or master bathroom toilet room or stairwells. I am also disappointed that there is no light in the pantry. Also, I think the HOA should maintain the sidewalk portion of the grass area since many residents have dogs and cause urine damage...maintaining the sidewalk portion of the grass should not be the responsibility of the resident. Just saying, for paying $520k for a townhome, I expected more from the builders. ... More

I love this location, I chose the Brightwood model for the main floor living. The views from the windows are probably the best in Potomac Shores! However, as this may be one of Beazer's largest floor plans in Potomac Shores, not enough thought was given to create better options to utilize the space, I have a laundry closet, the smallest pantry, and there are literally three doors in my bathroom. I have lots of ideas to use this space better, like perhaps moving the laundry room to the basement to open up pantry space on the main level. Also, I love the master bathtub, but there could have been a better location which would give me more counter space as oppose to two separate sinks. During COVID-19 this experience was definitely not what I expected. There are several areas which need updating, the workmanship wasn't too great, The appearance of paint over debris, and windows we can't open because the screens don't keep the bugs out. Also I have to pay to have the sump pump drain routed underground due to the water pooling in the back yard creating a swamp. Also, the flooring was installed and not leveled, so that had to be corrected. Beazer has a very good reputation for building a solid product, which is why I chose this builder. I would be glad to speak to someone about the Brightwood design. This home is filled with space that could be better utilized. Had I seen this model before purchasing, I may have asked for some changes. That said I am getting adjusted to the newness of the home and working with the onsite reps to have repairs addressed. ... More

I bought a brand new home thinking less issues than a remodeled home. Boy, was I wrong. Having nearly two dozen of documented issues after settlement, several homes with water damage because they refused to install roof patio gutters and all that water pouring into the homes, electrical outlets and appliances not wired properly, crooked island issues, missing trim, grout, drywall mud, etc., the list from my house and others are endless. Most are very unhappy with dealing with all of these builder quality issues with contractors in repairing shotty work on things not done at all (missing) or done with poor quality needing re-done. Although Beazer Senior Management is addressing the issues, there is no reason why all these homes should have all these issues. It proves the lack of good contractors and sub contractors that Beazer hires. Might want to consider other builders more seriously. ... More

Early in the process things went smoothly. However, down the road was a different story. Shawn (construction manager) was the one person who was helpful and provided accurate information. He did what he said he would do and was timely with his assistance.

Beazer needs to do a better job managing quality. At least this has been my experience. Could have been a lot better. This is not my first time purchasing new build construction home. A bit disappointed. Issues are still being resolved. Two warranty tickets still pending resolution.

Not a great experience to me as a first time home buyer. What we heard was a top notch level about this builder and what we experienced is totally a disastrous feel with so many quality issues and incomplete work and not happy with the way home was delivered to us.

i am not sure because of the pandemic or in general there are like this...they have left lot of things pending and missed from day one.....we reached out to them so many times i have not got positive response back....they take months get things done..

Very bad experience with the builder's representative, very pushy and unprofessional in communications.

From day one, this experience has been marked by deflection, evasion, and a clear imbalance of power. I wasn’t allowed to inspect the home before committing — issues like a cracked garage slab and mismatched fixtures were only visible through windows. David blocked walkthroughs, and when I canceled, Keith refused to commit to any timeline. Despite that, Beazer deposited my earnest money before the end of my 5-day review window — and then forced me to wait weeks for a refund based on non-existent contract clauses. After reluctantly restarting the process, things only got worse post-closing. HVAC miswiring was discovered — my outdoor unit was connected to a neighbor’s breaker, something Beazer denied until we proved it ourselves. HVAC still doesn’t cool properly, and it's now confirmed that Beazer installed 2-ton units in ~30 of the largest Phase 2 condos, while Phase 1 homes got proper 5-ton systems. When we raised this, they fell silent. I’ve received no engineering review, no duct correction, and no explanation. To make matters worse, Beazer still controls HVAC access months after closing, likely running down the 10-month warranty clock while homeowners remain in limbo. Their field rep, Manuel, dismissed serious appliance failures (e.g., microwave burning rice, oven failing to toast) by suggesting I “buy a rice cooker” or “get a toaster” — all while KOAM confirmed the issues but offered no fix. Emails to Beazer's production team, customer care, and even the NHCC go unanswered. When they respond, it’s with vague statements or handoffs that lead nowhere. The HOA turnover has also been stalled, despite the legal occupancy threshold being met over six months ago. This isn’t about small cosmetic issues. It’s about how a national builder weaponizes process to dodge accountability — from contract to construction to warranty. If you’re considering Beazer, read their glossy promises, then ask what happens when something breaks. Because when it does, you’re on your own. ... More