Beazer Homes Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Beazer Homes.
Read all 283 verified reviews from homeowners that built a new home with Beazer Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.5 out of 5 stars in Raleigh-Durham-Chapel Hill Area
283 Reviews in Raleigh-Durham-Chapel Hill Area
Beazer Homes in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Detailed support from builder and sales team
- Amrutha K.
- Verified HomeBuyer
- March 17, 2022
- Morrisville, NC
Heather and Lisa were very helpful through out the home buying process and Mitchell always kept us posted on the progress of our home and walked us through all the minute details
Beazer Homes responded:
We're glad to hear that you were kept up to date as we built, Amrutha. Beazer prides itself on being with you at every step of your journey to homeownership so that you can see your home come to life. Thank you for highlighting Heather, Lisa, and Mitchell for their attention to detail during your home-building experience. We'll be sharing your feedback with the Thornebury team so that they know how appreciated they are. Congratulations on your new home! - Joanna ...
Total Score 5
Different models and their floor plans
- Gowtham V.
- Verified HomeBuyer
- February 16, 2022
- Wake Forest, NC
Builder and their team is very friendly and accessible. That made a world of difference. We took Dianne. We love it. Very good experience overall.
Total Score 4
We love our new home!
- Shelly W.
- Verified HomeBuyer
- February 08, 2022
- Wake Forest, NC
Our builder was always available for questions and made sure all issues were taken care of ASAP. You could tell he wanted to deliver the best product possible and wanted to make sure we were happy with our home. The finished product was more than we could ask for!
Beazer Homes responded:
Shelly, thank you for taking the time to share this with us. We love to hear that you love your new home and are thrilled to know that we succeeded in exceeding your expectations. Thank you for choosing Beazer! - Daniela 
Total Score 5
I recommend Beazer BUT,
- Samir I.
- Verified HomeBuyer
- February 02, 2022
- Wake Forest, NC
The construction team is professional, has good communication skills, follows up with you even after the closing process. however the admin side was not professional enough to handle the closing issues, they forget to attach the home's keys with the closing documents and said later "I am sorry" this is not the end, in the time to give us the home keys were not working and you can imagine how the deal now. We did not see personal professionalism for solving issues, I am not saying they are bad managers however I could not do anything at that time, just wait for them, to think and solve their ...
Beazer Homes responded:
Thank you for recommending Beazer, Samir. The Bridgeport construction team will be happy to hear that you appreciated the communication throughout your home-building process. We are committed to making each step of the way a smooth one for every Beazer homeowner and apologize for the hitches you experienced while closing. Your feedback has been shared with the team to improve our practices. If you should have any concerns now that you have settled into your home, our New Home Contact Center is only a call or click away. The team can be reached by phone at (888) 623-2937 or by email at nhcc@beazer.com. From all of us at Beazer, we wish you the best in your new neighborhood at Bridgeport. - Joanna ...
Total Score 4
Builder was attentive
- James K.
- Verified HomeBuyer
- January 31, 2022
- Wake Forest, NC
The builder was very attentive during the build process. Now that things are starting to settle, there are numerous nail pops, creaking stairs, door knobs consistently falling off (screws are too small for 3 upstairs doors) and baseboard molding falling from the wall going to the basement. Now that we are past construction and no longer working with our construction manger, I hope that these issues are resolved in a timely manner. Joe the construction manager was very attentive during the build process.
Beazer Homes responded:
Thank you for sharing how attentive Joe was during your home building process at Bridgeport, James. We believe every Beazer homeowner deserves to be a proud Beazer homeowner, so we have a dedicated Customer Care team to address any questions you have related to your new Beazer home. The New Home Contact Center has created a service request for your concerns, and your customer care representative will be contacting you directly. Please feel free to reach out to the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com at any time. The Beazer team will continue to take care of you every step of the way as you settle into your new space. - Joanna ...
Total Score 5
Beazer Homes - Seems OK so far.
- Chuan X.
- Verified HomeBuyer
- January 13, 2022
- Morrisville, NC
Seems OK so far.
Beazer Homes responded:
Great to hear, Chuan! Please let us know if you have any questions as you settle in. We can be reached anytime at nhcc@beazer.com or (888) 623-2937. - Daniela
Total Score 4
Beazer Homes - They do not comply with the contract
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Wake Forest, NC
They do not comply with the contract
Beazer Homes responded:
We would like to assist you with any pending concerns and apologize for any frustrations experienced. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you. - Daniela
Total Score 1
Beazer Homes - Great services and support given by Kenneth
- Lalit S.
- Verified HomeBuyer
- January 12, 2022
- Morrisville, NC
Great services and support given by Kenneth
Total Score 5
Beazer Homes - A lot of things seemed really good at first, but after a few
- Leanne R.
- Verified HomeBuyer
- January 04, 2022
- Wake Forest, NC
A lot of things seemed really good at first, but after a few weeks in the house we are seeing a lot of quality issues that didn’t hold up well. Cracks in grout, cracks in paint in certain areas. Just a lot of little things.
Beazer Homes responded:
Leanne, we are sorry to hear about the noted items. Please rest assured knowing that you have a dedicated Customer Care Representative to help address your warranty concerns. If you have not yet had the opportunity to submit the items mentioned, please reach out to us at nhcc@beazer.com or call (888) 623-2937. Thank you. - Daniela ...
Total Score 3
Great team and amazing response time
- Anonymous
- Verified HomeBuyer
- December 01, 2021
- Morrisville, NC
One of the finest builders in the town. Definitely truthful on their commitments and an empathetic builder who understands its customer.
Beazer Homes responded:
We are speechless from how beautiful this review is. The experience that you have described is what our team of new home counselors, designers, builders, and customer care representatives are all committed to creating for our homeowners. Thank you for your feedback and for choosing Beazer Homes. - Joanna ...
Total Score 5
Timely response
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- Morrisville, NC
Our builder, Mike, is very knowledgeable and professional. He goes above and beyond his job responsibilities to make sure everything gets done timely and properly. We would definitely recommend him!
Total Score 5
Water Leak and small touch-ups / fixes
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- Morrisville, NC
We’ve had a water leak issue and disappointing that a nee home had given us problems. In addition, it has been almost 2 weeks and we are waiting for replacement flooring etc to arrive. We also had several small fixes and the management office has promised to fix these when they fix the flooring and drywall. I agree that the office has been customer friendly, but I feel let down by the quality of work.
Beazer Homes responded:
We are disappointed to hear that you had to experience this and apologize for the material delays that have followed. Our team will continue to work on getting things back in order for you' We hope to have you settled and enjoying your home again soon. Please know that we are here to help and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Great homebuying experience
- Amaury P.
- Verified HomeBuyer
- November 09, 2021
- Wake Forest, NC
We had a great overall buying experience with Beazer Homes, from the initial lot and plan selection, to all the scheduled and extra visits during the construction, inspections and the closing. Our interaction with the chief builder for our house, Joe Yarosh, was excellent, as well as our interaction with all Beazer Homes' team. The house was finished on time, despite all Covid-related delays and complications. The building quality was up to top standards, and the guaranty covers some issues that may appear in a reasonable time frame. I recommend them as builders for your new house.
Beazer Homes responded:
Thank you for sharing your experience with us, Amaury. At Beazer, we hold ourselves to a high standard - both for the construction of your home and the team that is by your side through the home-building process. Joe and the team at Bridgeport will be thrilled once we share your kind words with them. We greatly appreciate your recommendation and from all of us at Beazer, welcome home! - Joanna ...
Total Score 5
Horrible and rushed build/ experience.
- Donnell B.
- Verified HomeBuyer
- November 02, 2021
- Wake Forest, NC
Once your home is built. They do not return your calls for nothing. They rush the build and make a tone of mistakes, bad measurements, do not clean your home at all after the construction is finished. I had to have them come back in to clean and still paid a company to come and deep clean. They graded my right side of the yard wrong and water pools and they will do nothing about it after I have shared my storm water and pooling concerns to the build manager Joe. I will never recommend Beazer or it’s affiliated to anyone. There isn’t any pride and concerns with building any part of the homes.
Beazer Homes responded:
Donnell, thank you for being open and honest with us. Without your feedback, we would not be able to grow as a company. We apologize if your new home experience did not meet your expectations. While we try to ensure that every home is flawless, we understand that there will be times where some work will be needed after closing. We tried contacting you earlier today in an effort to review the warranty process to ensure your concerns are being addressed efficiently and left a voicemail providing our contact information. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for all of your warranty needs. We look forward to working with you. - Roland ...
Total Score 3
Beazer Homes - Great experience with the project team: Mike Soles, Kimberly
- Joseph O.
- Verified HomeBuyer
- November 01, 2021
- Morrisville, NC
Great experience with the project team: Mike Soles, Kimberly Garret, and Chase.
Total Score 5
Beazer Homes - The experience is good.
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Morrisville, NC
The experience is good. I am satisfied with it.
Total Score 5
Good construction quality
- Kriti V.
- Verified HomeBuyer
- October 26, 2021
- Morrisville, NC
Location is amazing. Construction quality is good and the manager Mike is amazing and supportive. He made sure all my concerns are addressed and always provided timely updates. I would recommend this town home to everyone.
Total Score 5
Beazer Homes - As a first time buyer, the overall experience was good.
- DIGVIJAY S.
- Verified HomeBuyer
- October 26, 2021
- Morrisville, NC
As a first time buyer, the overall experience was good. Builders were prompt in responding to questions. As per my opinion below are the pros and cons: Pros - 1. Good and thoughtful design. 2. Good Location. Cons: 1. Design could have been better. Specially with 2nd floor guest bathroom. 2. Cleaning process needs improvement. 3. High price.
Beazer Homes responded:
Thank you for sharing your experience with us, Digvijay. We're happy to hear that our Hampton Place community is a great location for you and that our builders were there every step of the way. At Beazer, we are always improving our processes and the options offered to our homeowners. Your feedback is what makes us better, and we appreciate you letting us know what would have made your experience a little brighter. Please know that if you have any questions about your home, we can be reached anytime at nhcc@beazer.com or (888) 623-2937. - Joanna ...
Total Score 4
Beazer Homes - David and DaMarcus really stuck with us through a challenging
- David E.
- Verified HomeBuyer
- October 15, 2021
- Apex, NC
David and DaMarcus really stuck with us through a challenging situation with a subcontractor. Thank you for that!
Beazer Homes responded:
Thank you for sharing this with us, David. We are glad to see that your team was able to help even when things were not going as planned. At Beazer, we believe in working with integrity, and that means doing what's right for our homeowners. We will be sure to pass along your gratitude. Remember, should you have any questions or concerns about your new home, our New Home Contact Center is always available. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We hope your new home is treating you well. Welcome to the neighborhood! - Roland ...
Total Score 5
Beazer Homes - It was a good experience
- Sindhu M.
- Verified HomeBuyer
- October 05, 2021
- Apex, NC
It was a good experience
Beazer Homes responded:
Sindhu, we are so pleased to hear about your experience with our team. Thank you for choosing Beazer Homes. It's a pleasure to have you as part of our South Walk family! - Daniela
Total Score 4
JOE
- STACEY B.
- Verified HomeBuyer
- August 31, 2021
- Wake Forest, NC
Good morning! I just want to say how much I enjoyed working with Joe. He answered all my questions & concerns. When something didn't go as planned he was on top of it & got it fixed right away. He is a true asset to your company. I would rate Joe a 10 out of 5 stars.
Beazer Homes responded:
This is amazing! We are jumping out of our seats reading about your experience with Joe at Bridgeport. We love a 10-star recognition for our team. We will definitely pass this around for everyone to see what a great job Joe is doing. Thank you for sharing this with us and for choosing Beazer Homes, Stacey. - Joanna ...
Total Score 5
Understanding and helpful builders
- Keith M.
- Verified HomeBuyer
- August 25, 2021
- Wake Forest, NC
First time home buyer and understandably nothing is ever perfect but our builder Joe, and warrenty rep Donnie have been very fast and on top of every issue that arises to get resolved fast and correct.
Beazer Homes responded:
Keith, thank you for sharing your experience with us! While things may come up during the construction of a new home, our team is here to work through any challenge for you. We appreciate your understanding, and we will gladly share your kind words with the team at Bridgeport. Welcome home! - Joanna ...
Total Score 5
Our home is beautiful and energy efficient
- Anonymous
- Verified HomeBuyer
- August 18, 2021
- Wake Forest, NC
Building our home with Beazer overall was a good experience. So far, we are very happy with our home. Our electric bill for July was $159 for 3,000 square feet house. All the issues that we had so far were taken care of. I would definitely recommend Beazer to my friends.
Beazer Homes responded:
All new Beazer Homes are designed and build Energy Star certified, providing you with improved energy efficiency and wall-to-wall comfort. - Daniela
Total Score 5
Not so great
- Mary T.
- Verified HomeBuyer
- August 10, 2021
- Wake Forest, NC
There were unexplained delays, and communication was very poor. I had 4-5 project managers during the building process, so continuity was lacking. The finished house is nice on the inside, and so far, I’m pleased with the quality.
Beazer Homes responded:
Mary, we strive to deliver a memorable home-building experience along with a quality home built to last. We apologize that you felt your journey lacked continuity and needed better communication. We appreciate you providing this feedback and hope for the opportunity to improve your experience moving forward. Our customer care team is here to assist you with any questions or concerns and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 2
Beazer Homes - The builder did a great job .
- Fady F.
- Verified HomeBuyer
- August 05, 2021
- Wake Forest, NC
The builder did a great job . Great design
Total Score 5
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