Beazer Homes Reviews

Experiencing the building process was seemless, watching homes built after our home has only reinforced my opinion that Beazer builds a quality home from the ground breaking to delivering a new home to buyers. Thank you!

Every one was great during the process. We closed before the date.

We purchased a Beazer Duet in The Highlands and closed in May 2023. The sales representative, Pam, has been absolutely fantastic both before and AFTER the sale! Can't say enough wonderful things about her - she is an asset to Beazer! We purchased an inventory townhome and had no input in its design. We noted several issues in our final walk-thru prior to closing. Then noticed several more issues after closing. The tankless water heater made a very loud noise every time the hot water was turned on. After half a dozen reports with a plumber coming out each time, the tankless water heater was finally replaced with a new one (although an older model). Our water takes a VERY long time to get hot, which adds to water being wasted as it runs. I don't know if there are better hot water heater brands out there, but I would recommend that Beazer look into this issue as I am aware we are not the only ones with this complaint. We also have had water leaking into our attic - a roof leak - discovered during two separate rain storms. Beazer sent a roofer immediately both times we found it, but it's disconcerting to know this home had been sitting available for months and the water leak was never discovered. There was also the issue of our pantry room door not being properly installed. Beazer addressed this prior to our closing. There was floor sealant missing from an area in the utility room. We had a dripping and air noise in one of the sinks in the master bath. No sink stopper for the kitchen sink. Rattling noises in the upstairs bedroom AC vent. Broken wood support planks in the attic. Multiple paint touch-ups, re-dos required prior to closing. Dishwasher in place, but not installed and screwed in. Gas stove that makes a banging noise every time we use it AND it causes the temperature in our home to increase by 3 degrees every time we use it. Beazer has worked with us to get things corrected, and we have really appreciated their quick response to most, but not all, issues. But there is no doubt that quality control was completely missed on our particular townhome. Lastly, our two main reasons for purchasing a Beazer townhome was because we were VERY excited to know that as owners, we would not be responsible for maintenance or insurance on the dwelling itself. In a recent HOA meeting, all that changed, which has left us feeling like a "bait and switch" victim. We are now responsible for providing all maintenance and a full homeowners policy, as opposed to the previously purchased (and much less expensive) "walls in" policy we had to have at closing. We have been here about 6 weeks and those are significant changes that, had we know of this prior to closing, we probably would have just purchased a single family home in this community. We do understand the rising cost of property insurance. But our two top reasons for purchasing the Beazer Duet are now gone - maintenance and insurance. I am not sure at this point that I would recommend the Beazer Duet experience to others. ... More

They constructed my highland, master bathroom counter top with 2 broken piece, underneath the bathroom sink is already leaking barely a month of moving in, electricity switch for the fan and light in the living room is not working. They are very pricey and their work is below standard.

We love the floor plan and layout. The construction process was not what we expected. The process was frustrating to say tue least. The project was managed by absentee project managers, could not complete the home on multiple close dates, moved 4 times due to not being able to keep the home in schedule and having to re do items over and over. I understand todays issues, trade inexperience , material issues and shortages etc. however the supervision of the homes is lacking horribly at the very least, without picking on every item and every issue needs to he addressed, and not to mention training and understanding how to verify trade performance i was involved in 2 home purchases for our family in the same subdivision months apart and the experience was not pleasant. I can say that at least the customer service personal, Leslie, Lori have been stellar in helping resolve all the construction issues we have experienced. Kudos to the customer care department. I assure you the survey would reflect a lot more negative due to the construction process but the customer care dept has handled all our concerns top notch, things that should never reach the service department. Thanks to them we ate beginning to enjoy our new home. I can honestly say things and processes have changed since i worked there and not for the best. I selected Beazer due to my past knowledge of the way they operate and i should have did more researched them more prior. ... More

I am very happy and satisfied with my new house. The staff of Beazer homes Alex, Nick and Ariany excellent professionals committed and dedicated staff to offer all their efforts so that the client feels fully satisfied and satisfied in the new home. God bless you greatly, it is an excellent decision that we made to be part of this community.

We love the floor plan and fixtures. Our only concern was with the Project Manager. 6 weeks in and we already have some issues with the bathroom, kitchen, and other areas that were not installed properly. Honestly these problems could have been avoided if the PM was more competent.

Very helpful with providing information and assistance

Our experience with Beazer has been nothing but wonderful! From signing our contract, meetings with our construction manager to closing, it was such a smooth process! We are so thankful we chose Beazer homes!!

What I like most about the home buying process with Beazer was the customer service process and the helpful team members from going under contract, to the final closing walk through. The team went above and beyond to ensure the home was ready for closing, and any issues was addressed immediately. I am 100% satisfied with my home purchase. On a side note, I love the HVAC system, Beazer did a great job with system selection and having more then one system work seamlessly together (HVAC, Dehumidifier, Air Purification).

Enjoying my new home. Great service. Everyone is friendly and helpful. Quality home

The foreman and warranty guy were great. Staci the agent was one of a kind. Totally awesome she was.

I first thing I would like to say about these three gentlemen from the beginning of the build of my new home all three proved to be very professional I would like to commend Beazer Homes for Hiring professional people on their staff

The Beazer team made my first home-buying (with a new build, no less) experience an amazing one! I connected with Marquee Loans through their Beazer's Choice program and Justin was still working to improve my mortgage package at the 11th hour before closing. Dawn and Michal at the sales office were a great team and always very warm and welcoming when I came in, and Michal provided photos to show the progress on the house, which was much appreciated considering since we couldn't take the time to come out too often. James did a great job walking through the features of the house with us and answering questions about what we'd want to keep in mind for later projects. He and Gabe did a great job delivering our home on time and in excellent condition. With that said, the super minor things that came up (doorbell stopped working, something got stuck in the garbage disposal), Mike was ON it, in one instance even popping by to take a look since he happened to be in the neighborhood checking on something else. Seriously great team that communicates with each other as well as you, and is supportive from when you sign the contract to when you move in and beyond ... More

Wayne was great! He made himself available to answer all of our questions and addressed any concerns that we had. We are very happy with our new home!

Good quality so far no issues can't complain

Unfortunately, the sales representative has been unreachable since signing the contract, leading to difficulties in the delivery of keys after the closing process. Additionally, they misplaced my mailbox keys, resulting in a delay of three to five days to obtain a replacement key despite numerous efforts and phone calls. The poor quality of workmanship by their contractor further added to the challenges. However, I must commend Construction Manager John for his exceptional humility and responsiveness. He attentively listened to all of our concerns and proactively collaborated with the contractor to address them in a timely manner. His efforts greatly improved our overall moving experience. For his outstanding work, I would gladly give him a five-star rating. ... More

Warrant people are horrible. No more quality work. So many corners cut on the build as well.

I was kind of upset about my purchase with Beazer Homes. This is my 2nd house and the second experience was not good. I have a lot of issues, some ot them still not resolved. Jason, my sales person was the best, but the builder…

The best thing was going through the process with my project manager Hunter. He made the process super easy, and he really took care of all my concerns and made sure I was satisfied every step of the way. He was extremely thorough, but most importantly very responsive. Anytime I had a question or concern I could expect it to be addressed immediately. We are loving our new home and neighborhood.

Beazer is customer-focused and driven; they committed to communicating with me weekly and did just that! The processes they have in place are top-notch, from the beginning and they deliver. I encourage anyone looking to build or to just purchase a new home to stop into Beazer.

Starting from sales agent to the construction engineer I had great experience talking to them and bargaining for more. Thanks, Raja

The whole experience was great. All staff were amazing, especially Amber and Chris. I love the quality and the beautiful layout. I would highly recommend Beazer Homes..!

Love this Duet living. Beazer takes pride in their attics and infrastructure. Some of that could have been transferred to some everyday upgrades i.e. larger shower in master. Builders might get some very competitive floor plans for future developments, if they asked existing homeowners -"what we would change".

Good communication from new home sales consultant. Well built homes. Very little warranty repair work after move in. Good fit and finish throughout the entire floor plan. Only suggestions for improvement would be to provide two trees in backyard, larger than 60 ft wide lots at this price range, add under cabinet lighting and upgraded quieter dishwasher as standard features. Tankless water heater is an awesome system.