Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 7434 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.6 out of 5 stars overall
7434 Reviews
Customer Reviews
fair
- Anonymous
- Verified HomeBuyer
- November 30, 2022
- Sunnyvale, TX
the experience was ok but could be better
Beazer Homes responded:
Thank you for your review. We value the input of our homeowners and while we are happy to hear your experience was satisfactory, we are always looking for ways to get better. We thank you for taking the time to share your experience with us and if there is every anything we may assist with in the future, please let us know. You can reach us at (888) 623-2937 or via email at nhcc.com. - Megan ...
Total Score 3
Stress-free and smooth home-buying experience
- Arjun S.
- Verified HomeBuyer
- November 29, 2022
- Cary, NC
Kristen was very helpful in sharing all relevant information and frequent communication and updates during the sales/ construction stages. We purchased a home remotely and so had a high number of questions and adhoc requests for the team. They were super helpful and ensured we had all the support we needed. Huge shout-out to David who went above and beyond to help get the home ready for move in and was available onsite for support even after closing.
Beazer Homes responded:
This is so great to hear, Arjun! We know the new home process can be a lot and we are happy to hear your team was there for you every step of the way. Welcome to Roberts Crossing. - Megan 
Total Score 5
Mr
- Ram B.
- Verified HomeBuyer
- November 29, 2022
- Cary, NC
It was really great to work with Kristen & Joe during the construction phase. All the clarifications were clarified in detail. Perfect Team!
Beazer Homes responded:
Congratulations on your new home, Ram Naresh! We're thrilled to know that Kristen and Joe were able to provide you with such a great new home experience. From all of us here at Robert's Crossing, welcome home! - Roland
Total Score 5
Worst Home Building Experience of my Life
- Richard L.
- Verified HomeBuyer
- November 28, 2022
- Cumming, GA
Good stuff: Location is excellent, Laney in sales was always responsive and very helpfully, although we just started working with Chris of Customer Care seems to have a good process for managing warranty issues. Bad: 5 months late, had 4 so called builders, poor building materials, no QC, poorly managed project. Seem to have no control of sub-contractors and could never give me accurate information as to when various events would happen and did not adequately exercise quality control of their work resulting in lots of re-work. Pre-walk thru resulted in my having to escalate deficiencies ...
Beazer Homes responded:
Thank you for sharing with us, Richard. We're terribly sorry to hear that your building experience was less than satisfactory. At Beazer, we pride ourselves on working with integrity, so it is incredibly concerning when we read reviews like this. We are, however, glad to see that your warranty team has been able to work with you to help turn your house into a home that you will be happy to live in for years to come. We appreciate you helping build a long lasting partnership with your local Beazer teams. Remember, should you have any questions or concerns in the future, our New Home Contact Center is here to support you in any way they can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Traditions at Herrington, welcome to the neighborhood. - Roland ...
Total Score 1
Dream Come True
- Brittany B.
- Verified HomeBuyer
- November 27, 2022
- Lebanon, TN
We couldn’t be happier with our home building process! Our sales team, Rob and Mark, were the BEST team to ensure we knew what to expect every step of the way! We spoke weekly, daily towards closing even, and they kept us informed along the way. We closed on our daughter’s birthday, and they had a birthday cake waiting for her in our new kitchen after closing! The builders, Marc and Cynthia, have taken great care of us with the pre-closing walkthroughs, closing checklist, and our post-closing itemized list. They even let me borrow a star drill bit at the last moment while I was working in my ...
Beazer Homes responded:
What kind feedback, Brittany! We are thrilled to hear your new home journey was a great one. Welcome to the Beazer the family and happy holidays. - Megan
Total Score 5
Too expensive for the quality received
- Anonymous
- Verified HomeBuyer
- November 25, 2022
- Tomball, TX
There were a couple of statements made about our lot and the fence in the back that were very important to us and turned out to be untrue. The build took 8 months from start to finish which cost us a lot of money due to rising interest rates. I took too long and there was no relief on the asking price. Overall construction was not what I expected af a home as expensive as this one and the insulation they speak so highly of has not lowered out electric bills anywhere near what they said it would. They have been very responsive on the smaller items that needed to be fixed after move ...
Beazer Homes responded:
Thank you for such a candid review. We value all forms of feedback from our homeowners. We will be sure to pass along your sentiments to our local teams to help build a better Beazer going forward. While we are sorry to hear that there has been some dissatisfaction with your home, we are thrilled to know that your local team has been there to help you every step of the way. Please know we are happy to assist in any way we can. our New Home Contact Center can be reached night or day for all of your warranty concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new Beazer Home. - Roland ...
Total Score 2
Good
- Pardeep K.
- Verified HomeBuyer
- November 25, 2022
- Indianapolis, IN
Great experience good community nice
Beazer Homes responded:
Welcome to Beazer, Pardeep. We are touched you are enjoying your time at Crossroads at Southport. Please let us know if you ever need assistance. We can be reached at (888) 623-2937, nhcc@beazer.com, or www.beazer.com/warranty. - Jordyn
Total Score 5
Our dream Beazer home
- Roland P.
- Verified HomeBuyer
- November 23, 2022
- Fate, TX
It is our first experience buying home from Beazer and we have been really happy with them. We started the process during the pandemic and we knew we needed to be flexible with shortages, back orders materials and we knew that we may need to pick different options than what we originally selected. We met with the new home counselor and he has been amazing ever since and he really represents Beazer company with pride and professionalism. He convinced us to give Beazer a chance and we have no regrets. We started working with our construction manager after design phase. He has been ...
Beazer Homes responded:
Thank you for choosing Beazer to build your dream home, Roland. Our team takes great pride in being by your side every step of the way, no matter the circumstances. We're glad you had a great experience with our lenders because comparing lenders is smart, and we're pleased to have made it easy with Mortgage Choice. Everyone at Woodcreek will be overjoyed to hear you're settling in happily and that you absolutely love your new home. Welcome to the neighborhood! - Joanna ...
Total Score 5
Marty
- Martin D.
- Verified HomeBuyer
- November 22, 2022
- Orlando, FL
The communication was awful. My wife and I had to relocate to a hotel, because Beazer did not communicate the 2nd time our closing was changed. Beazer made a small attempt to compensate us, but only about half of the expense they created. The warranty department has been pitiful. The warranty guy “Steve” has no business dealing with the home buyer. His supervisor “Ryan” has made no attempt to get in touch with us. He is either unaware of our issues, or he doesn’t care! Neither is acceptable. The good news is, we do like our home.
Beazer Homes responded:
Thank you for sharing your experience with us, Marty. While we are thrilled you love your new home, we also apologize for any confusion during the closing process. We know a new home journey has many moving parts and coordinating your move can be frustrating. Please know we are always here to help should you have any questions or concerns in the future. Our New Home Contact Center can help you as you settle in. They can be reached via phone at 888-623-2937 or via email at nhcc@beazer.com. We look forward to building a stronger relationship and welcome you to Lake Nona. - Megan ...
Total Score 2
I will give them 0 rating point.
- Baljinder S.
- Verified HomeBuyer
- November 22, 2022
- Indianapolis, IN
There is not cleaning outside, and there customer service also very bad because they didn't do their work properly like we ask them to repaint our front door but they just clean it and after cleaning it look very dirty then we ask them again to repaint but they didn't respond yet. There customer service is very slow.
Beazer Homes responded:
Thank you for your feedback, Baljinder. We strive for perfection in all of our new homes but also realize that this may not always be achievable. This is why we are so proud of our amazing warranty team, who quickly and efficiently handle all homeowner concerns that may arise. We are thrilled to see that at the time of this review submission, all of your warranty concerns have been resolved. Should you have any questions or concerns in the future, we will be here to resolve them as swiftly as we have in the past. Please call our New Home Contact Center at 888-623-2937 or visit beazer.com. - Megan ...
Total Score 1
Anonymous
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Ellicott City, MD
My experience overall was somehwat satisfied. The builders tried to work with us on the price of the home and the deal we got for our home was very good. Except when they didn't tell us that we needed to settle on the home before September was over or they were going to take back the discount.That was very stressful to deal with that bc loans don't get approved right away. But luckily, it was settled on time. Also, beware that the home does not come with washer and dryer, our counselor told us that it does come with a washer and dryer, but he tricked us! to get us to buy the home. I love our ...
Beazer Homes responded:
Thank you for sharing this bit of insight. We're sorry to hear that there might have been some miscommunication during your sales process. We pride ourselves on working with integrity and would love to look into this for you. We'll have one of our warranty representatives reach out shortly to discuss your concerns. We are, however, thrilled to know that you are loving your home thus far. We are wishing you a lifetime of happy memories out at Long Gate Overlook. - Roland ...
Total Score 3
Beazer
- PAUL L.
- Verified HomeBuyer
- November 22, 2022
- Las Vegas, NV
Buying the home was easy
Beazer Homes responded:
How wonderful, Paul. Our team at Sage Point at Skye Hills will be happy to hear this news. We wish you the best. - Jordyn
Total Score 5
Quality Construction and premium material inside
- MOHANIRAJ K.
- Verified HomeBuyer
- November 22, 2022
- Columbus, IN
Thanks Beazer team for beautifully built home. Jake and Sherri provided timely status and kept overall progress on schedule. Construction quality and material used inside house is of premium quality.
Beazer Homes responded:
You're making our day, Mohaniraj! We pride ourselves on being top-notch from the ground up. From our high-caliber practices and industry-leading partners to our rigorous inspections and premium materials, a home built by Beazer is made to last and designed to perform. We'll be sure to pass along your gratitude to Jake and Sherri, who will be happy to hear that you're pleased with your home at Creekside. From all of us at Beazer, congratulations. - Joanna ...
Total Score 5
Unfinished Finishes
- Franklin C.
- Verified HomeBuyer
- November 22, 2022
- Riverside, CA
My wife and I expected more from Beazer for $1 million home. We were very disappointed to find overspray on the countertops, inside the cabinet drawers, a room was not even painted or drywall properly, Flashing on the roof with a hole in it, etc. to name a few things that were/are wrong. Thank goodness for Todd and John who worked tirelessly to get things fixed for us. The good news is that Beazer responds very quickly to our concerns.
Beazer Homes responded:
Franklin, we're so sorry to hear that you had some issues with your new home. While we try tirelessly to have every home perfect upon move in, we understand that there may be some things that require a little extra attention post closing. We're thrilled to know that your team of local Beazer professionals were able to get your concerns addressed in a timely manner. Please know, Beazer Homes is committed to quality customer care throughout your entire new home journey. Please feel free to reach our New Home Contact Center with any warranty concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Thank you for allowing us to help build your future. - Roland ...
Total Score 2
lisa
- Nutan P.
- Verified HomeBuyer
- November 22, 2022
- Morrisville, NC
she was very helpful in all stages
Beazer Homes responded:
Lisa will appreciate your recognition, Nutan. On behalf of Beazer, have a happy holidays. - Jordyn
Total Score 5
Hampton Chase
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Lebanon, TN
My experience has been relatively disappointing throughout. Started off with a $8,000 Closing Credit that changed overnight to $5,000 when allowed to sign. Builder assured/promised the HOA wasn’t going to raise fees (they jacked up the fees right after closing with their preferred HOA company that makes money off of the owners of the homes.) Their vendors screwed up the shower, I still don’t have mirrors two months after closing. They rushed me to close, and then didn’t bother to follow up on half the items I pointed out on the punch list. Months later I’m filing warranty claims. They built ...
Beazer Homes responded:
Thank you for this bit of feedback. We're sorry to hear that your experience has not met your expectations. While we hope that every home is built to perfection, we understand there may be some items that require a little extra care after closing. That's why our team of warranty professionals are always available, night or day, to assist. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for all of your warranty needs. We encourage you to reach out to us for any concerns so that we can get your home in tip-top shape. From all of us at Hampton Chase, welcome to the neighborhood. - Roland ...
Total Score 2
Poorly Managed!
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Cypress, TX
My wife and I have done a few of these already and our experience with Beazer Homes hasn't changed. I will never build again and I will never buy a Beazer Home. From the beginning everything was poorly managed and no line of communication was ever established with how our build was progressing. The only time that we got a call was when we did one of these surveys expressing how "P" iss poor things have been managed and lack of communication we were receiving. Overall my buying experience with Beazer Homes is extremely poor! I wouldn't recommend buying from Beazer to my friends or family.
Beazer Homes responded:
This is never feedback we want to receive from any of our homeowners. We realize that buying a new home can be an intimidating process and we strive to build a lasting partnership with all of our buyers. We genuinely apologize that this was not your experience, but we are also always available for our homeowners post close. Should there be any remaining concerns about your home please never hesitate to let us know. You can reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to improving your experience moving forward and are thrilled to have you at Parkland Village. - Megan ...
Total Score 1
Great energy-efficient home - very responsive Beazer team members
- Lindsay W.
- Verified HomeBuyer
- November 22, 2022
- Cambridge, MD
I've never purchased a new home so this was a new experience. From beginning to end, Cnythia was a great help in processing initial documents -- and in answering all of our questions, going above and beyond when we needed extra information (like for the piano delivery). Shawn has also been very helpful during the building process and now that we are settled in the house (addressing a few odds and ends). He also has gone above and beyond to help out with several deliveries (again, the piano, plus our washer and dryer).
Beazer Homes responded:
We can't stop smiling, Lindsay. Our number one priority is providing efficient tools and solutions to each of our homeowner's concerns. Therefore, we are so excited to let Cynthia and Shawn know their hard work was deeply appreciated. If you ever need further assistance, feel free to reach out via email at nhcc@beazer.com, phone at (888) 623-2937, or on our website at www.beazer.com/warranty. - Jordyn ...
Total Score 5
Bluewater Lakes, Manvel TX
- Robert S.
- Verified HomeBuyer
- November 22, 2022
- Manvel, TX
The overall experience was satisfactory. There were/are concerning issues; interior and exterior build quality (minor) and quality assurance related to interior design selections (moderate). The responsiveness of the Beazer Team has been exceptional, both construction manager and customer service. We love and are enjoying our new home. We are thankful we chose Beazer Homes and Bluewater Lakes.
Beazer Homes responded:
Thank you for such a great review, Robert. We try hard to ensure all of our homes are built perfectly for our homeowners, but we know that sometimes there may be some items that require a little extra care. We are thrilled to see that your team of customer care representatives has been able to form such a positive relationship with you and get these issues addressed. Please know, our New Home Contact Center is always here to support you, night or day. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. From all of us here at Beazer, welcome home! - Roland ...
Total Score 3
Overall good.
- Maximonica L.
- Verified HomeBuyer
- November 22, 2022
- Pooler, GA
Overall experience was good. The only area that can be better based on my experience is communication from lawyers office for closing. It was not easy to get in touch with someone in lawyers office to get answers I needed. Had to call a few times and email to them. I 'm a cash buyer & my question was simple. If they answered or called me back first time, it could've been really easy for me to get ready for the closing.
Total Score 4
Beazer team is great
- Michael R.
- Verified HomeBuyer
- November 22, 2022
- Venus, TX
The purchasing process went great. Anytime our lender or someone had a question Shawn from Beazer always answered in a timely manner and our communication through out the process was great. The builder Mike took care of any problems big or small in a timely manner. Overall the experience was great and I would recommend anyone to Beazer. The whole Beazer team was great , Shawn in sales was great , Mike the builder was always around to answer our questions and even the Beazer warranty department was great and very helpful in helping with any issue that came up
Beazer Homes responded:
This is great news, Michael. We are ecstatic Shawn and Mike offered assistance every step of the way. Efficient customer service is very important to our Prairie Ridge team to ensure our homeowner are satisfied. If you ever have any other questions or concerns, we are always happy to assist via email at nhcc@beazer.com, phone at (888) 623-2937, or on our website at www.beazer.com/warranty. We wish you a wonderful holidays and warmly welcome you to Beazer. - Jordyn ...
Total Score 5
Thank you
- Desyia S.
- Verified HomeBuyer
- November 22, 2022
- Katy, TX
I had a great experience with Kercheva, she was great every step of the way.
Total Score 4
Colin, Mitch and Bill have been awesome to work with.
- Bradford F.
- Verified HomeBuyer
- November 22, 2022
- Mesquite, NV
Has overall been a great experience working with the Beazer group.
Beazer Homes responded:
We're grateful for your kind words of appreciation for our team at Shadow Crest, Bradford. It's an honor to be your builder of choice and to partner with you to turn your vision of better living into the place you’re proud to call home. Thank you for choosing Beazer! - Joanna
Total Score 5
Awesome
- Jason S.
- Verified HomeBuyer
- November 22, 2022
- Celina, TX
Awesome experience purchasing a home with Beazer.
Beazer Homes responded:
Jason, thank you for being an awesome Beazer homeowner and sharing your five-star experience with us! Our mission is to make home building an enjoyable journey, so we love to hear this. We wish you and your family many wonderful memories in your new home at Chalk Hill. - Joanna
Total Score 5
My builder Merlin was thorough and efficient!
- Pamela E.
- Verified HomeBuyer
- November 22, 2022
- Katy, TX
My home is beautifully built, with good quality materials. My builder provided me with a weekly progress update and opportunities for a guided tour throughout the construction process.
Beazer Homes responded:
We are over the moon, Pamela. We are glad to see Merlin and our Lantana team provided you a home you can be proud of and great customer service you deserve. On behalf of Beazer, we wish you the best. - Jordyn
Total Score 5
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