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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7512 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Miserable
- Jason P.
- Verified Homebuyer
- September 13, 2022
- Stafford, VA
This home was not ready for closing. Too many issues which I am still trying to get fixed. Things pointed out during pre construction and pre drywall were never fixed. Options paid for but installation is atrocious. I have paid good money to try to address design deficiencies because of your minimal cutting corners on the hvac. Mold and condensation should not be present a week before closing. Multiple missing or poor workmanship everywhere and now Beazer wants me to be the person who has to know what is missing or wrong to get Beazer to do anything. I am disgusted with the lack of ...
Beazer Homes responded:
Jason, thank you for reaching out. We are extremely sorry to hear that your experience with your new home has not met your expectations. While we hope that every home is perfect upon move-in, we understand that there may be some items that require a little extra care. We are happy to see that your local warranty management team is working with you to help resolve your concerns. Please know, Beazer is dedicated to providing you with quality customer care and a house that you can be proud to call home. Thank you for trusting us to help turn this experience around for you. - Roland ...
Total Score 1
My 1st time home buying experience with beazer was great.
- Olutayo O.
- Verified Homebuyer
- September 13, 2022
- Anna, TX
It was an awesome experience with beazer. If I have to buy another home I will buy beazer.
Total Score 5
Beazer
- Cimarron H.
- Verified Homebuyer
- September 13, 2022
- Henderson, NV
Sales team is always pofessional and easy to work with.
Total Score 5
Beach house
- Anonymous
- Verified Homebuyer
- September 13, 2022
- Millville, DE
Buying an out of state home is always a challenge but Beazer made it a great journey. There were delays along the way as it is expected with any new construction (during COVID) but it was well worth it in the end. Project manager went above and beyond to make sure things were on track and was quick to address any issues even after closing.
Beazer Homes responded:
We're over the moon with this review! Thank you so much for sharing with us. We know our homeowners value, above all else, quality both in craftsmanship and customer care. We hope your new home brings you years of happiness. Wishing you and yours all the best. - Roland
Total Score 5
Kimberly
- Kimberly M.
- Verified Homebuyer
- September 13, 2022
- Valley Center, CA
We had a great experience working with the Beazer team . The sales team Eric and Lauren were such a pleasure to work with. They were patient with all our questions and concerns of buying a new construction home. They kept us updated throughout the whole process. After walkthrough and move in the customer care team Mike and Joseph were just as responsive and helpful making sure all our questions and concerns were addressed. We love our new home and are very pleased with our decision to buy a Beazer home.
Total Score 5
It's a house
- David D.
- Verified Homebuyer
- September 13, 2022
- Baytown, TX
The house is beautiful but some of the work that was done is unacceptable and rushed. I'm glad there is a good warranty or I would be very dissatisfied.
Beazer Homes responded:
David, thank you for sharing this review with us. We invest a lot in ensuring our homes look stunning for our homeowners. Our Choice Plans allow you to choose a floorplan that will work for your needs. While we are sorry to hear that you've had some issues with your home, we are glad to see your local warranty team has been in touch to help remedy them for you. Thank you for working with us to help turn this house into a home. - Roland ...
Total Score 3
No transparency and lies upon lies
- Manfred C.
- Verified Homebuyer
- September 13, 2022
- Nashville, TN
Our closing was delayed multiple times due to fault of Beazer. These closing delays cost us alot of money. I would not recommend anyone to do business with Beazer.
Beazer Homes responded:
Thank you for your review, Manfred. We're sorry to hear that you were not satisfied with the closing date for your home. While we try to ensure that we stick as close to the estimated closing date as possible, we know there may be circumstances that may cause that date to change. We hope that you are enjoying our Harpeth heights community now that you are moved in. We encourage you to reach out to our New Home Contact Center with any of your home warranty needs at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new Beazer home. - Roland ...
Total Score 1
Overall ok
- Mary W.
- Verified Homebuyer
- September 13, 2022
- Hanover, MD
The overall experience was ok for house buying. I am in my home but it does not appear that all things promised by Beazer were delivered. Speaking with all of my neighbors we can hear sound from unit to unit. Every one express that they were advised that things would be sound proof to some degree. Overall Chris and Adam are a delight to work with. In all honesty, if they were not a part of your team I am not sure if I would have made this far. They keep their word and is extremely responsive.
Beazer Homes responded:
Thank you for your honesty, Mary. Chris and Adam will appreciate your kind words as they work hard to provide the best customer service. We would love to work with you on your concerns as your satisfaction is at the core of Beazer Homes. When you are ready, we are available discuss these matters at (888) 623-2937, via email at nhcc@beazer.com or our website at www.beazer.com/warranty. We look forward to working with you. - Jordyn ...
Total Score 4
MR LEE WAS SUCH AN AWESOME GUY..MY FAMILY HAD A WONDERFUL EXPERIENCE
- Babatunde A.
- Verified Homebuyer
- September 13, 2022
- Katy, TX
First of all Ms Kercheva(the sales lady) made the entire process a very smooth one for us .And then Lee the builder was just good
Total Score 5
Exceptional Experience
- Lourdes S.
- Verified Homebuyer
- September 12, 2022
- Minneola, FL
Abe was a great sales guide walked us through the process and accepted us graciously every time we came to visit the house and model. Jeff is outstanding kept in touch with us through out the building of our home sending us pictures and updates. And even after we closed confirming any minor touch ups were done to our satisfaction. Both gentlemen went above and beyond.
Beazer Homes responded:
Lourdes, thank you so much for your kind words. We will be sure to pass this along to your local Beazer team. Welcome to Park View at the Hills! - Roland
Total Score 5
Patti made our buying experience exceptional!
- Andrea R.
- Verified Homebuyer
- September 09, 2022
- Millville, DE
We are in love with our new home and community!
Total Score 5
Rural living!
- Valerie B.
- Verified Homebuyer
- September 08, 2022
- Indian Springs, NV
Overall good experience. We love the design of our home and living outside the city. Wish the lots were bigger. Our salesman Nick was lacking in knowledge and communication. Our only regret in buying our home is due to the builder now selling homes for less than we paid and the HOA.
Beazer Homes responded:
We appreciate your feedback, Valerie. We want to continually improve our customer service so we can offer the best experience to our homeowners so your honesty is deeply appreciated. It is wonderful you are enjoying your home and hope it brings many wonderful memories. We also hope you know we are always here to help with any questions or concerns you may have. Feel free to reach out to us at (888) 623-2937, via email at nhcc@beazer.com or our website at www.beazer.com/warranty. - Jordyn ...
Total Score 4
Great teamwork- couldn’t be more appreciative
- Colleen W.
- Verified Homebuyer
- September 08, 2022
- Roseville, CA
The Beazer sales team, Joanne and Shannon were fantastic! They are so caring and communicative throughout the entire process. They kept me up to date with every step, reaching out with any changes or milestones. They facilitated any follow up or questions I had timely, and with a smile.
Beazer Homes responded:
Congratulations on your new home Colleen. We are so happy that Joanne and Shannon could help you build your future with Beazer. We hope Verrado at Solaire is everything you wished for and more. Remember, our New Home Contact Center is here should you ever have any questions about your new dream home. They can be reached at (888) 6232937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 5
Jacob
- Antionette J.
- Verified Homebuyer
- September 08, 2022
- Manvel, TX
Jacob was very attentive and personalized my experience. He was very customer focused in ensuring that I understood the process and the steps necessary to progress me to closing. His responses were prompt and his personality was an added perk. He is an awesome representation of the Beazer brand and made this process seamless for me.
Beazer Homes responded:
Congratulations on your new home, Antoinette! Beazer is thrilled to know that our dedication to ensuring a quality new home experience was exemplified through Jacob's hard work. We'll be sure to pass along your kind words to both him and his team. From everyone out at Bluewater Lakes, welcome to the neighborhood. - Roland ...
Total Score 5
I would do this again in a heartbeat
- Anthony B.
- Verified Homebuyer
- September 08, 2022
- Tomball, TX
The experience has been nothing but amazing. Ryan is the greatest. If it werent for him helping me through this entire home building process, I'd honestly be lost. He been nothing but a wealth of knowledge, genuine care, and a complete pleasure to work with. His communication is a tiers above the rest. Take absolute pride in his work. Hes helped me so much and I am forever grateful to him. Shelly as my new home counselor was spectacular. She made me feel so comfortable throughout the whole home buying process. I literally could not have done this without here. She lead me to my new home. ...
Beazer Homes responded:
You are making us blush, Anthony. Homebuilding is a long and tedious process so it often becomes hard and confusing to navigate the many steps it takes to completing your home. Our Amira team recognizes this and thrives in knowing they can be a helping hand to our homeowners. This is all done by the immense teamwork it takes to ensure each question and concern you have is taken care of. By doing so, our homeowners, like yourself, can be relieved knowing that you and your home are in good hands so you can enjoy this next chapter of your life. It is wonderful Beazer was able to provide that to you because it's what our homeowners deserve. Therefore, we deeply appreciate your kind words and will ensure Ryan, Shelly, Karen, and everyone at Amira are applauded for their work. On behalf of Beazer, we wish you all the best in your new home. - Jordyn ...
Total Score 5
It’s fantastic experience
- Srinivas R.
- Verified Homebuyer
- September 08, 2022
- Cumming, GA
It was wonderful working with Nicole and Beazer homes
Beazer Homes responded:
Thank you for your kind words, Srinivas. Nicole and our Village at Herrington team will be excited you enjoyed working with them. Welcome to Beazer Homes! - Jordyn
Total Score 5
Satisfactions]
- Timeka T.
- Verified Homebuyer
- September 07, 2022
- Owings Mills, MD
I’m still in love with my new home and the builders for Beazer Homes are amazing. They were able to help me every step of my home buying journey making it a very enjoyable process.
Total Score 5
Beazer Homes - Builder and sales agent did great job, Thank you
- Rajasekhar P.
- Verified Homebuyer
- September 07, 2022
- Cumming, GA
Builder and sales agent did great job, Thank you
Total Score 5
Post closing items are not completed after two (2) months of closing date
- Vivek S.
- Verified Homebuyer
- September 07, 2022
- Cypress, TX
Post closing items are not completed after two (2) months of closing date. After several reminders still not action from builder. So disappointing.
Beazer Homes responded:
Thank you for sharing with us, Vivek. We're sorry to hear that you have not been satisfied with your experience. As of today, we do not show that you have reported any concerns to our warranty department for review. We encourage you to reach out to our New Home Contact Center so that we can look into this for you. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to hearing from you. - Roland ...
Total Score 1
Beazer Homes - Had a good experience.
- Xaquita W.
- Verified Homebuyer
- September 07, 2022
- Rowlett, TX
Had a good experience. The Beazer team was very professional and demonstrates compassion for customers.
Beazer Homes responded:
Nothing makes us happier than your satisfaction with Beazer, Xaquita. Our Bayside team is committed to creating a partnership that values urgency and respect towards your concerns. We hope you continue to enjoy your home and please don't be afraid to reach out for any assistance. We can be reached (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Jordyn ...
Total Score 5
Getting help with a new house.
- Michael B.
- Verified Homebuyer
- September 07, 2022
- Millville, DE
My experience with buying a beach villa in a Beazer community at Bishop’s landing was pleasant. John the manager in charge of building our house was great. John kept us informed during all phases on construction. John was very helpful and pleasant during our walkthrough. After walkthrough, he has been very responsive in answering our questions and fixing all things that needed attention. Overall experience has been great.
Beazer Homes responded:
We're positively beaming, Michael! Thank you so much for your kind words. we'll be sure to pass them along to John and his team so he can bee recognized for his outstanding performance. Wishing you a lifetime of happy memories in your new Beazer home. - Roland
Total Score 5
Finally, Customer Care gets the right teams for the job, Kudos to Manuel and Rick
- Phong T.
- Verified Homebuyer
- September 06, 2022
- Dumfries, VA
Great house. After bad experience with after settlement issues, we recently had great support from the Customer Care team. Thanks to Rick and Manuel.
Total Score 5
Beazer Homes - We had a great buying experience with Jessica in the office.
- John M.
- Verified Homebuyer
- September 06, 2022
- Visalia, CA
We had a great buying experience with Jessica in the office. They were very attentive and on top of everything while buying the house. Since buying our house we have found some issues we are still trying to have addressed. Hoping the builders will fix everything we need in a timely manor.
Beazer Homes responded:
This is great news, John. We will share this kind message with Jessica as we are so ecstatic she provided you great customer service. We would love to address any questions or concerns you are having as we want to ensure they are resolved in a timely manner. You can reach out to us at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We appreciate you for choosing Beazer Homes and wish you best on your new home. - Jordyn ...
Total Score 4
Awesome Communication and Assistance throughout the Process
- Robert S.
- Verified Homebuyer
- September 06, 2022
- Millville, DE
We were totally blown away by the responsiveness and assistance to any questions or concerns from the initial sales agreement to the completion of our new home. Sam, John and Larry were first class throughout!
Beazer Homes responded:
This brings smiles to our faces, Robert. Our team at Dove Landing Beach Villas works hard to cater to each question and concern our homeowners have. Your reassurance that we are making your dream home a reality is our goal. Thank you for being a first class homeowner and we hope you make many wonderful memories in your new home. - Jordyn ...
Total Score 5
Beazer Homes - We had a great experience with Beazer home.
- Kate S.
- Verified Homebuyer
- September 06, 2022
- Millville, DE
We had a great experience with Beazer home. With model home available, we felt like were able to visit our new home.home
Beazer Homes responded:
We are jumping for joy, Kate. If you ever need help with your home, you can always reach out by calling (888)-623-2937, emailing nhcc@beazer.com, or going to www.beazer.com/warranty. We are sending our best wishes and thank you for choosing Beazer. - Jordyn
Total Score 5
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