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Beazer Homes Reviews

What Real Homeowners Say About Beazer Homes

With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7512 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.

Beazer Homes

has 4.6 out of 5 stars overall

7512 Reviews

Customer Reviews

Jeshua

  • Patrick C.
  • Verified Homebuyer
  • August 16, 2022
  • Myrtle Beach, SC

Great person. Very honest. Always helpful

Total Score 5

Good Experience

  • Barbara F.
  • Verified Homebuyer
  • August 16, 2022
  • Millville, DE

I had a great salesperson, Shannon. Very helpful when issues came up during the building process. I'm a bit disappointed that issues noted on my punch list during my final walk thru have not been completed. The AC has been an issue since the day I moved in. Downstairs is cool, but upstairs is miserably hot. A two tiered AC system would have remedied this issue. Its definitely a design flaw. John and Roland have been responsive helping with this issue but theres only so much they can do. Poorly designed. The homes are lovely. The design of the master bath is a bit crazy...there is only ...

Beazer Homes responded:
Thank you for your feedback, Barbara. Homebuilding is a difficult process so we, at Beazer, are dedicated to being there for our homeowners whenever they may need us. It's great to see John and Roland were working with you to resolve the AC issue and Shannon was an additional help. As for the towel rack, please feel free to contact us so we can look into this for you. You can submit your request by calling (888) 623-2937, emailing nhcc@beazer.com, or submitting a warranty request at www.beazer.com/warranty. We look forward to hearing from you and wish you the best in your new home. - Jordyn ...

Total Score 4

Beazer Homes - Mr Merl is the BEST thing going with Beazer Homes.

  • Angela J.
  • Verified Homebuyer
  • August 15, 2022
  • Katy, TX

Mr Merl is the BEST thing going with Beazer Homes. He has more than 20 years of experience and has a impeccable work ethic. I have stopped and asked him several questions and he seems to ALWAYS know the answer and or knows the person(s) to contact.

Total Score 3

Marie

  • Lis E.
  • Verified Homebuyer
  • August 14, 2022
  • Naples, FL

Marie did a great job helping us through the process of buying our home. However, once we closed it has been a bit of a nightmare to get things fixed. It took 5 week to get some electric completed, trash was left above the cabinets in the kitchen, plants need to be replaced and that is taking a lot of time. There doesn't seem to be much accountability or proaction on anyone's part. The customer has to chase people down to get things done. Not a great experience.

Beazer Homes responded:
Greetings, Elisabeth. We are pleased Marie from our Valencia Lakes team provided great assistance to you. As for the troubles you are experiencing, we want to ensure that they are resolved in a timely matter. Please feel free to reach out to our New Home Contact Center so that we may assist. You can contact us by calling (888) 623-2937, emailing nhcc@beazer.com, or going to www.beazer.com/warranty. We look forward to working with you. - Jordyn ...

Total Score 4

We Just love Our Beazer Home.

  • Divyaraj Z.
  • Verified Homebuyer
  • August 13, 2022
  • Baytown, TX

Special thanks to KC and Team . They have delivered what they promised.

Total Score 5

Jill and Keith

  • Milos M.
  • Verified Homebuyer
  • August 12, 2022
  • Justin, TX

Our builder Keith and his team were amazing, and Jill was also very helpful and great! Thank you for everything

Total Score 5

Beazer Homes - Make sure new buyers go to the site everyday to make sure everything

  • Edwin C.
  • Verified Homebuyer
  • August 12, 2022
  • Katy, TX

Make sure new buyers go to the site everyday to make sure everything is going well with the construction and they are not cutting corners

Beazer Homes responded:
Thank you for submitting this feedback, Edwin. We know how important working with integrity is to our homeowners, that's why our team of building professionals take the time to update our homeowners on a weekly basis on the status of their new home. Our building and warranty teams are dedicated to helping our homeowners however possible. We encourage you to reach out to our New Home Contact Center with any questions you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new home. - Roland ...

Total Score 2

Beazer Homes - Great experience with the construction manager.

  • Jamari T.
  • Verified Homebuyer
  • August 12, 2022
  • Katy, TX

Great experience with the construction manager. Do have some EBIs regarding customer service with the administrative office.

Beazer Homes responded:
Welcome to the Beazer family, Jamari. It is great to see you had a positive experience with one of our teammates in Marisol. We are always happy to continue offering our help and support so feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or www.beazer.com/warranty for all your warranty needs. - Jordyn ...

Total Score 5

Beazer Homes - The home buying process to delivery was a seamless and streamlined

  • Kala R.
  • Verified Homebuyer
  • August 12, 2022
  • Hanover, MD

The home buying process to delivery was a seamless and streamlined process. I attributed my positive experience to Carson, Chris, Mike, Paul, and Oscar.

Beazer Homes responded:
Kala, we believe that building a new home can be an enjoyable journey with our experienced team by your side at every step of the way, and we're thrilled that was the case for you. Our Sales, Construction, and Customer Care community team is happy to have you as part of the Beazer family. Congratulations and welcome to the Ridge! - Joanna ...

Total Score 5

Jake and Tuan made it an easy and fun experience!

  • Betty S.
  • Verified Homebuyer
  • August 11, 2022
  • La Porte, TX

My home is beautiful. The only thing I would have liked is more paint and lighting choices.

Beazer Homes responded:
Betty, we're thrilled to hear that you had fun building your new home with us at Morgan's Landing. Our goal is to create an engaging and satisfying experience so that you can make the right decision and enjoy buying, building, personalizing, and living in your new home. We love to offer options so that you can reflect your style in every detail, so we appreciate you taking the time to share your experience and feedback with us. Thank you for choosing Beazer! - Joanna ...

Total Score 5

Beazer Homes - Throughly enjoyed my experience with Beazer from start to finish!

  • Heroline M.
  • Verified Homebuyer
  • August 11, 2022
  • Katy, TX

Throughly enjoyed my experience with Beazer from start to finish!

Beazer Homes responded:
This is what we like to hear, Heroline. Our teams are dedicated to providing a quality customer experience from start to finish. We're thrilled to see that your team out at Marisol was able to do this for you. On behalf of all of us at Beazer, welcome to the family! - Roland BeazerHomes

Total Score 5

Beazer Homes - The home buying experience was great.

  • Stephanie C.
  • Verified Homebuyer
  • August 10, 2022
  • Roswell, GA

The home buying experience was great. The process was smooth and they even went above and beyond during my chaotic moving day to assist me with vendor and utility questions.

Beazer Homes responded:
We are happy our team was able to support you, Stephanie. Any way we can help make the process as seamless as possible is our mission at Beazer. On behalf of Beazer, we wish you the best in your new adventure. - Jordyn BeazerHomes

Total Score 5

Beazer Homes - The builders and sales agent have been great since the first

  • Salman P.
  • Verified Homebuyer
  • August 10, 2022
  • Peachtree Corners, GA

The builders and sales agent have been great since the first day I’ve met them. Very happy with my home. Highly recommend Beazer.

Total Score 5

Beazer Homes - I want other home buyers to know that Beazer Homes was awesome

  • Ron B.
  • Verified Homebuyer
  • August 10, 2022
  • Baytown, TX

I want other home buyers to know that Beazer Homes was awesome throughout the entire process. The project manager was very thorough and precise. The experience was delightful and satisfying, heck if I had the money I would by a second home from Beazer. My wife and I are great full, thank you Beazer.

Total Score 5

Great communication and availability

  • Jacqueline J.
  • Verified Homebuyer
  • August 10, 2022
  • Pooler, GA

The communication from the team on the ground - construction team and sales team, including Jack, Kelly and Jon, was outstanding. Whatever questions or concerns I had about the process, each of them was extremely responsive and helped to settle questions in a timely manner and with respect and care. Excellent customer relations and customer service.

Total Score 5

Took WAAAAY too long

  • Kristine S.
  • Verified Homebuyer
  • August 09, 2022
  • Little River, SC

It was just shy of a year to get a modest home without upgrades. People have babies in less time. In addition there were other homes labeled as 'quick move-ins' that were started significantly after our home was started, but completed much quicker than ours. Needless to say, not happy! The build quality seems good so far, but time will tell. We did get a THIRD builder during the process and he has been very good and quite possibly the reason we are in our new home now.

Beazer Homes responded:
Thank you for sharing with us, Kristine. We're sorry to hear that your building experience did not meet your expectations. While our building teams try to stick to the estimated closing date as best as possible, we understand that there may be times when supply chain delays or other outside circumstances can sometimes come into play. We're happy to see that your builder has been able to make this a better experience for you since closing. From everyone at Sunset Landing, welcome to the neighborhood! - Roland ...

Total Score 3

Amazing experience purchasing home with Beazer!

  • Anonymous
  • Verified Homebuyer
  • August 09, 2022
  • Morrisville, NC

I recently purchased a townhome from Beazer. I had a wonderful experience working with Beazer from start to finish. The team has maintained great communication during the entire process. My construction manager (Alec) was great to work with. He paid attention to all the major and minor items that came up in the inspection and made sure to address all of them. Beazer has been very supportive with questions or repair works post closing as well.

Beazer Homes responded:
You have made our day! We are so pleased to hear you had an enjoyable experience with Alex and his team over at Thornebury. They will be over the moon to read your message, so we appreciate you taking the time to share this feedback. We know that communication is key especially when building your forever home. It's even more wonderful that each concern you had was taken care of. On behalf of Beazer, we hope your home brings you great happiness and so many meaningful memories. - Jordyn ...

Total Score 5

Mission Support Group Chief Enlisted Manager

  • Michael M.
  • Verified Homebuyer
  • August 09, 2022
  • Indian Springs, NV

The start of this journey was exciting. However, the communication with the sales representative was less than desirable. I was out of state and getting detailed updates just never really happened. I was told my home would be ready by April 10, 2022. I even asked back in December 2021 if that was a good date with the supply chain issues. I was assured April was good. Long story short, I was living with my wife and 2 college age kids as a transient till we finally moved in on 24 June 2022. The home was rushed to get me in it. The craftsmanship was horrible. Doorknobs on backwards and ...

Beazer Homes responded:
Michael, thank you so much for sharing your experience with us. As we all know, supply chain issue have had an impact on builders across the country. While we are sorry to see that this caused an inconvenience for you, we appreciated your patience and understanding throughout the process. We do not show that you have submitted any requests to our warranty team for review since closing. We encourage you to reach out to our New Home Contact Center for any questions or concerns you might have regarding your new home. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Thank you again for sharing your experience with us, we will use your feedback to help build a better Beazer. - Roland ...

Total Score 2

Beazer Homes - Great experience!

  • Anonymous
  • Verified Homebuyer
  • August 09, 2022
  • Hanover, MD

Great experience! Awesome team members available to help and guide thru all the process.

Total Score 5

Beazer Homes - Entire process was fairly smooth.

  • Fauzia B.
  • Verified Homebuyer
  • August 09, 2022
  • Hanover, MD

Entire process was fairly smooth. The Beazer team kept me informed every step of the way. For townhouses, these homes are spacious and welcoming. The homes are built to meet a very high standard and quality. The builder has a great team that are responsive and quick to address any concerns in a timely manner. I highly recommend the Ridge. Beautiful, spacious townhomes, well worth the money!

Beazer Homes responded:
Fauzia, we're over the moon after reading about your experience with us! Our Beazer team prides itself on keeping you in the loop while your home is built and delivering a home that you will be proud to call yours for years to come. High-quality materials, innovative building practices, and sustainability features ensure every Beazer home is built to impress, and we're thrilled to hear we could exceed your expectations at The Ridge. Welcome to the neighborhood. - Joanna ...

Total Score 5

Beazer Homes - Committed to the contract.

  • Vishal G.
  • Verified Homebuyer
  • August 09, 2022
  • McKinney, TX

Committed to the contract. Trustworthy builders and supported by great sales rep and CM.

Beazer Homes responded:
Greetings, Vishal. Our teams work hard to ensure your needs and expectations are met and supported as they are top priority. We're thrilled to hear that your sales and customer care representative were able to make this a great experience for you. We will be sure to share this with everyone at Erwin Farms. Congratulations on your new home! - Jordyn ...

Total Score 5

Brad and Kercheva were great!

  • Tiuana S.
  • Verified Homebuyer
  • August 09, 2022
  • Katy, TX

Kercheva in sales and my construction manager Brad made my home buying experience great. They were responsive to all my questions and concerns and left me comfortable knowing they were on top of everything.

Total Score 5

not enough updates

  • Anonymous
  • Verified Homebuyer
  • August 09, 2022
  • La Porte, TX

For the most part things went fairly smooth. There were some pretty big mess ups in the beginning but they were corrected quickly. Waited a long time (2 months) for windows but that wasn't the builders fault. The trim paint is pretty sloppy but other than that i did get a beautiful home.

Beazer Homes responded:
We're glad to hear that you find your home beautiful and that our team was there to help with any bumps in the road on your home-building journey. At Beazer, our experienced team is passionate about creating a home you are proud of and providing excellent service, so your feedback is greatly appreciated. For any concerns or questions after settling in, we're here to help. Please reach out to our New Home Contact Center at (888) 623-2937, nhcc@beazer.com, or www.beazer.com/warranty at any time. - Joanna ...

Total Score 4

Home Survey

  • Carl E.
  • Verified Homebuyer
  • August 09, 2022
  • Myrtle Beach, SC

I want to thank Penny and Josh for all their great help during the construction and move to our new home. Everything was on schedule and completed in a timely manner. All our questions were answered as requested during this process. My wife and I want to thank everyone involved.

Beazer Homes responded:
Congratulations on your new home, Carl! We're thrilled that Penny and Josh were able to make this such a memorable experience for you. We'll be sure to pass along your kind words. On behalf of everyone at Beazer, thank you for allowing us to help you build your future. - Roland BeazerHomes

Total Score 5

My Original Wants

  • Sharonda P.
  • Verified Homebuyer
  • August 07, 2022
  • Crandall, TX

When I originally started this journey, I truly wanted Beazer, but they had no lots available. I settled with another who did my dirty and allowed a much higher bidder and a loophole remove me from that situation. Months later I reached out to Beazer and two weeks after that Mr. Frank contacted me with blessed news. From the sales agent to the design center Anna to the builder Nate my experience has been a positive joy. Totally different from the other builder! Even after I have closed, Frank and Nate have been there. I am so grateful for Beazer. Words cannot express my heart when I wake up ...

Beazer Homes responded:
Sharonda, we're so happy to hear that you enjoyed working with us. We are committed building quality houses that will make you proud to call home and providing the best customer care that we can. That's part of what sets Beazer apart from the rest. We'll be sure to pass along your kind words to your team. From everyone out at Wildcat Ranch, welcome to the family! - Roland ...

Total Score 5