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Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 7309 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.6 out of 5 stars overall

7309 Reviews

Customer Reviews

Beazer Homes - The team made everything easy and they were not pushy.

  • Constance H.
  • Verified HomeBuyer
  • May 03, 2022
  • Lebanon, TN

The team made everything easy and they were not pushy. When I moved in, a few issues were handled with little disruption. I have never had a new build and I love it.

Total Score 5

Great buying experience all around!

  • Michelle G.
  • Verified HomeBuyer
  • May 03, 2022
  • Winchester, CA

It was a great experience to see our home being built from ground up. Our new home consultant Samantha was great and kept us up to date. We love our home.

Beazer Homes responded:
We love to hear that you enjoyed watching your home come to life, Michelle. At Beazer, we know that we are not only building a house but where you will live, grow and thrive. It is an honor to be on that journey with you, and we appreciate you taking the time to shout out your New Home Counselor, Samantha. Welcome to Sutton Ranch! - Joanna ...

Total Score 5

Open floor plan

  • Betty G.
  • Verified HomeBuyer
  • May 03, 2022
  • Farmers Branch, TX

Dewonda was great when we came to check out the condo and she was with her last client so we said will wait it was pass 6pm and she said nope let’s go. We ended up buying two one for me and my son bought. The walkthrough was great with Robin and I can’t remember her partner but it was so smooth and everything was handle for our last walkthrough. Great folks even after moving in.

Total Score 5

Great customer service prior to close. Poor follow through on workmanship

  • Jonathan G.
  • Verified HomeBuyer
  • May 03, 2022
  • Millville, DE

We were very happy with the customer service on the sale and development of the house. However, the follow through with “warranty” issues as promised by our builder has been poor. From a broken pipe two weeks after closing that stopped any water to house, and a lack of follow through on issues identified at final walkthrough. The national warranty office is professional and helpful, but lack of follow through on site has been extremely disappointing. The house design is beautiful.

Beazer Homes responded:
Jonathan, thank you for taking the time to provide this feedback. Your experience is important to us and by sharing the details it will help our current and future homeowners. We are thrilled to see that your sales and construction teams were able to make the new home process an easy one. We apologize if your experience with your warranty team has been less than satisfactory. We have reached out to your local leadership team and asked that they follow up with you today to provide an update on your open warranty items. We appreciate you allowing us to work with you. - Roland ...

Total Score 2

Beazer Homes - Building is less than basic.

  • David O.
  • Verified HomeBuyer
  • May 03, 2022
  • Naples, FL

Building is less than basic.

Beazer Homes responded:
Thank you for this review, David. We'll be sure to pass this along to help better our current and future homeowners. Congratulations on your new home! - Roland BeazerHomes

Total Score 2

Beazer Homes - The buying process was very smooth.

  • Kofi A.
  • Verified HomeBuyer
  • May 02, 2022
  • Tomball, TX

The buying process was very smooth. Shelley ensured that we had all of our questions answered and kept us updated weekly on the progress of our home. Matthew has been great post move in. He is quick to answer our questions and has ensured that all home maintenance has been completed in a timely manner.

Total Score 5

Excellent Experience

  • Israel V.
  • Verified HomeBuyer
  • May 02, 2022
  • Minneola, FL

From the start of the home buying process and construction of our brand new home, Abe and Jeff were very easy to work with and are top notch professionals. They made sure my wife and I were informed and happy every step of the way. Any concerns that we had, Jeff made sure to address the concern immediately, no questions asked. Great experience overall.

Beazer Homes responded:
Thank you for sharing your experience with us, Israel. Beazer is committed to providing outstanding customer service at every step of the home-building journey. It makes us proud to hear how Jeff and Abe made that happen for you at Park View at the Hills. We wish you and your wife many years of happiness in your new home! - Joanna ...

Total Score 5

Simple

  • Edgar H.
  • Verified HomeBuyer
  • May 02, 2022
  • Roseville, CA

This was the third home that I have purchased and it was the easiest processes that I have been a part of. Shannon and Joanne were amazing from the beginning to the end of the processes. If I had a question, I could either email or text them and they would reply within a couple hours if not within a couple minutes. They were also extremely friendly and made me feel extremely welcome to the neighborhood. Same goes for Brandon and Jeremiah, they took the time to explain everything about the home and answer any questions I had about the house itself. I’m really happy that I choose to go with ...

Beazer Homes responded:
We're glad you found a home with us, Edgar. At Beazer, our Sales, Construction, and Customer Care teams are excited to share this new home experience with you and to be your builder of choice. We'll be sure to forward your kind words of appreciation to the team at Verrado at Solaire. Welcome to the Beazer Family! - Joanna ...

Total Score 5

Beazer Homes - A++++ great attitudes and no surprises.

  • Theodore A.
  • Verified HomeBuyer
  • April 30, 2022
  • Tomball, TX

A++++ great attitudes and no surprises.

Beazer Homes responded:
While surprises may be fun when it comes to parties, we keep them out of the home-building journey by making sure Beazer homeowners are in the loop at every step as their home comes to life. We are thrilled to hear that you are happy with your home-building experience, Theodore. Thank you for choosing Beazer, and welcome to Amira. - Joanna ...

Total Score 5

Bad Experience - There are much better Builders out there!

  • Anonymous
  • Verified HomeBuyer
  • April 30, 2022
  • Hermitage, TN

Overall, a bad experience. Would ask our sales contact questions on status of home build and they would either ignore our questions or push us off to another contact who would not respond in a timely manner. If there were updates on the home, it was about a week late, as we would drive by the home ourselves and see the updates first hand. It was frustrating as a home buyer to have inconsistent communication with no accountability. Our move in date was also moved multiple times due to supply chain and labor issues. This led to the builder not completing the finishes in a professional manner. ...

Beazer Homes responded:
We apologize for the frustrations and delays you experienced while building your home. Beazer is committed to having open lines of communication and improving our home-building processes with the feedback you have provided to us. We would never want a homeowner to feel this way and would like the opportunity to address the items needing attention in your home. Please contact the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com so that our team can look into the service requests you've described. Thank you for making us aware of your experience, and we hope to hear from you soon. - Joanna ...

Total Score 2

Best house I've bought yet

  • Logan M.
  • Verified HomeBuyer
  • April 29, 2022
  • Cypress, TX

The construction manager was very professional and provided updates throughout the process, made it easy for us to know where we were at in the process. Any questions or concerns we had were promptly addressed.

Beazer Homes responded:
We're glad that you were kept up to date as your home was built, Logan. Our goal at Beazer is to provide extraordinary value and quality for our homeowners, in both construction and customer service. Now that you have begun to settle into your new home, we have a dedicated Customer Care team here to assist you. Feel free to contact the New Home Contact Center via phone at (888) 623-2937 or email at nhcc@beazer.com at any time. Thank you for choosing Beazer, and welcome to your new neighborhood at Bridgeland. - Joanna ...

Total Score 5

Customer service is top notch!!!

  • Oluwasemilore O.
  • Verified HomeBuyer
  • April 28, 2022
  • Forney, TX

Theresa helped me and my family, and she’s simply the best, nothing beat her honesty and sincerity!!! She carried us along the whole Journey from the day we signed till closing nobody really does that

Beazer Homes responded:
Few milestones in life are as memorable as buying a new home, Oluwasemilore, so we are proud to hear that your New Home Counselor, Theresa, was by your side throughout the journey. Thank you for taking the time to share your experience at Devonshire with us. Remember, should you have any questions or concerns now that you have moved in, we have an experienced team to continue the support. They can be reached at the New Home Contact Center by calling (888) 623-2937 or emailing nhcc@beazer.com. From all of us at Beazer, congratulations on your new home! - Joanna ...

Total Score 5

Bad sales experience… great builder experience.

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2022
  • Visalia, CA

Sales team had no communication till the very end. And even that was had to get from them. Annabelle and Jessica both lied to us about paperwork that they failed to turn in. Got keys 4 days later than when we were supposed to. On the other hand the builders and the builders customer service were amazing! Richard really took care of us and continues to do so. He’s a man of his word and we really appreciate him! Any little issue he made sure to see it through to get fixed in a timely manner!

Beazer Homes responded:
Thank you for your feedback. While we apologize that your sales experience was less than exceptional, we are thrilled to see that your building team was able to provide you with quality customer service. We value your feedback and will use it to better train our teams going forward. Our New Home Contact Center is always here to help anytime you need. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. - Roland ...

Total Score 3

addressed questions

  • Emiliio p.
  • Verified HomeBuyer
  • April 27, 2022
  • Visalia, CA

outstanding took time to answer questions

Beazer Homes responded:
Thank you for recognizing our team at Sequoia Trails, Emilio. Delivering great service to our homeowners is part of what do, and that includes helping to answer any questions while providing timely updates along the way. Building a new home is exciting, and we want to make sure we make it a stress-free and enjoyable journey. - Daniela ...

Total Score 5

Poor completion sign-off

  • Paul M.
  • Verified HomeBuyer
  • April 27, 2022
  • Farmers Branch, TX

The buying process of working with Beazer was fine. No problems. The condition of the unit is another story. Had/have three doors with issues. One won't open without using brute strength, one won't close, and one can't be locked. Dishwasher supply line was not turned on. These are the functional issues. There are a number of cosmetic issues.

Beazer Homes responded:
Thank you for providing this feedback, Paul. We are glad to hear that your Beazer team was able to make your buying process an easy one. Our goal is to make sure that your home is as perfect for you as we can make it. We do not show that these items have been reported but would love to help you get them resolved. You can open a warranty request with our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Congratulations on your new home! - Roland ...

Total Score 3

Helpful! <3

  • Valerie G.
  • Verified HomeBuyer
  • April 26, 2022
  • Katy, TX

Was super easy thanks to the helpful team! Amore was super amazing, she made the whole process easy and understandable! Brad was also really helpful, he always made sure we were getting a good home! Overall we’re really happy with our home!!

Beazer Homes responded:
Thanks for the incredible review, Valerie. Our team out at Marisol will be thrilled to know that they were able to provide you with exceptional service. We will be sure to pass along your kind words. On behalf of everyone here at Beazer, welcome to the neighborhood! - Roland BeazerHomes

Total Score 5

Beazer Homes - Brady was very helpful and quick to respond to any open questions/issues!

  • Rhonda F.
  • Verified HomeBuyer
  • April 26, 2022
  • La Porte, TX

Brady was very helpful and quick to respond to any open questions/issues!

Beazer Homes responded:
Thank you for choosing Beazer, and welcome to Morgan's Landing, Rhonda! We are committed to delivering a great experience and are pleased to know that you had a great new home buying experience with us. Brady and his team will be excited to hear your praises. - Daniela BeazerHomes

Total Score 5

Quality of relationship during the building process.

  • Thomas M.
  • Verified HomeBuyer
  • April 26, 2022
  • Venus, TX

From the sales rep to the builder responsible for overseeing the construction of my home is without a doubt the best experience. They were always available for my questions and listened to my concerns. Things were addressed and corrected immediately. I now have a beautiful home and know that it is of high quality and ready to keep my family safe and secure for years to come. Thank you, Kenneth, Kevin, and the Beazer Family.

Beazer Homes responded:
Thank you for choosing Beazer to create the home that your family will make so many happy memories in, Thomas. As you settle into your new space, be assured that your Beazer home was built with quality, craftsmanship, and innovation in mind. Kenneth and Kevin will be overjoyed to hear how appreciated their service was throughout this journey at Prairie Ridge. Congratulations and welcome to the Beazer family! - Joanna ...

Total Score 5

Not enough communication after purchasing..

  • Ignacio R.
  • Verified HomeBuyer
  • April 26, 2022
  • Visalia, CA

Few items need to be addressed.. sent email out but no reply I’ll keep waiting I guess

Beazer Homes responded:
Thank you for reaching out, Ignacio. Please know that we have a dedicated customer care team here to assist you with the concerns you are experiencing in your new home. Unfortunately, we have not received your email mentioned and were unable to reach you. At your convenience, we are available anytime at nhcc@beazer.com or (888) 623-2937. We look forward to speaking with you soon. - Daniela ...

Total Score 1

Everything

  • Manuel c.
  • Verified HomeBuyer
  • April 26, 2022
  • Katy, TX

Excellent home, great service

Beazer Homes responded:
We put customers first in everything we do. At Beazer, we're dedicated to providing both quality workmanship and customer care to ensure our homeowners have the best possible new home experience. Thank you for taking the time to share this review with us, Manuel. On behalf of everyone at Marisol, welcome home! - Roland ...

Total Score 5

Consistent support

  • Colleen C.
  • Verified HomeBuyer
  • April 26, 2022
  • Roseville, CA

From the moment we stepped into the Beazer Sales office and models, we were approached by a team of caring Beazer representatives. Shannon and Joann were helpful in pointing out the differences between Beazer Homes and other builders in the area, the integrity of the pre framed stud walls and fantastic insulation to the team assigned to help us once we moved into our home but have been available for support throughout the buying process. Some of the people that assisted us were Troy in design and options to customize our home, Tim the construction supervisor, Jeremiah handling any touch ...

Total Score 5

Beazer Homes - I had a good experience with Frank and Josh.

  • Ololade A.
  • Verified HomeBuyer
  • April 26, 2022
  • Crandall, TX

I had a good experience with Frank and Josh. They were/are very responsive to any issues I had/have. I am happy with my new home

Beazer Homes responded:
Ololade, you're making our day! We're thrilled to see that Frank and Josh have continued to provide you with great service. At Beazer, we pride ourselves on working with integrity and that means doing everything we can to ensure our homeowners have a quality experience. Wishing you a lifetime of happy memories in your new home. - Roland ...

Total Score 4

Excellent

  • Abdul A.
  • Verified HomeBuyer
  • April 26, 2022
  • Roseville, CA

Shannon was excellent throughout the process. Very impressed 5 STAR

Beazer Homes responded:
Thank you for choosing Beazer and taking the time to share your experience, Abdul. We are glad to hear of the five-star service Shannon is providing our homeowners at Verrado at Solaire. Congratulations on your new Beazer home, and welcome to the neighborhood. - Daniela BeazerHomes

Total Score 5

Everyone very helpfully

  • Brenda L.
  • Verified HomeBuyer
  • April 26, 2022
  • Rowlett, TX

With the exception of COVID shortages, which caused a delay in many aspects….everyone at Beazer was very helpful, attentive and quick to respond to issues or concerns.

Total Score 4

Customer Service and Build Quality

  • Brian L.
  • Verified HomeBuyer
  • April 26, 2022
  • Tomball, TX

All on-site Beazer reps (from sales to construction) were beyond professional and responsive in ensuring that all stages of the buying process (to include the end product) met our expectations.

Total Score 5