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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7460 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Beazer Homes - The entire team at Beazer was outstanding.
- Anonymous
- Verified Homebuyer
- June 03, 2022
- San Tan Valley, AZ
The entire team at Beazer was outstanding. Nancy and Ruben were always available to answer any questions I had. Throughout the process, I received frequent updates and pictures of my new home. I was very impressed with the quality of construction for both the cosmetic items that you see and more importantly, the structural things you don't see once the house is built. I couldn't have asked for a better experience.
Beazer Homes responded:
Thank you for sharing your experience with us! We know how excited our homeowners are for their homes to be ready, so we love to hear that you were kept updated with photos at each milestone. Beazer is proud to build homes with quality, craftsmanship, and innovation in mind, and it means a lot to us that you are happy with your home. From all of us at Beazer, we wish you many years of comfort and happiness at Morning Sun Farms. - Joanna ...
Total Score 5
Lack of quality control
- Anonymous
- Verified Homebuyer
- June 02, 2022
- Dumfries, VA
After moving in there has been issue after issue. Details. I recommend bringing your own “blue tape” at the walk through and “take your time” to catch ALL issues. Leave no corner. I’m still finding things that if not repaired will lead to huge expenses. I was told they would come back they didn’t. My cabinets don’t close all the way, stairs are not even, paint caked up in areas… my neighbors have shared similar issues. Where is the quality control? Stop throwing these homes together and start checking these things.
Beazer Homes responded:
Thank you for this review. While we hope that every home is perfect upon move-in, we know that, from time to time, there may be some items that require a little bit of extra care. We see that you have reported these concerns via our warranty department and your local customer care team is actively working with you to come to a resolution. We value all forms of feedback from our homeowners and will be sure to utilize your insights to help build a better Beazer. Congratulations on your new home! - Roland ...
Total Score 3
Customer Service Sold Me
- Danielle S.
- Verified Homebuyer
- June 02, 2022
- Forney, TX
I looked at a few other builders and the care Joel took to walk me through model homes and listen to my needs to supply ideas on how different floor plans could work was great right from the start. Once my home was being built he and John really knocked it out of the park in terms of providing updates and options. Even during a tough time in building with delays and selections not being available they were upfront and tried to give advice and listen to any questions or concerns I had. When my oven/stove was going to delay closing they were able to work with the main company to find another ...
Beazer Homes responded:
We're honored that our customer service earned your recommendation, Danielle. Beazer is proud to offer Choice Plans so that you can personalize your primary living areas at no additional cost and that your new home counselor, Joel, helped you make the best choice for your home. We'll be sure to let your builder, John, and the team at Devonshire know how appreciated they are. Thank you for choosing us to be by your side on the exciting journey to homeownership. Congratulations! - Joanna ...
Total Score 5
Everyone williness to help during a difficult transition
- Ellis I.
- Verified Homebuyer
- June 01, 2022
- Goodyear, AZ
I don't want to be forced to reply.
Total Score 5
Terrible experience with Beazer leadership team
- Jason H.
- Verified Homebuyer
- May 31, 2022
- Sacramento, CA
Terrible experience with Beazer leadership team
Beazer Homes responded:
Thank you for taking the time to share this feedback, Jason. We are sorry to hear that your experience with the local leadership team has not met your expectations. Our goal is to ensure that every homeowner is satisfied, not only with our excellent customer care but also with the quality of their new Beazer home. We do not show that you have opened any cases with our New Home Contact Center, but we encourage you to reach out with any specific concerns you might have so that we can attempt to turn your experience around. - Roland ...
Total Score 1
Exceptional service
- Murun G.
- Verified Homebuyer
- May 31, 2022
- Sacramento, CA
During the follow up meeting Chad was able to fix a lot of issues we had and provided an exceptional service. I got all of my questions answered and builders did an amazing job building my house with care. Thank you team!
Total Score 5
Beazer Homes - Overall quality of the home is good.
- sandeep g.
- Verified Homebuyer
- May 31, 2022
- Morrisville, NC
Overall quality of the home is good. Engineer on duty is very responsive in answering any questions we had during the construction process.
Total Score 5
Beazer Homes - This is our second home with beazer, so we are very familiar
- James R.
- Verified Homebuyer
- May 30, 2022
- Summerville, SC
This is our second home with beazer, so we are very familiar with the home buying experience. Once you find the home of your dreams, beazer in this case Stephanie helped us with finding lenders and guided us through the process. We asked and was given the answers we needed. She was very knowledgeable and helpful. All went well.
Total Score 4
Friendly (great communication) , thorough, on time, and helpful
- Jennifer M.
- Verified Homebuyer
- May 28, 2022
- Lebanon, TN
The building staff at Beazer were so easy to communicate with. We had no problems with them. Both sales Mark and Builder Mark were wonderful. Both answered any questions we had and were more than willing to answer any questions. Everything was on time too. They worked so hard to stay on target. They also communicated with us each week, letting us know the progress of the build. It was a very smooth experience. We all appreciated all of the hard work they put in. Thanks Beazer.
Beazer Homes responded:
Working with grit and integrity are among our core values, Jennifer. We take pride in knowing that our representatives are doing a great job of sticking to the schedule and providing you with updates every step of the way. We will be sure to pass along your incredibly kind words to your Beazer team. Remember, our New Home Contact Center is here to support you throughout your new home journey. They can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Wishing you a lifetime of happy memories in your new home. - Roland ...
Total Score 5
Matt (the sales man) is very professional
- Juliana F.
- Verified Homebuyer
- May 27, 2022
- Jessup, MD
All others are very professional too but I deal mostly with Matt. When Matt is very honest, he remembers his discussion with you at anytime. He is an asset to Beazer home. He is always very attentive and very assessable. Answers his calls and return calls even during his off time.
Beazer Homes responded:
Juliana, thank you for this incredible review! We're sure Matt will be thrilled to read your kind words. We pride ourselves on providing outstanding customer care throughout the entire new home journey for our homeowners. We are so glad to see your Beazer team was able to do this for you. On behalf of everyone out at Magnolia Creek, welcome to the neighborhood. - Roland ...
Total Score 5
Excellent communication and build quality
- Jennifer B.
- Verified Homebuyer
- May 26, 2022
- Queen Creek, AZ
Thanks to Bob, Ruben and Melissa for a great home buying experience. The quality is better than I expected and the team at Beazer is very helpful after you buy the house. They help with all questions and needs after you buy the home.
Beazer Homes responded:
Jennifer, thank you for taking the time to share this amazing review for the team at Harvest Vidalia. Beazer strives to provide exceptional customer service to ensure an outstanding experience for every homeowner from the time you first walk into our model homes until you're years into enjoying your home. Our team will be thrilled when they hear that they exceeded your expectations throughout this exciting journey of new homeownership and that you are happy with your home. Welcome to the Beazer family! - Joanna ...
Total Score 5
A great team …
- Michael G.
- Verified Homebuyer
- May 25, 2022
- Noblesville, IN
The entire BEAZER team were great to work with. Being an out of state buyer, the weekly updates and dialog kept me up to date on progress and kindly addressed my questions and were understanding in being my eyes and ears though the building process. True professionals in the home building industry.
Beazer Homes responded:
Michael, thank you so much for sharing this great experience with us. We're thrilled to know the weekly updates helped make this an easier process for you. Our goal is to provide remarkable customer care throughout every step of your new home journey and beyond. We are so happy to see that your team was able to do this for you. On behalf of everyone out out at Millers Walk, welcome to the community! - Roland ...
Total Score 5
Mr. Wayne!
- Salela J.
- Verified Homebuyer
- May 25, 2022
- Owings Mills, MD
Mr. Wayne is awesome! He had the things that I request to be fixed before I closed done before closing. He also continues to be more than helpful after closing. He has gone above and beyond as a contractor!!! Thank you Mr. Wayne!!
Total Score 5
Beazer made the home buying process simple and helped every step of the way, from buying the home before construction started and they continue to be accessible months after move in for all questions.
- Alexandra H.
- Verified Homebuyer
- May 25, 2022
- Owings Mills, MD
Jeff in the sales office did a great job explaining all the options available through Beazer and at the community, and walked me through each step of the process. The builder Wayne was always available to walk me through my new home during the entire construction process, and was genuinely proud of the product his team was building. Wayne, Jeff, and Dennis continue to be available when I have questions about my home after move in. The warranty center has addressed all of my minor concerns/questions in a timely manner. I would highly recommend Beazer and their communities.
Beazer Homes responded:
Alexandra, you are making our day! Everyone at Beazer Homes is dedicated to making sure you have a great experience at every step of the way, and we are thrilled that was the case for you at Ballard Green. Our Sales, Construction, and Customer Care community team is happy to have you as part of the Beazer family. We are grateful to know we earned your recommendation and wish you many years of happiness in your new home. - Joanna ...
Total Score 5
Beazer Homes - Great experience from my first meeting with Turquoise to my last
- Anonymous
- Verified Homebuyer
- May 24, 2022
- Manvel, TX
Great experience from my first meeting with Turquoise to my last walk through with Jake! They delivered on what was promised and made my first home buying adventure fun. I love my home!
Beazer Homes responded:
We're so happy that you chose Beazer to build your first home! Our goal is to create an engaging and satisfying customer experience so that you can make the right decision and enjoy every step of your home-building journey, especially all the memories you will make in this new chapter. Turquoise and Jake will be thrilled to know that you had a great experience and that you love your new home at Bluewater Lakes. Welcome to the Beazer family. - Joanna ...
Total Score 5
Beazer Homes - I like the fact that Beazer has homes that you don't have to
- Javier G.
- Verified Homebuyer
- May 24, 2022
- N Las Vegas, NV
I like the fact that Beazer has homes that you don't have to bid for, they give the exact price of the home and they have 3 different lenders to choose from. However, sometimes their customer service do not resolve issues right away, I have an issue with my A/C unit outside of my house that needs to be taken care of and have been waiting longer than three weeks for service.
Beazer Homes responded:
Thank you for this review, Javier. We're so glad to hear that our Mortgage Choice program provided a seamless experience for you. However, we are sorry to hear that your experience with your A/C system has been less than desirable. We see that you are actively working with your warranty representative to resolve this concern. We appreciate you allowing us to try and remedy this situation for you. Should you have any questions, our New Home Contact Center is happy to assist in any way they can. They can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Wishing you all the best in your new Beazer home. - Roland ...
Total Score 4
Friendly staff knowledgeable
- Margil G.
- Verified Homebuyer
- May 24, 2022
- Litchfield Park, AZ
Staff is very knowledgeable about what each of the style homes had to offer.
Total Score 5
the quality of the home
- Kenneth W.
- Verified Homebuyer
- May 24, 2022
- Manvel, TX
my experience was better that i expected.
Total Score 5
Poor planning and finishing
- Justin S.
- Verified Homebuyer
- May 24, 2022
- Carrollton, TX
Our home was not even close to what was originally scheduled which created quite the financial burden on us as we had to move twice, pay for storage and overpay on short-term leases. Now that we are in the home we have an array of issues from flooring, sub-flooring, poorly installed cabinets, damaged tiles, roof leaks, damaged countertops, drywall cracks/water damage, incorrectly installed doors…the list goes on…we are essentially living through a renovation vs the turn-key home we were expecting. A recurring issue we’ve had to keep addressing is our driveway being blocked countless times ...
Beazer Homes responded:
Justin, Beazer's mission is to create a homebuilding experience that is enjoyable, and we would like to apologize for the frustrations you have experienced. Your feedback has been forwarded to the appropriate teams to improve our processes and address your concerns. We appreciate you taking the time to highlight how your warranty representative, Jackson, has helped with improving your experience, which we intend to continue working towards, because every Beazer homeowner deserves to be proud of their home. Should you have any questions or additional concerns, please contact our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Joanna ...
Total Score 1
Stood out??
- Jose C.
- Verified Homebuyer
- May 24, 2022
- Lincoln, CA
Not sure. There was plenty of disconnects. Right now we're going on our third night without AC
Total Score 4
Communication
- Jerry A.
- Verified Homebuyer
- May 24, 2022
- Goodyear, AZ
The over all Beazer home crew in goodyear arizona did a great job communicating the step-by-step process of having the house built. My hats off to Jaci who had no problem going out of her way to answer all ? We had.
Total Score 5
Our sales associate Brian
- Robert S.
- Verified Homebuyer
- May 24, 2022
- Winchester, CA
Brian was very helpful, informative and communicated our concerns and questions very professionally and friendly. Any questions he couldn't answer he was quick to find the answers for us. He was with us from beginning to end ( 1 yr) from the time we pre-qualified, picked our lot, construction to handing us our keys. He was awesome.
Beazer Homes responded:
We are beaming over this review, Robert. Thank you so much for sharing. It means the world to us to know that Brian was able to provide you with a quality new home experience. Part of our core values is working with integrity and that means keeping our homeowners informed from beginning to end. We're very excited for you to start making memories in your new Beazer home. Congratulations! - Roland ...
Total Score 5
Commitment to address any outstanding warranty issues
- Joel C.
- Verified Homebuyer
- May 24, 2022
- Venus, TX
As any new homeowner we were concerned with how Beazer would be after our home was delivered with several item incomplete, would then put us on the back burner, I can honestly say that Justin has not only come through with the promises that were made but gone out of his way to insure that our concerns were addressed and we would be taken care of. Kudos on there customer service after delivery
Beazer Homes responded:
Joel, at Beazer, we know that we are not only building a home, but the future place where you will make many memories. Our team deeply cares about delivering great quality and service, and we are thrilled to know that was reflected in your experience with your warranty representative, Justin, at Prairie Ridge. We are pleased to hear that your concerns have been addressed and if you need anything further, please reach out to the New Home Contact Center at (888) 623-2937. Congratulations on your beautiful new home! - Joanna ...
Total Score 4
First time home buyer
- Nathan R.
- Verified Homebuyer
- May 24, 2022
- Las Vegas, NV
Great overall experience. Don’t regret.
Total Score 5
Beazer above and beyond
- Kachelia S.
- Verified Homebuyer
- May 24, 2022
- Hanover, MD
When I first visited a Beazer model I fell in love with place design, layout and options. They are a step up in design and they try hard to ensure you’re informed during the home buying process, every step of the way. They also have quality checks in place to ensure the customer is satisfied with the progress. Overall it was a great experience. I would definitely recommend Beazer Homes to family and friends!
Total Score 5
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