Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7460 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Beazer Homes
has 4.6 out of 5 stars overall
7460 Reviews
Customer Reviews
Beazer Homes - Everyone at Beazer has been extremely helpful and they made the
- Patrick A.
- Verified Homebuyer
- May 04, 2022
- Indian Springs, NV
Everyone at Beazer has been extremely helpful and they made the home buying experience easy. Crystal and Greg have both been very communicative and gone above and beyond what we could have asked for.
Beazer Homes responded:
John, we're thrilled that our Solaris team could make the exciting milestone of homeownership an easy process. Our goal is to create an engaging and satisfying customer experience so that you can make the right decision and enjoy buying, building, personalizing, and living in your new home. Thank you for choosing us to be with you on that journey, and congratulations! - Joanna ...
Total Score 5
Stress Free First Time Home Buying Experience
- Michelle P.
- Verified Homebuyer
- May 04, 2022
- Katy, TX
Let me tell you our first time home buying experience was just amazing!! Robert, our builder, was just amazing the whole way through. He continually updated me weekly or every time something was done to our home. He was the greatest. If something was going to be delivered late due to COVID he let me know. If there was a time I couldn’t get to the house to take pictures for our family scrapbook then he would take them for me and made sure I had them. He became part of our family and now that our house is completed he continues to ask how is everything. We had some minor work that needed to be ...
Beazer Homes responded:
Thank you for sharing your amazing experience with us, Michelle. Beazer has built houses that families are proud to call home for nine generations, and we are honored that you chose us to build yours at Marisol. Our team prides itself on being with you on every step of this important journey, so Robert and Annette will be thrilled to hear your kind words of gratitude. We're so excited for you to start making memories in your new neighborhood. Welcome to the Beazer family! - Joanna ...
Total Score 5
The Customer service I received
- Leticia J.
- Verified Homebuyer
- May 04, 2022
- Moreno Valley, CA
Cathy kept me informed every step of the way from the beginning to the end! Jwan is also a great asset to the Beazer team! If had any questions they both were there for me!
Beazer Homes responded:
This is exactly what we love to hear, Leticia. We know just how exciting it can be to move into a new home, so we make sure our team keeps you up to date every step of the way. We're so glad that Cathy and Jwan could do this for you. We'll be sure to pass along your kind words. On behalf of everyone at Hyde Park, congratulations on your new home! - Roland ...
Total Score 5
Super informative the whole way through
- Collin G.
- Verified Homebuyer
- May 03, 2022
- Las Vegas, NV
The service is far and beyond what is expected. Both the sales team and the customer service team were exceptional. I had the opportunity of working with Jim and Javier and would highly recommend giving them a shot at putting you in your new home as well as taking care of you afterwards.
Beazer Homes responded:
Collin, we appreciate you taking the time to share how the team at Ravenna exceeded your expectations during your home-building experience. Jim and Javier will be proud to know that their service has earned your recommendation. Thank you for choosing Beazer Homes! - Joanna 
Total Score 5
Customer Service
- Ananth R.
- Verified Homebuyer
- May 03, 2022
- Roseville, CA
Excellent Team and very friendly
Total Score 5
Ben from Beazer was great.
- Suzanne V.
- Verified Homebuyer
- May 03, 2022
- Charleston, SC
It was at times a difficult process considering all of the issues throughout the pandemic. However, Ben did a great job keeping us informed and doing everything possible to ensure a smooth process!
Total Score 5
AC wasn’t working they didn’t clean out the garage my cabinets is not in right and Lot me of other thing not done right
- Maxine B.
- Verified Homebuyer
- May 03, 2022
- Crandall, TX
Not going to say anything at this time
Beazer Homes responded:
Thank you for providing this feedback, Maxine. We apologize if your home did not meet your expectations. We strive for excellence in everything we do. Thank you for taking the time to submit your concerns to our warranty department. We show that your A/C issue was quickly resolved and your cabinet concern is being addressed. We look forward to working with you on this matter and building a strong relationship going forward. - Roland ...
Total Score 1
Beazer Homes - The team made everything easy and they were not pushy.
- Constance H.
- Verified Homebuyer
- May 03, 2022
- Lebanon, TN
The team made everything easy and they were not pushy. When I moved in, a few issues were handled with little disruption. I have never had a new build and I love it.
Total Score 5
Great buying experience all around!
- Michelle G.
- Verified Homebuyer
- May 03, 2022
- Winchester, CA
It was a great experience to see our home being built from ground up. Our new home consultant Samantha was great and kept us up to date. We love our home.
Beazer Homes responded:
We love to hear that you enjoyed watching your home come to life, Michelle. At Beazer, we know that we are not only building a house but where you will live, grow and thrive. It is an honor to be on that journey with you, and we appreciate you taking the time to shout out your New Home Counselor, Samantha. Welcome to Sutton Ranch! - Joanna ...
Total Score 5
Open floor plan
- Betty G.
- Verified Homebuyer
- May 03, 2022
- Farmers Branch, TX
Dewonda was great when we came to check out the condo and she was with her last client so we said will wait it was pass 6pm and she said nope let’s go. We ended up buying two one for me and my son bought. The walkthrough was great with Robin and I can’t remember her partner but it was so smooth and everything was handle for our last walkthrough. Great folks even after moving in.
Total Score 5
Great customer service prior to close. Poor follow through on workmanship
- Jonathan G.
- Verified Homebuyer
- May 03, 2022
- Millville, DE
We were very happy with the customer service on the sale and development of the house. However, the follow through with “warranty” issues as promised by our builder has been poor. From a broken pipe two weeks after closing that stopped any water to house, and a lack of follow through on issues identified at final walkthrough. The national warranty office is professional and helpful, but lack of follow through on site has been extremely disappointing. The house design is beautiful.
Beazer Homes responded:
Jonathan, thank you for taking the time to provide this feedback. Your experience is important to us and by sharing the details it will help our current and future homeowners. We are thrilled to see that your sales and construction teams were able to make the new home process an easy one. We apologize if your experience with your warranty team has been less than satisfactory. We have reached out to your local leadership team and asked that they follow up with you today to provide an update on your open warranty items. We appreciate you allowing us to work with you. - Roland ...
Total Score 2
Beazer Homes - Building is less than basic.
- David O.
- Verified Homebuyer
- May 03, 2022
- Naples, FL
Building is less than basic.
Beazer Homes responded:
Thank you for this review, David. We'll be sure to pass this along to help better our current and future homeowners. Congratulations on your new home! - Roland
Total Score 2
Beazer Homes - The buying process was very smooth.
- Kofi A.
- Verified Homebuyer
- May 02, 2022
- Tomball, TX
The buying process was very smooth. Shelley ensured that we had all of our questions answered and kept us updated weekly on the progress of our home. Matthew has been great post move in. He is quick to answer our questions and has ensured that all home maintenance has been completed in a timely manner.
Total Score 5
Excellent Experience
- Israel V.
- Verified Homebuyer
- May 02, 2022
- Minneola, FL
From the start of the home buying process and construction of our brand new home, Abe and Jeff were very easy to work with and are top notch professionals. They made sure my wife and I were informed and happy every step of the way. Any concerns that we had, Jeff made sure to address the concern immediately, no questions asked. Great experience overall.
Beazer Homes responded:
Thank you for sharing your experience with us, Israel. Beazer is committed to providing outstanding customer service at every step of the home-building journey. It makes us proud to hear how Jeff and Abe made that happen for you at Park View at the Hills. We wish you and your wife many years of happiness in your new home! - Joanna ...
Total Score 5
Simple
- Edgar H.
- Verified Homebuyer
- May 02, 2022
- Roseville, CA
This was the third home that I have purchased and it was the easiest processes that I have been a part of. Shannon and Joanne were amazing from the beginning to the end of the processes. If I had a question, I could either email or text them and they would reply within a couple hours if not within a couple minutes. They were also extremely friendly and made me feel extremely welcome to the neighborhood. Same goes for Brandon and Jeremiah, they took the time to explain everything about the home and answer any questions I had about the house itself. I’m really happy that I choose to go with ...
Beazer Homes responded:
We're glad you found a home with us, Edgar. At Beazer, our Sales, Construction, and Customer Care teams are excited to share this new home experience with you and to be your builder of choice. We'll be sure to forward your kind words of appreciation to the team at Verrado at Solaire. Welcome to the Beazer Family! - Joanna ...
Total Score 5
Beazer Homes - A++++ great attitudes and no surprises.
- Theodore A.
- Verified Homebuyer
- April 30, 2022
- Tomball, TX
A++++ great attitudes and no surprises.
Beazer Homes responded:
While surprises may be fun when it comes to parties, we keep them out of the home-building journey by making sure Beazer homeowners are in the loop at every step as their home comes to life. We are thrilled to hear that you are happy with your home-building experience, Theodore. Thank you for choosing Beazer, and welcome to Amira. - Joanna ...
Total Score 5
Bad Experience - There are much better Builders out there!
- Anonymous
- Verified Homebuyer
- April 30, 2022
- Hermitage, TN
Overall, a bad experience. Would ask our sales contact questions on status of home build and they would either ignore our questions or push us off to another contact who would not respond in a timely manner. If there were updates on the home, it was about a week late, as we would drive by the home ourselves and see the updates first hand. It was frustrating as a home buyer to have inconsistent communication with no accountability. Our move in date was also moved multiple times due to supply chain and labor issues. This led to the builder not completing the finishes in a professional manner. ...
Beazer Homes responded:
We apologize for the frustrations and delays you experienced while building your home. Beazer is committed to having open lines of communication and improving our home-building processes with the feedback you have provided to us. We would never want a homeowner to feel this way and would like the opportunity to address the items needing attention in your home. Please contact the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com so that our team can look into the service requests you've described. Thank you for making us aware of your experience, and we hope to hear from you soon. - Joanna ...
Total Score 2
Best house I've bought yet
- Logan M.
- Verified Homebuyer
- April 29, 2022
- Cypress, TX
The construction manager was very professional and provided updates throughout the process, made it easy for us to know where we were at in the process. Any questions or concerns we had were promptly addressed.
Beazer Homes responded:
We're glad that you were kept up to date as your home was built, Logan. Our goal at Beazer is to provide extraordinary value and quality for our homeowners, in both construction and customer service. Now that you have begun to settle into your new home, we have a dedicated Customer Care team here to assist you. Feel free to contact the New Home Contact Center via phone at (888) 623-2937 or email at nhcc@beazer.com at any time. Thank you for choosing Beazer, and welcome to your new neighborhood at Bridgeland. - Joanna ...
Total Score 5
Customer service is top notch!!!
- Oluwasemilore O.
- Verified Homebuyer
- April 28, 2022
- Forney, TX
Theresa helped me and my family, and she’s simply the best, nothing beat her honesty and sincerity!!! She carried us along the whole Journey from the day we signed till closing nobody really does that
Beazer Homes responded:
Few milestones in life are as memorable as buying a new home, Oluwasemilore, so we are proud to hear that your New Home Counselor, Theresa, was by your side throughout the journey. Thank you for taking the time to share your experience at Devonshire with us. Remember, should you have any questions or concerns now that you have moved in, we have an experienced team to continue the support. They can be reached at the New Home Contact Center by calling (888) 623-2937 or emailing nhcc@beazer.com. From all of us at Beazer, congratulations on your new home! - Joanna ...
Total Score 5
Bad sales experience… great builder experience.
- Anonymous
- Verified Homebuyer
- April 27, 2022
- Visalia, CA
Sales team had no communication till the very end. And even that was had to get from them. Annabelle and Jessica both lied to us about paperwork that they failed to turn in. Got keys 4 days later than when we were supposed to. On the other hand the builders and the builders customer service were amazing! Richard really took care of us and continues to do so. He’s a man of his word and we really appreciate him! Any little issue he made sure to see it through to get fixed in a timely manner!
Beazer Homes responded:
Thank you for your feedback. While we apologize that your sales experience was less than exceptional, we are thrilled to see that your building team was able to provide you with quality customer service. We value your feedback and will use it to better train our teams going forward. Our New Home Contact Center is always here to help anytime you need. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. - Roland ...
Total Score 3
addressed questions
- Emiliio p.
- Verified Homebuyer
- April 27, 2022
- Visalia, CA
outstanding took time to answer questions
Beazer Homes responded:
Thank you for recognizing our team at Sequoia Trails, Emilio. Delivering great service to our homeowners is part of what do, and that includes helping to answer any questions while providing timely updates along the way. Building a new home is exciting, and we want to make sure we make it a stress-free and enjoyable journey. - Daniela ...
Total Score 5
Poor completion sign-off
- Paul M.
- Verified Homebuyer
- April 27, 2022
- Farmers Branch, TX
The buying process of working with Beazer was fine. No problems. The condition of the unit is another story. Had/have three doors with issues. One won't open without using brute strength, one won't close, and one can't be locked. Dishwasher supply line was not turned on. These are the functional issues. There are a number of cosmetic issues.
Beazer Homes responded:
Thank you for providing this feedback, Paul. We are glad to hear that your Beazer team was able to make your buying process an easy one. Our goal is to make sure that your home is as perfect for you as we can make it. We do not show that these items have been reported but would love to help you get them resolved. You can open a warranty request with our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Congratulations on your new home! - Roland ...
Total Score 3
Helpful! <3
- Valerie G.
- Verified Homebuyer
- April 26, 2022
- Katy, TX
Was super easy thanks to the helpful team! Amore was super amazing, she made the whole process easy and understandable! Brad was also really helpful, he always made sure we were getting a good home! Overall we’re really happy with our home!!
Beazer Homes responded:
Thanks for the incredible review, Valerie. Our team out at Marisol will be thrilled to know that they were able to provide you with exceptional service. We will be sure to pass along your kind words. On behalf of everyone here at Beazer, welcome to the neighborhood! - Roland
Total Score 5
Beazer Homes - Brady was very helpful and quick to respond to any open questions/issues!
- Rhonda F.
- Verified Homebuyer
- April 26, 2022
- La Porte, TX
Brady was very helpful and quick to respond to any open questions/issues!
Beazer Homes responded:
Thank you for choosing Beazer, and welcome to Morgan's Landing, Rhonda! We are committed to delivering a great experience and are pleased to know that you had a great new home buying experience with us. Brady and his team will be excited to hear your praises. - Daniela
Total Score 5
Quality of relationship during the building process.
- Thomas M.
- Verified Homebuyer
- April 26, 2022
- Venus, TX
From the sales rep to the builder responsible for overseeing the construction of my home is without a doubt the best experience. They were always available for my questions and listened to my concerns. Things were addressed and corrected immediately. I now have a beautiful home and know that it is of high quality and ready to keep my family safe and secure for years to come. Thank you, Kenneth, Kevin, and the Beazer Family.
Beazer Homes responded:
Thank you for choosing Beazer to create the home that your family will make so many happy memories in, Thomas. As you settle into your new space, be assured that your Beazer home was built with quality, craftsmanship, and innovation in mind. Kenneth and Kevin will be overjoyed to hear how appreciated their service was throughout this journey at Prairie Ridge. Congratulations and welcome to the Beazer family! - Joanna ...
Total Score 5
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