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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7460 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Not enough communication after purchasing..
- Ignacio R.
- Verified Homebuyer
- April 26, 2022
- Visalia, CA
Few items need to be addressed.. sent email out but no reply I’ll keep waiting I guess
Beazer Homes responded:
Thank you for reaching out, Ignacio. Please know that we have a dedicated customer care team here to assist you with the concerns you are experiencing in your new home. Unfortunately, we have not received your email mentioned and were unable to reach you. At your convenience, we are available anytime at nhcc@beazer.com or (888) 623-2937. We look forward to speaking with you soon. - Daniela ...
Total Score 1
Everything
- Manuel c.
- Verified Homebuyer
- April 26, 2022
- Katy, TX
Excellent home, great service
Beazer Homes responded:
We put customers first in everything we do. At Beazer, we're dedicated to providing both quality workmanship and customer care to ensure our homeowners have the best possible new home experience. Thank you for taking the time to share this review with us, Manuel. On behalf of everyone at Marisol, welcome home! - Roland ...
Total Score 5
Consistent support
- Colleen C.
- Verified Homebuyer
- April 26, 2022
- Roseville, CA
From the moment we stepped into the Beazer Sales office and models, we were approached by a team of caring Beazer representatives. Shannon and Joann were helpful in pointing out the differences between Beazer Homes and other builders in the area, the integrity of the pre framed stud walls and fantastic insulation to the team assigned to help us once we moved into our home but have been available for support throughout the buying process. Some of the people that assisted us were Troy in design and options to customize our home, Tim the construction supervisor, Jeremiah handling any touch ...
Total Score 5
Beazer Homes - I had a good experience with Frank and Josh.
- Ololade A.
- Verified Homebuyer
- April 26, 2022
- Crandall, TX
I had a good experience with Frank and Josh. They were/are very responsive to any issues I had/have. I am happy with my new home
Beazer Homes responded:
Ololade, you're making our day! We're thrilled to see that Frank and Josh have continued to provide you with great service. At Beazer, we pride ourselves on working with integrity and that means doing everything we can to ensure our homeowners have a quality experience. Wishing you a lifetime of happy memories in your new home. - Roland ...
Total Score 4
Excellent
- Abdul A.
- Verified Homebuyer
- April 26, 2022
- Roseville, CA
Shannon was excellent throughout the process. Very impressed 5 STAR
Beazer Homes responded:
Thank you for choosing Beazer and taking the time to share your experience, Abdul. We are glad to hear of the five-star service Shannon is providing our homeowners at Verrado at Solaire. Congratulations on your new Beazer home, and welcome to the neighborhood. - Daniela
Total Score 5
Everyone very helpfully
- Brenda L.
- Verified Homebuyer
- April 26, 2022
- Rowlett, TX
With the exception of COVID shortages, which caused a delay in many aspects….everyone at Beazer was very helpful, attentive and quick to respond to issues or concerns.
Total Score 4
Customer Service and Build Quality
- Brian L.
- Verified Homebuyer
- April 26, 2022
- Tomball, TX
All on-site Beazer reps (from sales to construction) were beyond professional and responsive in ensuring that all stages of the buying process (to include the end product) met our expectations.
Total Score 5
On time delivery and as per specification!
- Logesh B.
- Verified Homebuyer
- April 26, 2022
- Morrisville, NC
Booked the house in Aug 2021 with pre-defined design options and the house was closed on schedule in March 2022. House has been built to agreed specifications and design options. Minor corrections notified during various inspection stages were resolved appropriately. Overall home buying experience with Beazer was peaceful and satisfactory.
Beazer Homes responded:
Logesh, we are thrilled that you found a Beazer home design that was perfect for you. At Beazer, we are committed to innovation and quality that delivers more comfort in every home. From all of us, congratulations and welcome to Thornebury! - Daniela
Total Score 5
Poor finishing and lack of follow through on repairs
- George W.
- Verified Homebuyer
- April 26, 2022
- Indio, CA
Sales team was great but once the money changed hands there has been very poor to response for making requested repairs!!
Beazer Homes responded:
Thank you for this review, George. We're glad to see that your sales team was able to provide you with a great experience. However, we do apologize that you felt follow-up from your warranty team was lacking. We'll be sure to utilize your sentiments to help us build a better team here at Beazer. We see that you've been working with your warranty representative for your open ticket as recently as last week. Should you have any new concerns, please reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. We are happy to help in any way we can. - Roland ...
Total Score 3
Our Builder Donnie
- Henderson S.
- Verified Homebuyer
- April 26, 2022
- Baytown, TX
We were initially a bit hesitant, nervous, & skeptical about our home buying process. We didn’t know what to expect & didn’t know if we would feel rushed or uninformed. Thankfully, we received more than what we expected! From the very beginning Donnie has been exceptional! He kept us very informed with every single detail throughout the process. He’s extremely professional, punctual, & empathetic! Not just up until we closed, but he’s remained the exact same even afterwards. We are just so incredibly grateful & so excited that we chose this community!!!!
Beazer Homes responded:
Buying a new home is one of the most important milestones in life, Henderson, and we’re honored that you chose the experienced team at Beazer to be by your side. Thank you for taking the time to highlight your builder, Donnie, and how he made your homebuilding experience a journey to be excited about. Welcome to your new neighborhood at Southwinds! - Joanna ...
Total Score 5
Great building experience
- Alyssa T.
- Verified Homebuyer
- April 25, 2022
- Murfreesboro, TN
This was the first time we had built a home so we were a little nervous about it. The entire process was pretty smooth and I feel like we got everything we wanted. We were very specific with our wants and we love our new home so much. Our builder Chris was great and always went above and beyond to make sure we were happy. Overall it was a great experience and I would definitely recommend Beazer.
Beazer Homes responded:
Alyssa, we love to hear how much you enjoyed personalizing and building your new home at Sheffield Park. The journey to home ownership is paved with a series of milestones, and we are proud to have been with you on every step of that journey. Chris will be thrilled to know how appreciated he is and that your first time building a home was a great experience with us. Thank you for choosing Beazer, and congratulations! - Joanna ...
Total Score 5
Extremely professional service
- Dalton K.
- Verified Homebuyer
- April 25, 2022
- La Porte, TX
Brady was extremely helpful throughout the entire process
Total Score 5
Could have been 5-stars
- Jennifer M.
- Verified Homebuyer
- April 25, 2022
- Murfreesboro, TN
While we love our new home, the entire experience was diminished by not being able to construct a fence. Before contracting, we asked about fencing our yard as this was one of our top priorities when choosing a lot and a builder. We were ensured this would not be a problem. Unfortunately, we were told by the city after closing on our house that we would lose over half of our yard if we were to fence it in. This ruined our entire experience as we invested a LOT of money for a home we now are unhappy with. While this has absolutely nothing to do with the quality of the home or the initial ...
Beazer Homes responded:
Jennifer, we are glad that you love your new home but sorry to hear that you were unable to design your yard as you had envisioned. Your feedback is important to us, and we appreciate you taking the time to share your experience. Please know we have shared your review with our leadership team. Thank you. - Daniela ...
Total Score 2
Beazer Homes - Antar,Laney and Bill were wonderful to work with.
- Veronica S.
- Verified Homebuyer
- April 25, 2022
- Cumming, GA
Antar,Laney and Bill were wonderful to work with. I like my new home.
Total Score 5
Awesome Experience!!
- Patrick N.
- Verified Homebuyer
- April 23, 2022
- Roseville, CA
We are first time Home buyers, Shannon and Joanne went above and beyond all the time!! They always updated us and very responsive through the whole process!! Treated us like family!! Thank you so much !!
Total Score 5
Brett was amazing!
- Sridhar K.
- Verified Homebuyer
- April 23, 2022
- Mt Juliet, TN
This was the easiest build ever Brett is awesome I knew I was in good hands.I urge everybody to build with Beazer. “Don’t fret your dealing with Brett !”
Beazer Homes responded:
Thank you for this amazing review, Sridhar, and for highlighting your builder, Brett! Our mission is to make the home-building journey an enjoyable experience, so we love to hear that that was the case for you with the team at Herrington by your side. We wish you many years of happiness in your new Beazer home. - Joanna ...
Total Score 5
Customer Service at its finest!!!!!
- Shicoya A.
- Verified Homebuyer
- April 21, 2022
- Las Vegas, NV
I am a first time homeowner and the process has been super smooth, thanks to Javier and Russell. Javier stood out a lot! Why? First of all, Javier is best customer service representative you will ever find on the market. Super helpful! He goes above and beyond to assist you with your needs! Even if it’s something not associated with his specialty, he will find a solution to get the job done for you. Definitely will but again from Beazer homes. Thank you for an amazing experience.
Beazer Homes responded:
We are flattered and can't thank you enough, Shicoya! We will make sure Javier and Russell know how much you appreciated their support during your new home journey. Congratulations on your first home, and welcome to Revenna at Skye Canyon. - Daniela
Total Score 5
Best experience
- Sarath K.
- Verified Homebuyer
- April 21, 2022
- Venus, TX
Great home buying experience with Beazer homes. They had a good team and were very prompt in keeping us updated with the delays.
Total Score 5
Customer service
- Anilkumar G.
- Verified Homebuyer
- April 21, 2022
- Surprise, AZ
Customer service is good, followups for warranty is good
Total Score 4
Seamless Flow of Communication
- Tomeshia B.
- Verified Homebuyer
- April 21, 2022
- Stafford, VA
The entire process was easy. Communication flowed seamless and I was kept fully informed throughout each step. My house was beautifully constructed and met my ask. I was beyond pleased with the final product.
Total Score 5
The diligence and speedy response of the realtor and the builder was amazing
- Olabisi A.
- Verified Homebuyer
- April 20, 2022
- Dallas, TX
The realtor Harry, the builder Joe and the design center people were awesome. Beazer homes kept their promise. The contract price never changed, despite the fact that the prices of all building materials went up tenfold nationwide . I am living in my beautiful Beazer home and I am loving it. I wanted to buy a second Beazer home 2 weeks ago, but I didn’t qualify because Beazer does not sell to investors in that subdivision. I have recommended Beazer homes to my friends and family.
Beazer Homes responded:
Olabisi, you're making us blush! We're so glad to see that you had an amazing experience with your builder. Our team out at University Place will be happy to know they were able to provide you with some great service. We're sorry the second property didn't work out this time, but please keep us in mind in the future. Wishing you all the best in your new home. - Roland ...
Total Score 5
Beazer Homes - We had a great experience working with Beazer Homes!
- Vratik S.
- Verified Homebuyer
- April 20, 2022
- Mt Juliet, TN
We had a great experience working with Beazer Homes! While the specifics for the house were pre chosen, we were impressed with the communication throughout the process. All of our questions and concerns were addressed immediately and we were content with the entire process.
Beazer Homes responded:
Thank you so much for the great review, Vratik. We pride ourselves on providing outstanding customer care before, during and after your home has been built. Remember, our New Home Contact Center is always here to help. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. On behalf of everyone at Herrington, welcome to the neighborhood! - Roland ...
Total Score 5
build a sturdy home
- Wei W.
- Verified Homebuyer
- April 20, 2022
- Dallas, TX
The builder is responsive and helps fix issues quickly
Total Score 5
That's good
- Merquis B.
- Verified Homebuyer
- April 20, 2022
- Katy, TX
Well, I recommended you. But I think you can improve on the construction time.
Beazer Homes responded:
Merquis, we are delighted to have earned your recommendation and appreciate you taking the time to share this. We continuously work to ensure that we deliver a great new home experience to our homeowners, and your feedback will help us keep at this mission. Thank you! - Daniela
Total Score 5
Management
- Andrew F.
- Verified Homebuyer
- April 19, 2022
- La Porte, TX
The sales/management team was excellent. Very understanding and compassionate towards situations out of the normal circumstances. As a first time buyer, we had an excellent experience.
Beazer Homes responded:
Congratulations, Andrew. We are honored that you chose Beazer for your first home and wish you a lifetime of great memories here. From all of us - Welcome to the Beazer family at Morgan's Landing! - Daniela
Total Score 5
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