Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7460 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Beazer Homes
has 4.6 out of 5 stars overall
7460 Reviews
Customer Reviews
friendly staff. Good process of keeping us updated.
- Brenda C.
- Verified Homebuyer
- April 13, 2022
- Noblesville, IN
The purchase process was well done. We felt as if the people that we spoke with did a good job of communicating the steps to the process. Since we have moved it, however, we have discovered that our heat ducts were not hooked up properly in our guest room (after inspections by the builder, by the heating and air company and even an independent inspector). That is concerning. We have also had 4 tires ruined -and 2 of the 3 cars involved needed to get new sets of tires because of the damage. All of the damage was due to nails being left in the road during the neighborhood building process.
Total Score 4
Beazer does not deliver in time!
- Kendra D.
- Verified Homebuyer
- April 12, 2022
- Pooler, GA
Initially when I started the process everything was great. Kelly and Meaghan were really great and I received weekly updates from Dio. When DIO left so did customer disappeared. For five months I visited this house everyday Andy nothing was moving. I ended up with a punch list of 33 items of which Steve worked diligently to fix. Now that I have closed it seems like I will never get my refrigerator that’s has been back ordered since February 2021. I don’t have confidence that Beazer will deliver on the remaining items that are paid for to include the broken cabinet that was damage after it was ...
Beazer Homes responded:
Thank you for taking the time today to discuss your pending items with us, Kendra. We have made Beazer management aware of your experience, and our team is looking into your concerns. Should you have any questions, you can reach the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. It makes us happy to hear that you love your new home, and we appreciate your patience throughout this process. - Joanna ...
Total Score 2
Until now, not everything will be complete
- Nady S.
- Verified Homebuyer
- April 12, 2022
- Murfreesboro, TN
Until now, not everything will be complete
Beazer Homes responded:
Thank you for this review, Nady. We appreciate you taking the time to speak with us today. We are happy to know that you are working with your local Beazer team to get these items addressed. We look forward to having them resolved in the near future. - Roland 
Total Score 1
Great value and quality home
- Anthony W.
- Verified Homebuyer
- April 12, 2022
- Celina, TX
My experience in purchasing a new Beazer home was outstanding. Communication with Brian G. and Paul S. was awesome. They explained the process and always kept me updated with the progress of our new home. Also, our home was finished in the time frame originally given to us, no delays! Overall, we couldn't be happier. Thanks Beazer!
Total Score 5
Terrible Experience
- Anonymous
- Verified Homebuyer
- April 12, 2022
- Apollo Beach, FL
I had a terrible experience, things are still not repaired that were pointed out during the build in October and November of last year. I was never sent update or progress reports on what was happening or what to expected. When they've come to repair things they've created more damage, things actually look worse then they did before the repairs. I would never again choose to build thru Beazer home, I'm not even sure if I will ever have a new home build with the experience I had and am having with Beazer.
Beazer Homes responded:
We would never want a homeowner to feel this way. Our dedicated customer care team at Beazer would like the opportunity to address the concerns you have described. Please reach out to the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com so that we can assist with improving your experience. - Joanna ...
Total Score 1
Beazer Homes - Very personable, and helpful throughout the entire home building
- Antonio M.
- Verified Homebuyer
- April 12, 2022
- Woodstock, GA
Very personable, and helpful throughout the entire home building process. Provided weekly updates on the status of our home!
Beazer Homes responded:
Antonio, we are dedicated to ensuring that you enjoy your new home journey by providing you peace of mind; keeping you up to date every step of the way. Thank you for allowing us to be part of your new home experience, and welcome to Addison Point! - Daniela
Total Score 5
Trusted leader in new builds and Military friendly
- Jonas C.
- Verified Homebuyer
- April 12, 2022
- Stafford, VA
Excellent service, Valery, Wade, John and Andrew couldn’t do enough for us to welcome us to our new home. Craftsmanship is trusted and Wade is always a phone call away to answer your questions. We love our new home. And we are so thankful to John for making the deal happen with the VA loan along with Larry from McLean Mortgage and Amy too!! Thanks
Beazer Homes responded:
Jonas, we first want to say thank you for your service. It's such an honor and pleasure to have been a part of your new home journey. We will be sure to let our team know of your appreciation for their help along the way. From everyone at Beazer - Welcome home! - Daniela
Total Score 5
Beazer Homes - I really had a very good experience with the Beazer homes and
- Balaram K.
- Verified Homebuyer
- April 12, 2022
- Little Elm, TX
I really had a very good experience with the Beazer homes and the builder here named Christine.
Total Score 5
Customer Service Focused From Start to Finish
- Gary R.
- Verified Homebuyer
- April 12, 2022
- Hanover, MD
From our first contact at the model home to our last contact after the closing, we had nothing but hospitable and helpful service. The sales team, the project managers, and the closing team were great to deal with and accommodating through the entire process. Thank you to Beazer and the wonderful people that make it up.
Beazer Homes responded:
Gary, we appreciate the praises for our team at The Ridge. We pride ourselves on the care we provide our homeowners throughout their new home journey and can't express how much this means to us. Thank you for choosing Beazer and making The Ridge your new home! - Daniela
Total Score 5
Amidst the sellers market, beazer sticks to the contract always.
- Kirankumar K.
- Verified Homebuyer
- April 12, 2022
- Celina, TX
Good quality homes. Good plans. Great customer support.
Beazer Homes responded:
Kirankumar, at Beazer Homes, we are committed to quality and innovation that help deliver more comfort in a beautifully designed home, made to last for you and your family. Thank you for choosing Beazer! - Daniela
Total Score 5
Beazer Homes - David's team did a great job in communication and making sure
- Serina S.
- Verified Homebuyer
- April 12, 2022
- Cary, NC
David's team did a great job in communication and making sure all the details were looked after. We really appreciate it! It's a wonderful experience with Beazer building team. Thank you.
Beazer Homes responded:
Serina, thank you for making Roberts Crossing your new home! David and the team will be thrilled to hear your feedback regarding the experience they delivered in your new home journey. Please remember that our team is still here for you. If you have any questions as you settle in, you can reach us anytime at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 5
Beazer Homes - As a first time homeowner, Beazer was helpful in walking me through
- Amy P.
- Verified Homebuyer
- April 12, 2022
- Woodstock, GA
As a first time homeowner, Beazer was helpful in walking me through the entire process and what to expect. I would definitely recommend Beazer to anyone interested in purchasing a new construction home!
Beazer Homes responded:
Amy, we love to hear that building your first home was a great experience. It is an honor that you chose the Beazer team to be by your side on this important milestone, and your recommendation is greatly appreciated. Congratulations and welcome to Addison Point! - Joanna
Total Score 5
Beazer Homes - we did have a lot of delays but i do know that is part of the
- Jobin C.
- Verified Homebuyer
- April 11, 2022
- Rowlett, TX
we did have a lot of delays but i do know that is part of the COVID situation. Closed on Feb 14th and there were a lot of things that did require to be fixed but the team at Beazer especially Todd, Shaun, and Jackson were super quick to fix issues that did pop up.
Beazer Homes responded:
We're overwhelmed by this review, Jobin. While we hope that every house we build is perfect upon move-in, we know that some things may require a little extra care after closing. Thank you for giving us the chance to work with you on your concerns. From everyone here at Beazer, welcome home! - Roland ...
Total Score 4
Two months delay in closing.
- Peggy B.
- Verified Homebuyer
- April 07, 2022
- Farmers Branch, TX
Delayed 2 months in closing.
Beazer Homes responded:
Peggy, we are saddened to hear about your experience and apologize for the frustration caused. Beazer aims to provide a smooth home-building journey for each of our homeowners, and we have made leadership aware of your experience. It makes us glad to see that you have now settled into your home and that our warranty team is assisting with your concerns. Please know that our team is here and if you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Joanna ...
Total Score 2
Continued support during the home buying experience
- GERARD S.
- Verified Homebuyer
- April 07, 2022
- Winchester, CA
The sales staff and construction staff were very knowledgeable and supportive throughout the building process. They were always timely with answers to questions.
Beazer Homes responded:
It makes us proud that you felt supported, Gerard. At Beazer, our sales, construction, and customer care teams are excited to share this new home experience with you and to be your builder of choice. We wish you many years of comfort and happiness in your new home at Provence at Heritage Ranch. - Joanna ...
Total Score 5
Reliable builder
- Young K.
- Verified Homebuyer
- April 07, 2022
- Cary, NC
We bought our house during the time when the housing prices were going up and some builders were clearly trying to make profits out of it. Beazer Homes was not one of them. Very professional.
Beazer Homes responded:
Thank you for this fantastic review, Young. Our purpose is to create durable and growing value for customers by offering choices at affordable prices compared to other new homes. We are thrilled to know that your buying experience was a positive one. Welcome to the neighborhood! - Roland ...
Total Score 5
Beazer Homes - I was a great experience to purchase this home with Beazer.
- Yamkey A.
- Verified Homebuyer
- April 05, 2022
- Visalia, CA
I was a great experience to purchase this home with Beazer. They guide us deeply in the process with their detailed expertise and experiences.
Total Score 5
Great sales team and construction managers
- Dereck M.
- Verified Homebuyer
- April 05, 2022
- Little Elm, TX
Christian and Katie were great. Both worked great together and always kept us informed.
Beazer Homes responded:
Thank you for sharing your experience with us, Dereck. Teamwork helps us ensure that you have a great new home journey with timely updates along the way. But remember that our support doesn't end there. If you have any questions about your home or need our assistance, you can reach us any time at nhcc@beazer.com or (888) 623-2937.- Daniela ...
Total Score 5
Beazer Homes - The experience with the onsite New Home Counselor and the Builder
- Jennifer B.
- Verified Homebuyer
- April 05, 2022
- Lebanon, TN
The experience with the onsite New Home Counselor and the Builder Team
Total Score 5
Beazer Homes - Overall, we are happy with the home.
- Badal A.
- Verified Homebuyer
- April 05, 2022
- Mableton, GA
Overall, we are happy with the home. The process took much longer than expected,
Beazer Homes responded:
Badal, it's wonderful to hear that you're enjoying your new Beazer home. We appreciate your patience while we completed constructing your selected Choice Plans and options, but we apologize that it took us longer than initially expected. If there is ever anything we can help with, please remember we are only an email or call away and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you, and welcome to Vinings Summit! - Daniela ...
Total Score 4
Beazer Homes - Amazing home buying experience
- Benol B.
- Verified Homebuyer
- April 05, 2022
- Minneola, FL
Amazing home buying experience
Beazer Homes responded:
Amazing is what we aim for, Benol! We love that our team was able to deliver such a great new home experience for you. It is such a pleasure to welcome you to Park View at the Hills! - Daniela
Total Score 5
Building manager is responsive
- Yimei L.
- Verified Homebuyer
- April 05, 2022
- Morrisville, NC
Great customer service, timely updates
Total Score 5
Beazer Homes - Mark and Marc both did an awesome job helping us through the
- Justin C.
- Verified Homebuyer
- April 05, 2022
- Lebanon, TN
Mark and Marc both did an awesome job helping us through the whole process. They made a stressful situation less stressful.
Total Score 5
Beazer Homes - Entire team was awesome throughout the time
- Francis O.
- Verified Homebuyer
- April 05, 2022
- Stafford, VA
Entire team was awesome throughout the time
Total Score 5
Great Customer Service
- Tara R.
- Verified Homebuyer
- April 05, 2022
- Lebanon, TN
Our overall experience has been amazing with Beazer Homes. Rob and Marc helped guide us through the entire process with ease. Even after our move in they were available to answer all our questions. Everything has been perfect.
Beazer Homes responded:
Perfection is what we strive for, Tara. We are beyond happy to know that your new home experience has been a great one. We'll be sure to pass along your kind words to Rob and Marc. Remember, our New Home Contact Center is also available to assist whenever you need them. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you a lifetime of happy memories in your new home. - Roland ...
Total Score 5
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