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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7512 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Beazer Homes - From our realtor Jacob to the Building Manager, Josh they have
- Joe E.
- Verified Homebuyer
- October 12, 2021
- Hendersonville, TN
From our realtor Jacob to the Building Manager, Josh they have been very attentive and helpful. We love our floorplan! Our closing went very smoothly. Happy to be in the Gatherings.
Beazer Homes responded:
And we are happy to have you, Joe! Thank you for the shout outs to our team and for choosing Beazer Homes. - Daniela
Total Score 5
Beazer Homes - Worst experience of my life.
- Anonymous
- Verified Homebuyer
- October 12, 2021
- Arlington, VA
Worst experience of my life. Not much else to say
Beazer Homes responded:
We are always working to improve our practices, to leave our homeowners with a great lasting impression from their home-building experience. We are sorry to hear that things did not turn out this way for you and would like the opportunity to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you and assisting with your concerns. Thank you. - Daniela ...
Total Score 1
Exceptional service from the front office!
- Jennifer E.
- Verified Homebuyer
- October 12, 2021
- Pooler, GA
I am a first time home buyer and the service that Missy provided throughout the entire process was incredible! I appreciate it in particular, the level of communication from Beazer keeping me up-to-date on the construction of my new home. The staff with Beazer helped me to stay excited and engaged with the building process as I was going through the not so exciting lending process. I have absolutely no complaints about the structure or build of my home! Everything was made as promised and advertised. The quality and detail put into the home is amazing! Thank you for making my first home ...
Beazer Homes responded:
Jennifer, first, we want to say congratulations on your first home! Our goal is to make every home-building journey as memorable as you have described, and we appreciate you taking the time to share. We are thrilled that you entrusted us and chose Hunt Club to build your home. From all of us at Beazer, welcome home! - Daniela ...
Total Score 5
Beazer Homes - The process was very smooth.
- Allyson D.
- Verified Homebuyer
- October 12, 2021
- Forney, TX
The process was very smooth. I recommend Beazer to everybody now.
Total Score 5
Bad customer service
- Henry G.
- Verified Homebuyer
- October 12, 2021
- Manvel, TX
Raccoons in the attic, I has cost me me money out of pocket, to take care of
Beazer Homes responded:
While cute, a home is no place for raccoons, and we are so sorry to hear that you had to experience this. In reaching out to our team at Bluewater Lakes, we understand that they have assisted you with this unexpected and unfortunate situation. We hope that everything goes much smoother for you, as you continue to settle into your new home. If you have any questions or further concerns that come up, please reach out to us at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 1
Beazer Homes - Everytywent smooth except the lender part, the beazer preferred
- Madhuri K.
- Verified Homebuyer
- October 12, 2021
- Mt Juliet, TN
Everytywent smooth except the lender part, the beazer preferred lender rates were too high and they are mot willing to negotiate
Beazer Homes responded:
Madhuri, thank you for sharing your feedback on working with our Choice Lenders. We have passed your experience along, as it will help us as we continuously evaluate the options provided. Mortgage Choice allows you to compare offers with our Choice Lenders, who must maintain a customer satisfaction rating of 90% or higher to compete, and any outside lenders you choose to work with. Everyone's circumstances are unique, and our goal is to make sure you get the best deal available. We appreciate your participation and are glad to have you as a new member of our Herrington community. Thank you for choosing Beazer. - Daniela ...
Total Score 5
Greg has personal pride in his and his workers workmanship.
- Michael V.
- Verified Homebuyer
- October 12, 2021
- Minneola, FL
Beazer builds exceptional homes , we compared them to some of the other builders in the area and found them to be the best. The structure of the house is far superior then others that we saw.
Beazer Homes responded:
Michael, we love to hear this. At Beazer, we pride ourselves on delivering a quality home. But, we could not deliver this without the help of our amazing team members, like Greg. He will be thrilled to hear the great things you had to say about him, and we will make sure to pass this along to the whole team. Thank you for choosing Beazer. - Daniela ...
Total Score 5
Follow up and Commitment
- Hector M.
- Verified Homebuyer
- October 11, 2021
- Surprise, AZ
During the building process Benito ensured all of our questions and concerns were taken care of. Susan, Dee, and Benito worked collectively to make a smooth transition in to our family dream home. Phenomenal service and experience!!!!
Beazer Homes responded:
What an incredible review, Hector. Thank you so much for sharing with us. We take much pride in knowing that our team made your transition to your new home a positive one. We will be sure to let Susan, Dee and Benito know all of the great things you had to say. We hope you and your family are settling in nicely. Should you have any questions for us at all, please feel free to reach our New Home Contact Center at (888) 623-2937. We are happy to have you and welcome to Marley Park! - Roland ...
Total Score 5
Great Customer Service
- Raissa T.
- Verified Homebuyer
- October 11, 2021
- Little Elm, TX
I enjoyed my experience with Jill and Christian. They are pleasant to work with and kept me up to date with the progress. I lived 1hr away from my new home and could not drive often to check on it, so they made sure to send me pictures frequently, which I really appreciated.
Beazer Homes responded:
We are so glad to see Jill and Christian kept an open line of communication with you during the building process, Raissa. We pride ourselves on making sure we are working with integrity and that means keeping our homeowners informed every step of the way. Remember, our New Home Contact Center is more than happy to assist you with any questions you might have about your new home while you're getting settled. They can be reached at (888) 623-2937. On behalf of the Beazer family, welcome to Valencia! - Roland ...
Total Score 5
Beazer Homes - They are there for you with experienced agents and buying supervisors
- Danis M.
- Verified Homebuyer
- October 11, 2021
- Las Vegas, NV
They are there for you with experienced agents and buying supervisors
Beazer Homes responded:
Thank you for the great review, Danis. We pride ourselves on always being there for our homeowners, from the building process and well beyond your move-in. Keep in mind that our New Home Contact Center is always available to answer any questions you might have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Congratulations on your new home! - Roland ...
Total Score 5
Lisa Stiles and Eric were so friendly and genuine. it made me feel so wanted and comfortable.
- Erin H.
- Verified Homebuyer
- October 08, 2021
- Valley Center, CA
Beazer homes are elegant. You find great design details as you experience living in the home. I am so happy with my decision to purchase this home. It was not the model I wanted, but then I realized they all have their unique benefits. I am very satisfied and happy. The after sale support with Mike has been effortless. I appreciate the team very much. Thank you, Erin H.
Beazer Homes responded:
Thank you for this lovely review, Erin! It thrills us to know that our homeowners are satisfied with their new homes. We'll be sure to let Mike know just how easy of a time he has made this process for you. On behalf of everyone at Beazer, welcome! - Roland
Total Score 5
the quality of workmanship
- Jacqueline B.
- Verified Homebuyer
- October 08, 2021
- Pahrump, NV
every one was very helpful
Total Score 4
Quick response times from office staff
- Francesca T.
- Verified Homebuyer
- October 08, 2021
- Aldie, VA
While the staffing in the office was first rate, I am a bit taken back by some of the workmanship inside the home. Painting is off, staining is off, etc... Wasn't expecting that.
Beazer Homes responded:
Francesca, thank you for your feedback. We apologize that the finishes in your home did not initially meet your expectations. Know that our amazing team at Willowsford is here for you, and we are happy to see that they are working with our trade partners to have these items touched up. If you have any questions or have any additional items you've noted, please reach out to our New Home Contact Center at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 4
What a GREAT House!
- Michael G.
- Verified Homebuyer
- October 06, 2021
- La Quinta, CA
We came in to the Sales office to tour the models and quickly fell in love with the home. The floor plan we chose is very spacious and open and for a smaller home has a lot of storage. The ability to customize the floor plan to our specific needs made it even more appealing. Kent in the sales office was super helpful and friendly and we picked out our lot and home that day and opened escrow right away. Kent was in constant communication with us from the beginning making sure we picked any modifications, upgrades etc. Since we are not local to the area where the home was being built Kent ...
Beazer Homes responded:
We must be over the moon because all we can see are stars - the stars you gave us in this review, Christine and Michael! Kent and the team at Floresta will be seeing them too once we share your experience with them. We love to hear that you liked our Choice Plans and Mortgage Choice - options that Beazer provides to make your home AND your loan a perfect fit. We are only a phone call away if you need any support down the line or once you are ready to build Beazer Home #2. Thank you again for the amazing feedback, and welcome to the neighborhood! - Joanna ...
Total Score 5
Beazer Homes - Greg was great during our process and even after we moved in.
- Toni C.
- Verified Homebuyer
- October 06, 2021
- Minneola, FL
Greg was great during our process and even after we moved in.
Total Score 5
The structure of the homes
- Tamika C.
- Verified Homebuyer
- October 06, 2021
- Owings Mills, MD
I appreciate all the assistance I get from Wayne he is awesome
Total Score 5
The best part was the front office Sarah that's what sold the home for us she outstanding she was %100
- Robert M.
- Verified Homebuyer
- October 05, 2021
- Las Vegas, NV
The front office was outstanding great customer service with with lots of care Sarah was very helpful and very informative and caring Sarah is what made this purchase happen she's great 100% As we get into your customer service person Bill it went down hill from there I don't know how he's your customer service rep he don't care about the needs of the home owners he's all about number's and closing homes even if there not completed properly it was very difficult trying to talk to him in reference to getting something done correctly we still have have outstanding issues with negative results ...
Beazer Homes responded:
Robert, we strive to provide great customer service to our homeowners and are sorry to hear that you do not feel that the service you experienced with Sarah has carried through with our warranty team. We would like the opportunity to look into the issues and delays you have mentioned. A member of our team will be in contact with you shortly to help. Thank you. - Daniela ...
Total Score 3
Beazer Homes - The oversized space for your Money, the ability to pick out your
- JD N.
- Verified Homebuyer
- October 05, 2021
- Pahrump, NV
The oversized space for your Money, the ability to pick out your floors, countertops, cabinets, etc. the yard space, alone with the distance between each home.
Beazer Homes responded:
Welcome to Burson Ranch, JD! With Beazer's Choice Plans and industry-leading partners, you get the best options to make your new home perfect for you. Thank you for choosing Beazer and letting us be a part of your new home journey. - Daniela
Total Score 5
Beazer Homes - Buying process was ok,OK, home had some issues but beazer took
- Kieron W.
- Verified Homebuyer
- October 05, 2021
- Millville, DE
Buying process was ok,OK, home had some issues but beazer took care of issues. Overall we are pleased with our new home.
Total Score 4
Staff
- Lyle B.
- Verified Homebuyer
- October 05, 2021
- Las Vegas, NV
The staff at Beazer Homes, Rancho Crossing DeAnn, Sarah, Michele and Bill are FANTASTIC, helpfull and EXTREMELY profesional. Always ready to cheerfully answer all questions promptly, thoroughly and completely. A teams that should be commended for their dedication in assisting potential home owners in every phase of the Beazer building proceso...KUDOS for a job well done
Beazer Homes responded:
Wow, Lyle, this is amazing! We are thrilled to share your KUDOS with the team at Rancho Crossing. At Beazer, we pride ourselves on providing outstanding customer service every step of the way, so your commendation means a lot to us. Thank you for sharing your experience, and welcome home! - Joanna ...
Total Score 5
Beazer Homes - It was a good experience
- Sindhu M.
- Verified Homebuyer
- October 05, 2021
- Apex, NC
It was a good experience
Beazer Homes responded:
Sindhu, we are so pleased to hear about your experience with our team. Thank you for choosing Beazer Homes. It's a pleasure to have you as part of our South Walk family! - Daniela
Total Score 4
Lack of coordination with the builder & subcontractors.
- Glenn K.
- Verified Homebuyer
- October 05, 2021
- Millville, DE
Beware of time from start to finish and changes in construction for similar homes from the subs and quality of construction for the price of the home! Also the amount of time to rectify problems after closing.
Beazer Homes responded:
Glenn, thank you for letting us know about your experience. We are sorry to hear that things did not run as smoothly as intended. We would also like to apologize for the delays our team encountered while addressing your concerns. If you have any questions or additional warranty items to discuss with us, we are happy to help and can be reached directly at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Beazer Homes - Great experience!
- Christine C.
- Verified Homebuyer
- October 05, 2021
- Venus, TX
Great experience!!! Very happy with my new home!!!
Beazer Homes responded:
Christine, it's wonderful to hear that you are enjoying your new home at Prairie Ridge. Thank you for choosing Beazer, and welcome to the neighborhood! - Daniela
Total Score 5
The way Michelle Davis took me to the interior show room to pick out my designs in my new Beazer home
- Sharon R.
- Verified Homebuyer
- October 05, 2021
- Katy, TX
Michelle Davis Guided me every step of the way threw out my new home being built she took videos of my new Beazer Home and showed me, I liked that so very much… she also took me to Best Buy to help me purchase my washer and dryer that was so nice of Michelle also I love my new Beazer Home
Beazer Homes responded:
Welcome to Elyson, Sharon! We are so happy that you love your new home and enjoyed working with Michelle to make it all happen. Michelle is a wonderful part of our team and we know she will appreciate the compliments and feedback you have shared. - Daniela
Total Score 5
Great floor layout.
- George Z.
- Verified Homebuyer
- October 05, 2021
- Millville, DE
Beazer listens to you and takes the time to explain the entire process.
Beazer Homes responded:
Building a new home is exciting, and our team is here to help you every step of the way - ensuring your questions are answered. George, we want to thank you for choosing Beazer Homes and allowing us to be part of your new home journey. Welcome to Dove Landing! - Daniela
Total Score 5
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