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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7512 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Communication
- Jeffrey E.
- Verified Homebuyer
- September 21, 2021
- Katy, TX
The communication from the builder to the construction supervisor was great.
Total Score 5
Beazer Homes - We had one in a million experience building with beazer.
- Anonymous
- Verified Homebuyer
- September 21, 2021
- Mt Juliet, TN
We had one in a million experience building with beazer. Beazer took extra step In making sure the quality of the house is great and we cannot be more happier with our new home. Thanks for making us trust you guys .
Total Score 5
Communication
- Keondra S.
- Verified Homebuyer
- September 21, 2021
- Murfreesboro, TN
I am thankful for a smooth home buying process.
Total Score 5
Beazer Homes - From our experience the builder has took a lot short cuts in
- Mark H.
- Verified Homebuyer
- September 21, 2021
- Riverview, FL
From our experience the builder has took a lot short cuts in the building of property, trying to keep up with the demands of getting houses done on time. I have had quite a few work orders since we moved in, to get stuff fixed that wasn't done correctly.
Beazer Homes responded:
Mark, we are sorry to hear that this has been your experience while moving into your new home. To help address any questions or concerns for our homeowners, we have a dedicated customer care team that is always ready to assist. We hope that with the help of our team, we can turn your experience around and regain your confidence. If you ever need to reach us, please email or call us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Beazer Homes - We love the choice options!
- Nicole G.
- Verified Homebuyer
- September 21, 2021
- Katy, TX
We love the choice options!!!
Beazer Homes responded:
We love to hear this, Nicole! Beazer's Choice Options allows our homeowners to create a home that best fits their family and style, making a house a home. Thank you for choosing Beazer and welcome to Lantana. - Daniela
Total Score 4
Beazer Homes - Home are well designed and construction quality is good.
- NAVEEN K.
- Verified Homebuyer
- September 21, 2021
- Sacramento, CA
Home are well designed and construction quality is good.
Total Score 5
Communication from Jeff was great.
- Georgette K.
- Verified Homebuyer
- September 21, 2021
- Minneola, FL
Many normal or standard options were either not available or cost upgrades.. These include toilet paper holders, towel bar or ring, shower tension rod, soap holders in shower, shower head that everyone can reach(not just 6ft tall people), gutters for first level where roof designs dumps water in flower beds, even door knobs. Design center does not show enough examples either in person or in a picture. Especially for back splashes, tiles, counters and flooring.
Beazer Homes responded:
Geogette, we are happy to hear that you enjoyed working with Jeff. At Beazer, we are always looking to improve what we offer our homeowners and love to know where our homeowners noticed any opportunities. We appreciate your feedback about the design and selections for your home and have passed it along to our team. Thank you for choosing Beazer and welcome to Park View at the Hills. - Daniela ...
Total Score 5
Beazer Homes - We love our house and it was.
- Aurora M.
- Verified Homebuyer
- September 21, 2021
- Murfreesboro, TN
We love our house and it was. Built very well
Total Score 5
Love the Community - Many Issues with the Home
- Rebeccah G.
- Verified Homebuyer
- September 21, 2021
- Woodstock, GA
Overall happy with my purchase - but several outstanding problems .I was very frustrated by the poor communication about delays during the building process. My closing date was changed twice - once with less than 48 hours notice. The finishes in the home are poor - lots of grout on counters, sloppy painting, exposed nails on the balcony, etc. I felt pushed to sign off during the final walk through under the threat that my closing would be delayed again if I kept pushing for the home to be properly completed. My smoke alarm system has malfunctioned 4 times in 6 weeks. Thankfully, the ...
Beazer Homes responded:
Rebeccah, we appreciate your feedback and would like to apologize for the concerns that have come up with your home and the delays you experienced. We strive to deliver excellence both in quality and service. And while we understand that we have fallen short of this for you, we look forward to turning your experience around. Please know that we are always here to help with any questions or concerns you may have. - Daniela ...
Total Score 3
Beazer Homes - The construction manager Mr .
- Alfredo L.
- Verified Homebuyer
- September 20, 2021
- Minneola, FL
The construction manager Mr . Jeremy is very professional, friendly and he ready to got he extra mile for he customer. He provide a excellent support to us. We are very happy with the kind of customer service that he provide to us.. We love our new home very good construction. For us Beazer is the best.
Total Score 5
Beazer Homes - Jeramy was awesome and helped me out with every problem before,
- Anthony K.
- Verified Homebuyer
- September 20, 2021
- Minneola, FL
Jeramy was awesome and helped me out with every problem before, during and even after my house was built
Total Score 5
Beazer is a quality builder, conscientious, and very energy efficient. If there are issues, they will go to painstaking lengths to correct.
- Jill L.
- Verified Homebuyer
- September 20, 2021
- Tomball, TX
I want to thank Troy and Shelley for all their hard work in making the process of building a new home a better experience. Troy always reassured me that he would correct any issues or concerns I had, and he did just that. Shelley always kept me informed and explained the process as well, which made things run smoothly. If I had it to do over again, I would definitely build with Beazer. I highly recommend Beazer Homes.
Beazer Homes responded:
Jill, your recommendation is everything! And we appreciate the gratitude you have expressed to our team. Our homeowners are our top priority. Delivering great service and a high-quality home that is Energy Star Certified is just part of the way we say - we care. Thank you for choosing Beazer Homes! - Daniela ...
Total Score 5
Excellent experience
- Tiffany M.
- Verified Homebuyer
- September 16, 2021
- Murfreesboro, TN
I’ve had an excellent experience with Beazer homes. My builder that was assigned to me Chris was a very big part of that as well. Great guy who will always make sure your happy with any problem or concern you may have.
Beazer Homes responded:
Tiffany, this has made our day! Thank you for such a fantastic review of your experience with Chris at Sheffield Park. We are grateful that you chose Beazer to build your new home and and look forward to seeing you around the community. - Daniela
Total Score 5
Location
- Reginald C.
- Verified Homebuyer
- September 15, 2021
- Pooler, GA
Friendly, professional, and knowledgeable staff.
Beazer Homes responded:
Reginald, we are glad to know you had a great experience with our team. At Beazer, we understand that building a new home requires special care, and our experienced team is prepared to help you from the very start until well after move-in day. Our team is still here for you and only a call or message away when you need us. - Daniela ...
Total Score 5
Beazer Homes - Amazing and easy experience.
- Kali D.
- Verified Homebuyer
- September 15, 2021
- Palmdale, CA
Amazing and easy experience. First time home owner.
Beazer Homes responded:
Congratulations on your first home, Kali! We are honored that you chose Beazer for this milestone and so happy to hear that you had an amazing experience with our team. Please know that the support doesn't stop at move-in. If you ever have any questions about your home, we are here to help. It is such a pleasure to welcome you to The Cottages. - Daniela ...
Total Score 5
Communication
- Eric B.
- Verified Homebuyer
- September 15, 2021
- Little Elm, TX
Jill was so knowledgeable and helped us through any and every situation we encountered through out the process. There was never time where we could not go to Jill for concerns or just questions. She was always polite and made you feel like you were a person and not just the next person in line buying a home. Chris was an exceptional project manager. Some things were missed prior to him being selected to finish the home weeks before it was due to be completed. He came in nonetheless, getting things done and in a timely fashion. Chris was also very transparent regarding any things that ...
Beazer Homes responded:
Eric, building a new home is an exciting journey, and you can rest assured knowing that our teams are here to help work through any challenges that may come up along the way. We want to thank you for recognizing Jill and Chris and will be sure to pass along your praises. Thank you for choosing Beazer, and welcome to the family! - Daniela ...
Total Score 5
Great home buying experience and exceptional service!
- Anonymous
- Verified Homebuyer
- September 15, 2021
- Dumfries, VA
My wife and I purchased our first home together and we are so grateful that we went with Beazer out of the multiple builders available in our community. Justin and Harry really have gone above and beyond even after we’ve settled into our new home to ensure that it has been a great experience all the way through. Highly recommend.
Beazer Homes responded:
We love getting reviews like this! Thank you for sharing. We take pride in knowing our amazing representatives are giving equally amazing service to our homeowners. Remember, our New Home Contact Center is also available for any questions you might have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Congratulations on your new home! - Roland ...
Total Score 5
Beazer Homes - We experienced kindness & professionalism from each staff member
- The R.
- Verified Homebuyer
- September 15, 2021
- North Las Vegas, NV
We experienced kindness & professionalism from each staff member - from the start of looking at the Beazer models, to the walk- throughs as our home was being built, to the final signing of papers to officially own our home. Each staff member seemed genuinely interested in our journey, and answered all of our questions at all times. We are delighted with the entire experience, & soooo happy to now live in our beautiful, new home!
Beazer Homes responded:
We appreciate you taking the time to share your experience with us. Through our experienced teams, we strive to provide our homeowners with a memorable new home-building journey - like the one you have described. Thank you for including us in your journey and making Meadowbrook your new home! - Daniela ...
Total Score 5
Unhappy with our first home
- Pyarali C.
- Verified Homebuyer
- September 15, 2021
- Baytown, TX
We are very unhappy with the process right from the day we signed the contract till date. The quality of service was very disappointing. I would never recommend this builder. It’s been almost 2 months since we moved in and there are still things pending from the builder..
Beazer Homes responded:
Pyarali, we would like to help address the pending items you have mentioned as well as look further into the experience you have had with us. A member of our team will be reaching out to you to discuss any outstanding items. We look forward to speaking with you. - Daniela
Total Score 1
Constant Communication
- Anonymous
- Verified Homebuyer
- September 15, 2021
- Minneola, FL
First off… I would like to say… Abe and Jeremy are the BEST!!! From start to finish they answered all questions made the process very easy! There’s was a few hiccups on delivery but overall great experience! We love our home! Thank you!!
Beazer Homes responded:
Thank you! Abe and Jeremy are an asset to our team, and we are lucky to have them at Park View at the Hills. They are here to help answer any question and make your home buying journey memorable. - Daniela
Total Score 5
Excellent communication and customer service from sales rep and construction manager!
- Isaac D.
- Verified Homebuyer
- September 15, 2021
- Tomball, TX
Throughout the building process, our sales rep and our construction manager stayed in regular contact and addressed any questions and concerns we had promptly. We could tell that they truly cared that our home was being built to the highest standards and that we were happy with the process.
Beazer Homes responded:
Isacc, we love that your home-building process went so smoothly with our team. Thank you for choosing Beazer Homes and making Amira your new home. - Daniela
Total Score 5
Beazer Homes - They took the time to answer all of my questions
- Daniel L.
- Verified Homebuyer
- September 14, 2021
- Avondale, AZ
They took the time to answer all of my questions
Beazer Homes responded:
Welcome to Del Rio, Daniel! We are thrilled to hear that our team was able to take great care of you and helped answer your questions. Building a home is such an exciting venture, and our team is there to help you every step of the way. - Daniela
Total Score 5
Very poor painting job.
- Mark M.
- Verified Homebuyer
- September 14, 2021
- Murfreesboro, TN
Painters hired should be fired.
Beazer Homes responded:
Mark, we would like to help address the concerns you are having with the paint finish in your home. We, unfortunately, missed you today, but ask that you reach out to us when you have a moment. Thank you. - Daniela
Total Score 4
Awesome experience.
- Jonathan B.
- Verified Homebuyer
- September 14, 2021
- Murfreesboro, TN
My family and I had an awesome experience from beginning to end that delivered our dream home. From initial contact with, Angelo B, he helped us pick out the perfect lot to build our home and walked us through the process of selecting everything to go along with it. Chris J, our project manager, kept us up to date and made sure we stayed on track and closed on time. His attention to detail was great and helped correct issues before we even noticed them. We couldn't have asked for a better team to help us put together our dream home! Thank you!
Total Score 5
Misinformation and poor communication on house electrical issues
- Nabil H.
- Verified Homebuyer
- September 14, 2021
- Sacramento, CA
I was not told I couldn’t put a refrigerator in the garage because the circuit is defective and can’t handle the load, so I purchased a refrigerator and had to return it because I was not told the garage circuit could not handle the refrigerator prior to my move in date. Now Beazer managers don’t want to reimburse me for my return fees. This is unacceptable that a new home owner has to deal with such a problem, when we already have multiple things to deal with when moving into a new house.
Beazer Homes responded:
Thank you for allowing our team to assist you, Nabil. We understand that a Customer Advocate is currently working with our team to help address your concerns. Please know that our team is here and if you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
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