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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7513 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Misinformation and poor communication on house electrical issues
- Nabil H.
- Verified Homebuyer
- September 14, 2021
- Sacramento, CA
I was not told I couldn’t put a refrigerator in the garage because the circuit is defective and can’t handle the load, so I purchased a refrigerator and had to return it because I was not told the garage circuit could not handle the refrigerator prior to my move in date. Now Beazer managers don’t want to reimburse me for my return fees. This is unacceptable that a new home owner has to deal with such a problem, when we already have multiple things to deal with when moving into a new house.
Beazer Homes responded:
Thank you for allowing our team to assist you, Nabil. We understand that a Customer Advocate is currently working with our team to help address your concerns. Please know that our team is here and if you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Everything about the house it’s beautiful.
- Roque J.
- Verified Homebuyer
- September 14, 2021
- Pahrump, NV
My experience was great everything went smoothly it was so easy the whole team helped us along the way great group of people. Thank you so very much for making this Journey a great one.
Beazer Homes responded:
Thank you for letting us be a part of your journey, Roque! Teamwork is a part of who we are, and we are thrilled that our team displayed this through each step along the way - making it such a memorable experience. It's a pleasure to welcome you home to Burson Ranch. - Daniela
Total Score 5
Design and architecture
- Sreetej G.
- Verified Homebuyer
- September 14, 2021
- Mt Juliet, TN
Great and easily experience
Total Score 5
Professionalism, friendliness, and ease of process.
- Malcolm J.
- Verified Homebuyer
- September 14, 2021
- Marietta, GA
Excellent builder with top notch staff and home quality.
Beazer Homes responded:
Thank you so much for allowing us to be part of your new home-building journey, Malcolm! It is wonderful to know what a great job our team at The Park at 1850 is doing, and we appreciate you taking the time to share. - Daniela
Total Score 5
Beazer Homes - The quality of the building materials and workmanship were grade
- Sandra E.
- Verified Homebuyer
- September 14, 2021
- Noblesville, IN
The quality of the building materials and workmanship were grade A! The superb sales associate, LK and project manager, SC kept me in the loop on everything happening (and not happening) in our weekly meetings from inception to closing. They made me feel they both had my best interest at heart and in mind!! Thanks to all for making this such a great experience!!!
Beazer Homes responded:
We are so glad to hear that you enjoyed your home-building journey with our team at Millers Walk. Working with industry-leading partners who, like us, are committed to quality allows us to build you a home that is made to last and that exceeds the latest Energy Star standards. Welcome to the Beazer family at Millers Walk, Sandra! - Daniela ...
Total Score 4
Beazer Homes - Attention to detail and the responsiveness for any small issues
- John S.
- Verified Homebuyer
- September 14, 2021
- Tomball, TX
Attention to detail and the responsiveness for any small issues that we had.
Total Score 5
Lack of willingness to accommodate medical condition/needs.
- Jason H.
- Verified Homebuyer
- September 14, 2021
- Pooler, GA
Our was built on an old cypress pond. In itself isn’t an issue but Beazer’s lack of interest in researching proper ground preparation snd treatment had caused several townhouses to be infested by springtail bugs and ants. When asked about it we were simply dismissed and told it was our problem even though we were granted final inspection only an hour before closing and Beazer refused to properly treat outside the homes to prevent such large infestation. However, beyond this little issue Beazer is acutely aware that this is a sellers market snd takes full advantage of any potential buyer. ...
Total Score 1
Great Team Effort
- Shane R.
- Verified Homebuyer
- September 14, 2021
- Haslet, TX
From Erin to Keith to Brittany, it was an excellent experience. Always quick to reply and respond to our many questions. We love our new home and all the help we've received since moving in as well. So thank you Erin Bevins, Keith Morrison, and Brittany Buchanan and the entire Beazer team!!
Total Score 5
The whole process was smooth other than the requested lender.
- Pamela P.
- Verified Homebuyer
- September 14, 2021
- North Las Vegas, NV
This builder takes time and pride in their product. The team approach is their model.
Total Score 5
Beazer Homes - Wayne is a great builder
- Danielle W.
- Verified Homebuyer
- September 14, 2021
- Owings Mills, MD
Wayne is a great builder
Beazer Homes responded:
This is wonderful to hear, Danielle. Wayne is a valuable member of our team, and we will be sure to let him know that his dedication has not gone unnoticed. Thank you for choosing Beazer, and welcome to Ballard Green! - Daniela
Total Score 5
Beazer Homes - We chose Beazer homes because of their design options and the
- Christopher Z.
- Verified Homebuyer
- September 14, 2021
- Dumfries, VA
We chose Beazer homes because of their design options and the quality of their construction. Matt and Joe in particular were very good to work with.
Beazer Homes responded:
Christopher, thank you for leaving a great review! Our Choice Plans help turn a house into a home by allowing our homeowners to personalize the main living spaces, at no additional cost. We are thrilled that our Choice Plans worked for you and that our team was able to help you turn your vision into a reality. Thank you for choosing Beazer Homes! - Daniela ...
Total Score 5
Beazer Hanover md
- Anonymous
- Verified Homebuyer
- September 09, 2021
- Hanover, MD
I wouldn’t buy beazer homes at all when we first came into our new home it was dirty! We had to clean it ourselves! None of our Ethernet jacks work in the house which come in Standard but they try to upsell you in sales! Customer service is poor and also management! The walk through wasn’t like it should’ve been we didn’t even put blue tape because he said we will take care of it! I’m not the only one that’s having this problem in this community! Do your research before you buy!
Beazer Homes responded:
At Beazer, we strive to provide our homeowners with a great home-building experience while delivering a quality home. Our team is committed to helping with any concerns that arise and would like the opportunity to address this. Please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 1
The home is very spacious
- Vanessa D.
- Verified Homebuyer
- September 09, 2021
- Owings Mills, MD
Great experience, the builder Wayne was great to work with!
Total Score 5
Beazer Homes - Wayne has been great with dealing with an issues that pop up
- Lillian H.
- Verified Homebuyer
- September 08, 2021
- Hanover, MD
Wayne has been great with dealing with an issues that pop up with my new home. The process of loving into a new home has been seamless.
Beazer Homes responded:
Lillian, we are ecstatic to hear this! Beazer is proud to be by your side every step of the way. Even long after you have opened the door to your new home, our New Home Contact Center is only a call or click away. We will be sure to let Wayne know how appreciated he is. Thank you for sharing your love for your new home! - Joanna ...
Total Score 5
Wayne's professional was outstanding.
- Terrence B.
- Verified Homebuyer
- September 08, 2021
- Hanover, MD
Wayne's inspection walk through provided me the confidence in the outstanding craftmanship and service of the new construction.
Beazer Homes responded:
Thank you for the awesome review, Terrence. We are glad to see Wayne could instill a sense of confidence in you about our home-building process. We pride ourselves on making every move in experience, an easy one. Parkside is happy to have you! - Roland
Total Score 5
From the minute we walked in numerous problems had to be repainted inside and still not correct.Too many issues to list but the subcontractors they use are the worst, rude no follow up etc..terrible experience
- Morris J.
- Verified Homebuyer
- September 08, 2021
- Riverview, FL
Stay away. Cheap everything from appliances , windows,doors. They use the worst quality in everything….the cheapest they can get by with . I would not recommend Beazer to anyone and wish I had never purchased one of their homes.
Beazer Homes responded:
Morris, we are glad that you are bringing this to our attention so that we can help address the concerns you are experiencing in your new home. A member of our team will be reaching out to further discuss the pending items mentioned. Thank you. - Daniela
Total Score 1
Beazer Homes - Everything ran smoothly.
- William P.
- Verified Homebuyer
- September 08, 2021
- Frankford, DE
Everything ran smoothly. A few minor problems were handled quickly by Mike White Very satisfied with the home Was surprised that Beazer puts in a whole house air filter unit by Aprilaire. This eliminates dust and pollen in the house and it is noticeable that dust does not collect on our glass tables which occurred in our previous home. Also Beazer puts in a sump pump and dehumidifier in the crawl space to eliminate moisture and dampness problems. In summary, Beazer has great people to help new owners (Mike White and Ashley Morley) and the home has great features.
Beazer Homes responded:
William, we are dedicated to delivering exceptional quality and comfort. All Beazer homes are now built Network Ready and Energy Star certified. And, as part of our continued commitment, we have begun building Indoor airPLUS qualified homes - providing improved air quality to our homeowners. But we could not deliver the quality and service we strive for without the help of our amazing people, like Mike and Ashley. Thank you for choosing Beazer and entrusting us to build your new home. We hope you will enjoy the Estuary and are delighted to welcome you home! - Daniela ...
Total Score 5
The builder is very approachable and attentive to details
- Douglas F.
- Verified Homebuyer
- September 08, 2021
- Minneola, FL
A great experience! Since the very beginning, when Ariane (sales) was assisting us, everything went smooth. She was able to go over all the questions we had, discuss the options with us and confirm with the design center if whatever we were asking was feasible or not. She was also sending us updates on the construction, which was great! During the construction, every single time I had a question or wanted to clarify something, Jeremy (the builder) was there to assist us. He's really approachable and a very pleasant person. I'm really pleased with the results, and all small issues we had ...
Beazer Homes responded:
What an incredible review, Douglas! It brings us so much joy to hear that our reps were able to make your new home experience a positive one. We will be sure to let Ariane and Jeremy know all the nice things you had to say about them. Thank you so much for sharing your feedback with us and welcome home! - Roland ...
Total Score 5
Our 1st Home Build
- Shameka H.
- Verified Homebuyer
- September 08, 2021
- Pooler, GA
This was our 1st home that we had built. From the very beginning we had friendly, helpful faces, Kelly G. Was the 1st to greet us. She was actually about to close for the evening however she took time to speak with my husband and I and provided us with a packet we could take with us and look over. Upon going to the design center that was a pleasant experience, fun, exciting and nerve wrecking at the same time. While meeting with our Builder Dio, he was great, answering all questions, ensuring we had our weekly updates and explained things to us that we didn't understand. Victoria also is ...
Beazer Homes responded:
Shameka, you are so kind! The team at Hunt Club will be thrilled when we share your review with them. While things may come up during the building process, our team is dedicated to outstanding customer service long after move-in. Thank you for choosing Beazer for your first home-building adventure. If you should need anything, please reach out to our New Home Contact Center. We wish you all the best in your new home!- Joanna ...
Total Score 5
Exceptional customer service
- Stacy L.
- Verified Homebuyer
- September 07, 2021
- Valley Center, CA
Exceptional customer service of the sales office - Lisa and Eric!!
Total Score 5
Salesman and builder
- Robert M.
- Verified Homebuyer
- September 07, 2021
- Minneola, FL
Always looking out for the customers
Beazer Homes responded:
We are glad you noticed, Robert! Our homeowners are the best, so we take extra pride in delivering a great home-building experience for them. Thank you for entrusting us to build your new home and letting us be part of your journey. - Daniela
Total Score 5
COMMUNICATION & FOLLOW-UP
- Charles H.
- Verified Homebuyer
- September 07, 2021
- Westfield, IN
During the house finishing process, Katie & Tony called weekly. Kyler was awesome in the final walk through and Phil has been tremendous in following up on items that needed attention after the closing.
Total Score 5
Constant fixes and patch ups
- Jason C.
- Verified Homebuyer
- September 07, 2021
- Visalia, CA
I would never recommend beezer. I'm sorry to be this blunt, but this is my first home purchase and I regretted it from the first walk through. The workmanship is awful they have had to do repeated repairs and they just stopped doing the repairs half way though. I get a lot of promises but no follow through or just flat out lies.
Beazer Homes responded:
Jason, we want to thank you for reaching out to share your experience and apologize for what you have described. It's disappointing to know that we have not met your expectations, and we want to help address any pending items that remain. We missed you today, but we would like the opportunity to speak with you. Please reach out to us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 2
The architecture or design of the property
- Virgilio C.
- Verified Homebuyer
- September 07, 2021
- Henderson, NV
They have great sales people, friendly, helpful and well customer oriented. They will treat you like a family…
Beazer Homes responded:
Virgilio, you are making us blush! At Beazer, we believe in being there for you every step of the way. Thank you for sharing your kind words with us and choosing to be part of the Beazer family. Welcome home! - Joanna
Total Score 5
Jessica was awesome
- Karen F.
- Verified Homebuyer
- September 07, 2021
- Surfside Beach, SC
We had an outside realtor to help us as we were living in another state and could not see all the steps of construction. Everything went smoothly. Love the neighborhood and my new Belle Mer home
Beazer Homes responded:
Karen - thank you for sharing this with us! We love to hear that your new home experience was constructed without a hitch. From our high-caliber construction practices to our rigorous inspections, Beazer ensures your home is built to last. We wish you all the best in your new home at Belle Mer. - Joanna ...
Total Score 5
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