Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7513 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Beazer Homes
has 4.6 out of 5 stars overall
7513 Reviews
Customer Reviews
Beazer Homes - Disappointed with cleaning and orientation.
- Raghavender N.
- Verified Homebuyer
- September 07, 2021
- Columbus, IN
Disappointed with cleaning and orientation. House was not ready until the last day of closing.
Beazer Homes responded:
Raghavender, thank you for your feedback. We always hope to exceed our homeowner's expectations and are sorry to hear that we did not achieve this for you. Our New Home Celebration is intended to present your home and identify any final items that may need our attention before passing over the keys to your new home on closing day. Please know that we are here to help answer any questions or concerns at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 4
Beazer Homes - My Experience with sales team was Good.
- Anish P.
- Verified Homebuyer
- September 07, 2021
- Zionsville, IN
My Experience with sales team was Good.
Beazer Homes responded:
Wonderful to hear this, Anish. We look forward to continuing that great experience through our Customer Care team. Please know we are only a call or message away if you need us. Thank you for choosing Beazer Homes! - Daniela 
Total Score 4
Extremely helpful Design Center staff and informative/helpful walk-throughs
- David T.
- Verified Homebuyer
- September 02, 2021
- Las Vegas, NV
The design center people helped us make terrific decisions in choosing the right fixtures, appliances, flooring, etc. The walk-throughs with the builder were also extremely helpful and informative.
Beazer Homes responded:
David, we love to hear this! At Beazer, we believe homeowners should have options. We are thrilled that our design experts helped make your home your own. From all of us at Rancho Crossing, welcome home!
- Joanna
Total Score 5
Beazer Homes - The actual purchase of the house went well, however, the follow
- Mindy H.
- Verified Homebuyer
- September 02, 2021
- Millville, DE
The actual purchase of the house went well, however, the follow through has been extremely frustrating. We have been extremely frustrated by how many things are wrong with our home and the pushback and follow through on things being rectified. There have been many issues with the exterior of the house including large mounds of dirt still on our property and a marshland behind our house due to poor excavation. The irrigation system does not work properly adding great frustration. The majority of our appliances have had issues and because we settled, Beazer will have nothing to do with helping ...
Beazer Homes responded:
Mindy, we strive to deliver our homeowners with a seamless transition into their new home, and we are sorry to hear about the frustrations you have encountered. In reviewing your concerns, we understand that your Customer Care representative is in contact with you and is working with our trade partners to address the items reported. Our Delaware area Customer Care Manager will also be reaching out to help things along so that you can get back to enjoying your home. Please know that our team is here to help, and if you ever have any questions or need to speak with us, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Great Homebuying Experience!
- Ruben L.
- Verified Homebuyer
- September 01, 2021
- Valley Center, CA
We had a great homebuying experience with Beazer Homes. The sales agents were great at communicating throughout the home building process. Our home completed on time and was perfect upon move-in. Customer care and the builder have also been very helpful after close.
Beazer Homes responded:
What an incredible review! Thank you for sharing with us, Ruben. We work hard to ensure our homeowners have a smooth transition into their new home. We are glad to see this was the case for you. Remember, should you ever have any questions, you can reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www@beazer.com/warranty. Welcome to the neighborhood! - Roland ...
Total Score 5
Easy Peasy
- R. W.
- Verified Homebuyer
- September 01, 2021
- Valley Center, CA
The entire experience was great from start to finish. Lisa, Eric, Mike, Colin everyone was awesome. My wife and I can't say enough about our experience with Beazer and Porches at Park Circle.
Beazer Homes responded:
R. W., this is what we love to hear! The new home counselors, designers, builders, and customer care representatives at Beazer Homes are proud to be there for you every step of the way. We will be sure to forward your kind words to the team at Porches at Park Circle. The support doesn't stop here though. Should you have any questions or concerns on your new home journey, our New Home Contact Center is only a call or click away. Thank you for choosing Beazer! - Joanna ...
Total Score 5
Great Sales Personnel but…
- Susan C.
- Verified Homebuyer
- September 01, 2021
- Tomball, TX
The buying experience was world class and great! But after the house was sold to us, the GC and the Beazer representative totally dropped off the face of the earth and did not care about customer service after the sale was made. I understand everything cannot be fixed or addressed, but it takes zero effort to just respond or follow at the least.
Beazer Homes responded:
Hi, Susan. We apologize that you have had difficulty getting in touch with us. For the convenience of our homeowners, questions and warranty claims may be submitted through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. This helps to ensure proper documentation and the most efficient services. We again apologize for any miscommunication. Please reach out to us if you have any further questions that we can help address. Thank you. - Daniela ...
Total Score 3
Outstanding Builder
- Ken J.
- Verified Homebuyer
- August 31, 2021
- Hermitage, TN
Our builder, Brad, was extraordinary. He is a perfectionist and identified issues in homes before homeowner . He identified “punch out” items and had them repaired BEFORE closing. With our few minor issues after closing, he made sure repairs were made in acceptable manner. I would suggest buying a home wherever this builder is responsible for the final product. Thank you Brad.
Beazer Homes responded:
Wow! Thank you for this awesome review, Ken. We will be sure to pass along all the nice things you had to say about Brad. We are so glad to see you had a great new home experience. Should you ever need any assistance, please feel free to reach our New Home Contact Center at (888) 623-2937. We are always happy to help! - Roland ...
Total Score 5
Beazer Homes - Everything was great until we closed now we need to get some
- Mary M.
- Verified Homebuyer
- August 31, 2021
- Pahrump, NV
Everything was great until we closed now we need to get some stuff done and it's not happening
Beazer Homes responded:
Mary, we are sorry to hear this and want to make sure that our team addresses any concerns you are experiencing. We missed you today but are here to help. Please contact us at nhcc@beazer.com or (888) 623-2937 when you have a moment. Thank you. - Daniela
Total Score 4
Beazer Homes - It was just o.
- Bradley C.
- Verified Homebuyer
- August 31, 2021
- Mt Juliet, TN
It was just o.k.....nothing special.
Total Score 4
Beazer Homes - Excellent building , everything is perfect with Beazer Homes
- Channa B.
- Verified Homebuyer
- August 31, 2021
- Indian Springs, NV
Excellent building , everything is perfect with Beazer Homes
Total Score 5
Great service
- Patricia T.
- Verified Homebuyer
- August 31, 2021
- Charleston, SC
Detail oriented, caring group of individuals.
Beazer Homes responded:
Thank you for sharing, Patricia! The Marshes at Cooper River is a great place to live. Our experienced team is with you every step of the way from touring our model homes to well after move-in day. If you ever have any questions about your home please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 5
Service
- Frank B.
- Verified Homebuyer
- August 31, 2021
- Orlando, FL
Very responsive to all our concerns. They listen and respond in a short time.
Total Score 5
JOE
- STACEY B.
- Verified Homebuyer
- August 31, 2021
- Wake Forest, NC
Good morning! I just want to say how much I enjoyed working with Joe. He answered all my questions & concerns. When something didn't go as planned he was on top of it & got it fixed right away. He is a true asset to your company. I would rate Joe a 10 out of 5 stars.
Beazer Homes responded:
This is amazing! We are jumping out of our seats reading about your experience with Joe at Bridgeport. We love a 10-star recognition for our team. We will definitely pass this around for everyone to see what a great job Joe is doing. Thank you for sharing this with us and for choosing Beazer Homes, Stacey. - Joanna ...
Total Score 5
Timely & Responsible
- Gopi M.
- Verified Homebuyer
- August 31, 2021
- Mt Juliet, TN
It was nice working with beazer homes, great support & built home in a timely manner with periodic updates throughout and did an awesome job.
Total Score 5
The builder Ronnie Kohls when above and beyond trying to make everything right do a good job
- Gary C.
- Verified Homebuyer
- August 31, 2021
- Rosenberg, TX
Love the way the home is built and the way it is insulated with the spray foam insulation
Beazer Homes responded:
Much like our insulation, this review has us feeling all warm inside, Gary! Thank you so much for sharing this feedback. We will be sure to let Ronnie's team know that he provided you with outstanding service. On behalf of Beazer, welcome home! - Roland
Total Score 5
House not fully completed
- OLIVER T.
- Verified Homebuyer
- August 31, 2021
- LAWRENCEVILLE, GA
House not fully completed and cleaned at closing, it's been over 45 days since we closed and we are still trying to get thing done. Squeaky floors, tile work looks barely professional, visible drywall seams, Buying experience is great but not much support after close so don't close unless your home is fully completed.
Beazer Homes responded:
Oliver, we appreciate you reaching out regarding the pending concerns with your home. Our goal is to have all identified items completed before your move-in day. We apologize that this did not occur and that you have experienced additional delays in having things addressed. Please know that we are here to help and that our team will continue to assist you through our warranty services. We attempted to contact you today to make sure we have noted all of your pending concerns. If we have missed anything or you have any questions, please reach out to us at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 2
Great building experience with Beazer
- Rebecca W.
- Verified Homebuyer
- August 30, 2021
- Apollo Beach, FL
The Beazer team from sales to build were great to work with - communication was great, they were very knowledgeable and responsive. The quality of the home so far (2 months) is very good and any warranty requests are handled promptly. .
Beazer Homes responded:
What a great review, Rebecca. We pride ourselves on working with integrity, and that means keeping our homeowners informed every step of the way. We are so glad to hear that you are loving your new Beazer home. Remember, should you have any questions or concerns, our New Home Contact Center is just a click or a call away. Welcome home! - Roland ...
Total Score 5
Beazer Homes - After a long search, my husband and I chose Beazer to build our
- Anonymous
- Verified Homebuyer
- August 30, 2021
- Apollo Beach, FL
After a long search, my husband and I chose Beazer to build our very first home. The whole process went smoothly and we are loving our new home! Also, Ted was great. He answered all of our questions very fast and was always available whenever we needed something. Great experience overall!
Beazer Homes responded:
We are so proud that you chose us to build your first home! We pride ourselves on providing great customer service from start to finish and want to thank you for shouting out Ted. Welcome to the Beazer family! - Joanna
Total Score 5
Beazer Homes - Our new home is beautiful and exactly what we wanted.
- Anonymous
- Verified Homebuyer
- August 27, 2021
- Hanover, MD
Our new home is beautiful and exactly what we wanted. Our builder was great at keeping us updated throughout the process, and the warranty team has been helpful and attentive since closing
Beazer Homes responded:
We love hearing reviews like this! We believe that keeping open lines of communication with our homeowners is key, and that doesn't stop with the building process. Our New Home Contact Center is available, night or day, to assist with any questions or concerns you might come across in your new home journey. On behalf of everyone at Beazer, welcome home! - Roland ...
Total Score 5
Service is very bad
- Kanal S.
- Verified Homebuyer
- August 25, 2021
- Hermitage, TN
Staff is very very very unknowoledgebale, Staff was scaring me with extra money all the time and penalty, Hayley all the time she was scaring me with illegal penalty
Beazer Homes responded:
Kanal, we want to thank you for choosing Beazer Homes. Ideally, we envision a much better experience for our homeowners than what you are describing. We appreciate you bringing this to our attention and have shared your feedback with our leadership team. If you have any questions or would like to further discuss your experience, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Stacy from sales was very helpful.
- Emily W.
- Verified Homebuyer
- August 25, 2021
- Allen, TX
The people are very helpful & friendly. Like the service.
Beazer Homes responded:
Welcome to the Beazer family, Emily! At Beazer, we take pride in delivering a memorable home-building experience to our homeowners, but we couldn't do it without our amazing team of experienced professionals. Thank you for letting us know of the top-notch service Stacy and our team at Gatherings at Twin Creeks are providing. - Daniela ...
Total Score 4
The willingness to make it work and be responsive
- Richard K.
- Verified Homebuyer
- August 25, 2021
- Frankford, DE
These are difficult times for getting items in a timely manner and for other timing and availability issues. Be patient and keep communications ongoing
Beazer Homes responded:
Thank you for this feedback, Richard. While we continue to navigate these unprecedented times, we appreciate your understanding and patience with any availability issues during your building process. After speaking with you on the phone, we are glad to see we were able to address all of your concerns. Remember, our New Home Contact Center is available should you ever have any questions. They can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Welcome home! - Roland ...
Total Score 5
Understanding and helpful builders
- Keith M.
- Verified Homebuyer
- August 25, 2021
- Wake Forest, NC
First time home buyer and understandably nothing is ever perfect but our builder Joe, and warrenty rep Donnie have been very fast and on top of every issue that arises to get resolved fast and correct.
Beazer Homes responded:
Keith, thank you for sharing your experience with us! While things may come up during the construction of a new home, our team is here to work through any challenge for you. We appreciate your understanding, and we will gladly share your kind words with the team at Bridgeport. Welcome home! - Joanna ...
Total Score 5
The customer service provided by the PM (Brad)
- Anonymous
- Verified Homebuyer
- August 25, 2021
- Hermitage, TN
Would buy through them again
Total Score 5
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