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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7512 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Beazer Homes - Loved how response everyone was.
- Barbara M.
- Verified Homebuyer
- August 24, 2021
- Mt Juliet, TN
Loved how response everyone was. Very professional.
Beazer Homes responded:
Barbara - we are delighted to hear about your experience with the Herrington team. Thank you for trusting us to build your home and providing your feedback. Welcome home!
- Joanna
Total Score 5
Beazer Homes - Everyone did a great job during the buyer process, was pain free
- Anonymous
- Verified Homebuyer
- August 24, 2021
- Rowlett, TX
Everyone did a great job during the buyer process, was pain free
Beazer Homes responded:
That is what we like to hear! Mortgage Choice makes comparing offers and getting the best deal easy, and our team is here to help you every step of the way. Thank you for choosing Beazer Homes. - Daniela
Total Score 5
Beazer Homes - Beazer Team is great and they will help you from start to finish.
- Thong P.
- Verified Homebuyer
- August 24, 2021
- Avondale, AZ
Beazer Team is great and they will help you from start to finish. always on time and on schedule
Total Score 5
On time
- Pha L.
- Verified Homebuyer
- August 24, 2021
- Nolensville, TN
Beazer has been great. Normally, new construction is always late, Beazer is on time for my house.
Total Score 5
Quick response to any questions or concerns that we had
- Anonymous
- Verified Homebuyer
- August 24, 2021
- Fate, TX
The person in charge of the construction of our home was attentive to our concerns. He addressed them in a timely manner. He never tried to avoid us.
Beazer Homes responded:
Thank you for taking a moment to share your experience with our team at Woodcreek. Our team is committed to being with you every step of the way, ensuring your home-building journey is a great one. Welcome to the Beazer family! - Daniela
Total Score 4
Beazer Homes - Great experience, very helpful staff
- Steven E.
- Verified Homebuyer
- August 24, 2021
- Goodyear, AZ
Great experience, very helpful staff
Total Score 5
Nice experience
- Seetharaman C.
- Verified Homebuyer
- August 24, 2021
- Carrollton, TX
It was nice experience right from the builder to sales person ,the only drawback is the choice of lenders and their lack of responses for enquiry we had .Therefore had to go with lender who responded promptly .
Beazer Homes responded:
Thank you for sharing with us, Seetharaman. We love providing choices and helping our homeowners get the best option possible. We are sorry to hear that your Mortgage Choice experience did not go as smoothly as it's intended to. We will pass along your feedback to help us address this and make sure it's as seamless of an experience as it is beneficial. Thank you again. - Roland ...
Total Score 4
Great overall experience!!
- Stacey A.
- Verified Homebuyer
- August 24, 2021
- Allen, TX
From first looking at Beazer Homes, I fell in love. The finish outs are beautiful. The floorplan was exactly what I was looking for. The buying process was so smooth and I felt no stress. I'm so happy I bought a Beazer Home.
Beazer Homes responded:
Stacey, we can't help but smile while reading your feedback. At Beazer, we understand that options and flexibility are important when creating the perfect space. It makes us so happy to know that Beazer's Choice Plans gave you exactly what you wanted. Thank you for choosing Beazer and making Gatherings at Twin Creeks your new home. - Daniela ...
Total Score 5
The Forman John taking videos every Friday to show us what happened that week
- Paul M.
- Verified Homebuyer
- August 24, 2021
- Forney, TX
The experience was amazing ..
Total Score 5
Exceptional Team
- Nicholas M.
- Verified Homebuyer
- August 24, 2021
- Mt Juliet, TN
Dalton & Connor were our project managers for our new home build, and with this being our first home we were constantly asking questions. They answered everything and then some without delay and kept us up to date on our progress. Can't more highly praise either of them, or the beazer team as a whole.
Beazer Homes responded:
Nicholas, you are making our day! There is never a question that our experienced team at Herrington isn't happy to help answer. We are proud to have been there for you every step of the way. Welcome home! - Joanna
Total Score 5
The delay. Was 2.5 months late in moving on
- James M.
- Verified Homebuyer
- August 24, 2021
- Charleston, SC
Middle management cares nothing about the customer. Arrogant and uncaring.
Beazer Homes responded:
James, we would like to apologize for the delays experienced during the construction of your new home. We appreciate you reaching out to tell us about your home-building journey, and we want to assure you that our team is here to help. If you have any questions or concerns that you would like to further discuss, please reach out to us at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 3
Beazer Homes - Process went very smooth Kevin Is and was taking care of things
- Ramanathan V.
- Verified Homebuyer
- August 23, 2021
- Carrollton, TX
Process went very smooth Kevin Is and was taking care of things whatever needs to be fixed. We are really happy about that
Beazer Homes responded:
Thank you for choosing Beazer Homes, Ramanathan. Should anything come up, Kevin and our team at Villas of Prestonwood are here and ready to help. - Daniela
Total Score 5
Communication and customer service
- Marilia v.
- Verified Homebuyer
- August 23, 2021
- Minneola, FL
When we first were looking at homes, Beazer immediately stood out. Abe, our new home counselor was incredibly welcoming and took his time to walk us through every detail even after we told him we were just browsing. Every home afterwards we subconsciously and consciously compared to Beazer, and every new home salesman to be honest. It took us less than a month of comparing to sign a contract with Abe. From groundbreaking to even now, 2 months after closing, our builder Jeff and Abe have been with us every step of the way. Beazer customer service has been phenomenal. If an issue arises, they ...
Beazer Homes responded:
Marilia, thank you for taking a moment to share your incredible experience with your home and our team. Beazer Homes are designed and built Energy Star certified to provide wall-to-wall comfort and improved energy efficiency. We also strive to provide a memorable home-building journey and are delighted to hear that Jeff and Abe made this happen. - Daniela ...
Total Score 5
Great customer service
- heath c.
- Verified Homebuyer
- August 23, 2021
- Millville, DE
I had a great experience from working with the people at the model office and even more, working with the guys in the field. Any time i had a questions or a problem, they were there to fix it right away.
Total Score 5
The communication
- Anthony O.
- Verified Homebuyer
- August 23, 2021
- Minneola, FL
This was our first new construction home build. Abe and Jeff were very communicative and helpful throughout the whole process. They answered every question we had and sought to get the best answer for us. We love our home and the community. When we moved in Abe and Jeff made sure any issues we had were resolved in a timely manner. We are very satisfied with our home buying experience.
Beazer Homes responded:
What a great review, Anthony! We are thrilled to hear your new home experience has been a pleasant one. At Beazer, we pride ourselves on working with integrity and accountability. That means seeing a job through from beginning to end. Should you have any questions for us in the future, our New Home Contact Center is always available at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We are happy to have you as part of our Park View at the Hills community. - Roland ...
Total Score 5
Beazer Homes - The warranty department takes too much time to give a solution
- Jhon R.
- Verified Homebuyer
- August 22, 2021
- Katy, TX
The warranty department takes too much time to give a solution
Beazer Homes responded:
Jhon, thank you for your feedback. We apologize that you have experienced delays in your warranty services, and we would like to help. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937, and we would be happy to look into this further for you. - Daniela ...
Total Score 4
Beazer Homes - I can’t write what I want because you all keep removing my review!
- Neal C.
- Verified Homebuyer
- August 22, 2021
- Venus, TX
I can’t write what I want because you all keep removing my review!
Beazer Homes responded:
Neal, we apologize if your reviews are not coming through. To submit additional feedback, please send us a message directly at nhcc@beazer.com. Thank you. - Daniela
Total Score 1
Beazer Employees
- John R.
- Verified Homebuyer
- August 21, 2021
- Hermitage, TN
The Beazer employees involved with the Magnolia Farms neighborhood are beyond exceptional. In every facet & aspect of the home buying process, the team went out of the way to provide comfort and ease in all of the decision making! They services they provided enabled my dream home to become reality! I truly hope that the Beazer Leadership Team recognizes the talent that they posses. Lifelong relationship built with you all thanks to the amagnoli Farms team!
Beazer Homes responded:
Such a great feeling to know that our team left you with such a remarkable impression, John. Thank you for the recognition and for allowing us to be part of your new home journey. No longer a dream - welcome home! - Daniela
Total Score 5
Excellent Customer Service
- Cubby B.
- Verified Homebuyer
- August 20, 2021
- Owings Mills, MD
The sales consultant was exceptionally helpful throughout the entire process. The sales consultant followed up with weekly information and updates. The construction manager was excellent with the home consult walk-through. The construction manager provided great service and follow-up phone calls.
Beazer Homes responded:
Cubby, thank you for the awesome review! At Beazer, we pride ourselves on keeping an open line of communication with our homeowners throughout the entire new home process. We are so glad to see this was the case for you and your new home. Remember, if you ever have any questions for us, our New Home Contact Center can be reached at (888) 623-2937. Congratulations on your new home! - Roland ...
Total Score 5
Beazer Homes - Beazer was helpful through the whole home buying process.
- Anonymous
- Verified Homebuyer
- August 20, 2021
- Apollo Beach, FL
Beazer was helpful through the whole home buying process. We love our new home
Total Score 5
The whole team from sales rep to site managers were awesome!!!
- James J.
- Verified Homebuyer
- August 19, 2021
- Las Vegas, NV
The overall experience was stress free and the builder is there to accommodate your every need. I've recommended this team to everyone and love my house
Beazer Homes responded:
We are delighted that your experience was a positive one that earned us your recommendation, James. Our team is here for you every step of the way and far beyond closing day. If you ever have any questions or require warranty services for your home, our New Home Contact Center can be reached by calling (888) 623-2937 or emailing nhcc@beazer.com. - Manny ...
Total Score 5
Beazer Homes - Overall it has been a pleasant experience purchasing my first
- Brandon D.
- Verified Homebuyer
- August 19, 2021
- Apollo Beach, FL
Overall it has been a pleasant experience purchasing my first home with Beazer. My new home sales counselor Ted played a key role in simplifying the process. He was also very patient in answering all of the many questions that I had. Ted even went the extra mile by providing weekly updates regarding the progress of the construction. I look forward to many years and memories enjoying my new home, thanks!
Beazer Homes responded:
We are delighted to hear about your experience, Brandon. We take great pride in making sure that we deliver a great experience to our homeowners, and we couldn't do it without Todd and our experienced team at Waterset. If you have any questions, as you settle in, know that we also have a great team at our New Home Contact Center who are always ready to help and can be reached by calling 888-623-2937 or by email NHCC@Beazer.com. - Manny ...
Total Score 4
Loving our new home by Beazer
- Richard L.
- Verified Homebuyer
- August 19, 2021
- Las Vegas, NV
Buying our home with Beazer has been a great experience. First off Sarah our Sales Consultant was excellent in explaining everything and going over all our options. Maria at the design center was awesome and showed us everything we could upgraded. Last but not least Bill our Senior Consultant has taken care of all our needs whenever we call him.
Total Score 5
Everybody we came in contact with was friendly and helpful
- Celeste W.
- Verified Homebuyer
- August 19, 2021
- Owings Mills, MD
This was not a easy journey but so worth it. Every encouraging word every you got this don’t cry it’s just part of the process was worth it. We are still on such joy that we were able to purchase our first brand new house. We are very pleased
Beazer Homes responded:
Congratulations on your new home, Celeste. Buying a home can be stressful, and we are committed to being with you every step of the way. We are encouraged, hearing that your journey and process turned out to be a happy one. We love reading our homeowner's reviews regarding their specific experience, and we thank you for taking the time to share yours with us. - Manny ...
Total Score 5
Communication, Customization, Customer Care
- Lauren C.
- Verified Homebuyer
- August 19, 2021
- Hanover, MD
My husband and I spent a lot of time searching for the perfect homebuilder to create our first home for us. We definitely found that with Beazer Homes! From the very beginning of the process the customer service and care of the Beazer sales person all the way through the building process and now after we've moved into our home, Beazer has done everything it can to create the best experience for us! We were able to customize our home to make it work for our family and we have no regrets in choosing The Ridge to be our neighborhood! I would highly recommend Beazer to anyone looking to build in ...
Beazer Homes responded:
At Beazer, we strive to make every interaction just like this, Lauren. We pride ourselves on providing great service and delivering a quality home. Our Choice Plans allow our homeowners to personalize the main living spaces of the home at no additional cost, making it easier to get the perfect fit. Thank you for choosing Beazer Homes and making The Ridge your home! - Daniela ...
Total Score 5
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