Beazer Homes Reviews

Expect resistance when trying to communicate concerns

Besides it being a very modern and aesthetically pleasing home for a Condo, the service after moving in doesn’t stop being impeccable! I have been able to get answers and problems solved, thanks to Wayne ( the builder). It’s like getting extra that you didn’t expect to get!

I had a seamless experience, from start to finish Dawn is wonderful. Gabe walked me through the entire building process on each phase. Communication was wonderful with my real estate agent Becky She was always updated on the also on the process of the home built Bob was is a very excellent lender and I will use him again and also recommend him. The entire Beezer team is friendly professional and accurate. My house was given to me clean.

Jeremy and Ariane were supportive throughout our experience in getting our home. Jeremy is always responsive to anything that needs fixing after closing.

Professional friendly people. Great workmanship and efficient staff! Top notch all the way! all concerns were addressed. Armando, our "go-to" man for all our questions is the BEST! A great big "thank you to him and the whole crew and workers! God bless you all! JMM

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Very interesting and easy process

From start to finish the beazer sales, design and construction team were amazing. Never missed a beat with updating us regarding progress and updates. Couldn't be happier with our new home.

They need better toilet seats The ones that are in there are not good. It’s a 55 plus where are the grab rails. Shelves are to high in laundry. Other than that it’s okay

Since the first day we were interested building with Beazer the sales rep (new home consultant) was super informative and promptly answered our questions and concerns. Following going under contract, our builder became our primary contact and was very receptive of our concerns that arose and promptly addressed them. Furthermore, the builder maintained a good communication channel between us and our sales rep and as a team our house was completed with little delay. One critical point of feedback would be a recommendation to Beazer to contract higher quality sub contractors. Perhaps it is the region we are in (central Florida) that hosts a variety of lesser quality subcontractors but regardless of the region I encourage Beazer to scout out better subs which in turn would lead to higher customer satisfaction thus leading to more positive reviews and word-of-mouth to new potential customers. ... More

This is my second Beazer home, we were drawn to this community because of my first experience in Atlanta with Beazer. When we first entered the offices, we met Marie and she set the tone for our wonderful experience from start to move in! We love the community and our new home. Mike our superintendent was great as well, he made sure our house was ready for us to move into with very few concerns.

I can't stress enough how well Beazer kept in communication with me throughout the entire build process. My salesman, Dave, (who was transferred to a different community) would call to see how things were going. The permitting and closing people, Barbara and Renee, were good at keeping me updated on approximately when the house was going to start construction and when closing was going to take place. My project manager, Jeff, was excellent at giving me timelines of how long each phase of the home build was going to take. If there was a delay, he would let me know. If there was a problem during the build, he let me know what was going on and when it was resolved. Even after closing, Jeff still stops by to ask how things are going when he sees me outside. The lines of communication are always open and the entire staff is more than willing to help you. ... More

Kept us updated. Always very friendly and good follow ups!

We had a great experience with Beazer Homes. The home is beautiful and the customer service was fantastic!

My experience with the staff at Parkview at the Hills was a very pleasing one during the entire building process. Ariane at the sales office, was friendly, professional and addressed our concerns. Jeremy maintained consistent communication regarding updates, progress photos and addressed all of the questions, concerns and issues we were faced we were faced with during the entire process. In fact, they have still been helpful and communicative even after closing especially regarding my warranty issues. I highly recommend this team through the building process. My warranty issues are still being addressed with the team and I appreciate. However, I was not pleased with the experience at closing between the broker and title company and at the last minute felt very rushed and unable to review final documents and get questions answered accurately. ... More

The worst home buying experience, to include having to do this survey again. There was no pride in workmanship.

No dust means what I was told is true. Not about the dust, but how the BEAZER Homes are sealed.

After the agreement was signed, there was no communication throughout the process of home building right from ground breaking to completion of the home and never addressed the concerned raised before and after move in.

My experience was great until my walk through. Paint on baseboards, my stair railings still have not been stained the right color. My garage door is still not painted the right color. We’ve closed and moved in 2 months and these things are still not corrected.

Great home design. Great community planning, landscaping and home owner amenities. Awful communication, problem response and finishing work. Inconsistent service and problem resolution. Covid will probably be blamed by Beazer, but the major service response and resolution issues are the result of poor communication and effort during the last phase of construction, and following home delivery (settlement). Very unfortunate given the amount of investment this builder has expended into maturing their internal operations and service systems.

John has been one of the best builders I have ever dealt with. Having been in construction for almost 20 years I have dealt with many builders and few have kept up great communication and keeping expectations. Beazer from start to finish was easy to work with and always helped answer any questions and how things where going. Joel was great to interact with and was always quick to help answer any questions. I would happy build another house with them.

I've been in my home for almost 4 month now. There are still things that have not been fixed, and emails go unanswered, promises made to come by with no show, or call, or email. Super disappointing. Buyer beware.

We had a very positive experience building our home. Shelley and Troy communicated consistently and went out of their way to resolve any issues that came up. We had minimal delays but when we did it was obvious that Troy did everything he could to keep making progress on the home. Troy also welcomed our 3rd party inspector and made sure all of his concerns were addressed. All throughout the building process and after closing we have had all of our concerns resolved in a timely manner.

Never responsive. Pathetic customer care. Beazer making money and taking advantage of the current market conditions. Cheap quality products.

Great overall experience. Lisa, Ryan, Ryan and other Beazer members were always welcoming and helpful. The only issue we have are with the subcontractors as they have been unprofessional, disrespectful and upset that they have to fix the items they installed incorrectly, not fully completed before installing and expecting us to accept bandaid fixed work.