Beazer Homes Reviews

Jonathan, our project and construction manager, was excellent. He was clear, efficient, and worked tirelessly for us to get everything right.

They made plans and commitments but never followed through with what they said they would do. We did not meet with the supervisor with the walk through as planned. There was a misunderstanding with what was advertised and what was actually included in the price. We did not hear back when we requested a contact number. The website was not user friendly and did not have a way to contact Beazer as the link to customer did not work.

We found our house the same day we started our hunt. Lisa was very helpful and did her best not to rush us even though it was a crunch time situation to make a decision in this market. When we did our final walk through we felt rushed or that some of our concerns weren’t a big deal. We had a few people there helping us look for anything that needed to be fixed and they all felt the same way. Jimmy took over at our close date and has done a fantastic job with our requests and repairs. Some of the things that weren’t up to par I would have expected to be fixed or finished by the time we moved in, but we are getting them fixed now. Luckily, nothing major and all cosmetic, but just a pain to get off of work to have repairs done. There was an instance when the builder came with a team of repair men and I tried to show the repair men where the discrepancies were and they just ignored me and these repairs are still waiting to be finished. I hope that’s not the same experience when they come after the first 30 days without the builder representative. ... More

Sales, specifically Shannon, was AMAZING throughout the process, including long after contract was signed. You can tell she truly cares about her clients and her company's brand and balances those appropriately. As for the builders, Reese and Linwood, awful at communicating timelines post closing in terms of completing outstanding items, follow through is non existent. Closed in May, two months later and I still can't get a response on when outstanding items will be scheduled, let alone addressed. That group needs a complete overhaul and they should look to change incentives aligned to caring about homeowners. Seems to be a HUGE gap in terms of accountability. They just seemingly don't care and its hard to find someone, outside of sales... that does. ... More

Quality home and great customer service

The builder was very easy to work with any problem we had was fixed right away

Prompt to answer my concerns....however, Beazer needs to offer more choices. Only a couple of choices especially if you do not upgrade. The model of course has all of he upgrades and then your cost becomes much higher if you institute these upgrades. Again, Brad, my project manager is the best and made the overall experience a great one.

From Adrian to Jackie to Renee are very helpful, easy to reach on, responds to every questions and goes above and beyond from initial process to moving in. We are a first time home buyers and everything went smoothly because of them.

Everything was easy and on time. The only thing was we wished to add a sunroom shortly after we made the decision to purchase and were told permits were already in and we could not add.

From the earliest days, the local contractor (Joe) has exceeded all expectations. I wish all involved in the process were as good as Joe. Unfortunately, he stands alone in providing that high quality experience among the rest of the Beazer team. The 'customer service' part of this new home buying experience stands out as being sub-optimal and the opposite of customer focused. A shame.

They make the process really easy and diligent.

I Recommended 100% really good builder

Ali, Marina and John made my home buying experience the absolute best. I love my new place!

Jeremy our Sales Representative and Connor were outstanding! I haven't had any stress at all during whole process : starting from showing the house and ending- purchasing the house. Process itself with their help was a quick and in a great working atmosphere . I highly recommend them if you seeking to purchase new home with Beazer Construction . Jeremy and Connor are very organized, knowledgeable and an accurate individuals. Great work !

The house was generally good but some things were finished in a sloppy manner and the builder is not very flexible in changing or adding things before closing. Overall I am happy with the house.

Jeremy our sales person and Brett the builder were the best I have worked with. They also built a house for my brother, which was beautiful and got me excited to work with those guys! that why I choose them; I’m thrilled with my new home! Thank you so much guys!!

Where do we start... We purchased the home in April 2021, we were constantly bombarded with phone calls "We need your Deposit, payment, etc" and by the way, you can only work with their lenders. Once we closed, communication ended there, when we needed warranty work, no communication. Mind you we have only been here 2 months and these are the issues that have Not been taken care of, or taken care of with a lack of professionalism: before we even moved in, we noted that the landscaping was horrible, we were told "oh it's okay, it will be fine", landscaping completely dead, okay we can wait for replacement, 2 months later we still have to look at the same horrible landscaping. Next we had issues with damaged appliances and bad electrical receptacles. These were easy fixes, but still took more than 2 weeks to take care of, even after we had the replacement parts in house. The sprinkler system failed within weeks, we still have not heard anything on this issue, and now the Air Conditioning unit is out completely, again, we have only been here 2 months. We have gone 3 days now without Air Conditioning, and no updates from the builder or their contractor. The Contractor did come out to "fix" the issue but could not figure out what was wrong so he started to blame us for the issue, saying we failed to maintain the unit by not changing the filter, again we have been here 2 months. So, he continues to blame us and insists that a 2 month old half dirty filter caused complete failure of the unit. Ummm yeah, I think not. So, that is what prompted me to finally write a review so if you are considering Baezer Homes, think twice or at least knock on some doors in the neighborhood to get their opinion as well. I hope this helps whomever reads this and good luck on your home purchase ! ... More

We loved working with Kercheva. She was so bubbly and helpful! Amazing customer service and always helped as soon as possible when we had a question. We absolutely love our house! It’s a dream come true :)

After only 2 months, we have cracks in the walls. Our insinkerator is broken. After 19 days, still no response to warranty claim. A/C vents have been falling off the ceiling, and ceiling looks water stained. The ceiling was uneven in the master bedroom, but that was finally resolved after waiting a long time. Very Disappointed!!

Not a great experience to me as a first time home buyer. What we heard was a top notch level about this builder and what we experienced is totally a disastrous feel with so many quality issues and incomplete work and not happy with the way home was delivered to us.

My experience during my home buying process was great. I was kept in formed at every step of the process & changes. They staff was always available to provide me assistance.

Hayley and Brad have made the home buying process extremely easy and we have loved living here!

It's a months long experience, and it doesn't end when you close.

Laura our sales lady and Scott the job supervisor both did a great job

I have enjoyed building my Beazer home! Everyone that I have met along the way has been super supportive and helpful through the entire process. Even when there was delays with Covid I was always kept in the loop about what was going on. I am enjoying living in my new Beazer home!