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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7513 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
We had a GREAT New home couselor!
- Alexandra B.
- Verified Homebuyer
- May 25, 2021
- Hanover, MD
We loved our NHC, Carson; as well as the GC that oversaw the build, Nick. We got weekly phone calls with updates and were always communicated with throughout the process. The follow up and communication on everything was great. Carson was always quick to respond to calls, and even text messages with any questions that we had. We were extremely happy with how the process went! Thanks Carson and Nick! :-)
Beazer Homes responded:
At Beazer, we are always working to provide quality homes and a memorable home-building experience. Carson and Nick are committed to this and ensuring that our homeowners are up to date on the latest progress made on their home. Thank you for your feedback and for choosing Beazer Homes, Alexandra. - Daniela ...
Total Score 5
Judd was amazing.
- Melinda S.
- Verified Homebuyer
- May 25, 2021
- Litchfield Park, AZ
The quality of my home was excellent. I really like the energy saving in the A/C. Windows were great.
Beazer Homes responded:
Thanks for sharing, Melinda! With our commitment to exceeding the latest Energy Star standards, our homes provide wall-to-wall comfort while saving you money. - Daniela
Total Score 5
Beazer Homes - Everyone at Beazer is great and really helpful
- Yesenia M.
- Verified Homebuyer
- May 25, 2021
- Baytown, TX
Everyone at Beazer is great and really helpful
Beazer Homes responded:
We think your great too, Yesenia! Thank you for choosing Beazer and welcome to the family. - Daniela
Total Score 5
Beazer Homes - Shannon was wonderful and made the buying experience easy.
- Gertrude K.
- Verified Homebuyer
- May 25, 2021
- Millville, DE
Shannon was wonderful and made the buying experience easy. She was a joy to work with. Tim kept me informed on the building process. He and John were very responsive with my issues after I moved in. My only complaint was with some of the trades that installed defective materials and had to come back to fix and/or replace. It was a waste of time and materials when why put in something defective and walk away only to have to come back. It took up Tim and John’s time to have to deal with these issues but they always responded quickly and with a smile. Now Whirlpool is another issue. They should ...
Beazer Homes responded:
Shannon, thank you for the recognition to our team. We are glad to hear that they were able to help address your concerns. However, we would like to apologize for the frustrations caused by the needed repairs. Please know that we have shared the feedback you have provided with our Delaware management team. Should you have any questions or concerns about your home in the future, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Beazer Homes - The overall home buying experience was wonderful.
- PHILIP J.
- Verified Homebuyer
- May 23, 2021
- Sacramento, CA
The overall home buying experience was wonderful. Nina is extremely helpful with keeping the buyer informed throughout the whole process. The construction was completed on time. Wyatt was very thorough doing the walk-thru, explaining all the features of the home. I would highly recommend a Beazer home at The Cove.
Beazer Homes responded:
Earning your recommendation has made our day, Philip. We strive to deliver a great home-building experience to all our homeowners, like the one you have described. Thank you for choosing Beazer Homes! - Daniela
Total Score 5
So far so good with good response to minor issues
- Carol P.
- Verified Homebuyer
- May 21, 2021
- Frankford, DE
Overall looking good so far; this is a vacation home, so we have only spent 3 nights there and await new furniture. Minor issues being addressed promptly!
Beazer Homes responded:
Thank you for making The Estuary your 2nd home, Gilda. Our team is here if you should have any questions about your new home. - Daniela
Total Score 5
They kept in touch with us since we were 100 miles away
- Sherrie T.
- Verified Homebuyer
- May 20, 2021
- Noblesville, IN
Make sure that you know the quality of the standard products verses the upgrades. and the finishing results of the painting and the windows and the drywall is a little questionable. I just feel that for a home over $330,000 I should see pristine quality finishes. We have already replaced the shower heads and some faucets. We will also need to hire painters to improve the quality of the interior paint. Very disappointed with the end results we were given.
Beazer Homes responded:
Sherrie, we appreciate you taking the time to provide feedback from your home-building experience. We understand that touch-ups needed in a new home can cause unintended frustrations. We appreciate you providing our dedicated customer care team the opportunity to assist you with resolving your warranty claims. Please know that we are here to assist you and if you have any questions or concerns we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
He was very through going over everything about my home and how everything works.
- Brenda S.
- Verified Homebuyer
- May 20, 2021
- Katy, TX
The quality and craftmanship of the home. I appreciate the quality of appliances, windows, bathroom and faucet fixtures that were purchased for my home.
Beazer Homes responded:
Brenda, thank you for choosing Beazer Homes. We work with industry-leading partners who, like us, are committed to delivering quality products for your home. - Daniela
Total Score 5
Beazer Homes - I love Beazer home, Rebeca is really nice and fallowed up with
- Rawan S.
- Verified Homebuyer
- May 20, 2021
- Murfreesboro, TN
I love Beazer home, Rebeca is really nice and fallowed up with up with us and anjelo was very nice and helpful. We are very happy and love our new home
Beazer Homes responded:
Rawan, thank you for telling us about your home-building journey with Rebecca and Angelo. It's wonderful to hear about your experience with us and we are so happy that you love your new home. - Daniela
Total Score 5
Beazer Homes - My starting experience was good with Beazer.
- Ipsit M.
- Verified Homebuyer
- May 20, 2021
- Morrisville, NC
My starting experience was good with Beazer. The sales team respond to clarify my queries. But sales team need to be more transparent for first time home buyers like what exact things are going to available in new home vs what's not. And there is a gap in communication within Beazer group sales, builder, closing personnel which create issue for customer to run after them. And traders working for builder has a poor workmanship which builder need to take responsibilities not customer.
Beazer Homes responded:
Ipsit, thank you for reaching out to us with your concerns. We missed you today but would like to help in addressing any questions or pending warranty items. At your convenience, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela
Total Score 3
We still don’t have internet service
- James P.
- Verified Homebuyer
- May 19, 2021
- Frankford, DE
The house itself is pretty well built. But Beazer did not tell us prior to closing that MediaCom, the only cable supplier in the Estuary, had not installed any of the necessary infrastructure. Beazer claims they didn’t know-that’s hard to believe. And if true, local management is incompetent and should be fired. In any case they have disavowed any responsibility. Basically, they’ve said “it’s not our problem—deal with MediaCom. They fail to understand that we buyers deal with THEM. We depend on the builder to do their due diligence in all areas. After almost 2 months we’re still dealing with ...
Beazer Homes responded:
James, that you for taking the time to discuss your concerns with us regarding the availability of your preferred network provider. We understand the frustration with installation delays and are glad to have discussed the options available to you with alternative network providers, until your preferred network is available. It is our understanding that MediaCom is working to complete their installation and provide service in the area soon. - Daniela ...
Total Score 1
Beazer Homes - Beazer is an excellent builder.
- Edgar R.
- Verified Homebuyer
- May 19, 2021
- Kissimmee, FL
Beazer is an excellent builder... The quality is great! Mr. Bruce, The construction Engineer is awesome. He was in care of all details before and after our moved in.
Beazer Homes responded:
You're pretty awesome yourself Edgar! We take pride in the quality home and service we deliver our homeowners. Thank you for choosing Beazer Homes and making Marbella your home. - Daniela
Total Score 5
The sales agent, Monika, was extremely informative, if she didn't have an answer for you, she got it ASAP. She was so pleasant to speak with, and she made you feel like she wanted the best for us through the process, she REALLY sold Beazer!
- Gary S.
- Verified Homebuyer
- May 19, 2021
- Little River, SC
Monika is the first person you come in contact with for your Beazer experience. She is very friendly, very knowledgeable, and eager to help you along in the process. We purchased our home long distance, Monika and Augie (construction mgr.) would give us updates and pictures of the house in different stages being built. If we had any questions, they were answered as quickly as possible. We are very happy with our home, even though there are a few issues, their warranty people are on top of things rather quickly, and even Augie has gone out of his way to help even though these issues do not ...
Beazer Homes responded:
We appreciate the praises, Gary! Our team is always working to make your home-building journey a great experience, and it's wonderful to hear that you are happy with your new Beazer Home. Thank you for choosing Beazer Homes and making Sunset Landing your home. - Daniela
Total Score 5
Beazer Homes - John and katie helped me out with everything.
- Gagandeep S.
- Verified Homebuyer
- May 19, 2021
- Fortville, IN
John and katie helped me out with everything...step by step They both are really helpful... had a great experience with them Thank u ..!!!
Beazer Homes responded:
Gangadeep, this is wonderful to hear. We strive to provide our homeowners with outstanding customer service. Our team is committed to being with you along the way to help answer any questions you may have. Thank you and welcome to the Beazer family! - Daniela
Total Score 5
Energy Efficient and Open Floor Plan
- Cassandra H.
- Verified Homebuyer
- May 18, 2021
- Katy, TX
We really enjoyed viewing the model home. Being able to have a 2 story home with 10ft ceilings gave a very open feel. Overall seeing how energy efficient the home could be was also a plus, especially in Texas heat. I would highly recommend Beazer Homes, we had a great experience overall!
Beazer Homes responded:
Thank you, Cassandra! It's exciting to know that you can see the difference in energy efficiency in your home. Beazer Homes is committed to exceeding the latest Energy Star standards to provide an efficient and comfortable home to all our homeowners. - Daniela
Total Score 4
Customer service
- Chiandra W.
- Verified Homebuyer
- May 18, 2021
- N Las Vegas, NV
Beazer reps selling the houses need to be more educated on the houses they’re selling. Customer service could have been a lot better. Not the house that was originally promised at signing.
Beazer Homes responded:
Chiandra, thank you for sharing your concerns with us. We are constantly evaluating opportunities to improve the experience we deliver to our homeowners and value all feedback provided. We have shared your review with our Las Vegas area team for this to be looked into further. Please know that we are also here to help with any questions or pending concerns you may have with your home, and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Home is well build and very energy efficient. My home adviser Ali was ver knowledgeable and answered every question I asked.
- Berton F.
- Verified Homebuyer
- May 18, 2021
- Baytown, TX
Beazer works well with home buyers in every aspect of the home buying process. All my concerns and questions as a first time home buyer were addressed.
Beazer Homes responded:
Ali's wonderful isn't she, Berton? At Beazer Homes, we are committed to providing outstanding service and value in every home delivered. But, we couldn't do it without the experience and dedication of our team members like Ali. Thank you for joining the Beazer family at Ashbel Cove. - Daniela ...
Total Score 5
Very helpful representatives and very nice home design
- Carlos C.
- Verified Homebuyer
- May 18, 2021
- Katy, TX
The quality of the construction and customer support has been great. Easy to contact the builder after the closing.
Beazer Homes responded:
Thank you for choosing Beazer Homes, Carlos. We are dedicated to being there for our homeowners throughout their home-building journey and beyond. Our Customer Care team is here and happy to assist with any questions or warranty needs that may need our attention. - Daniela
Total Score 5
Beazer Homes - Everyone has been great !
- Enrique A.
- Verified Homebuyer
- May 18, 2021
- Goodyear, AZ
Everyone has been great !!
Beazer Homes responded:
We love what we do and are thrilled you enjoyed working with our team, Enrique. Thank you for choosing Beazer Homes and welcome to El Cidro!
Total Score 5
Great house
- Yara A.
- Verified Homebuyer
- May 18, 2021
- Katy, TX
We have enjoyed our new home tremendously. The Beazer team made it all possible and we are greatly appreciative
Beazer Homes responded:
We love to hear when our homeowners love their new Beazer Home. Thank you for sharing and welcome to the family, Yara! - Daniela
Total Score 5
Easiest home purchase ever
- Karen N.
- Verified Homebuyer
- May 18, 2021
- Surprise, AZ
Starting with working with Susie in the mode homes, then extending to everyone else we worked with. The people checking our electrical, the design center, the walk they with the contractor. And even the escrow and loan company were just so easy and helpful
Beazer Homes responded:
Thank you, Karen. Making sure you get the best deal is easy with Mortgage Choice. By comparing offers, you know you're getting the lowest rates and fees available to you. - Daniela
Total Score 5
Beazer Homes - Friendly staff.
- William T.
- Verified Homebuyer
- May 18, 2021
- Hermitage, TN
Friendly staff. Many things are out of their control. Don't close until all issues are resolved.
Beazer Homes responded:
Thank you for choosing Beazer Homes, William! We appreciate your understanding and look forward to helping address your warranty concerns with our dedicated Customer Care team. - Daniela
Total Score 4
Beazer Homes - Beautiful home, exceptional customer service!
- Anonymous
- Verified Homebuyer
- May 18, 2021
- Sacramento, CA
Beautiful home, exceptional customer service!
Beazer Homes responded:
This is exactly what we strive to deliver. Thank you for choosing Beazer Homes! - Daniela
Total Score 5
Cooperation, informative and understanding of our needs
- Michael E.
- Verified Homebuyer
- May 18, 2021
- Mt Juliet, TN
I've had homes built elsewhere and this experience with Beazer Homes was exceptional. I was living over 1000 miles away during the built and I was kept advised of all stages of the build and sent pictures. Any concerns or questions that I had during the build were address immediately. The Design Center was well appointed and our consultant never rushed us and made great design suggestions. Overall, we are very pleased with how everything came together in our new home.
Beazer Homes responded:
No distance is too far for our team, Michael. We are dedicated to making a memorable home-building journey and creating the home you've dreamed of, even in unique circumstances. Thank you for putting your trust in Beazer Homes and allowing us to be part of your journey. - Daniela
Total Score 5
I had multiple problems that need fixed. Most have been addressed but there are still a few outstanding..
- Sharon I.
- Verified Homebuyer
- May 18, 2021
- Millville, DE
Overall I am happy with Beazer Homes. The home was not really ready for a walk thru when I had it. Also, some of the things that needed attention should have been done and thoroughly checked before move in.
Beazer Homes responded:
Sharon, it was a pleasure speaking with you yesterday. We appreciate the feedback you have provided and were glad to know that our team has had the opportunity to address the remaining items that were pending. If you have any questions about your home in the future, know that we are here and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you again. - Daniela ...
Total Score 4
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