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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7513 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Beazer Homes - Michelle helped me through the entire process i know I probably
- Quaneisha B.
- Verified Homebuyer
- April 13, 2021
- Katy, TX
Michelle helped me through the entire process i know I probably got on her nerves but she stayed patient and answered all my questions i love her and i know i was popping up alot while they was building and merl always answered mi questions when he was around they made it so easy throughout the process especially with this being my first home
Beazer Homes responded:
Building a new home should be an exciting time. Our experienced team is dedicated to being there with you every step of the way to help answer questions and make your home-building journey a great one. Thank you for choosing Beazer Homes, Quaneisha, and welcome to the family! - Daniela
Total Score 5
Beazer Homes - I was able to close on time, however there are items that need
- Neressa W.
- Verified Homebuyer
- April 13, 2021
- Murfreesboro, TN
I was able to close on time, however there are items that need to be addressed (fixed) in my house (almost 2 months after closing)
Beazer Homes responded:
Neressa, we apologize for any delays in repairs at your home. We've met with your Customer Care Representative and are happy to hear the repairs are underway. If you have any questions or concerns in the future, please know that we are here for you. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 3
Beazer Homes - Process went quite smooth with Travis .
- Viral N.
- Verified Homebuyer
- April 13, 2021
- Farmers Branch, TX
Process went quite smooth with Travis . Even after a month of selling if I have any questions , beazer homes builder and Travis are pretty quick to answer any of the queries.
Beazer Homes responded:
Thank you, Viral. At Beazer Homes, we are committed to being there every step of the way, throughout your home-building journey and beyond. Please know that we are always here and have a dedicated Customer Care team ready to assist with any questions or concerns. Should you need to reach us, please contact us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 5
Beazer Homes - Had a great experience with Beazer.
- Anonymous
- Verified Homebuyer
- April 13, 2021
- Wake Forest, NC
Had a great experience with Beazer. Heather and Philip have been great to work with. Highly recommend!
Beazer Homes responded:
We are thrilled to have earned your recommendation and will be sure to send a shout out to our Bridgeport team. Thank you for choosing Beazer Homes and sharing your experience with us! - Daniela
Total Score 5
Pleasant people we dealt with.
- The d.
- Verified Homebuyer
- April 13, 2021
- Millville, DE
Don’t settle until everything is fixed that is obvious to you. Don’t settle on a house that has construction on both sides of yours. Windows do not lock.
Beazer Homes responded:
It was great speaking with you today, D. We again apologize for the inconveniences imposed with ongoing home construction in your community, especially the neighboring homes. Our Customer Care team has been provided an update on the items which require some attention and will be reaching out to you soon. Thank you again for your time and for allowing us to assist. - Daniela ...
Total Score 1
Beazer Homes - Attitude, knowledge and availability of Laney Lassiter
- Jim W.
- Verified Homebuyer
- April 13, 2021
- Cumming, GA
Attitude, knowledge and availability of Laney Lassiter
Total Score 5
Builder
- Jagadeswara Y.
- Verified Homebuyer
- April 12, 2021
- Cumming, GA
Phillip is been great response all the time, I love the house.
Total Score 5
Beazer Homes - Person in sales office was pleasant and easy to work with, keeping
- Sandra S.
- Verified Homebuyer
- April 09, 2021
- Decatur, GA
Person in sales office was pleasant and easy to work with, keeping us informed of the progress. Also person dealing with final check/punch list was great. Continues to be very helpful. Both had great personalities. Bill is always very pleasant and informed about his job. He is eager to help and wants to do even more than we have requested.
Beazer Homes responded:
This is exactly the experience we work so hard to deliver, Sandra! Thank you for sharing your journey with us. We are excited for you to start making some amazing memories in your new Beazer Home. - Megan
Total Score 5
Cory-walkthrough agent
- Fonofili F.
- Verified Homebuyer
- April 08, 2021
- N Las Vegas, NV
Cory helped us with our walkthrough..1st and 2nd
Total Score 5
Beazer Homes - They did a fantastic job on my home, the builder did a wonderful
- Anonymous
- Verified Homebuyer
- April 08, 2021
- Oceanside, CA
They did a fantastic job on my home, the builder did a wonderful job making sure everything was always up to par. Samantha made the process go very smooth and was incredibly sweet helping me as I'm a first time home buyer. Colin also made the home buying experience a breeze and was always there to help in a heartbeat to answer every question we had.
Total Score 5
Beazer Homes - 3rd Home purchase, seamless experience.
- Michael M.
- Verified Homebuyer
- April 08, 2021
- Apex, NC
3rd Home purchase, seamless experience.
Beazer Homes responded:
Short, sweet, and exactly what we like to hear! Thank you for sharing your experience with us Michael. - Megan
Total Score 5
Outstanding workers
- Stephen L.
- Verified Homebuyer
- April 08, 2021
- North Las Vegas, NV
Shelia and John were very helpful during the process of our house being built. From all of the paperwork that we had to fill out and through the inspections that were made. They were very understanding and always willing to answer any and all questions that we may have had.
Beazer Homes responded:
At Beazer Homes we strive to create an enjoyable new home journey for all of our homeowners. We are so happy to hear Sheila and John helped make yours a good one and we thank you for sharing your experience with us. Welcome to Acacia Ranch! - Megan
Total Score 5
Beazer Homes - It didn't feel like they were just in the business to sell a
- JACKIE H.
- Verified Homebuyer
- April 08, 2021
- Austell, GA
It didn't feel like they were just in the business to sell a home, it felt like they wanted you to be a part of their family. Even after the move they continued to make sure our needs were met.
Beazer Homes responded:
Jackie, we are so happy that you found a home with us at Westside Commons! Thank you for choosing Beazer Homes. - Daniela
Total Score 5
Love
- Erivan V.
- Verified Homebuyer
- April 08, 2021
- Katy, TX
The process wasn’t the easiest one due to weather and other matters, but the wait was totally worth it. I love my house and the neighborhood, this is more than I expected, my house is well build, well distributed and we are in love. Thanks to kercheva my sales agent who helped me and my family, get into our dream home, with a tremendous deal! We thank you for your patience dealing with us and our hundreds of questions.
Beazer Homes responded:
Erivan, we are flattered that you entrusted us to build your family's dream home, and we are thrilled to hear that you love it. Our experienced team is here to help and work through whatever obstacles may arise to provide our homeowners with a personalized fit home that is made to last. - Daniela ...
Total Score 5
The construction superintendent was overwhelmed with trying to complete the homes that had been sold. This resulted in lack of subcontractor supervision and lower level of finish quality than expected.
- Terry D.
- Verified Homebuyer
- April 08, 2021
- Cumming, GA
Don't close until you are 100% satisfied with the home and construction/finish quality. I will likely do some repainting once we get settled in to hide some of the "patches" in the walls and ceilings.
Beazer Homes responded:
Thank you for bringing this to our attention, Terry. Your feedback is important to us and we have shared your comments with our Atlanta area team. Please know that we are here to help and have a dedicated Customer Care team that can assist you. Should you have any questions or additional concerns as you settle in, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Great experience...and then not so much.
- Dawn N.
- Verified Homebuyer
- April 08, 2021
- Myrtle Beach, SC
From the beginning of the process, we had a much different experience with Beazer than we had with previous builders. They did what they said they would do when they said they would do it. It was an easy, seamless process. Chris and Jeff communicated with us throughout the building and buying process, and we were thrilled. Prior to closing, we met with someone from Beazer’s customer service, and were impressed with her (I can’t remember her name). Then we closed, and were turned over to Phil. We made our first call to customer service a week or two in for multiple issues, one of which was ...
Beazer Homes responded:
Dawn, thank you for bringing this to our attention. It's disappointing to hear that the outstanding care you received during your home building journey has not carried over into your experience with our Customer Care team. We would never want anyone to feel as you have described and are looking into this further with our Myrtle Beach area team. Please know that we do ask our homeowners to submit any warranty claims through our New Home Contact Center to ensure proper documentation of each claim submission. Claims may be submitted by emailing nhcc@beazer.com or calling (888) 623-2937. Please reach out to us if you have any further questions or concerns and we would be happy to assist. - Daniela ...
Total Score 3
Builders cared about the customer
- Shawn R.
- Verified Homebuyer
- April 07, 2021
- Tomball, TX
Very resistant and disrespectful sales staff.
Beazer Homes responded:
Shawn, at Beazer we pride ourselves in providing great service & care to our homeowners. We are glad to know that you were able to experience this with our production team but disappointed that we did not meet your expectations throughout your home building journey with us. Please know that we are here to help and have a dedicated Customer Care team to assist you with any questions or concerns that you may have. Should you wish to speak with us, please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Loved the walk through from beginning middle and end
- Anonymous
- Verified Homebuyer
- April 07, 2021
- Austell, GA
Loved that I had three walk throughs and a thorough explanation of the process from start to finish from the builder David
Total Score 4
Beazer Homes - really enjoyed working with Blythe!
- Christopher B.
- Verified Homebuyer
- April 07, 2021
- Las Vegas, NV
really enjoyed working with Blythe!
Total Score 5
Great people at the Blue Water Lakes community
- Remus Y.
- Verified Homebuyer
- April 07, 2021
- Manvel, TX
Turquoise and Micah were the great thru the while process they made it so easy to get everything we wanted in the experience of purchasing a new home!!!
Beazer Homes responded:
We love seeing our homeowners give shout outs to our team, Remus! Thanks for putting your trust into Beazer, we'll pass along the kudos to Turquoise, Micah, and the Bluewater Lakes team. Welcome to the family! - Sam
Total Score 5
Beazer Homes - Good construction and great service
- Raviteja T.
- Verified Homebuyer
- April 05, 2021
- Cumming, GA
Good construction and great service
Total Score 5
New construction in great area.
- Anonymous
- Verified Homebuyer
- April 05, 2021
- Summerville, SC
Lots of options in house plans. Great ammenities.
Total Score 5
Great Customer Service to go along with the Beautiful Beezer Home
- Edward T.
- Verified Homebuyer
- April 04, 2021
- Apopka, FL
The customer service/Sales person went over and above the call of duty. The Design center made every accommodation available. The contractor was very knowledgeable and available for any questions. I wouldn’t buy from any other builder!!
Beazer Homes responded:
You've made our day, Edward! We're so happy to hear that our Wekiva team took such wonderful care of you. Thank you for putting your trust in Beazer, welcome home! - Sam
Total Score 5
We would not hesitate to recommend Beazer Homes and their team
- Freddy R.
- Verified Homebuyer
- April 03, 2021
- Katy, TX
Beazer Homes has just completed our new home. The process from the first day we walked into the Beazer homes at Young Ranch until today has been incredibility satisfying. They are thorough, detailed, and customer oriented. We enjoyed working with the entire staff. I would highly recommend Beazer Homes, they are outstanding. Thank you doesn’t seem like enough to this company!
Total Score 5
The great sales person Crist, not pushy very easy to deal with.
- Reginald P.
- Verified Homebuyer
- April 02, 2021
- Riverview, FL
Everything about buying a Beazer home was great, but once in the home, as a contractor myself, I saw how cheap the quality of materials used in the construction of the homes are and the inflated prices are they do not match.
Beazer Homes responded:
Reginald, thank you for sharing your experience with us. We pride ourselves on providing exceptional customer care while delivering a quality home to our homeowners. While it's great to hear that our team made it a smooth process for you, we are disappointed that we did not meet your quality expectations. Please know that we have a dedicated customer care team who can assist in ensuring any concerns are addressed. Should you wish to speak with us further, please contact our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Thank you again. - Daniela ...
Total Score 5
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