Beazer Homes Reviews

Beazer Homes responded:
We want to apologize for the issues you've experienced since moving into your home, Aroldo. We've reached out to your local Beazer leadership team and are happy to hear that a meeting has been scheduled with you and our Houston Team, to discuss your concerns in depth. We are here to help whenever you need us, so don't hesitate to reach out to the New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ... More

Beazer Homes responded:
Beazer Homes is always working to provide Choice Plan Options that allows our homeowners to design a space that works for their lifestyle. Due to these efforts, our selections and Choice Options change over time. We are sorry to hear that you would have wanted to select from the enhanced options provided after your home was designed, and will make sure to pass that feedback along to our team. We want to ensure that you receive your warranty information and that any pending items are taken care of. Please reach out to our New Home Contact Center at nhcc@beazer.com or 888.623.2937 and we would be happy to assist. – Daniela ... More

Beazer Homes responded:
Thank you for your feedback. We are sorry to hear about any issues you have experienced since moving into your new home. Our Phoenix team let us know they are currently working with you to address any concerns you may have. However, should you have any questions or concerns in the future please do not hesitate to contact our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ... More

Beazer Homes responded:
We appreciate you taking the time to share this information with us. We would like to apologize for any issues regarding paint restriction. Please know we are always here to help and should you have any concerns regarding your home in the future please feel free to contact the New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ... More

Beazer Homes responded:
We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Nashville team and show that no warranty requests have been submitted to us. We would like to assist in solving any concerns you may have, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com to submit any concerns with your home. Thank you again! ... More

Beazer Homes responded:
Thank you for the feedback as we will use this information to continuously improve our service. We want you to know we are always here to assist in any way we can, and encourage you to reach out to us with any questions or concerns you may have in the future. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ... More

Beazer Homes responded:
Thank you for your feedback! We apologize for any frustrations you may have experienced with the closing process. Bill is a wonderful Customer Care Representative, and we are happy he is helping you resolve the issues. Should any other issues arise, please reach out to our New Home Contact Center. They can be reached at 888-623-2937 or via email at nhcc@beazer.com, and are ready to address any warranty concerns you may have. Thank you again! ... More

Beazer Homes responded:
Thank you for submitting this feedback. In review of your account information, we see all warranty requests submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ... More

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to submit your feedback. We are apologize for any frustrations. Upon reviewing your account, we show that all warranty requests submitted to us have been addressed. Should you have additional items that need review, please feel free to contact our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. They will ensure your concerns are addressed. Thank you again! ... More

Beazer Homes responded:
Thank you for your response! Your feedback is greatly appreciated. We apologize for any inconveniences you may have experienced with the move in process. Should any warranty or general issues arise moving forward, please reach out to us at 888-623-2937 or via email at nhcc@beazer.com. Thanks again! ... More

Beazer Homes responded:
We appreciate your feedback, however, are disappointed to hear that we have fallen short in meeting your expectations. In review of your home’s history, we see that your local customer care representative has worked with you to address your submitted warranty claims. Please know that we are here to help and hope to better handle any future warranty concerns for you. To ensure proper documentation and most efficient service, we ask that warranty requests be submitted directly to our New Home Contact Center at nhcc@beazer.com or via telephone at (888) 623-2937. Once received your local customer care representative will follow up with you to help address your submitted concerns. ... More

Beazer Homes responded:
We appreciate your kind words, Madhu! If we can ever help with anything, please do not hesitate to contact the team at 888-623-2937. - Megan

Beazer Homes responded:
We apologize for any frustration you have experienced with your new home, FNU. We proudly offer Whirlpool appliances in all of our homes, and they are backed by a generous warranty. If you need any assistance coordinating work under the warranty, please give us a call at 888-623-2937. We look forward to working with you. - Megan ... More

Beazer Homes responded:
We apologize that we were unable to meet the standard we set for all our homeowners with your purchase, and we appreciate you allowing us to look into this and for taking the time to share your concerns. To fully understand what’s happening and get your concerns addressed as quickly as possible, please reach out to our New Home Contact Center so they can review your situation in detail and ensure it’s routed to the right team for resolution. You can contact them at 888-623-2937 or NHCC@Beazer.com. We’re here to help and appreciate the opportunity to make things right. – Manny ... More

Beazer Homes responded:
We’re truly sorry to hear that your homebuying experience has been frustrating and that some of your repairs have taken longer than expected. That’s not the experience we work to provide, and we understand how disappointing it can be when expectations are not met, especially with such an important purchase. We would appreciate the opportunity to look into this further and support you. If you’re willing, please contact our New Home Contact Center so we can review any open cases and assist in any way we can. Our team can be reached at 888-623-2937. We look forward to hearing from you and to helping make things right. ... More

Beazer Homes responded:
Delivering a well-crafted home, built to last, is our passion at Beazer, Shijo. We also know any new construction will experience a few speed bumps along the journey. This is why our team of warranty professionals stands ready to address any post-close concerns you may have. Upon researching your account history, I am glad to see the Mavera team has addressed both warranty claims you have submitted and are actively working on the drainage concern. Should you notice any additional items we may need to take a look at, do not hesitate to let us know by calling (888) 623-2937. Thank you for sharing your feedback, and welcome to the Mavera community! - Megan ... More

Beazer Homes responded:
The new home journey is our passion, and we never want to hear one of our homeowners has had a less than ideal experience. We are happy to know your Beazer team has been making progress, but we also want you to know we are always here to help. If there is anything we can assist with, please do not hesitate to contact us at (888) 623-2937. We want to thank you for choosing Beazer Homes, and we look forward to turning your experience into a great one! - Megan ... More

Beazer Homes responded:
We truly regret that your experience has not met your expectations, and we want to acknowledge the concerns you've raised. At Beazer Homes, our goal is always to ensure every homeowner feels supported from the contract through the closing and beyond. Your initial concerns you mentioned before closing, we understand you had questions about access and various construction items. While we work diligently to balance construction safety and scheduling with visibility into the home, we know that this can sometimes cause frustration. Despite those concerns, we appreciate that you chose to move forward with the purchase. Since closing, our records indicate that our customer care team has actively worked with you to address your submitted requests, including HVAC and appliance concerns. Our field teams and trade partners, including Whirlpool and HVAC technicians, have responded to your reported items and, in some cases, confirmed that the systems are performing within expected specifications. That said, we respect that your expectations may differ, and we’re sorry that our resolutions have not met your satisfaction. We are committed to honoring our warranty obligations and providing the service you deserve. We understand that clear communication is essential, and we will continue to review our internal processes to ensure timely and helpful responses. If there are any unresolved issues or new concerns, please don’t hesitate to contact us directly. We want to make sure everything is documented and addressed appropriately. Thank you again for your valuable feedback. It helps us improve, and we wish you the very best in your new home. – Beverly ... More

Beazer Homes responded:
We’re truly sorry to hear that your experience so far has been disappointing. Moving into a new home should be a time of excitement and comfort, and we regret that this has not been the case for you. Please know that we take your concerns seriously, and we’ve reached out to your local Warranty and Land teams regarding the matters you've raised. We've been assured that they are actively working to address each item thoroughly and in a timely and professional manner. Our goal is to ensure your home meets the standards you deserve, so you can begin enjoying it as intended. We genuinely appreciate your patience and the opportunity to make things right. If there’s anything we can do to further support you during this time, please don’t hesitate to let us know and contact our New Home Contact Center at (888) 623-2937. - Manny ... More

Beazer Homes responded:
Thank you for sharing your feedback, and congratulations on your new home. We’re glad to hear that your sales experience was positive, but we're truly sorry to learn about the issues you've encountered since moving in.

We understand how frustrating it must be to experience delays in receiving mail and repairs, especially when you're settling into a new home. We take concerns like the 911 address filing and timely repairs very seriously and are actively working with our team to ensure these matters are addressed promptly and do not recur.

Please feel free to reach out to our Customer Care team directly at 888-623-2937so we can assist you further and help resolve these issues as quickly as possible. Your satisfaction is important to us, and we appreciate the opportunity to make things right. - Stephanie ... More

Beazer Homes responded:
We truly value all feedback, positive or negative, as it helps us understand where we're meeting expectations and where we need to improve. We're very sorry to hear that your experience was not what it should have been. The concerns you've raised are being taken seriously and will be shared with the appropriate teams. Our communication, transparency, and homeowner experience are a top priority, and you taking the time to share your personal experience will play a role in helping us make necessary changes. Thank you again for taking the time to bring this to our attention. – Manny ... More

Beazer Homes responded:
Thank you for sharing your feedback, Mario. We're very sorry to hear about your experience and sincerely apologize for the inconvenience and frustration this has caused. What you’ve described falls short of the standards we set at Beazer Homes, both for our team and the customer experience we strive to deliver.
We take your concerns seriously—particularly regarding the electrical work, delays with painting and sheetrock, and the condition of the attic. These issues should have been addressed promptly and correctly, and we understand how frustrating it is when timelines aren't met.
If you have any outstanding service items, please don’t hesitate to reach out to the NHCC at (888) 623-2947. We'd appreciate the opportunity to make things right. Thank you again for your feedback—it helps us do better. – Stephanie ... More

Beazer Homes responded:
For over nine generations, Beazer has been building a home our customers can be proud of. While we know new construction can have a few speedbumps along the way, everyone at Beazer, from the sales team, to construction, our warranty professionals, and everyone in between, is passionate about creating a lasting relationship with our homeowners. We appreciate your feedback and apologize that your new home did not meet your expectations. As the nation’s number 1 energy-efficient home builder, we take immense pride in the homes we build and know we can quickly and thoroughly address any concerns you have. We encourage you to give us a call at 888-623-2937, we are always happy to answer questions because we know, an informed homeowner is a happy homeowner. We look forward to working together and know as you settle in you will begin to love your home and community more than you imagined. Thank you for choosing Beazer Homes! - Stephanie ... More