Beazer Homes Reviews

Beazer Homes responded:
We appreciate your kind words, Madhu! If we can ever help with anything, please do not hesitate to contact the team at 888-623-2937. - Megan

Beazer Homes responded:
We apologize for any frustration you have experienced with your new home, FNU. We proudly offer Whirlpool appliances in all of our homes, and they are backed by a generous warranty. If you need any assistance coordinating work under the warranty, please give us a call at 888-623-2937. We look forward to working with you. - Megan ... More

Beazer Homes responded:
We apologize that we were unable to meet the standard we set for all our homeowners with your purchase, and we appreciate you allowing us to look into this and for taking the time to share your concerns. To fully understand what’s happening and get your concerns addressed as quickly as possible, please reach out to our New Home Contact Center so they can review your situation in detail and ensure it’s routed to the right team for resolution. You can contact them at 888-623-2937 or NHCC@Beazer.com. We’re here to help and appreciate the opportunity to make things right. – Manny ... More

Beazer Homes responded:
We’re truly sorry to hear that your homebuying experience has been frustrating and that some of your repairs have taken longer than expected. That’s not the experience we work to provide, and we understand how disappointing it can be when expectations are not met, especially with such an important purchase. We would appreciate the opportunity to look into this further and support you. If you’re willing, please contact our New Home Contact Center so we can review any open cases and assist in any way we can. Our team can be reached at 888-623-2937. We look forward to hearing from you and to helping make things right. ... More

Beazer Homes responded:
Delivering a well-crafted home, built to last, is our passion at Beazer, Shijo. We also know any new construction will experience a few speed bumps along the journey. This is why our team of warranty professionals stands ready to address any post-close concerns you may have. Upon researching your account history, I am glad to see the Mavera team has addressed both warranty claims you have submitted and are actively working on the drainage concern. Should you notice any additional items we may need to take a look at, do not hesitate to let us know by calling (888) 623-2937. Thank you for sharing your feedback, and welcome to the Mavera community! - Megan ... More

Beazer Homes responded:
The new home journey is our passion, and we never want to hear one of our homeowners has had a less than ideal experience. We are happy to know your Beazer team has been making progress, but we also want you to know we are always here to help. If there is anything we can assist with, please do not hesitate to contact us at (888) 623-2937. We want to thank you for choosing Beazer Homes, and we look forward to turning your experience into a great one! - Megan ... More

Beazer Homes responded:
We truly regret that your experience has not met your expectations, and we want to acknowledge the concerns you've raised. At Beazer Homes, our goal is always to ensure every homeowner feels supported from the contract through the closing and beyond. Your initial concerns you mentioned before closing, we understand you had questions about access and various construction items. While we work diligently to balance construction safety and scheduling with visibility into the home, we know that this can sometimes cause frustration. Despite those concerns, we appreciate that you chose to move forward with the purchase. Since closing, our records indicate that our customer care team has actively worked with you to address your submitted requests, including HVAC and appliance concerns. Our field teams and trade partners, including Whirlpool and HVAC technicians, have responded to your reported items and, in some cases, confirmed that the systems are performing within expected specifications. That said, we respect that your expectations may differ, and we’re sorry that our resolutions have not met your satisfaction. We are committed to honoring our warranty obligations and providing the service you deserve. We understand that clear communication is essential, and we will continue to review our internal processes to ensure timely and helpful responses. If there are any unresolved issues or new concerns, please don’t hesitate to contact us directly. We want to make sure everything is documented and addressed appropriately. Thank you again for your valuable feedback. It helps us improve, and we wish you the very best in your new home. – Beverly ... More

Beazer Homes responded:
We’re truly sorry to hear that your experience so far has been disappointing. Moving into a new home should be a time of excitement and comfort, and we regret that this has not been the case for you. Please know that we take your concerns seriously, and we’ve reached out to your local Warranty and Land teams regarding the matters you've raised. We've been assured that they are actively working to address each item thoroughly and in a timely and professional manner. Our goal is to ensure your home meets the standards you deserve, so you can begin enjoying it as intended. We genuinely appreciate your patience and the opportunity to make things right. If there’s anything we can do to further support you during this time, please don’t hesitate to let us know and contact our New Home Contact Center at (888) 623-2937. - Manny ... More

Beazer Homes responded:
Thank you for sharing your feedback, and congratulations on your new home. We’re glad to hear that your sales experience was positive, but we're truly sorry to learn about the issues you've encountered since moving in.

We understand how frustrating it must be to experience delays in receiving mail and repairs, especially when you're settling into a new home. We take concerns like the 911 address filing and timely repairs very seriously and are actively working with our team to ensure these matters are addressed promptly and do not recur.

Please feel free to reach out to our Customer Care team directly at 888-623-2937so we can assist you further and help resolve these issues as quickly as possible. Your satisfaction is important to us, and we appreciate the opportunity to make things right. - Stephanie ... More

Beazer Homes responded:
We truly value all feedback, positive or negative, as it helps us understand where we're meeting expectations and where we need to improve. We're very sorry to hear that your experience was not what it should have been. The concerns you've raised are being taken seriously and will be shared with the appropriate teams. Our communication, transparency, and homeowner experience are a top priority, and you taking the time to share your personal experience will play a role in helping us make necessary changes. Thank you again for taking the time to bring this to our attention. – Manny ... More

Beazer Homes responded:
Thank you for sharing your feedback, Mario. We're very sorry to hear about your experience and sincerely apologize for the inconvenience and frustration this has caused. What you’ve described falls short of the standards we set at Beazer Homes, both for our team and the customer experience we strive to deliver.
We take your concerns seriously—particularly regarding the electrical work, delays with painting and sheetrock, and the condition of the attic. These issues should have been addressed promptly and correctly, and we understand how frustrating it is when timelines aren't met.
If you have any outstanding service items, please don’t hesitate to reach out to the NHCC at (888) 623-2947. We'd appreciate the opportunity to make things right. Thank you again for your feedback—it helps us do better. – Stephanie ... More

Beazer Homes responded:
For over nine generations, Beazer has been building a home our customers can be proud of. While we know new construction can have a few speedbumps along the way, everyone at Beazer, from the sales team, to construction, our warranty professionals, and everyone in between, is passionate about creating a lasting relationship with our homeowners. We appreciate your feedback and apologize that your new home did not meet your expectations. As the nation’s number 1 energy-efficient home builder, we take immense pride in the homes we build and know we can quickly and thoroughly address any concerns you have. We encourage you to give us a call at 888-623-2937, we are always happy to answer questions because we know, an informed homeowner is a happy homeowner. We look forward to working together and know as you settle in you will begin to love your home and community more than you imagined. Thank you for choosing Beazer Homes! - Stephanie ... More

Beazer Homes responded:
We understand your concerns and the frustration that you’ve expressed, and we take feedback like this very seriously. However, we want to clarify that our company does not engage in any practices that could be described as fraudulent or misleading. We follow strict ethical standards and ensure that all communication and agreements are handled transparently in our contracts. We recognize that every experience is unique, and we truly regret that your experience did not meet your expectations. Thank you again for reaching out and allowing us the opportunity to respond. - Manny ... More

Beazer Homes responded:
The Beazer family and name have stood for quality homebuilding, craftsmanship, and award-winning innovation for over nine generations. With Beazer, home is where you live, grow, and thrive. The entire new home journey is priority number one for everyone at Beazer Homes, and we apologize if your experience has not met your expectations, Jason. But we are glad to hear that you, Jennifer, Mike, and your entire warranty team have built such a solid partnership. Please know we are always here for you and are just a call away at 888-623-2937. The Waverly team welcomes you home! ... More

Beazer Homes responded:
The Beazer new home journey is an experience we take immense pride in, Dawn. One of the pillars of the Beazer experience is our Mortgage Choice program, which sets us apart from other builders because you are given the choice to choose the lender and offer that most benefits you. We do not offer in-house financing that locks you into one lender. If this process wasn't explained in a way that resonated with you, we are very sorry. Please know we are here for you as you settle into your new home, and we are always happy to answer questions. Give us a call at 888-623-2937 or email NHCC@beazer.com. Mark, Wayne, and the entire Ballard Green team are excited to welcome you home, and we are grateful to be a part of the memories that will be made in the years to come. ... More

Beazer Homes responded:
The new home journey can be an exciting but stressful time and having a strong team in place to guide our buyers through this process is a top priority for all of us at Beazer Homes. Hearing that your experience was less than perfect is never the outcome we aim for, but we want you to know we are here for you. Should you have any questions or concerns as you settle in, please do not hesitate to contact us at (888) 623-2937. We look forward to building a lasting partnership for the years to come and we are honored to be a part of the memories that will be made in your new Beazer Home. – Wendy ... More

Beazer Homes responded:
Mr. Storms, you chose to buy your home from Beazer and that means the world to all of us. The fact that your experience didn’t meet the high standard of satisfaction we strive to provide at Beazer Homes is disheartening to read. We stand behind our company's core values and providing an amazing new home-buying experience for our homeowners is at the top of that list. I can assure you that the Myrtle Beach team is dedicated to doing what is best for our homeowners and completing warranty work in a timely, efficient, and accurate manner is a top priority for all of us. I encourage you to reach out to our New Home Contact Center at 888-623-2937 so we can discuss your concerns further and work toward a resolution. - Manny ... More

Beazer Homes responded:
The feedback we receive from our homeowners is vital for our continued growth, Bharat, and I thank you for sharing additional details about your experience. None of us at Beazer want the new home journey to be anything other than perfect, but when hiccups occur, it is always heartening to hear the local team jump into action to resolve any concerns. I am thrilled your team has created lemonade out of lemons and if there is ever anything I can do to be a part of the continued success, do not hesitate to contact me at 888-623-2937. – Manny ... More

Beazer Homes responded:
Your new home journey is the highest priority for everyone at Beazer Homes and we apologize if your experience did not meet your expectations. We do acknowledge that during the new build process, things can arise, but our goal is to always work with our homeowners to ensure open communication and to foster our mutual teamwork during the process and for the years to come. My name is Stephanie, and I oversee the Delaware Division for the corporate office. I would also like to personally apologize, and should you have any concerns in the future please feel free to contact my team at (888) 623-2937. Thank you for submitting your feedback, I am confident we can build your trust back and we are grateful to have you in the Beazer family. – Stephanie ... More

Beazer Homes responded:
Honest feedback is crucial for success, and we appreciate you taking the time to share these details with us, Jim. The quality of our materials and construction of a Beazer Home is something every Beazer employee is extremely proud of, and we take any concerns in these areas very seriously. My name is Stephanie, and I work with the corporate office, we spoke recently about your experience, and I want to thank you for providing additional information. I am always here for you, in addition to your local team. I understand that Kevin, our Area Construction Manager, has reached out and you are working together to address each item. If you encounter any issues in the future, please don’t hesitate to contact my team at (888) 623-2937. Thank you again, we are honored you chose Beazer, and we look forward to building a lasting relationship in the months and years to come. ... More

Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns so that we may turn this situation around that you may enjoy your home and beautiful community. Wishing you the best. – Wendy ... More

Beazer Homes responded:
Thank you for sharing your experience with us, John. We’re sorry to hear that your construction experience did not meet your expectations when purchasing your Beazer home. We want you to know that we have reviewed your concerns with our local leadership team. We understand that the Area Manager, Mike, has been working diligently to address the issues you’ve reported.

If there’s anything further you’d like to discuss or if you have additional concerns, please don’t hesitate to reach out. Your satisfaction is very important to us, and we’re here to help ensure that any remaining issues are resolved. Please contact the New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com with any concerns - Stephanie ... More

Beazer Homes responded:
Thank you for sharing your feedback with us, Bryan. We sincerely apologize for any issues you’ve encountered with your new Beazer home. Our team has reviewed your account, and we understand that your Customer Care Representative, Greg, has been in touch with you to address your concerns.

We appreciate your patience and are committed to improving your experience. Please know we are here to help and can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com.

Thank you for your understanding. ... More

Beazer Homes responded:
Stuart, we are sorry to hear your experience did not meet your expectations. The team at Regal Chase 2o2 would like the opportunity to extend a helping hand in this matter.  Please feel free to contact the New Home Contact Center at (888) 623-2937 to discuss further. We appreciate your partnership and thank you for choosing Beazer Homes to build your future. -Wendy ... More

Beazer Homes responded:
Thank you for taking the time to share your experience with us, Lois. We are genuinely sorry to hear that your time in your new home has not met your expectations. With over 30 years in the industry and a commitment to exceptional quality and care in every home we build, Beazer Homes takes feedback like this very seriously.

Please know that your concerns are important to us, and we are dedicated to resolving any issues you are facing. Our goal is to ensure that every home we build provides the high standard of living that our customers deserve. The Maryland team would be more than happy to repair any outstanding or future warranty issues that need to be addressed.

Please know we are here to help and can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. - Stephanie ... More