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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7513 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Beazer Homes - The homes are beautiful and the employees are fantastic
- Richard H.
- Verified Homebuyer
- March 02, 2021
- Indian Springs, NV
The homes are beautiful and the employees are fantastic
Total Score 5
Frustrating and stressful experience
- Anonymous
- Verified Homebuyer
- February 28, 2021
- Rosenberg, TX
Our overall experience buying house was so stressful and frustrating. We feel that they have sacrifice the quality of their homes over quantity. They are building lots of houses and they are rushing on finishing them. The agent and construction manager never cared about our concerns. The construction manager doesn't even know what's happening in our house during the building phase. We have to inform and update him that we found errors and issues.
Beazer Homes responded:
This is never how we want any of our homeowners to feel. We'd like the opportunity to speak with you regarding your experience and assist you with your concerns. Please, give us a call at (866) 981-5867, we look forward to your call. Thank you - Sam
Total Score 1
Quality Design Beazer Home with Exceptional Modern & Smart Build
- Angel D.
- Verified Homebuyer
- February 26, 2021
- Myrtle Beach, SC
At Beazer Homes, you have options to configure your new dream home with optional floorplans. The NHC is available for the first 14 days to modify your options making the process easy. I recommend that you do your research prior to selecting your new home. The model home is well-staged helping you make a decision. We love our new Persimmon Art and Craft Elevation thanks to our builder Jeff aka "Buffalo Bills" and his Beazer Team for such careful attention to our beautiful, unique, cozy, and quality of craftsmanship of the Beazer Home experience.
Beazer Homes responded:
Welcome to the Beazer family, Angel! A beautifully designed home with wall-to-wall comfort is what we strive for. We are delighted to know that you love your Beazer home and appreciate you sharing your experience with us. - Daniela
Total Score 5
False Hope
- Lauryn K.
- Verified Homebuyer
- February 26, 2021
- Manvel, TX
The day before putting down earnest money I was promised all these magical things- I would be helped for the first 30 days with any cosmetic issues and I would be helped if there was any warranty problems. I was promised someone would take care of me. My initial review was 5 starts because everyone was so nice and seemed trust worthy. Now is like pulling nails trying to get my requests done. One request that I made less than 30 days of closing, took 5 weeks to be addressed. Don't tell me that you are here for me and can address my issues and then ignore me and avoid me. I have now tried ...
Beazer Homes responded:
We strive to provide outstanding customer care to all of our homeowners, and wanted to apologize for the lack of communication, Lauryn. We'd like the opportunity to speak with you regarding your concerns and work towards a resolution. Please give us a call at (866) 981-5868, we look forward to making things right. - Sam ...
Total Score 2
Joe was very informative and he was always available when I had questions and concerns.
- Donna A.
- Verified Homebuyer
- February 24, 2021
- Crandall, TX
I just want to say that my builder was awesome. Knew the answers to all my questions and I could not have asked for a better first time home buyer experience.
Total Score 5
Unprofessionalism and bad quality of home.
- Liliana G.
- Verified Homebuyer
- February 23, 2021
- Baytown, TX
This was my first time building a home and it wasn’t the experience I thought it would be. The builder blamed the long building process on the impact of coronavirus. (It was 6+ months when I was told it was a 3-4months process at escrow) I was very patient with the timing because I wanted my house to be done right. Unfortunately at the end the quality of the home was not up to par and the work was not professionally done correctly. The sheet rock meeting and the walk through was pointless because every time I would point something out the builder would make an excuse on why he can’t fix it. ...
Beazer Homes responded:
Liliana, we are always grateful to our homeowners for choosing Beazer Home and hope to provide them with an amazing home-building experience. Unfortunately, from what you have described, we did not deliver this for you. We would like the opportunity to address these issues so that you can begin enjoying your new home. However, we were unable to reach you today. When you have a moment, please contact us at nhcc@beazer.com or 888.623.2937. Thank you. - Daniela ...
Total Score 2
Great Experience
- Renetta S.
- Verified Homebuyer
- February 23, 2021
- Hanover, MD
Quality home and quality service
Total Score 5
Absoultely Horrible Customer Experience
- Anonymous
- Verified Homebuyer
- February 23, 2021
- Hanover, MD
Decent product, but you can easily find similar craftmanship with better customer service elsewhere. I signed for building plans that were not completed correctly and then I was given a hassle for an issue that was clearly defined graphically and contractually. Project management/Builder is often unresponsive. I was treated/spoken to in a rude manner after holding Beazer accountable for poor professionalism. I unfortunately had no choice to settle on my home, but I do not recommend Beazer Homes.
Beazer Homes responded:
We pride ourselves on providing outstanding customer service and would like to apologize for the experience you have described. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We would like to hear more about your experience to help address the concerns. We look forward to further discussing this matter with you. - Daniela ...
Total Score 1
Expertise and Knowledge
- Brody B.
- Verified Homebuyer
- February 23, 2021
- San Tan Valley, AZ
We had a great home buying experience! Gabe was our project manager and he was always there to help and answer all our questions. He was professional and never annoyed when we didn't understand a part of the construction process. He cared greatly about our home and made sure everything was exactly how we wanted it. Also, Kim was our sales rep and she was fantastic! She was very responsive to our calls/emails and was always sending us pictures and updates throughout the construction process! We also really like the energy efficiency of Beazer homes! We would buy again!
Beazer Homes responded:
We strive to provide exceptional customer care for all of our homeowners, Brody. Our goal is to help our homeowners turn their house into a home, and we're so happy to hear our Morning Sun Farms team helped guide you through your journey. Welcome to the Beazer family! - Sam
Total Score 5
Very Happy New Homeowners
- Aaron S.
- Verified Homebuyer
- February 22, 2021
- Redlands, CA
Builder is great. They have taken good care of us. Any issues with the house have been quickly responded too. We are AMAZED at our utility savings so far. House is really efficient and keeps a steady temperature, etc. We love the layout. We are very happy with our decision to go with Beazer Homes!
Beazer Homes responded:
We just love helping our homeowners build their dream home, Aaron. Exceeding the latest Energy Star standards is always our commitment. Welcome to the Solstice family! - Sam
Total Score 5
Beazer Homes - Great communication from start to finish.
- John G.
- Verified Homebuyer
- February 22, 2021
- Frankford, DE
Great communication from start to finish. Special shout out to Ashley Morley and Mike White for timely answering questions and keeping us informed every step of the way. Superb quality construction and follow-up
Beazer Homes responded:
We're happy to hear that Ashley and Mike took such great care of you, John. Welcome to the family! - Sam
Total Score 5
love the home
- Gary S.
- Verified Homebuyer
- February 20, 2021
- Frankford, DE
important to keep an eye on the building process although the builder did not like that, considered that a distraction. did not like me tracking him down if I had a concern.
Beazer Homes responded:
Our New Home Contact Center is always available if you ever have any questions, Gary. We never want you to feel like you cant reach out to us. Send us an email to nhcc@beazer.com or call 888-623-2937. - Megan
Total Score 3
PPPP
- Ciro N.
- Verified Homebuyer
- February 18, 2021
- Frankford, DE
The communication and time spent to answer any questions or concerns we had was great.
Beazer Homes responded:
Ciro, thank you for taking the time to share your experience with us. Beazer prides itself in providing outstanding customer care to our homeowners throughout their home-building journey and beyond. If you have any questions in the future, please reach out to us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 5
Beazer Homes - The house was built very well but I still having some issues
- Raul C.
- Verified Homebuyer
- February 17, 2021
- Sacramento, CA
The house was built very well but I still having some issues that have not been fixed.
Beazer Homes responded:
Thank you for choosing Beazer Homes, Raul. We show that our team at The Cove has taken care of all reported items, but we want to make sure that we have not overlooked anything. A member of our team will be reaching out to you shortly to go over anything missed. Should you have any questions or need to reach us in the future, please contact us at nhcc@beazer.com or 888.623.2937- Daniela ...
Total Score 4
Beazer Homes - The whole experience with Beazer was and continues to be awesome!
- Debbie K.
- Verified Homebuyer
- February 17, 2021
- Apopka, FL
The whole experience with Beazer was and continues to be awesome! My husband and I would highly recommend Beazer!
Beazer Homes responded:
Debbie, thank you for choosing to be part of the Beazer family! We pride ourselves in providing exceptional customer service to our homeowners so it delights us to hear your feedback and recommendation. - Daniela
Total Score 5
Someone always there to count on to answer any questions or concerns.
- George G.
- Verified Homebuyer
- February 16, 2021
- Myrtle Beach, SC
There is always someone who will walk you through any questions you may have about the whole operation and process. Extremely knowledgeable and highly qualified to help you with your research and questions.
Beazer Homes responded:
Thank you for noticing our team's commitment, George. We pride ourselves on providing our homeowners outstanding customer care. Our experienced team is there every step of the way to help answer any questions that may arise. Please know that we are only an email or call away and can be reached at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 5
Beazer Homes - The entire process was quick and easy.
- Zhou N.
- Verified Homebuyer
- February 16, 2021
- Wake Forest, NC
The entire process was quick and easy. Quality of the house is really good.
Beazer Homes responded:
Thank you for sharing your home buying experience with us, Zhouxin. Working with industry-leading partners committed to innovation & quality along with Beazer's quality assurance program is part of the Beazer difference that ensures your home is built to last. - Daniela ...
Total Score 5
Love my home
- Maria M.
- Verified Homebuyer
- February 16, 2021
- Katy, TX
Carey did such a great job for my home! thank you so much Carey. If there was any problems he would be the first one there to fix an issue. I’m a first time home buyer and I had the most amazing experience!
Beazer Homes responded:
Congratulations, Maria! Thank you for choosing Beazer and entrusting us to build your first home. It's great to hear the wonderful care that Carey provided to make this such a wonderful experience. If you have any questions about your home in the future please know we are only a message or call away and can be reached at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 5
Quality Construction
- Rekha K.
- Verified Homebuyer
- February 16, 2021
- Forney, TX
Very professional, kept us updated with weekly report and closed on time. Not very impressed with title company.
Total Score 4
Attention to Detail and Quality of the Construction is The Best!
- Michael D.
- Verified Homebuyer
- February 16, 2021
- Las Vegas, NV
Attention to the detail that comes with the construction craftsmanship of the home was unexpected and impressive! The sales, construction and foreman's staff are all professional and provide genuine exceptional customer service which is rare anywhere.
Beazer Homes responded:
Michael, your compliments have put a smile on our face! Surprising performance and outstanding customer care are all part of the Beazer difference. Thank you for choosing to be part of the Beazer family at Ravenna. - Daniela
Total Score 5
Beazer Homes - Home buying process was simple.
- Sarah G.
- Verified Homebuyer
- February 16, 2021
- Sacramento, CA
Home buying process was simple. Beazer is responsive and addresses any issues, if they arise.
Beazer Homes responded:
Thank you, Sarah. We pride ourselves on providing outstanding customer care. Being with our homeowners throughout their home building journey and beyond is important to us at Beazer Homes. If you have any questions about your home please let us know. We are always here to help. - Daniela ...
Total Score 5
Nice,
- Tony G.
- Verified Homebuyer
- February 16, 2021
- Riverview, FL
Great Quality, personnel are friendly & knowledgeable.
Total Score 5
Beazer Homes - Our initial review of the model home was very informational and
- Ryan C.
- Verified Homebuyer
- February 16, 2021
- Nashville, TN
Our initial review of the model home was very informational and the design center experience was great!
Beazer Homes responded:
Welcome to our Cameron Park community, Ryan! Beazer Choice Plans allow our homeowners to create personalized spaces that work best for their lifestyle and we are thrilled to know that you enjoyed your home-building journey with us. - Daniela
Total Score 5
Happy to live here !
- Carl O.
- Verified Homebuyer
- February 16, 2021
- Sacramento, CA
The Beazer home purchase was on time and a quality product.The sales staff, project managers, and the customer care team are amazing!
Beazer Homes responded:
Thanks for all the shout-outs, Carl. We are overjoyed that you have joined the Beazer family at The Cove. - Daniela
Total Score 5
Financial papers
- Charles B.
- Verified Homebuyer
- February 16, 2021
- Farmers Branch, TX
Keeps notes and share with all
Total Score 4
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