Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7513 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Beazer Homes
has 4.6 out of 5 stars overall
7513 Reviews
Customer Reviews
Love our Home.
- Kevin W.
- Verified Homebuyer
- January 05, 2021
- Crandall, TX
Beazer homes were great from the time we spoke with the first person. Frank in Crandall, Tx was great. We closed on time and never had an issue with financing. Our builders listened to us, and made aure that everything was right at the wnd of the day.
Total Score 4
Awesome experience
- Shane E.
- Verified Homebuyer
- January 05, 2021
- Moreno Valley, CA
Cathy is very knowledgeable and information was readily available for our first home.
Beazer Homes responded:
Thank you for sharing your experience with us, Shane. Its wonderful to hear that Cathy was able to make your first home buying experience a great one. It is our pleasure to welcome you to the Beazer family. - Daniela 
Total Score 5
Beazer Homes - We have been very happy with the service we’ve received from
- Kelly P.
- Verified Homebuyer
- January 05, 2021
- Sacramento, CA
We have been very happy with the service we’ve received from Beazer. We have interacted with so many people at Beazer and impressed with everyone so far. Just to call out a few very helpful people...Shannon & Jody were very helpful and responsive throughout the home buying process. And Brendan has been great and helpful through the home warranty process. We love our new home and appreciate everyone at Beazer for all their help and support.
Beazer Homes responded:
Thank you for choosing Beazer Homes, Kelly! We are thrilled to hear that our team at The Cove provided you with such a great home buying experience and that you love your new Beazer Home. We will be sure to pass along your special shout outs. - Daniela
Total Score 5
Beazer Homes - I would like to thank Eric and Lisa for their exceptional customer
- Rodrigo S.
- Verified Homebuyer
- January 05, 2021
- Fallbrook, CA
I would like to thank Eric and Lisa for their exceptional customer service during our throughout home buying experience. Beazer Homes is my no. 1 home builder!
Beazer Homes responded:
Thank you, Rodrigo! We are honored to be your #1 and want to thank you for choosing Beazer Homes! - Daniela
Total Score 5
Beazer Homes - The overall experience with Chris (sales agent) in knowing the
- Diana B.
- Verified Homebuyer
- January 05, 2021
- Riverview, FL
The overall experience with Chris (sales agent) in knowing the products and providing direction that was best suited for my situation. Going to the design and having the design specialist walk me through my design options and seeing it all coming together with Greg who help me understand the different aspects of the home during the different phases of the home be build. I would recommend Beazer home to anyone
Total Score 5
Beazer Homes - Beazer has been very efficient from start to finish so far.
- Ronald D.
- Verified Homebuyer
- January 05, 2021
- Frankford, DE
Beazer has been very efficient from start to finish so far. Information has been available regarding the entire process. While there were some minor issues as with any new build, they were quick to respond and correct. Mike W on the construction side has been very courteous and cooperative in getting things done when needed.
Total Score 5
Beazer for the win!!!
- Ruben C.
- Verified Homebuyer
- January 05, 2021
- Baytown, TX
Kevin is such an amazing manager. He's good at communicating, updating, and answering everything and anything. Answering questions you didn't even consider asking!
Beazer Homes responded:
We love to hear that we are winning when it comes to our homeowners! Knowing where things are and having a clear understanding of what to expect is key to having a great home buying experience. Our teams are committed to being with you every step of the way to deliver an exceptional home building journey. Thank you for choosing Beazer Homes, Ruben! - Daniela ...
Total Score 5
Beazer Homes - Not the best experience.
- Angela O.
- Verified Homebuyer
- January 05, 2021
- Las Vegas, NV
Not the best experience.
Beazer Homes responded:
Angela, we would like the opportunity to address any pending concerns you may have. At your availability, please reach out to us through our New Home Contact Center at 888.623.2937 or nhcc@beazer.com, and we would be happy to help. Thank you. - Daniela
Total Score 2
Very comfortable home but the cabinets were not installed properly for some rooms.
- Amaurys R.
- Verified Homebuyer
- January 05, 2021
- Oceanside, CA
The home had some cabinets which had loose doors. Some of the faucet knobs were also loose. The garage door was not completely painted on the inside.
Beazer Homes responded:
We appreciate your feedback, Amaurys. We discussed your comments with our Southern California team and they will be reaching out to ensure your concerns have been addressed. Please let us know if you have any questions. The New Home Contact Center can be reached at (888) 623-2937, thank you. - Megan ...
Total Score 4
Nice salesperson
- Homer H.
- Verified Homebuyer
- January 05, 2021
- Hendersonville, TN
Should have been told upfront that garages were too small to be able to fully open a car door once parked inside. No garage should be built that narrow.
Beazer Homes responded:
Homer, thank you for providing us with your feedback. We are disappointed to hear about your concerns with the dimensions of your garage space. Please know that this information has been sent to our leadership team to be considered for our future plans and developments. Should you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or 888.623.3937. - Daniela ...
Total Score 3
Beazer Homes - All the Team did a GREAT JOB!
- Jorge C.
- Verified Homebuyer
- January 05, 2021
- Little Elm, TX
All the Team did a GREAT JOB!
Total Score 5
Beazer Homes - First time home buyer and Beazer made the process so fun and
- Sabrina B.
- Verified Homebuyer
- January 05, 2021
- Goodyear, AZ
First time home buyer and Beazer made the process so fun and relaxing!
Beazer Homes responded:
Congratulations, Sabrina! We are honored that you chose us to build your first home and thrilled that you have joined our El Cidro community. - Daniela
Total Score 5
Great Staff
- Benjamin C.
- Verified Homebuyer
- January 05, 2021
- Little Elm, TX
Katy B. and Todd P. are two employees of Beazer that demand recognition. They both are exceptional at what they do and made my experience as a first time home buyer excellent.
Beazer Homes responded:
Congratulations on your new home, Benjamin! It's lovely to hear that you have such an amazing home buying experience with us. We greatly appreciate the shout outs to our Valencia team members and will pass those shout outs along to our Dallas leadership team. - Daniela
Total Score 5
Beazer Homes - It was a great homebuying experience
- Raja C.
- Verified Homebuyer
- January 05, 2021
- Frisco, TX
Our experience with Beazer homes has been great. The construction manager was very helpful. In the design studio they are very knowledgeable and provided very valuable suggestions. If they have some kind of VR to show how our house looks after we finalize the upgrades it will be nice. After closing our builder took the time to help us with some of the small issues we had and was very prompt to follow up.Overall great experience.
Total Score 5
Great experience from sale to close
- Shelly-Ann W.
- Verified Homebuyer
- January 05, 2021
- Orlando, FL
Beazer offered many more options than other builders when I started the process of home shopping that suited my needs. The sales person was excellent! He listened to my requests and was able to sell me a house that was perfect for me. The builder who was overseeing my build was a pleasure to work with. He addressed my every need and my beautiful house is now a beautiful home. Beazer also offered many mortgage vendors to choose from so you didn’t feel boxed in. Great builder, excellent build, and exceptional staff.
Beazer Homes responded:
Shelly-Ann, your feedback is wonderful to hear. Our Choice Plan options allow our homeowners to create a space that works best for their lifestyle, at no additional cost. Our Mortgage Choice program allows for easy comparison making selecting the best mortgage option less complicated. We are thrilled to hear that our programs fulfilled their purpose to provide you with a great home building experience with us. Thank you for choosing Beazer Homes! - Daniela ...
Total Score 5
Beazer Homes - Excellent communication, from beginning to end, since the sales
- Marino Z.
- Verified Homebuyer
- January 05, 2021
- Riverview, FL
Excellent communication, from beginning to end, since the sales representative to the construction manager, they were very diligent in all the aspects. I'm very happy to be part of this community.
Total Score 5
The customer service and quick response time after we moved in from both Greg Bickelhaupt and Josh Keltzer
- Anne P.
- Verified Homebuyer
- January 05, 2021
- Nashville, TN
It was overall a good experience. There were a few things that weren’t complete when we first moved in, but Greg Bickelhaupt and Josh Keltzer were quick to make sure everything was taken care of.
Beazer Homes responded:
Thank you, Anne. We would like to apologize that there were pending items, but happy to hear that Greg and Josh quickly resolve them. Know that we are still here to assist you. If you should have any questions or concerns as you settle in, please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...
Total Score 5
Access to home site while under construction & getting questions answered at several times.
- Jim L.
- Verified Homebuyer
- January 05, 2021
- Frankford, DE
We have built several homes over the years and our experience with Beazer has by far been the best!
Beazer Homes responded:
This is so great to hear, Henry. We are glad your experience was a good one. Welcome home! - Megan
Total Score 5
Quality with completion rate
- Casey M.
- Verified Homebuyer
- January 05, 2021
- Celina, TX
Overall, it was a good experience. Sales agent Jill Scott and builder Paul Sessions were good to our family. Thank you very much!
Beazer Homes responded:
We'll be sure to pass along the kudos to Jill and Paul! Welcome to the Sutton Fields family, Casey. We're so happy to have you! - Sam
Total Score 4
Beazer Homes - Excellent with all, great service!
- Joseph M.
- Verified Homebuyer
- January 05, 2021
- Dumfries, VA
Excellent with all, great service! Joe is a nice person
Beazer Homes responded:
We just love hearing about our homeowners experiences with our team, and we happen to like Joe too! We're so excited to have you join our family, Joseph! Welcome home. - Sam
Total Score 5
Beazer Homes - Great community!
- Thomas P.
- Verified Homebuyer
- January 05, 2021
- Charleston, SC
Great community! Ben and Mike were amazing to work with. Overall, very satisfied with the process and the quality of the home.
Beazer Homes responded:
We love that you love your new home, Thomas! Marshes at Cooper River really is a beautiful community, and we're excited for you to start making beautiful memories there. - Sam
Total Score 5
Beazer Homes - Very happy with my new home.
- Debra L.
- Verified Homebuyer
- January 05, 2021
- Pahrump, NV
Very happy with my new home. What stands out to me is the wonderful Customer Service. They want happy home owners and they really care. Highly recommend buying a Beazer Home.
Beazer Homes responded:
You are so sweet, Debra! We are so delighted to hear our Burson team took such great care of you, we really do want our homeowners to have the best experience possible. We'll pass along the kudos! Welcome to the family! - Sam
Total Score 5
Beazer Homes - Prompt response by the builder to any issues that we had after
- Anonymous
- Verified Homebuyer
- January 01, 2021
- Sunnyvale, TX
Prompt response by the builder to any issues that we had after the closing date. Aesthetics and layout of the home are great in a great community.
Beazer Homes responded:
We're so happy to have you join our Stoney Creek family. Welcome home! - Sam
Total Score 4
Great for sales, horrible for service
- Mike K.
- Verified Homebuyer
- January 01, 2021
- Surprise, AZ
We had great customer service from our sales rep right up until the day we closed...then customer service disappeared all together. Getting Beazer to repair anything, even issues identified prior to close, is next to impossible. They do not care about customers after closing or any issues they face with the shoddy workmanship. They do not stand behind their quality guarantee and I’m extremely disappointed with their service. I will never purchase a Beazer home again and I do not recommend anyone else do so either. Snake oil is the politest euphemism that comes to mind. Caveat Emptor indeed!
Beazer Homes responded:
Building a quality home made to last is very important to all of us at Beazer Homes. It is disheartening to hear that you have any concerns with your new home and I would like to help address these items with you, Mike. I will be in touch before the end of the week to further review your feedback. Should you have any questions or concerns before our discussion, the New Home Contact Center is always here for you as well. They can be reached at (888) 623-2937 or via email at NHCC@beazer.com. I look forward to working with you - Megan ...
Total Score 1
The lack of communication
- James P.
- Verified Homebuyer
- December 23, 2020
- San Tan Valley, AZ
The lack of communication was terrible plus a bunch of other thing. If I wrote all my complaints we would be here all day. This is our 4th new build and the worst yet. I am the easiest person to please. If I had to do it all over again I would not have gone with Beazer. The only reason I did not pull out was because my loved the house and layout. Beazer preferred lenders are just as bad. I would find my own.
Beazer Homes responded:
Everyone at Beazer Homes strives to provide and exceptional experience for our homeowners, and I am sorry to hear that we did not match your expectations, James. I have reviewed your feedback with our Phoenix team and was happy to hear they have been in touch to further discuss your feedback. Should you have any future questions or concerns you can reach our New Home Contact Center at (888) 623-2937 or via email at NHCC@beazer.com. - Megan ...
Total Score 1
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