Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 7303 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.6 out of 5 stars overall
7303 Reviews
Customer Reviews
Beazer Homes - The Beazer team made our first home buying experience great.
- Noelle C.
- Verified HomeBuyer
- October 28, 2020
- Katy, TX
The Beazer team made our first home buying experience great. The project manager (Jeff M.) constantly updated us on the progress of building our home. Our Beazer home advisor (Ken B.) made sure that we get the most out of our budget with all the upgrades that we wanted. The issues encountered in the building process were all addressed on time.
Beazer Homes responded:
Communication is key, Noelle! We are glad to hear your experience has been so pleasant, and we're delighted for you to be part of the Beazer family. Welcome home! - Sam 
Total Score 5
Beazer Homes - Follow through on all phases.
- Earlleen M.
- Verified HomeBuyer
- October 27, 2020
- Hermitage, TN
Follow through on all phases.
Beazer Homes responded:
We are so happy that all steps of your new home purchase went so smoothly, Earllen! - Sam
Total Score 5
Great process, not so great appliances
- Joseph L.
- Verified HomeBuyer
- October 27, 2020
- McKinney, TX
The building process was great. However, our oven wouldn’t work and it took a month for Whirlpool to come fix it. We just ran the heater for the first time and it wouldn’t heat. I called the Beazer warranty office and there was no sense of urgency. Someone reached out after hours and said they would have someone who is on call contact me but no one ever did. I am still waiting on someone to reach out this morning. When you spend this much money on a house, everything should work the first time.
Beazer Homes responded:
We are saddened to hear you've experienced a few concerns since moving into your home, Joseph. We have reached out to the Dallas Team and we're happy to hear that our Director of Customer Care contacted you to discuss your concerns a little further and that the heating issue has been addressed. Don't forget, we are here to help every step of the way, so don't hesitate to contact our New Home Contact Center with any future questions or concerns.- Sam ...
Total Score 3
Substandard for the price
- Mark C.
- Verified HomeBuyer
- October 26, 2020
- San Tan Valley, AZ
Once the money is transferred good luck with getting anything fixed.
Beazer Homes responded:
We are so sorry that your Beazer experience has not been a perfect one, Mark. We truly strive to deliver an exceptional new home journey for all of our homeowners, and apologize that this did not happen for you. We would love the opportunity to help improve your experience. Please call us at 888-6BEAZER or via email at nhcc@beazer.com, so we may work with you to turn this situation around. Thank you. - Megan ...
Total Score 1
Easy move-in
- Robert T.
- Verified HomeBuyer
- October 24, 2020
- Pooler, GA
Purchase and move-in could not have been any smoother. New home counselor Kelly provided valued assistance throughout the purchase process. Prior to the move-in Community Builder Jack provided for a thorough walk through. A few minor items were noted and corrected without delay.
Beazer Homes responded:
We're so delighted to hear that Kelly and Jack took such good care of you, Robert! We want to keep your experience rolling smoothly, so know that we are here for you if you ever need us! If you have any future concerns or questions, please reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com, and welcome to the family! - Sam ...
Total Score 5
Too fast, cheap homes
- Anonymous
- Verified HomeBuyer
- October 23, 2020
- La Porte, TX
They build these homes up so fast and with so many mistakes. They need to slow the process down a bit and take some time and effort with building these homes. Next time I will be building custom not with Beazar homes.
Beazer Homes responded:
Thank you for sharing this feedback with us. We would like to apologize for any issues you have run into with your new home. If there is anything we can assist with please do not hesitate to contact us at 888-6BEAZER or via email at nhcc@beazer.com. We will do everything we can to help improve your experience. - Megan ...
Total Score 3
Horrible finish work and follow up by company
- Terri E.
- Verified HomeBuyer
- October 22, 2020
- San Tan Valley, AZ
Had multiple finish issues at pre closing walkthrough that were not fixed by closing. Construction manager promised to send someone out to fix issues-never did. 3 weeks later we’re told it has to go through warranty dept. Submitted list and a month later still waiting for someone to contact us.
Beazer Homes responded:
Thank you for submitting this feedback to us, Terri. We apologize for the experience you have had thus far and are grateful you let us know so we can set out to fix it. Daniel, the warranty manager for our Phoenix division let us know he has met with you and you two are working together to correct your concerns. We thank you again for bringing this to our attention and encourage you to contact us should you have any questions or concerns in the future. You can reach us via phone at 888-6BEAZER or via email at nhcc@beazer.com. - Megan ...
Total Score 1
great experience!
- Reuben A.
- Verified HomeBuyer
- October 22, 2020
- La Porte, TX
So far we are happy with the purchase the community is looking great and the neighbors are really friendly! The builders and Beazer's in general were a pleasure to work with I felt that communication was great if i had any issues or concerns they would resolve them in a timely manner!
Beazer Homes responded:
You're too kind, Reuben! We're so happy you're enjoying living in Morgan's Landing, be sure to check out that beautiful community pool and clubhouse! - Sam
Total Score 5
Quick Build, Good Qualitiy
- Anonymous
- Verified HomeBuyer
- October 22, 2020
- Tomball, TX
Thankful for the Beazer Team, especially our Superintendent Troy! We were shocked to be moved in 5 months after with picked our lot. Though it was quick, the quality is great! We used a 3rd party inspector through out the build and got very little back-- they corrected all issues. Troy was amazing at delivering service and communicated with us weekly and every time we reached out. The design center was fun and the staff was super helpful on picking out items/style. We are very satisfied and would do the process all over again! I only gave 4 stars because I felt like the upgrades were a ...
Beazer Homes responded:
We are elated that Troy took such good care of you, and that you had such a good time purchasing your new Beazer home! We also appreciate your comments regarding the pricing of upgraded options, and we will share them with our team to enhance the sales experience for all of our buyers. We are so happy to welcome you to the Beazer family! - Sam ...
Total Score 4
2 water leaks in 1 week
- Aroldo A.
- Verified HomeBuyer
- October 20, 2020
- Katy, TX
Sales team was great, but house was rushed to build. Had 2 water leaks in my first week in the house. I also have some flooring lifting upstairs. Quality is surely not a priority.
Beazer Homes responded:
We want to apologize for the issues you've experienced since moving into your home, Aroldo. We've reached out to your local Beazer leadership team and are happy to hear that a meeting has been scheduled with you and our Houston Team, to discuss your concerns in depth. We are here to help whenever you need us, so don't hesitate to reach out to the New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 2
Exceptional customer service and accommodation.
- Richard G.
- Verified HomeBuyer
- October 20, 2020
- Charleston, SC
Ben and the entire team at 'The Marshes at Cooper River' have been wonderful to work with. Their dedication to detail, superb customer service and overall process is outstanding and seamless. They simply put the customer first. Additionally, the overall build-quality of the home(s) are fantastic. Thank you, Beazer!
Beazer Homes responded:
We are happy to hear that you had such a good experience, Richard. Thank you for sharing your new home journey with us, and welcome to the Beazer family! - Sam
Total Score 5
Overall service was outstanding and friendly
- Anonymous
- Verified HomeBuyer
- October 14, 2020
- Orlando, FL
The process is very easy and there is additional help eve after closing
Beazer Homes responded:
Welcome to the Beazer family! We are so glad to have you. If you have any question about your home as you settle in we can be reached at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. – Daniela
Total Score 5
Most of the quality issues were taken care of before closing. Very helpful,
- Victoria B.
- Verified HomeBuyer
- October 14, 2020
- Millville, DE
We enjoyer new home very much.
Beazer Homes responded:
Hi Victoria! We are so glad to hear that you are enjoying your new home and that our Dove Landing team has been so helpful. Please know that we are here to assist with any pending or new items needing our attention and can be reached at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. – Daniela ...
Total Score 4
Beazer Homes - The initial buying process was great.
- Anonymous
- Verified HomeBuyer
- October 14, 2020
- Mount Juliet, TN
The initial buying process was great. The design center was great. However, when it came to the finishing touches on our home, many things were overlooked. My husband and I emailed about several issues we wanted fixed. Which they attempted to fix for us before closing and we were pleased with at the time. But, now after living here a month, realized some of their “fixes” were just bandaids. Paint is chipping off, low spots in the floors, and tile work that was hastily installed. Overall the home is still very pretty, we were just disappointed in the hasty work that was done in the last week ...
Beazer Homes responded:
Thank you for taking the time to provide us with your feedback. We are disappointed to hear that the positive experience you initially had with the Sales team did not continue throughout the construction process. We would like the opportunity to discuss your experience with you and assist you in getting any concerns you may have, addressed. We can be reached at 888-623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 3
Consistently Inconsistent
- Anonymous
- Verified HomeBuyer
- October 14, 2020
- Hermitage, TN
The buying portion was great. However, we have seen nothing but inconsistency from home to home, even the same model being built next to us isn’t done the same. It seems as though some folks are offered a ‘secret menu’ with different options that we wished we’d have known about while building. Very disappointing. We also figured out that your builder doesn’t care about any issues you have with your home once you’ve filled out a survey on how he did. We also were told we couldn’t adjust certain things, while the home next to us has those adjustments made to it, which is being built after our ...
Beazer Homes responded:
Beazer Homes is always working to provide Choice Plan Options that allows our homeowners to design a space that works for their lifestyle. Due to these efforts, our selections and Choice Options change over time. We are sorry to hear that you would have wanted to select from the enhanced options provided after your home was designed, and will make sure to pass that feedback along to our team. We want to ensure that you receive your warranty information and that any pending items are taken care of. Please reach out to our New Home Contact Center at nhcc@beazer.com or 888.623.2937 and we would be happy to assist. – Daniela ...
Total Score 2
Nice cute townhome!
- Anonymous
- Verified HomeBuyer
- October 13, 2020
- Sacramento, CA
I wish we had bigger bedrooms though and light bulb in the bedrooms. The kitchen is gorgeous and it's a three story home, so I will get my steps in!
Beazer Homes responded:
We are delighted to hear that you are enjoying your new kitchen and hope you are able to create many beautiful memories in your home! If you should have any questions or concerns, please reach out to our New Home Contact Center at 888.623.2937. - Daniela
Total Score 4
Beazer Homes - Well designed house
- Bindhu V.
- Verified HomeBuyer
- October 13, 2020
- Manvel, TX
Well designed house
Beazer Homes responded:
Thanks, Bindhu…we think so too! If you need to reach us, we are here for you, contact us at our New Home Contact Center via nhcc@beazer.com or 888-6BEAZER. - Denise
Total Score 4
Quality of the builder
- Wesley S.
- Verified HomeBuyer
- October 13, 2020
- Katy, TX
Greatest experience from the start. Awesome experience to the finish.
Beazer Homes responded:
Great to hear, Wesley! Beazer Homes is proud to build you a quality home with surprising performance at an exceptional value! If you need us, we are here for you; contact us at our New Home Contact Center via nhcc@beazer.com or 888-6BEAZER. - Denise
Total Score 5
Beazer Homes - We really enjoyed Barrett and how thorough and knowledgeable
- Jason S.
- Verified HomeBuyer
- October 12, 2020
- Charleston, SC
We really enjoyed Barrett and how thorough and knowledgeable he was. Derek was very helpful as well
Beazer Homes responded:
We know how stressful purchasing a new home can be, so I’m pleased to hear that Barrett and Derek took such good care of you through the entire process. Thank you for taking the time to share your experience! If you ever have any questions or concerns, feel free to reach out to us at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 5
Beazer Homes - Excellent experience with the sales team and the construction
- Omar E.
- Verified HomeBuyer
- October 11, 2020
- Dallas, TX
Excellent experience with the sales team and the construction manager cooperating with me on all inquiries.
Beazer Homes responded:
Thanks, Omar. We think you are excellent too! - Denise
Total Score 5
Good job
- Anonymous
- Verified HomeBuyer
- October 09, 2020
- Oceanside, CA
Overall, good job. However, Site supervisors need to push craftsmanship over just building homes to meet deadlines. In the end it’s the little things that count. Attention to details.
Beazer Homes responded:
We are so happy to hear your overall experience with Beazer has been a good one. However, we would like to apologize the issues that you have come across since moving into your new home. Please reach out to us at 888-6BEAZER or via email at nhcc@beazer.com, so we can collaborate on a resolution together. Thank you. - Megan ...
Total Score 3
Great experience working Beazer Homes
- Anonymous
- Verified HomeBuyer
- October 08, 2020
- Sacramento, CA
I had a great experience working with Beazer Homes. The whole process was smooth and I would highly recommend them.
Beazer Homes responded:
Thank you for choosing Beazer Homes for your new home journey! We pride ourselves in providing an excellent customer experience, and we are so pleased to hear your home buying process went so smoothly! – Sam
Total Score 5
only the sales office ..Brain was great ..the rest JUST SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Jeffrey B.
- Verified HomeBuyer
- October 08, 2020
- Oceanside, CA
STILL waiting for things to be done ..U sent two dry wallers you don't even know who is coming and going ..the one guy ..half a day the two of them together did even less than the guy in the am ..and I have know idea when there coming back to finish and neither did there boss ..And I don't speak Spanish ..I believe the works they sent don't speak English...
Beazer Homes responded:
Thank you for submitting your feedback. We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Southern California team and show that your warranty request submitted to us is in process. We show your local representative has been in touch and will be coordinating with you to resolve any outstanding concerns. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again. ...
Total Score 1
Beazer Homes
- Keith Y.
- Verified HomeBuyer
- October 07, 2020
- Manvel, TX
My wife loved the ceilings heights and open floor plan. Also we loved the location. Our house is unique with the ceiling design.
Beazer Homes responded:
That’s so great to hear, Keith! Our Choice Plans give our homeowners a chance to make their house a home, and we are so happy to hear you love yours! Welcome to the Beazer family! – Sam
Total Score 5
Pleasant buying experience
- Joan O.
- Verified HomeBuyer
- October 06, 2020
- Katy, TX
Beazer has a good purchasing method that makes buying and financing very easy. They provide you with Financing options that compete to give you the best interest rate. I just wish they will improve their Master bath designs and their choice of light switches, on most of their floor plans, otherwise they build very energy efficient homes.
Beazer Homes responded:
Welcome to Beazer, Joan! We are so happy to hear our Mortgage Choice program was so helpful, that is exactly what we designed it for. Your feedback regarding the primary bath and lighting fixtures could be a great addition to our amazing Choice Plan options, and we will make sure to forward that to the team. Last but not least, building Energy Star rated homes that save our homeowners money is something that means a lot to us and we are elated that it means just as much to you. - Megan ...
Total Score 4
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