Beazer Homes Reviews

Sales person and building contractor very helpful through the whole buying| building process. That was greatly appreciated being that I was not local as the house was being built. No major problems since I moved in, and the few problems I had were attended to promptly.

Overall, we were happy with the experience starting with the sales agent all the way down to closing on the home. Couple of areas of improvement: 1. While Beazer provides a choice of mortgage lenders on their portal and throws in the incentive of contributing $2000 towards closing costs, it is important that all of the lenders respond to phone calls. Only a couple of them did. 2. Quality assurance - while we were happy and very appreciative of the construction supervisor’s responsiveness and help, there should be more attention to detail. What may seem as minor issues to Beazer still matters to us as a homeowner having paid top dollar. We had about 10-15 issues that needed to be addressed. The warranty department had to be engaged within the first month because of a water leakage (from rain) from the exhaust fan in the bathroom. That to me was not okay. ... More

We started building with Beazer while living out of state, and although it was tough not being physically present during most of the build, we still felt comfortable thoughout the entire process. Keith has been the greatest asset! He kept us updated weekly, was always available and willing to make adjustements as needed. The quality is excellent and we are excited to be part of this new community!

Pleased with my experience with buying a new home with Beazer. Overall, everyone was kind, professional and eager to help with any concerns

I have had 2 Beazer Homes and was lucky enough to have the same builder both times! Love this home !

My experience with the Beazer Family was amazing !!

Excellent builder, quality house craftsmanship with good customer service that will take care of you from processing of loans until we moved in to our new home.

the customer service is fantastic. Most new homes have these punch list don't worry they will take care of you right away. Every one is wonderful

Everything was great except the salesperson was unprofessional who yells on customers.

Beazer Sales Excellent Beazer Site Supervision Excellent Beazer Escrow Management Poor Do Get a home inspection, Do buy through a Realtor

We purchased a new home and have had issues. First the design did not give us accurate information, after the fact we found out items were available that we were told they did not have. We made changes and the change orders didnt seem to make it to the job site. Our master shower tile has been an issue. They have made "repairs" several times. Each time the repairs made it worse. We are still fighting with this. We have other small items that have not been resolve yet. We hope they get to them. But it seems like if we dont follow up repeatedly nothing happens. We pointed out items during the build but they did not correct them until after additional work was done. Example dry wall, they needed to move a vent in the entry hall. We reminded them repeatedly. They went ahead and drywalled, mudded, and painted. Then had to go back and cute the drywall out. They drywalled over a data port in the study we pointed this out but they did all the finish work and then had to go back and cut the dry wall. It seems like any time they have to go back and do repair work, the condition is worse. I would strongly recommend you monitor things closely and stay on top of them until all items are fixed. We had friends who used Beazer in a different community and they did not have any of these issues. Not sure what it is with the builder here in El Cidro. They don't seem to be on top of things and it doesn't appear there is any quality control. We have involved management but even then we have to continually reach out for updates. They don't seem to write any issue down so it seems like I am telling them about the problems repeatedly. Another example is the light in the garage has not worked since our new home orientation. We are approaching 2 months soon and they have still not correct this. Our lock on he door from the garage to the house is not keyed correctly. It has been about 5 weeks and this has still not been corrected. Again, stay on them. This has been more stressful than I would have expected for what we paid for the home. ... More

Very Happy with our new home. Would recommend Beazer Homes to anyone.

They were pleasant to work with!! This was my first home purchase and they made it very easy. I would definitely recommend them to anyone.

I am pleased & excited with our new home purchase. The building manager Mr. Dio was very helpful during the process.

Overall, the home buying experience was great! Most importantly, once you buy the house, their service has been exemplary! If there are any issues or items to fix, they repair quickly. We moved here in March, and they still are very quick to do repairs. They are very responsive!

Everything was excellent. From the beginning of the process with talking to Steve, all the way to the end of the wall through with Larry

The build process with Beazer Homes was great, there was transparency and clear communication throughout the build of our home from both Rachel R. in Beazer Sales and Mike B. whom is our Beazer Construction Manager. Rachel helped us select the right model to choose and led us through the easy process of Beazer Choice in selecting the right mortgage lender for our financial needs. Mike did a great job of ensuring things went according to plan and was quick to make adjustments when they were needed. Diane L. in the Beazer Design Studio was awesome to work with, helping us select all of the finer details and upgrades to make our new home look amazing. Mike and the Beazer team, including DeMarcus in Beazer Customer Care, have been great to work with after the closing on our new home to ensure everything is just as it should be in a high-quality home. We are really enjoying our new Beazer home, it feels like it was made just for us and we've felt like home in it since we moved in. I think that Beazer delivers a superior product relative to others that we considered building with and I highly recommend Beazer Homes to others considering a new home build. ... More

While the layout of the home is beautiful, the quality of work is poor. The building process left us feeling exhausted, like less of a client and more of a checkbook. Client care could seriously be improved, cheap labor could be replaced by quality craftsmen, and contractors need to learn a thing or two about their own profession. We unfortunately frequently felt deceived, and like we honestly should have been paid to do the job since we ended up being the ones who had to manage everyone at the end of the day. Happy to have a new home even with the poor quality craftsmanship, but very very disappointed with the build experience; we did not feel at all like Beazer cared. But then again I've also heard that all these building companies act this way. It's a shame. 3 stars is quite generous. ... More

My process had some personal hiccups but the end result was a stellar home built by a stellar builder! Frank & Don made the selection & process that much smoother! Beazer family forever!

Easy and friendly. Very straight forward

The Sales People and Construction Managers were very knowledgeable and accessible. Ali and Keven were the best.

I am not sure who thought it was a bright idea to build a partial trail so close to a home. I will say as the homeowner it was not such a bright idea. The half trail has somehow given neighbors the green light to cut through my yard everyday, all day and without hesitation; resulting in damaged grass/yard, dog feces, etc., etc.!!

The best house ever!!! Thanks Beazer

Everyone was great to work with from the beginning on. They still offer great support, even after we're in the home.

Beazer did an amazing job with my home. I love all of the details and the layout of my home. I couldn’t the happier.