Beazer Homes Reviews

It’s been only less than two months and I can see cracks on concrete and paint.Beazers customer service is good but they should use quality material to avoid this issues.Overall I am little disappointed with the house.

I’ll start by letting you know i have with this home have bought 5 homes. So I’ve been here before, first off the whole contract and purchasing process was a breeze and any questions we had were answered. Majority is positive so instead of 2 stars i gave 3. There are small concerns which unfortunately went unseen but the reason for only 3 stars is, not even a month out the ac unit wasn’t working properly and in arizona on a 111 degree(I think it was) day. We were taken care of after calling around and spent the whole day with a 5 month in a hot house. This is the first time i am able to rant about this and may not be a “big deal” but after looking around i saw some other reviews as well said their a/c stopped working after not even a week. Do research and homework. ... More

My wife & I are disappointed with all the issues we've had in our brand new home. A builder should take more pride in their finished product.

Initially working with Corey, but then moved over to work with Bryan. Corey said a couple of things to get us interested and excited that, simply put, were lies. Only once we had closed and moved in, did one of those things become apparent (It would have been impossible to know earlier). The other thing I asked about, was told it was incorrect by Bryan, and I decided to proceed knowingly. It's frustrating not to be able to take people at face value, so if you're going to buy a home then I suggest you triple check everything, then follow up in and get a response in writing. I did feel rushed to get the sale done, and then if not for my tenacious character then I would have been left alone and not updated once I had given them my earnest money. Bryan however is superb, he is genuine and really helped me make a decision on the home, and fought to get things approved, as well as giving honest advice. ... More

The house is lovely, though I felt in the sales process they were not as transparent as they should have been. I had a few items I made clear were important to me and I was told they would be easily met only to find out it was known that wasn't possible or guaranteed. For the most part the sales process was seamless. After living in the house a while it feels a few things were rushed or shortcuts taken. Windows not quite at 90 degree angles that made blinds tricky. Baseboard separating from the wall and waiting still on someone to come fix it. Plumbing not put in right. They sod the front but not the back and you end up with weeds because whatever they put down didn't take at all. I was promised by the builder paint would be left behind for touch ups and that did not happen. They did however leave behind flooring which was nice should I need it. Being in the community while homes are still being built is kind of fun, to watch them go up. However one must be careful as little care is taken to ensure the roads are safe from nails and other items. I wish neighborhoods had more model options to create s bit more variety. 2 models make up over half of the homes. Despite the different optoons for the front, it is quite obvious after being here that so many are just the same. I do like the choices one can make inside the home to fit their lifestyle. The layouts are great. I would go through Beazer again should I want a different home in the future but I would go in advocating for myself more and ensuring my top priotities were proven in writing before signing. ... More

I bought a brand new home thinking less issues than a remodeled home. Boy, was I wrong. Having nearly two dozen of documented issues after settlement, several homes with water damage because they refused to install roof patio gutters and all that water pouring into the homes, electrical outlets and appliances not wired properly, crooked island issues, missing trim, grout, drywall mud, etc., the list from my house and others are endless. Most are very unhappy with dealing with all of these builder quality issues with contractors in repairing shotty work on things not done at all (missing) or done with poor quality needing re-done. Although Beazer Senior Management is addressing the issues, there is no reason why all these homes should have all these issues. It proves the lack of good contractors and sub contractors that Beazer hires. Might want to consider other builders more seriously. ... More

We bought our first home with great expectations and an abundance of nervous energy. While the pre closing experience was really impressive, the post closing thus far has been a challenge. Several issues observed under warranty and highlighted have slipped thru the cracks and just getting captured. Overall attention to detail also comes up short in a few places. Craftsmanship can be improved vastly.

While the layout of the home is beautiful, the quality of work is poor. The building process left us feeling exhausted, like less of a client and more of a checkbook. Client care could seriously be improved, cheap labor could be replaced by quality craftsmen, and contractors need to learn a thing or two about their own profession. We unfortunately frequently felt deceived, and like we honestly should have been paid to do the job since we ended up being the ones who had to manage everyone at the end of the day. Happy to have a new home even with the poor quality craftsmanship, but very very disappointed with the build experience; we did not feel at all like Beazer cared. But then again I've also heard that all these building companies act this way. It's a shame. 3 stars is quite generous. ... More

I am not sure who thought it was a bright idea to build a partial trail so close to a home. I will say as the homeowner it was not such a bright idea. The half trail has somehow given neighbors the green light to cut through my yard everyday, all day and without hesitation; resulting in damaged grass/yard, dog feces, etc., etc.!!

First of all I’d like to praise Don, the Construction Manager. He’s gone above and beyond for us in ways he shouldn’t have had to. Our initial experience was with a salesman named Ryan. We fell in love with the floor plan before we even arrived so it didn’t take much for us to sign a contract. During that process we negotiated for a fridge and specifically chose a fridge & agreed on it. Ryan wrote the contract. Over the next few days Ryan sent us several versions of the contract because our real estate agent kept finding mistakes he’d made. Apparently Ryan got transferred to another location after that but for some reason he continued to be our point of contact instead of transferring us to the other salesperson, Frank. That would have been the right thing to do because Ryan continued to drop the ball. Fast forward to our celebration walk. The fridge they bought was the one we said we absolutely hated (the water spout is on the inside of the door and impossible for my 5 year old to use). We were assured that they’d make it right but we were backed into a corner with closing being only two weeks away. They came back and offered a few hundred dollars off closing which we had no choice but to accept because they refused to correct RYANS mistake despite admitting we did nothing wrong. So we ended up having to buy a new fridge out of pocket and that money off closing didn’t come close to what it cost. We end up moving in on time and I spend the next 3 weeks trying to get water & trash service set up. Do you know what it’s like to move in somewhere and not have trash cans for 3 weeks? We were instructed to leave the bags on the street, which would get ripped open every night by animals. Leaving it in our garage in hundred degree temperatures made our garage smell like a landfill. It was awful and despite calling and emailing daily it took every bit of 3 weeks to get this resolved. Who even has time for that? Then the water heater goes out 4 times in one week & they tell me I’m going to be out of hot water for 5 days while they order a part. So now I have to live in my own filth with trash everywhere??? Again, Don to the rescue. He let us put our trash in a construction dumpster and called the plumbers and insisted they get the parts for the water heater before the holiday weekend. Don saved this experience 100%. Our friends are moving in soon and they talked to Frank about the water/trash situation and he told Them the reason I had so many issues is because Ryan didn’t do what he was supposed to do before we moved in. It was his job to notify the HOA of our move in so they could get accounts set up and trash cans delivered. Once again, Ryan dropped the ball and we paid for it. The unfortunate thing about this whole thing to me, is that Beazer didn’t make it right when their employee screwed up. As someone who deals with upset customers every day, I know the value is making sure the customer is taken care of at the end of the day especially when one of my employees makes a mistake. Beazer, do better, your customers deserve it. ... More

Good morning, I recently purchased a house with Beazer. I will breakdown 3 phases from the beginning to the end: Phase 1 - Beginning: I and my wife felt in love with the model home right after we saw it. I would say the design is gorgeous. The negotiation was hectic though due to Beazer's internal communication and price was adjusted. However, we were happy with the counter offer and moved on. I want to say thanks to the sales team and my agent to work out the deal. Phase 2 - Building: you will receive an update on the weekly basis from the Project Manager. It's great when you can follow the progress of your new home. However, the closing day was not on schedule and it got pushed back several times but it seemed like a common issue with the majority of builders. Note, you need to make sure to communicate with your lender if the closing day is changed to make sure you don't get penalty for locking your interest. There was an issue with energy efficiency for washer/dryer in our home but issue was resolved nicely. I want to say thanks to the regional manager who told me that they couldn't meet the energy efficient test for the washer/dryer so they replaced a better model to meet energy star standards. The quality control from Beazer is good and I appreciate that they are honest with us since we probably have no ideas if they don't tell us about the washer/dryer. Phase 3 - this is where I couldn't give my other two stars to get it to 5. I received my house in April and it took a couple weeks to see multiple hairline cracks on the wall. The nails was popped out due to the change in weather. I was told this is normal and covered by the limited warranty from PWSC which is the builder for Beazer. They told me to wait until the wall is completely dried out, (usually about 6 to 10 months) and request for the service from PWSC to fix it. Overall, I am happy with our new home except the cracks and nails popped out from the wall. ... More

The local build team is great to work with and very responsive. The HOA is poorly run. The HOA will give a response but it is so vague it doesn't actually answer the question. The community pool has been finished since before we built and we will be lucky if it's open by the end of summer. The HOA does not take the requests of the homeowners seriously and we're paying for an amenity that was sold to us as useable this summer but is not open. The restrictions for COVID are easy to follow (as all other local pools opened weeks ago) - the HOA doesn't care as they still have all the furniture in boxes for the pool. Apparently the amenities are just used to sell houses, not for actual use. ... More

lack of communication and things that were supposed to get fix, it hasn't being fix yet.

The beginning of the process was fantastic. We worked closely with the sales team to choose a lot and then had a wonderful experience with the design center. We had constant updates on the progress of the build and were very well informed. All of our walk throughs were fantastic and all of our questions were addressed. After we closed, communication halted. To be fair, COVID-19 has put a strain on many businesses and social distancing makes things tough. We have been very disappointed in the lack of follow up from Beazer on the house and if we need any repairs. They were supposed to check in on day 10 and never did. Again, I understand it’s unprecedented times however our sliding glass door is broken and (the track wasn’t inserted properly and now we have no use of that door and no one to discuss a potential fix). We understand that all new builds will have minor problems however the lack of communication and follow up has left us a bit disappointed. We have so many wonderful things to say that are being tainted by the lack of follow up. ... More

Unwilling to addess design flaws

We approached this home building experience in no rush and chose the largest home offered, then purchased many upgrades. We were more than pleased that the onsite realtor secured the lot we wanted and the builder was good to work with overall. But, at the end of the process, a good many issues arose that seemed to primarily be motivated by Beazer's insistence on closing quickly. Our lender caused issues as well as we were trying to close during the onset of COVID-19. We have been in the house a month and like the home overall. But, for the price, there are a LOT of things that could be refined from the architectural drawings on. It would appear that the contracters are not as tightly managed as needed by Beazer so each thing seems like a three-way fight between Beazer, the contractor, and us, the homeowner. We are settling into the home well, but my opinion of the experience is very tainted by a LOT of avoidable problems and a seeming lack of concern on Beazer's (overall) part. Latest example: Beazer is clear that the landscaping is the homeowner's responsibility after closing. Little did we know, two types of grass were planted in our back yard in an attempt to stop erosion. So now, we have Bermuda that was sodded and some other quick-growing grass that was sown (I guess) that covers a large part of the yard. We have no recourse on this, yet this was not obvious at closing. There are many other examples of sheer mistakes or just plain sloppy work that should not be the case with a $600,000+ home! ... More

Home was beautiful, neighborhood is peaceful, but Beazer Homes did not exactly make it easy to close the deal. We had to stay on top of every detail and often repeatedly request information as we settled the final process. I would recommend to anyone willing to be persistent and do the work that one might expect from the home-buying process. Also, strongly recommend careful consideration and record keeping when you get into their “Mortgage Choice” feature. It was a major source of headaches.

Blinds hung incorrectly, sagging in middle. Called to get help with situation, no answer or response. Was told I could get plumbing, electrical, & painting assistance after closing, no response.

Specificity left something to be desired. Seller told us we had $18,000 dollars to use at the design center but when we went, we were told we had $5000 because the first buyer made changes. We had to pay the difference out of pocket and even our independent realtor confirmed that this was the case. Was not impressed with the overall experience and sometimes had difficulty receiving information from the sales agent. But it’s a nice house. HOA’s are junk.

The buying process was very pleasant. I closed the end of March and have a long list of things that need to be fixed and am not receiving the response or respect that I got prior to closing. I just want someone to communicate to me what is being done to resolve all my issues. Very disappointed

We love the home but seems people promise everything as long as we give a great review so they get a bonus then nothing is followed through on.

Our personal experience with Beazer overall was good. The only problem we had was regarding the flooring, which we never got what we wanted. I personally think that for the overall price of the house there should've been more perks, such as free upgrades(flooring, backsplash, appliances) to name a few. Since there are no community pool and children's park these upgrades would've done good. If it wasn't for Karri the sales agent, the space of the house, and location we would've stuck with DR Horton across the street.

So far ok. Ask me later once virus restrictions are lifted and corrections needed can be performed. Need work performed once quarantine over

The house holds heat and air conditioning very well and seems to be well built, but the finish work is atrocious. From paint, base boards, shower install, door handles, and door hanging just to name a few, the finish work and craftsmanship is horrible. Not pleased at all with the final touches of my home.

We had a very smooth process up until closing and the final inspection after the walk through. Some problems in the house cannot be detected until after a person moves in. Ice maker in fridge broken, dishwasher needed new electrical face and had missing parts, no light in microwave.(still not fixed) We had to sign up for the warranty first and wait for someone from Whirlpool to come even though they did not work from the start. Broken drawer, chip in shelf and 2 doors that do not lock all discovered the day after we moved in still have not been fixed. My advice: do not agree to sign off until a few weeks after moving in because you will discover more things you didn't see on the walk thru and they promise to come when you call but never show up. ... More