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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7493 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
No surprises
- Jerome B.
- Verified HomeBuyer
- November 20, 2018
- Henderson, NV
One could easily purchase a base model home and be completely satisfied. The options presented are not pushed by the sales team, but they are very knowledgeable in each of the packages available. We are very satisfied with the materials and craftsmanship utilized by Beezer homes. Their building team and supervisor communicated throughout the build process, educating us about the features of our new home as it was being constructed.
Total Score 5
Beazer Homes - Horrible builder and extremely poor quality
- Anonymous
- Verified HomeBuyer
- November 20, 2018
- Atlanta, GA
Horrible builder and extremely poor quality
Beazer Homes responded:
Thank you for your feedback. We would like to apologize for the issues you have experience and the inconvenience they has caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Atlanta Division and are happy to see all concerns have now been resolved. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to ...
Total Score 1
Excellent Experience
- Alex D.
- Verified HomeBuyer
- November 20, 2018
- Windermere, FL
It was my first experience with Beazer and they did a great Job. The best on Beazer is the service, Ariane and Bob they did all the difference on this job.
Total Score 5
Love my Harbor Crest Townhome!
- Tereze B.
- Verified HomeBuyer
- November 20, 2018
- Selbyville, DE
Energy efficient, attention to details and optional 5th bedroom makes for a roomy getaway for my family and friends! Love the living space and the extra large kitchen counter provides an inviting atmosphere for all ages!
Total Score 5
Enthused
- Sean C.
- Verified HomeBuyer
- November 20, 2018
- Baltimore, MD
Just overall happy with the results ....Just completely energy Efficient home ...The build quality and materials used that are standard vs. other homes are second to none...If we had to do it all over again we definitely would do it With Beazer ...
Total Score 5
No problems
- Randolph H.
- Verified HomeBuyer
- November 20, 2018
- Pahrump, NV
Everything went smooth. Was done before schedule. House had no problems. Thanks
Total Score 5
Response to issues
- John S.
- Verified HomeBuyer
- November 20, 2018
- Myrtle Beach, SC
They have done a good job of responding to repairs that needed after close. John Suddreth,Katherine and Johnathan work as as team. And the lady in Arizona has always been helpful.
Total Score 5
AAA+++ Home Purchase Experience
- Jose G.
- Verified HomeBuyer
- November 20, 2018
- Katy, TX
From the Beazer Home Seller Rep, Josh, to the lenders, to the home inspection and the final walk through with Merill, all provided the most professional and courteous home buying experience. Would I recommend a Beazer home to friends, colleagues and family, absolutely! Josh, thank you so much for making my home buying experience a great one.
Total Score 5
Great!
- Nathan B.
- Verified HomeBuyer
- November 20, 2018
- Las Vegas, NV
Helpful the whole time!
Total Score 5
Almost satisfied
- Keven G.
- Verified HomeBuyer
- November 19, 2018
- Reisterstown, MD
Home well put together! Wish I had made the decision to move here sooner! It would rate 5 stars if not for the PARKING! Don't really know what builders were thinking {unless how to save the company money). Lacks parking for all tenants! Garage sizes entirely to small for the Dogwood models which is the LARGEST model. Parking is a deal breaker for prospective buyers,
Total Score 4
Rushed finish is noticeable
- David B.
- Verified HomeBuyer
- November 18, 2018
- Raleigh, NC
Working with the Project Manager, Andrew. was a delight. He kept us posted on the progress and setbacks along the way. We had a close date that was pushed back a week and when that second date came we came to the house for a final walkthrough before the closing. When we got there, the lawn was torn up due to a leak caused by landscaping and there were large holes in the wall due to a leak in the A/C system. We left under the impression that we would have to close the following week. As we had done through this whole process, we rolled with the punches and accepted this fact. Later that day we ...
Total Score 3
The building process
- Mark D.
- Verified HomeBuyer
- November 17, 2018
- Katy, TX
Let me say don't watch them build the house and what you don't know won't hurt you.
Total Score 3
Great Experience and Community!
- Rosalind F.
- Verified HomeBuyer
- November 17, 2018
- Baltimore, MD
Enjoyed the process from the beginning to the end. The community is safe with children and families that attend the same school and enjoy community events!
Total Score 5
Positive buying experience
- Chris M.
- Verified HomeBuyer
- November 16, 2018
- Johns Island, SC
Communication with your builder and selling agent.
Total Score 5
On-Going Issues from the Punch List All while Being Our Own PM
- Karen B.
- Verified HomeBuyer
- November 15, 2018
- Holly Springs, NC
Beazer's end of year is end of September so when our home was close to completion they slammed it into what they considered a done phase. When we pointed out about 12 things on our punch list inclusing a cracked tub they basically forced us to close stating that they would charge us $2000 in fees for not closing. Our understaing is that they do this at the end of any/all months. Since then we had to become our own Project Managers to the point that they would ask us what still need to be completed. They will forget to order replacment pieces and then try and point the finger at a vendor or ...
Beazer Homes responded:
Hello, and thank you so much for your feedback. We really appreciate you providing us with this information. We would like to apologize for the issues you have experienced and can only imagine the inconvenience this has caused. We have looked into the case records for your home and show you had been working with Daniela, a corporate customer advocate, and all concerns reported to her have been addressed. Should you have any questions or concerns in the future, please reach out to the New Home Contact Center at 888-623-2937, thank ...
Total Score 1
After move-in service
- Anonymous
- Verified HomeBuyer
- November 15, 2018
- Laurel, MD
The design of the new home is great with modern style, lots of spaces in kitchen and master closet which are the major reasons I like and bought this new home. The after move-in service is good and satisfactory since beazer addressed and solved the problems we found after move-in in a properly and timely manner. But I would like to point out that there were so many detailed tiny jobs were not done well since we closed in a hurry and some of the paintings/carpet installment jobs were done at last minute on the closing date which obviously affected the qualities of the jobs. I wish we hadn't ...
Total Score 4
Broken Promises
- Quincy F.
- Verified HomeBuyer
- November 15, 2018
- Summerville, SC
Some promises was not even kept after they was documented. Hopefully my follow ups will get everything done, but the jury is still out.
Beazer Homes responded:
Hello and thank you for your feedback! We are sorry for any issues you have run into regarding your new home and would be more than happy to help you with any questions or concerns you may have. We show you reported some warranty concerns to us a few months ago and these have all been addressed. Should you have any question or concerns in the future please do not hesitate to let us know! You can reach the New Home Contact Center anytime, at 888-623-2937. You can even email them at NHCC@beazer.com. Thank you ...
Total Score 2
One stop shop
- Marianne S.
- Verified HomeBuyer
- November 15, 2018
- Baltimore, MD
I knew I wanted to move into the community, so when I was ready the sales staff fixed me up with the model I wanted, financing options and regular updates on the status of construction right up until I moved in. Couldn't be happier in my new home.
Total Score 5
New home
- James W.
- Verified HomeBuyer
- November 15, 2018
- Las Vegas, NV
Construction seems sound with no visible defects plumbing is adequate with minor upgrades needed electrical is Fine so far all outlets seem operable. All appliances work dishwasher has a drying problem. Flooring And stair case are great with little or no noticeable defects. Garage and garage door opener works but will require a close eye and maintenance
Total Score 4
Love my house!
- Iris S.
- Verified HomeBuyer
- November 14, 2018
- Cypress, TX
Since the beginning of the process, everything was great! From Ken, our sales person, to Troy, the construction manager. Our house is beautiful and they helped us along the way.
Total Score 5
NEW HOME
- Mario A.
- Verified HomeBuyer
- November 14, 2018
- Las Vegas, NV
Just moved to my new home, Beazer homes are amazing, you watch as is built, the whole process was easy and the final product has great quality, we are totally happy with our new place, Beazer made it buying a home a Pleasant experience.
Total Score 5
Sales team amazing/ build workmanship poor
- Bernadette J.
- Verified HomeBuyer
- November 14, 2018
- Litchfield Park, AZ
The sales team Amber and Beth are absolutely amazing. They are always keeping you up to date on the progress of your home and answer your questions. As far as everything else no so good. The quality of workmanship is poor. Our grout is not even and has gaps and holes in it, we have asked multiple times for this to be repaired and it has yet to be done. The paint also has yet to be completed. Our garage was not fully painted, we still have yellow spots on some of our ceilings, we have a large gash in our panty wall, dents on our curves at windows, a hole where our towel rack was placed wrong ...
Beazer Homes responded:
Thank you so much for your review! We are happy to hear your experience with the sales team was enjoyable, and we will make sure to let Amber and Beth know! We would also like to extend an apology for your disappointment with the workmanship of your home. We were able to reach out to your builders Andrew and Judd, and are happy they were able to address your concerns. We also would like to invite you to contact us directly whenever you may have concerns. You can reach the New Home Contact Center at 888-623-2937, and they will be able to assist you with anything you may ...
Total Score 2
Professional and courteous team
- Thuy N.
- Verified HomeBuyer
- November 14, 2018
- Sacramento, CA
Positive, professional, prompt and friendly people at Beazer sales office, especially Shannon, who will make you comfortable and welcomed all the times.
Total Score 5
It was good initially but terrible in the end!
- Yiko H.
- Verified HomeBuyer
- November 14, 2018
- The Woodlands, TX
I bought my townhouse from Beazer Home and moved in this July. Everything was perfect and I told all of my friends that Beazer Home is a perfect builder I recommend if they want to buy a house from Beazer Home. Until after I moved in two months when I got my first month water bill, I am really disappointed that Beazer Home do not take care it. My first month water bill was $596.3. I called MUD and Beazer Home warranty to check if there was any problem on water meter or any water leakage at my home. Finally Beazer Home help me figure out it was caused by the sprinklers setting. The default was ...
Beazer Homes responded:
Hello, thank you for your feedback! We truly appreciate the time you took from your day to provide us with this information. We always want the new home experience to be exceptional for our homeowners and we are incredibly sorry yours was not. We have reviewed your account information and show that our Houston Division Management worked with you on a resolution for the sprinkler issue. If there is ever anything else we can assist with please do not hesitate to give our New Home Contact Center a call at ...
Total Score 1
A Great Home
- Shane G.
- Verified HomeBuyer
- November 14, 2018
- Baltimore, MD
I love my Beazer home. Everything is top of the line and looks amazing. I can’t imagine living in a different community.
Total Score 5
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