Beazer Homes Reviews

Team at Beazer was so understanding of my circumstances. Michelle and Bob were extremely helpful and walked me through the process . Design center had lots of options . Matt at CNN mortgage helped me find the best rate and type of loan to make my Dreams become a reality. The guys who built my house (contractors) took care in the process.

Beazer makes great homes but don't expect any wow factor from the support team or builder after close. We love our new home. The floor plan, the finishes, the price, the community & the landscaping are all great but it's the 100 little things from Beazer Corporate that tell you they either don't care or are not aiming for customer satisfaction. For example... we bought one of the model homes, which I would never do again because when they say the models are 'as is'... they are not kidding and they will do NOTHING to get the home into a livable condition. We couldn't even get baseboards installed after taking out the model furniture which was hiding the fact that there was none in about half the master bedroom. It would be SO EASY for Beazer to arrive with a bucket of paint for touch-ups, install the missing baseboard and have a few extra rolls of wallpaper for us since its damaged from cheap built-ins to art being hung. How hard is that??? -Closing package, keys, your paint for touch-ups and a few extra rolls of wallpaper. It would have completely changed our experience, but now we're left to redo so much because the wallpaper is no longer available, the walls are damaged from the past 2 years of use as a model and we're missing essentials such as baseboard. As a local real estate agent I would struggle to recommend Beazer Homes. Again, they make a nice home but the customer service leaves you feeling like the company elects to cut all its corners for once you’ve signed up. Buyer beware. ... More

Pros: -Great interaction with all Beazer employees. -Addressed all my concerned. Cons: -Rushed constructing my house so there are too many issues I've had to open warranty request for.

We built our Beazer home from a distance of 1800 miles. This meant we had no choice but to depend on Beazer's customer service staff more, perhaps, than most. Each link in the chain, from the sales staff to the construction team, met and exceeded our expectations. A potentially stressful process was made worry free due to their skill and professionalism.

Building a new home is quite the experience but Beazer made it enjoyable. Beyond that, the quality and customer service has been great. From the first step until the last step, everyone was responsive and helpful. People also need to realize that when you build a home, regardless of what you pay for it, won't be 100% perfect. It's life people...nothing is perfect but do your research. Other builders are not as dedicated to building a quality home, nor as responsive to your concerns as the experience we had with Beazer. If we ever build again, it would be difficult to go with another builder. ... More

We have no complaints with Beazer. We still have the builder Corbin stop by whenever he sees us outside and make sure that everything is going good and he asks if we have any issues or if there is anything we may need.

It was a simple process compared to building a custom home. They have made the quality and options so diverse there are plenty of ways to customize. We were treated fairly and honestly. Love the house.

I would give it a 3. Boughtvacnew home in Charleston sc from pulse and felt they were a little more on point. Our house when we moved in was not really even cleaned. Punch list items were I would say normal. But the cabinets are horrible. They are having to replace over a dozen doors and our entire vanity in second bath.

We love our new Beazer home and all the people who helped us in the process

The process was very easy and everyone very helpful throughout the closing date.

The trade company they hire are sloppy. I'm very unhappy with paint speckles all over my cabinets, chandelier and hardwood floor. My front door has the ugliest paint job imaginable. The painters didn't cover anything while they painted. My electrical plates are all crooked. The outside of the homes has stuff installed crooked as well. My unfinished basement wasn't cleaned up. It has all the debris that was there from construction. I admire JT and Matt for helping me out with all my needs, but Beazer needs to fire their trade companies and hire people who care about their quality of work. What a mess! ... More

The process was decent and the person who handled the process with us as the customer agent was very very good. There were some issues with construction related to the construction manager being provided updated and correct drawings that reflected changes that caused some issues during construction that could have been avoided. The construction manager rep was very customer focused and worked dilligently to address all of our issues.

There were too many minor defects detected, it took a long time to fix.

Great neighbourhood, nice people.

From working with Travis (sales), and Keith (builder) to closing with Harold (Mortgage) we felt appreciated and part of the family. Travis and Keith are very special, and made our personal experience, the best it could be. Travis still checks in on us, and we appreciate so much the personal attention we have received.

We have lived in our brand new house for almost 5 months and we are still having issues in our house that were never fixed. Some of these issues are from the inspection done a month before we even closed on the house. The more we live in the house, the more we see the flaws in the workmanship of the sub contractors because their only goal is to do the work as fast as they can to move on to the next house, even if that means cutting corners or doing sub standard work. It seems as soon as they get your money for the house, you are not important to provide customer service. They are very poor at communication or getting back to you once you contact them for assistance with fixing issues in the house. Over the past 5 months, we have not had a single day where we did not have issues with our house. It has been exhausting not being able to rest and feel relaxed in our house. ... More

The construction craftsmanship is very poor and the construction supervisor did not do his job to ensure that the trades did theirs

Loved the experience! Love our Home! Yes, there were some hiccups along the way.. but you are going to have those anywhere. Beazer was great - all the way from sales to Warranty!

The presale inspection of the home went very well as far as our interactions with Beazer reps. Once we entered the new home, we were told a lot of things were suppose to happen to give us comfort that the new home we were buying was in good working condition and that experts were on hand to handle any minor problems that may have developed with the house that we discovered upon moving in. It was at this point that the Beazer team dropped the ball. There was in fact zero follow-up after moving into the new home. the one week, 45 days, etc follow-up never happened. In fact as of now 5 months after moving into the home, no one from Beazer has been to the house to check on things that were noted as needing attention as promised. From smoke alarms to a large hole in the closet that is obviously meant to be used for some utilitarian purpose. Cigarette buds were found above cabinets in the kitchen, the HVAC unit was supposed to be mounted on a cement slab but ours was placed on the grass causing a sort of marshy, soggy area around the unit. All this to say, while this will not stop me from buying another Beazer home, it is rather disappointing to learn that the excellence guarantees were worthless and it falls on the new home owner to fix builder problems. ... More

House closed 5 months later than estimated. Went to closing incomplete with a list of promised work to be completed. 6 weeks later and i am still waiting. Nick my poc for home completion stopped answering me via phone, text, email. Thinking of bringing in my lawyer if everything is not settled soon

Kathy and Mark were outstanding! My sales experience couldn't have been better. Kathy received sooo many calls from me, but she remained patient and professional, and she knows new home construction and sales! Mark walked me through the unit and explained everything thoroughly. He walked me through the Customer Care Manual, page by page. It was a very stress-free experience.

My experience was so frustrating, it is difficult to summarize. I'll say that there was no attention to detail. A level and tape measure would have gone a long way. Near closing, when something was pointed out and rectified, more problems were created. For example, the floor people didn't care about the texture on the walls. The tile people didn't care about the counters, and on and on and on. Near, and even after closing, as soon as one crew left, I noted damage to other areas of the house. When those areas were repaired, other areas were damaged. I feel my story sounds unbelievable, but it is true. Best advice if choosing to build a Beazer Home would be to NOT CLOSE with one single item left on a punch list, no matter how minor. ... More

Everyone was helpful and nice

We have had problems from day 1. The electrical was bad. Water sprinklers in front of the garage don’t work. My driveway is uneven and needs immediate attention. My garage door doesn’t close properly. Lies after lies. We had 4 builders. All said we want you to be happy. I would of never closed on this house with what I’ve been through. Contractors do a lousy job and we have to redo the work. Nobody should have to go through this. I can’t even enjoy the house because someone is always working on something or rescheduling. There’s a lot that Beazer doesn’t disclose. Very shady. Between the houses the yards get flooded when it rains. ... More

After spending over $400,000 for a new home we expected to move into a completed home. Instead we will be inconvenienced for months as you come back in to fix or finish a long list of items. Not the way I wanted to move into my new home. I wish we had purchased an NV home at the other end of our block, away from the stench of the chicken farm that we weren’t suppose to smell, that our neighbors say were move in ready.