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Beazer Homes Reviews

What Real Homeowners Say About Beazer Homes

With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7512 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.

Beazer Homes

has 4.6 out of 5 stars overall

7512 Reviews

Customer Reviews

Warm and welcomed town house

  • Olga O.
  • Verified Homebuyer
  • October 16, 2024
  • Las Vegas, NV

I had a great experience, everything was smooth, easy and helpful . Just start leaving here but happy with my new town house !

Total Score 5

Home quality is a big concern

  • Anonymous
  • Verified Homebuyer
  • October 16, 2024
  • Sunnyvale, TX

Quality of beazer home is getting so bad. Just moved in, but more than dozen of warranty issue have been submitted so far. There are more to come.

Beazer Homes responded:
Thank you for sharing your feedback. We sincerely apologize if the quality of your new Beazer home did not meet your expectations. At Beazer, quality is our top priority, and we partner with industry leaders who share our commitment to innovation and excellence. My name is Stephanie, and I work with the Dallas Division at our corporate office. I want to personally address your concerns, and I invite you to reach out to my team at (888) 623-2937 if you have any issues in the future. We appreciate your trust and are grateful to have you as part of our family. Together, I’m confident we can restore your confidence in us. ...

Total Score 2

Sales and QC Team Teams were excellent!

  • Sirisara P.
  • Verified Homebuyer
  • October 16, 2024
  • Las Vegas, NV

The entire experience has been amazing. The sales person (Detra) and QC/walk-through person (Tony) both went above and beyond. Their professionalism, knowledge and dedication were what set Beazer apart from other builders to us.

Total Score 5

Best home-buying experience

  • Annaleesa G.
  • Verified Homebuyer
  • October 16, 2024
  • San Antonio, TX

The whole process was seamless from beginning to end. Everyone is so helpful, and they care about not just your home, but your experience as well. The home is beautiful and I am so happy I chose Beazer. I would recommend Beazer to anyone who is looking for a quality home and a simple home-buying process.

Total Score 5

Great experience

  • Celine M.
  • Verified Homebuyer
  • October 16, 2024
  • Katy, TX

This is our first home ever and Beazer Homes ensured we had a great experience from the moment we walked into their office to the moment we got our keys! Rich and Ericka are amazing to work with and we highly recommend them to anyone looking to purchase a beautiful home. The materials, their customer service, and the way they handle things are top-notch!

Total Score 5

Outstanding

  • Danny L.
  • Verified Homebuyer
  • October 16, 2024
  • Whiteland, IN

The person who sold us are beazer home did not pressure us to buy. They were very informative and they just gave the facts about our questions.

Total Score 5

Al

  • Anonymous
  • Verified Homebuyer
  • October 15, 2024
  • Henderson, NV

They all very helpful and we appreciate all there help till the closing day.

Total Score 5

after sale mgr tobi outstanding christina hartman escrow outstanding

  • David S.
  • Verified Homebuyer
  • October 15, 2024
  • Henderson, NV

both made the purchase easy

Total Score 5

They are not trusted on getting things done for the customers. Make sure before you sign your contract get someone to inspect your home and make Beazer sure Beazer stand by their word.

  • Alma H.
  • Verified Homebuyer
  • October 15, 2024
  • Humble, TX

They are very slow about getting things done. Also, they can improve their Customer Service. I was not pleased with Beazer homes builder.

Beazer Homes responded:
Thank you for taking the time to share your feedback, Alma. At Beazer Homes, we strive to provide exceptional customer service to ensure a great experience for every homeowner. Our dedicated Customer Care team is here to address any questions you may have about your new home and support you every step of the way. I’m Stephanie from the Corporate office, we’ve spoken on the phone before and I want to assure you that in addition to your local team, I am here for you should you ever need assistance. After our conversation and meeting with local leadership, I understand that your team has met with you to address your concerns. If you have any further questions or need assistance, please don’t hesitate to contact my team at (888) 623-2937. Thank you again for sharing your thoughts—we’re committed to building a strong relationship, and we’re grateful to have you as part of the Beazer family. ...

Total Score 2

Communicative, Responsive , and Professional

  • Jhumki S.
  • Verified Homebuyer
  • October 14, 2024
  • Durham, NC

I did not get to choose any options but I knew that was the deal going in. But I loved the design options they gave me and they checked almost every box for me. The communication was great and they stuck to their delivery dates. Takes a lot of the uncertainty out of the buying (and selling) process.

Beazer Homes responded:
The new home journey is our passion, Jhumki. We partnered with top designers to create ideal floorplan configurations, and we are happy to hear your new Beazer home checked all your boxes. Thank you for choosing Beazer Homes, and welcome to Stonewood Estates! - Megan BeazerHomes

Total Score 5

Excellent Experience

  • Richard S.
  • Verified Homebuyer
  • October 12, 2024
  • Ellicott City, MD

Our experience purchasing our Beazer home was nothing short of exceptional. From our very first interaction with Liz and Nick in their sales department, we were guided with professionalism and care. Throughout the entire selection process with Nicole and later construction with Henry, every detail was handled very smoothly. When it came time for the final completion, Henry’s expertise and attention to detail truly shined. We always felt supported and reassured, knowing we were in the best hands every step of the way.

Total Score 5

The Gatherings at Herrington

  • Bonnie D.
  • Verified Homebuyer
  • October 12, 2024
  • Cumming, GA

Everything went well from our buying experience to our move in.

Total Score 5

Mr.

  • Charlie D.
  • Verified Homebuyer
  • October 10, 2024
  • Sacramento, CA

The experience for buying the house is very comfortable and received very great service and assistance from your sales representative.

Total Score 5

Great experience and great quality home.

  • Jackie R.
  • Verified Homebuyer
  • October 10, 2024
  • Myrtle Beach, SC

Our experience from start to finish was amazing. We did not live in the area, Brad and Katheryn made our experience amazing. We felt as if we were there!! The weekly updates and pictures were great. Katheryn did an amazing job teaching us about our home and you could see the pride she took in building my dream home. It didn't end after closing. Brad and Katheryn made us feel special and both took pride in letting us know that we could come to them for questions. The quality of the house they built shows in every little detail. Highly recommend Beazer Homes.

Total Score 5

Had two buillders, first one started it off, the Darren took over, Darren did a great job keeping me informed and up to date of what was going on.

  • Reginald H.
  • Verified Homebuyer
  • October 10, 2024
  • Baytown, TX

Everyone was good to work with in the office and in the building stages. Everything seemed to flow pretty good thru whole process.

Total Score 4

House a month late and not ready even then

  • Chad C.
  • Verified Homebuyer
  • October 10, 2024
  • Surfside Beach, SC

House was supposedly finished a month after the initial closing date. While we were doing the final walk through, the house was still being worked on but we had to close that day. We were told not to worry because there was a warranty. Then after closing we were told that the defects, such as scratched cabinets, paint drippings or any other defect isnt covered unless they were on the pre closing list. Carpet strips weren’t installed correctly, which resulted in cutting our feet and we were told to repair it.

Beazer Homes responded:
Thank you, Chad. Your experience is extremely important to me and the Myrtle Beach Division, and it will help us to continue improving the experience for all our homeowners. My name is Manny, and I am the Corporate Advocate overseeing our Myrtle Beach Division. I have discussed your concerns with our local leadership team, and we are actively working to address these matters for you. Your satisfaction is my priority, and I am only a call away if you need me at 888-623-2937. ...

Total Score 2

Love My Home!!

  • Kimberley B.
  • Verified Homebuyer
  • October 09, 2024
  • N Richland Hills, TX

Just moved in and absolutely love my new Beazer home. The entire process was very seamless and easy. The customer service by sales, builder and design center was pure excellence!!! Thank you, Beazer Family for an awesome experience. Happy Home Owner!!!!!

Beazer Homes responded:
You were a joy to work with, Kimberley! The entire HomeTown team is thrilled to welcome you to the neighborhood and into the Beazer Family! Welcome home. BeazerHomes

Total Score 5

Very Helpful Builder

  • Darryl G.
  • Verified Homebuyer
  • October 09, 2024
  • Anna, TX

We originally signed a contract to purchase a spec home, but the slow real estate market in the state where we lived kept us from selling our home in time to complete the purchase. Beazer graciously allowed us to transfer our earnest money to custom build a home, and they sold the spec home. Our home in another state finally sold, and we closed on our custom Beazer home. They have been prompt and efficient in correcting all issues in the new home. This is the fifth new home that we have built in various states, and our experience with Beazer has been better than every other builder that ...

Total Score 5

Bad Experience

  • Anonymous
  • Verified Homebuyer
  • October 09, 2024
  • Peoria, AZ

Never been treated so badly and they literally ripped me off. Extremely unhappy with their sales rep and acting VP. I literally had to play super superintendent and if it wasn’t for this nothing would have gotten done properly. House was 6 months late and just a nightmare to deal with. They say they want you to be happy I’m telling you I’m not but more importantly they don’t care that I’m not. Read their mission statement. I personally wrote a letter to their president and he did nothing to help me nor did he care. If we would have had the sales rep we wanted and their real VP not left none ...

Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns so that we may turn this situation around that you may enjoy your home and beautiful community. Wishing you the best. – Wendy ...

Total Score 1

Great experience with the purchase process and walkthrough

  • Anonymous
  • Verified Homebuyer
  • October 09, 2024
  • Sacramento, CA

Awesome team making purchase process easy, team who did the walk thru and after services, great job on following up and explaining.

Total Score 5

management

  • Anonymous
  • Verified Homebuyer
  • October 09, 2024
  • Frankford, DE

Had a good experience with sales personnel. However, closing was another story. Our closing was postponed twice, once a week or so before closing. The second time was a day before closing at which time we were informed that due to some issues, we wouldn't be able to close. We were faced with a manager with little support and empathy. It made our experience with Beazer unpleasant. We had already contracted movers, furniture, etc., and were staying at a hotel waiting to close.

Total Score 4

Great homebuying experience!

  • Anonymous
  • Verified Homebuyer
  • October 07, 2024
  • Cypress, TX

In general, the overall homebuying experience was great!

Total Score 5

Great Build Experience

  • Jason D.
  • Verified Homebuyer
  • October 06, 2024
  • Little Elm, TX

Great building experience! Christian and his team sent us weekly updates on the process and kept us informed throughout the entire process.

Total Score 5

I highly recommend Beazer Homes.

  • Hari R.
  • Verified Homebuyer
  • October 05, 2024
  • Hermitage, TN

We couldn’t be more thrilled with our new home! From start to finish, Beazer exceeded our expectations. The team was professional, transparent, and communicative throughout the entire process. They took the time to understand our vision and turned it into a reality, paying close attention to every detail. The craftsmanship is outstanding, and you can tell they truly care about quality. Every deadline was met, and there were no hidden surprises or costs.

Total Score 5

Not the best experience

  • Crystal P.
  • Verified Homebuyer
  • October 04, 2024
  • Henderson, NV

I know each person and experience is different, but I can't provide many positive experiences with purchasing a new home with Beazer. I know that in the future I would think twice and look at other builders. Now that I have moved in, I feel they care more about the sale and getting it done rather than making the experience and home good for the buyer. Be mindful about what you see if the model because they don't always provide you what you think is standard and will state "it is subject to change by the builder, and you signed that in your contract" (to me this is false advertising if I fell ...

Beazer Homes responded:
Thank you for sharing with us, Crystal. We're sorry to hear your experience was not what you envisioned when purchasing your Beazer home. However, we are glad to see your customer care team at Crosswind Estates has been working diligently to address your reported areas of concern. In the event you have questions, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. From all of us here, we thank you for trusting us to help build your future. – Wendy ...

Total Score 2