Beazer Homes Reviews

This home purchase was the best I have ever had. Jessica in the sales office was very helpful in every aspect. Cary from the building department was excellent to work with. They both kept us up to date on each phase of the build. Highly recommend Beazer Homes.

We had a great home buying experience. Craig in the sales office throughly explained the process and our contractor, Jay, kept of informed of progress along the way. Both were always available for any questions or concerns we had.

Beazer homes gives me a very good customer service and updated me step by step through home building and helped me with $5k extra support. However some problems have appeared after I moved to the house like leaking, electrical and hardwood and the warranty still working to fix them.

Jay has been awesome as a builder. His attention to detail is beyond great! He is timely, great with follow up! We've never been so served by any builder like Jay...he is the epitome of a consummate builder.

we have purchased our new home a month ago. So far we had very little issue on our new home and all those issue have been addressed on-time. We have worked with excellent Construction manger Demarcus, to take care of our service requests. We are experiencing a quality in every work through out our home. I admired how well the indoor air quality maintained fresh in my home, (ERV and design). Overall very satisfied home buying experience

No complaint, everyone was great to work with

Since I moved in it’s been one headache after another. After a week and a half of sticking bandaids on things after I moved in the entire hot water heater needed replacing, as well as a breaker and toilet. My lights constantly flicker and my ceiling fan makes noises and wakes me up at night. The service providers Beazer recommends are awful as well. I have not had 1 week of uninterrupted internet service since I moved in. I work from home. The energy savings they were so proud to sell to me have not materialized even a little. I feel like I was taken for a ride.

We had a wonderful experience in buying our first home . Everything was straightforward and easy. Support was very good . Every single concern was taken care. Overall a wonderful experience and good place to live .

Wow! We were about ready to sign with another builder but decided to keep our appointment with Beazer. We were stunned by the beauty of the model home presented by Christie and immediately knew we had to switch gears. This is our first new build and while we anticipated the completion of our home we couldn't sleep. April, Christie and her team listened to us and were very thorough with follow up. When it was time to get the keys we met Abraham. He was the icing on the cake. He listened and cared about the little issues in our inspection and was quick to resolve each issue. Such a great team of people you have working at Beazer Vistancia! From our little family to yours- Thank you ... More

The whole process went very well. The heightened anxiety of the house being THE HOUSE is the only issue we had. The whole team did a great job I didn’t feel the need to be worried about them they were helpful and didn’t leave things out.

We had a great experience with Beazer homes, from our very first visit to receiving the keys, and even afterwards, Beazer Homes have been quick to respond to any concerns or questions. Every person we met has been professional, efficient and pleasant, Kent in the office, Jason and Guillermo site managers and Joseph in customer service. I can’t thank you all enough for making a stressful time an enjoyable experience.

All around an amazing experience

As a first time buyer, the experience could have been better. Everything looks beautiful, until you look closer. After moving in I discovered so many little sloppy mistakes. Take my advise, on your walk through day, spend the entire day and look in every corner and behind every toilet on the floor. There was a piece of my fireplace that was chipped off and all they did was paint over it. There were tiles behind the toilets that weren’t grouted and much more. The houses are beautiful but the details were done so sloppy. If I could do it again I would scrutinize the details.

Buying with Beazer has been awesome! This is my third brand new home and the quality, price and service are unmatched.

Overall we had a very positive experience with our sales consultant, Mark. He did everything in his power to get us the best possible price and connect us with a great mortgage company. We love our new home, but unfortunately within the first two weeks of living here we had a slew of issues. First, our HVAC system went out and took almost two weeks fix. Here in Texas it’s hot and humid, so you can imagine it was quite uncomfortable. We will certainly give credit to Dax, our warranty rep, who was able to provide a portable AC unit which made it a little more comfortable in the house. Second, after a heavy rain storm, we had water intrusion in both our front office and garage. After some investigation, they found water getting into the garage through the tankless water heater exhaust vent which wasn’t properly sealed. The upstairs outer window sills had several areas where water was getting in and running down the inside walls, soaking our office carpet. Dax did his best to get our warranty issues resolved as quickly as possible, which we are appreciative of. This is by far our largest investment and we understand things aren’t always perfect, but to have this many issues within the first two weeks seriously makes us question Beazer’s build quality. ... More

Our salesperson, Dustin, was everything you would want in a salesperson. He was professional, courteous, prompt with replies. We were really sorry to see him leave.

When we did closing we have been promised to get everything completed but there are still a lot of issues and no one cares about remaining stuffies. There is no tracking system to check own case. Terrible

The overall experience was great! The engineering supervisor, Beazer sales contact kept us in the loop with the start, progression, and completion of our home. Our design center representative was very knowledgeable about the designs available and assisted with decisions we struggled with during the selection process. The team made the experience stress-free. We live our Beazer home!

I have fell in love with the Beazer community: Sevilla at Ironwing in Litchfield Park, AZ!! Being able to talk with Amber in the sales office was amazing! She was soo helpful and a breath of fresh air. She was very knowledgeable and helpful in the WHOLE process from my pre-qual to the closing of my home!! I was able to get weekly photo updates of progress. D (head foreman) always kept for updated and informed on every step of when things would be installed. If there were going to be any possible delays he was very honest about the complete building process for my home! I am so glad I purchased my new home with Beazer!! Very satisfied new homeowner! 10/10 I definitely recommend!!! ... More

I was originally soooo excited to move - talked with a sales agent on two different occasions that I would get to design the home and that the backyard would be 20’ by 20’…fast forward to walk though and there were many issues including the fact that they were now telling me the backyard would only be 20’ by 14’ which is a massive difference. I had a list of things to be fixed and only half of them were done by the time of closing and the rest went on exception list. I also had a rough time dealing with their “preferred lender” hindsight I should have gone with my own as I didn’t get a very good rate and the guy was very unprofessional. Some of the builders and such were super nice but it was just not a very good or smooth process and that is very disappointing that I did not get the product that was advertised. I talked with some other home buyers who had also been told the same about the backyard in addition to having issues with their homes. Had I known this I would have gone with a different builder/community. ... More

We purchased in March and have been thoroughly impressed with the construction team. They are super responsive, friendly and a joy to interact with.

Good quality product and highly professional people to deal with.

In love with this community already. Entire process of buying our first house was made easy by beazer. Elisa was great and she helped us a lot in pretty much all the steps of our house buying. David, Adam and Bryan were helpful too. They were sweet and quick enough to comeback and fix our issues.

We are finally settling in to our new Beazer home. From beginning to end, the experience was very smooth. Yes, there were bumps in the road, but that's expected when building a new home. Our New Home Counselor, Bill was excellent. No matter the problem, he was able to smooth out all the issues we brought to his attention, He always made himself available, even on his days off and weekends. He undeservedly handled the brunt of our frustrations (mainly due to delays) on a few occasions. He deserves a raise. Larry and Mike were also super helpful during the build process. I've had to deal with the warranty center for a few minor issues, and they were also helpful...after some prodding. If you commit to a new build, expect delays. You'll save yourself frustration later. Also, if you upgrade in the Design Center, ASK FOR SAMPLES!!! It'll help you during your own home design experience. DO NOT RELY ON YOUR OWN PICTURES for color matching!!! We are very happy with our new home. ... More

I will limit my comments here; (1) I was not aware until I read the fine print that Model homes represent prototypes or ideas, and necessarily the home that will be built for you. (2) Read section 9 of the contract -- very important -- I only skimmed it and it cost me. (3) Always ask for in writing a copy of the plat map of the lot you are purchasing; I asked many times but only received the actual lot map at closing. This came back to bite me. (4) I constantly felt at odds with the company, as in; the company wins and you the customer lose situation. This seems odd to me, like the polar opposite of customer service. Anyway I learned a lot I guess you might say. (5) I did want to add that the construction manager and builder team were very responsive to our needs, and took care of issues quickly. I understand that things can be missed when so many homes are being constructed in a fairly short period of time, but the old adage of measure twice cut once still applies. Bottom line: I was naive and didn't read the fine print, so lesson learned. ... More