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- Charleston, SC
Beazer Homes Reviews in Charleston, SC
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What Charleston Homeowners Have to Say About Beazer Homes.
Read all 112 verified reviews from homeowners that built a new home with Beazer Homes in the Charleston area. Charleston homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Charleston Area
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Customer Reviews
Great experience
- Kostiantyn S.
- Verified HomeBuyer
- February 06, 2024
- Summerville, SC
Great first time experience. Mike is great sales person. Easy and smooth process. Warranty claims fixed very quick and without issues.
Total Score 5
Recent Beazer experience
- Maria C.
- Verified HomeBuyer
- January 23, 2024
- Summerville, SC
Our home buying experience was detailed oriented from beginning to end. The sales team was very knowledgeable about the floor plans, house details and lots. The weekly construction updates were extremely helpful so as to plan our move from PA to SC. The Design Center had enough choices to ensure a beautiful home. Our Sales person and Head Construction crewman were very responsive to our questions and concerns.
Beazer Homes responded:
Maria, we are absolutely delighted to hear your fantastic news. At Beazer Homes, we are committed to providing top-quality construction and excellent customer care throughout the entire home-building process. We are thrilled that your team's open communication and extensive knowledge at Jasmine Point at Lakes of Cane added great value to your Beazer experience. Thank you for choosing Beazer Homes to build your future, and welcome home! - Jordyn ...
Total Score 4
Very smooth and easy process
- Jakyra A.
- Verified HomeBuyer
- December 26, 2023
- Summerville, SC
The purchase of our home was a very smooth process from start to end. Our Contractor Dan and new home counselor Kelly were great with communicating and keeping us updated also answering all questions we had! We are pretty satisfied with our home, there are a few things like our HVAC that had to be checked out, also our irrigation system. Also the paint job throughout our home was not the best. Other than that we love it!
Beazer Homes responded:
Jakyra, we're pleased you had a smooth and enjoyable experience with us at Jasmine Point. Our Sales, Construction and Customer Care community team is happy to have you as part of the Beazer family, and we appreciate your feedback. Each one of us is dedicated to making sure you have a great experience with Beazer Homes, so if you have any questions or concerns while settling into your new home, please reach out to our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com, and our customer care team will be glad to assist you. Thank you for choosing Beazer! - Joanna ...
Total Score 4
We had an Awsome Experience
- Cassandra B.
- Verified HomeBuyer
- August 27, 2023
- Summerville, SC
We had been looking for an area to retire to for two years. And during our two-year search we talked to and looked at several home builders between the Myrtle Beach and Summerville area. We wanted to live in a community that had bike and walking trails. And that lots that either backed up to tree line or a pond. We looked at Beazer homes in other areas and liked their product. So, once we decided to make Summerville, SC our new home. Beaver Homes was at the top of our list for home builders to look at in the area. We still did our due diligence and met with the other home builders in the ...
Beazer Homes responded:
Casandra, we are tickled pink to hear what a great experience with our team at Jasmine Point at Lakes of Cane Bay you had. Our team works hard to provide all homeowners with an enjoyable interaction, and we are thrilled that Michael and James played an instrumental role in making your time at Beazer rewarding. We will be sure to pass on your gratitude to them. We wish you the best of luck as you embark on your new life journey. Welcome to your new Beazer home! - Wendy ...
Total Score 5
Everything I requested came to fruition
- Anonymous
- Verified HomeBuyer
- August 10, 2023
- Summerville, SC
Dan the Man! He knows how to keep the buyer informed every step of the way before and after the sale. Also, knows exactly how to build a beautiful home!
Beazer Homes responded:
We're delighted to hear you got everything you wanted in your new Beazer home. From superior craftsmanship to excellent communication, we strive to provide a fantastic homebuilding experience at every step. Your builder, Dan, will be overjoyed by your kind feedback on his work at Jasmine Point at Lakes of Cane Bay. From all of us at Beazer, congratulations! - Joanna ...
Total Score 5
Home owner
- Flavia S.
- Verified HomeBuyer
- August 09, 2023
- Summerville, SC
I would rate my experience with Beazer Home, a five out of five. When my husband and I decided on a Beazer Home , we decided to take a tour once we arrived at Jasmine point we were greeted by a very friendly, well informed funny sales rep Michael who throughout the process have become more than just a sales rep our contractor Dan was always on top of our weekly update always answered all her questions made sure that everything was done in a timely fashion. Our go to guy Randy always answers all of my questions make sure that any claim we submit it’s acknowledged and followed through. I was ...
Total Score 5
it was ok, still have a few details in my home, quality is not that good.
- Jose M.
- Verified HomeBuyer
- July 18, 2023
- Summerville, SC
For example, I was charged full price for my kitchen but still have some issues, as equal I still have issues with the color of the stairs they did painted as they wish no mine, and few more details that I will need at least one page to escribe all the issues.
Beazer Homes responded:
Jose, thank you for your feedback regarding your experience. We appreciate your honesty as one of our core values is working with integrity as we build your future. We’d be happy to look into any questions or concerns you may have so please reach out to our New Home Contact Center by emailing nhcc@beazer.com or calling (888) 623-2937. Our team is dedicated to delivering quality customer care that our homeowners can be proud of. We look forward to working with you soon. - Jordyn ...
Total Score 3
Fantastic Service
- Lisa B.
- Verified HomeBuyer
- June 13, 2023
- Summerville, SC
Mike took really good care of us, especially as we were moving here from our of state and had questions about the area etc. The first house we walked into was the one we purchased. We filled out paperwork that day to secure our home. Highly recommend Beazer Homes!
Beazer Homes responded:
Lisa, we are so happy to hear about your wonderful experience with Mike. We strive to provide a memorable home buying experience from the quality of homes we build to the standard of customer care we offer to every Beazer customer. From all of us at Beazer, we wish you many happy memories in this new chapter. – Crew ...
Total Score 5
Having the support of Dan has been 5 Star
- Jennifer M.
- Verified HomeBuyer
- June 09, 2023
- Summerville, SC
We have loved working with Dan to make sure our home has been perfect. From the start and 2 months later, Dan has been so helpful in making sure everything has met our satisfaction. I love knowing if we see him in the community, he always has time to answer any questions and is very helpful and responsive!
Beazer Homes responded:
We're overjoyed to hear you had a five-star experience at Jasmine Point, Jennifer. We believe every Beazer homeowner deserves to be a proud Beazer homeowner, and the best way to do that is to have an experienced team by your side at every step of the way. Your builder, Dan, will be grateful for your recognition. Thank you for choosing Beazer, and welcome home! - Joanna ...
Total Score 5
Great Experience
- Scott S.
- Verified HomeBuyer
- June 06, 2023
- Summerville, SC
Dan and Michael have been fantastic throughout the purchasing process. Even better, Dan's continued follow up on the outstanding projects has been great and very much appreciated. Great people to work with!
Total Score 5
Beazer review
- Justin G.
- Verified HomeBuyer
- May 24, 2023
- Summerville, SC
My overall experience with the Beazer team was amazing!
Beazer Homes responded:
We believe every Beazer homeowner deserves to be a proud Beazer homeowner, so we are overjoyed to hear you loved your experience with us, Justin. From all of us at Beazer, welcome home! - Crew
Total Score 5
Beautiful home, no negotiation or bonuses
- Sabrina H.
- Verified HomeBuyer
- April 25, 2023
- Summerville, SC
Our experience was one of zero negotiation. We found a home we fell in love with and it was the last home available in Phase 2 of Jasmine Point. Our home was the Holly model and already built. Upon doing the final blue tape walk through, our real-estate agent found a list of minor fixes that were to be completed before we closed. Now I would like to mention the fact that our closing date was rushed and pushed. We are a military family and were moving here to South Carolina for a permanent duty station change. It was our desire to push the closing date out to accommodate a reporting date, ...
Beazer Homes responded:
Thank you for sharing your experience with us, Sabrina. We're sorry to hear that the closing of your home did not match your timeline. While we try to accommodate customer requests, we understand sometimes alternative plans must be made. We are thrilled to see that your warranty team has been able to assist you with resolving your concerns. Please feel free to reach our New Home Contact Center at (888) 623-2937 with any questions you may have. From all of us here at Beazer Homes, welcome to the neighborhood. - Roland ...
Total Score 3
Be sure to do the walk throughs!
- Marie S.
- Verified HomeBuyer
- March 18, 2023
- Charleston, SC
Everyone seemed very conscientious with multiple walk throughs I only did the second to final walk through. I felt like they had it covered but now I wish I had paid more attention as there were several things they missed. And it taking a long time to get these items taken care of! I've called about an AT&T cable on my front lawn multiple times but can't seem to get anything accomplished. They are supposed to fix the interior items and I believe they will but its taking a long time.
Beazer Homes responded:
Marie, we believe every Beazer homeowner deserves to be a proud Beazer homeowner and would like to assist with improving your experience. We left a message for you today to further discuss and have passed along your feedback to our dedicated Customer Care team, who is working to address your concerns and will be following up with you directly. Should you have any questions, please return our call to the New Home Contact Center at (888) 623-2937 or email us at nhcc@beazer.com. - Joanna ...
Total Score 4
Highly Recommend
- Gina B.
- Verified HomeBuyer
- November 16, 2022
- Summerville, SC
We had a great experience with Beazer! The team was great with communication every step of the way. Any issues were promptly addressed and we are very happy with the quality of our new home!
Beazer Homes responded:
We had an amazing experience with you. Gina! We are delighted to welcome you to Jasmine Pointe. - Megan
Total Score 5
INCREDIBLE Customer Service
- Kayla G.
- Verified HomeBuyer
- November 15, 2022
- Charleston, SC
Everyone from our sales agent, Ben, to the builder, Dave, and our warranty guy, Aaron made us feel so cared for and like we were a TOP priority! They all truly went above and beyond to ensure our home was completed on time and the smallest of issues were taken care of prior to our move-in. I cannot recommend Beazer enough and will 100% recommend them to everyone we know!
Beazer Homes responded:
We are jumping for joy, Kayla. Homebuilding can be long and tedious but that's why our team works their hardest to take every detail into consideration, so can enjoy your dream home. We will be sure to share this wonderful news with everyone at the Marshes. We hope you enjoy the holidays and thank you for being an incredible homeowner. - Jordyn ...
Total Score 5
NA
- Anonymous
- Verified HomeBuyer
- November 01, 2022
- Charleston, SC
Our overall experience was good but we did have delays in closing and there were some things that weren't completed on the final walk through. they told us that it would be completed but when we called back to follow up we were told that it would be handled under warranty, which is not what they said on closing day. it took several weeks to get it fixed so I feel like I was getting the runaround. In the future, I would not go to closing until all the punch items were fixed.
Beazer Homes responded:
Thank you for this bit of feedback. We're sorry to hear that you had some delays in closing, but are thrilled to know that your local Beazer team was able to get your home in tip top shape. We hope your are enjoying your new community. - Roland
Total Score 3
Issues not getting fixed
- Christopher P.
- Verified HomeBuyer
- November 01, 2022
- Summerville, SC
Been in the house for almost 2 months and still waiting on issues to get fixed.
Beazer Homes responded:
Christopher, thank you for taking the time to provide this bit of feedback. While we hope that every home is perfect upon closing, we know that sometimes certain items can require a little extra care. We appreciate your patience while we've been dealing with supply chain issues. We are thrilled to know that your local team has been working with you to help resolve these concerns. Please know, your sentiments will be passed along so that we can build a better Beazer. Wishing you the best in your new home. - Roland ...
Total Score 2
A pleasant and seamless home buying experience!
- Cortney G.
- Verified HomeBuyer
- October 29, 2022
- Charleston, SC
Our home buying experience was stress-free, exciting, and fast! We had a generous amount of assistance and hand-holding throughout the process that helped us speed the process along instead of consistently waiting for updates and "the next step". The team at the Marshes, led by Ben, that assisted us from the first day to closing made us feel comfortable and prepared in our decision making and purchasing of our first home! We are forever grateful!
Beazer Homes responded:
We're glad you found a home with us, Cortney! Our goal is to create an engaging and satisfying experience so that you can make the right decision and enjoy buying, building, personalizing, and living in your new home. Thank you for choosing our Beazer team to help build your future, and welcome to The Marshes. - Joanna ...
Total Score 5
Joe was and still is absolutely amazing
- Joshua G.
- Verified HomeBuyer
- October 25, 2022
- Summerville, SC
Joe took care of us from the beginning, he was straight forward and honest with us the whole entire process which really allowed us to trust in him and trust the process it takes to buy a high quality built home. To this day, Joe still makes sure everything is going well and always makes sure that everyone in our community is taken care of. He really goes above and beyond what we expected and what we were honestly used to. It was refreshing to have someone like Joe to lean on. We have been living in our new home for 3 months and have loved every minute of it. If I could give 10 stars I would.
Total Score 5
Very Happy with my home
- Alyda C.
- Verified HomeBuyer
- September 19, 2022
- Summerville, SC
Quality built home, love it!
Beazer Homes responded:
Thank you for the 5 stars, Alyda. We are so glad you are enjoying your home. If you ever need further assistance, feel free to contact us at (888) 623-2937, via email at nhcc@beazer.com, or our website www.beazer.com. We sincerely wish you the best. - Jordyn
Total Score 5
Beazer Homes - Great experience.
- Melvin M.
- Verified HomeBuyer
- August 31, 2022
- Summerville, SC
Great experience. Beazer kept us up to date on all phases during the build including weekly phone calls and photos. Very pleased with the process.
Total Score 5
Beazer Homes - Had a great experience!
- Kobe E.
- Verified HomeBuyer
- August 25, 2022
- Charleston, SC
Had a great experience! The whole team helped my wife and I from start to finish (plus post closing). They were all responsive and insanely nice!
Total Score 5
Customer Service
- Jake H.
- Verified HomeBuyer
- August 18, 2022
- Charleston, SC
I was living outside the Charleston area when my unit came on the market and did not want to wait to be back in town before I visit the unit. Ben worked with my agent to do a FaceTime call and walk through the two units that were on the market at the time. Ben made it pain less to get the paperwork signed and everything transferred so I was able to lock the place down. After that Ben and David made sure to call me weekly and give detailed updates. At my new home owner walk through David and Aaron were there way before time to open everything home and make it feel like home they walked me ...
Beazer Homes responded:
We're glad you found a home with us, Jake. Everyone at Beazer is dedicated to making the home-building journey enjoyable by providing open lines of communication at each step, so we appreciate you sharing your experience. The team at the Marshes will be thrilled to hear that buying a home was an easy process with their help. Congratulations and welcome home! - Joanna ...
Total Score 5
Beazer Homes - Trying to buy during a pandemic with supply shortages was a fairly
- Kevin S.
- Verified HomeBuyer
- August 17, 2022
- Charleston, SC
Trying to buy during a pandemic with supply shortages was a fairly stressful situation. Ben from Beazer Homes remained in contact with me throughout the entire process and kept me as updated as possible on progress and always answered any questions I had. Additionally, once my home was completed, Aaron, who was my New Home Customer Care contact, was always responsive and attentive to any questions/concerns I had (which, because the process had gone so well, there were not many). Would recommend these guys to anyone looking to purchase a newly constructed home!
Beazer Homes responded:
Kevin, we're honored to have earned your recommendation. Our Sales, Construction, and Customer Care community teams pride themselves on providing exceptional service, no matter what comes our way, so your five-star review means a lot to us. We'll be sure to let Ben and Aaron know what a great job they are doing at the Marshes. Don't forget that if you need anything now that you're settling in, our New Home Contact Center is only a call or click away at (888) 623-2937 or www.beazer.com/warranty. Thank you for choosing Beazer! - Joanna ...
Total Score 5
Beazer Homes - My wife and I had a great overall experience building a home
- Jay P.
- Verified HomeBuyer
- July 25, 2022
- Summerville, SC
My wife and I had a great overall experience building a home with Beazer. Michael and Joe kept us updated constantly with our home’s progress and were very helpful with addressing our questions and concerns. Would highly recommend this company.
Total Score 5
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