Beazer Homes Reviews in Charleston, SC

Great service Great staff Beautiful homes

My experience with Beazer Homes has been a good one. From the moment I signed the contract to the time I settled, I was treated with the utmost respect and consideration. The entire team at Beazer has been great to work with and I sincerely thank them for being so patient with my never-ending list of questions. Since my closing, the staff has continued to be very kind and helpful. I did not like the delays in the building process, but understand that supply demands did not help make things easier for any buyers over the last several months. Beazer and it’s staff did everything they could to help keep things on track. I am very happy with my new home and look forward to many happy years ahead. ... More

Fantastic experience! From the very first day we've met with builder's sales agent Mike. We've received weekly updates and were able to get in touch with Mike w/o any problems by phone, e-mail and/or text. At NHO we've met with the builder Joe who also ensured that everything is fully prepared and ready for the final walkthrough right before closing. Last but not least we had total support of warranty department represented by Randy. His attentiveness and swift response to claims we've made were simply put excellent. Overall, it was practically the best experience ever. Bottom line, this team went above and beyond making sure that our purchasing experience was very efficient and smooth. Thank yo'all for making this possible!!! ... More

We love our home but the building process lacked timely/detailed updates, timeline, and customer service. Mike M. (our designated salesperson) was not very helpful and lacked the customer experience during the process. However, Stephanie Hassell was very informative during the process especially since she was not our delegated sales rep. She went above and beyond just due to her kind nature and personality.

This is our second home with beazer, so we are very familiar with the home buying experience. Once you find the home of your dreams, beazer in this case Stephanie helped us with finding lenders and guided us through the process. We asked and was given the answers we needed. She was very knowledgeable and helpful. All went well.

My home buying experience was very easy. I walked in one day, spoke to the on site agent and was taken on a tour of a home in my price budget. I put down the earnest money that day and was given information of everything I’ll need to know for the process. The coolest part was getting weekly photos and phone calls about the progress of the home. Michael answered or returned every phone call and was able to answer all my questions throughout the process. It couldn’t have been any easier dealing with Beazer.

The house is great quality built with great materials. Beazer outsources all their work to local/regional trades so the quality is fantastic. The actual Beazer team is where we hit all the issues. The communication was awful throughout the building process, we often received false updates and our house was delayed 4 months. They are unwilling to push or try to pivot anything. They just say "This is the way it is now". Other family members of mine have used other builders during this same time and they all were completed on-time or early because beazers competitors made pivots.

This was our first home-building experience which made my husband and I extremely excited about the opportunity. Also, extremely nervous as we didn’t know what to expect. It was April of 2021 when we decided to sign up for this adventure. And what an adventure indeed. Everything was "hurry up decide" only to make us wait. This should have been our red flag and should have walked away. Unfortunately, because of the housing market, we didn’t have too many options. We were told on Saturday to hurry and decide by Monday if we wanted to buy the house, or we would have to pay a higher price for the house after Monday afternoon. We were told on Friday to decide on finishes for the house that day without looking at all the options/costs upfront. A final decision was needed by the next Tuesday. Again, not knowing all the options and costs. We were told that the house could be finished by November, but a more accurate date would be December, just to end up being finished by end of March. We were continuously told that new buyers are being told 18 months until closing now. As if that would ease our concerns. Our lease was up in December, and we couldn’t even give our landlord an exact amount of time for an extension. Thankfully they were very understanding and allowed us to extend until March 31st at which point, we were on pins and needles not knowing if closing would happen before that. We did have weekly phone meetings for updates most of which were this is delayed or that will happen this week for a couple of weeks. It was amazing to see how we were told of the drywall walkthrough meeting one day, but the actual meeting didn’t happen until 6 weeks later. Don’t get me wrong, the house is super beautiful – still needs a few items to be completed – very spacious and good quality. Unfortunately, we had more anxiety than enjoyment which is not what you want to experience your first time. If timeframe is not an issue for you, if you have your housing situation settled and no deadline to move out, I recommend Beazer home 100%. If that is not the case, make sure that you understand that a 3-to-4-month delay in the estimated closing time is going to occur. Covid surely didn’t help and the great resignation either. However, I’ve been told by other new build homeowners outside of Beazer that this is not the case for them. Not sure how accurate this info is. But of course, you will pay more, I’m sure. Good luck. We can finally say we are home, and we love it. ... More

We started working with Stephanie H a couple month into our home building process and she made the whole process so much easier. My wife and I were building from across the country so of course we had a lot of anxiety that went along with that, is everything getting done? What are timelines looking like? Stephanie was amazing with the updates, sent weekly update pictures, called and texted updates when needed during and outside of business hours. Now that we are in our new home we couldn’t be happier, Beazer has worked with us on completing any repairs needed and the build staff has been really friendly ... More

I would like to thank Stephanie, Michael, Randy and all those who participated in making my home building a very pleasant experience. Georgia, was one of the first employees who interacted with me. I was sorry to see her and the first building manager leave. However, the employees who took over were just as amazing. Thank you. Randy is my go to person now he ensures that any concerns I have is addressed.

It was at times a difficult process considering all of the issues throughout the pandemic. However, Ben did a great job keeping us informed and doing everything possible to ensure a smooth process!

All around great first time home buying experience! All the guys at beazer were so helpful and made everything stress free! I can’t thank them enough with all they helped with. Super knowledgeable and answered all my questions leading to a ease of home buying!

Stephanie was great! Thankful that she was there for us during this process. She was quick to provide updates, and always answered our questions so quickly.

Best builder in the Charleston market. Joe, Randy, and Mike went above and beyond. I would highly recommend a Beazer home for those looking to purchase a new home.

Our sales rep and other Beazer team member kept in touch with updates throughout the process.

Beazer Homes made what could be an overwhelming experience very calm and exciting! Even with the shipment delays that COVID caused, the communication was timely and proactive.

We’ve had a great experience. Stephanie and Michael were so helpful and made it a great experience!

I feel the house is qualm. However, the sales experience was terrible. Mistakes in the design of my build causes an over 3 month delay. Also, had a sales person tell me I could walk away, this was after waiting over 5 months.

Despite a delayed close, they communicated wonderfully and made sure things got done correctly. Answering all questions and helping us every step of the way.

We had a rocky start with Beazer as the communication was not always there, but they went the extra mile to make us happy as a customer. They communicate weekly, and do follow up well, however, sometimes you have to push to the point where you are doing it yourself in a way. I feel the quality of the home is great and they do have beautiful amenities and layouts available. The neighborhood has come a long way, and has great views. Just wish the move in was on time as it got delayed multiple times causing us personal struggles to move and get acclimated.

Multiple delays in closing for 6 months and still the house isn't completely finished, 2 months after closing. Time will tell if this house was worth the hassle of a new build because I think I got the "rustic" style home with exposed nails, trim that doesn't line up, and splintered ends. Not a good experience.

House was well built. Had a few hiccups but warranty Randy came through.

Detail oriented, caring group of individuals.

Middle management cares nothing about the customer. Arrogant and uncaring.

I've been in my home for almost 4 month now. There are still things that have not been fixed, and emails go unanswered, promises made to come by with no show, or call, or email. Super disappointing. Buyer beware.