Beazer Homes Reviews in Myrtle Beach, SC

Because of the death of our son we haven't been in our new home very long. We found a few things that I know that they wiil take care of.

Our homebuying experience was very good overall. We were living out of state and Jeff the building supervisor took videos everyweek and kept us up to date on progress of our build. Any questions that we had, Jeff got right back to us with an answer. The only negative is that downspouts and gutters do not come with the house (in South Carolina). We were never told that they were an option and had no idea that they did not come with the house. It was a cost that we were not expecting after moving into a new house.

I had a good experience with Jeff.

Our salesman Brad was great to work with. Matt, our builder, did a great job!! There are some minor issues that are scheduled for repairs. Warranty issues are being addressed.

The workmanship and the cleaning were not up to standard. Bob was great, keeping me up with the progress of the build.

What continues to be a problem is that we have not received a copy of the hoa guidelines. Beazer was suppose to deliver a paper copy at the closing. We are seniors and I cannot download the info. As far as issues go, we are waiting on a few that have now gone into the 3rd or 4th week.

Brandon, the builder, did an excellent job. He was knowledgeable and kept us up-to-date on what was happening each week, along with John, the sales rep. Brandon was always available to answer all of our questions. He still stops by and checks in on us.

Jessica was a very positively involved part of the process. She sent photos with her status weekly status update. The builder, Mike, did an excellent job of being involved in the weekly meetings. Our only concern comes to the contractors. We have a mostly small list of issues that are in the subcontractors hands. They don’t seem to be responding in a timely manner.

Our home was purchased as a “spec” home which was well along in construction. We were unable to make modifications/upgrades prior to closing but we still felt that we were part of completing our home, which we love!

The one negative thing we did not like about dealing with Beazer was their total lack of willingness to make changes that were not on their options list. I asked for a hot water stub out behind a toilet, "we don't do that". Well what about an electrical outlet behind the toilet, "we don't do that". We don't like the three interior paint colors, how about if we buy the same exact paint you use just a different color and your painters apply it, "we don't do that". On the other hand, our sales person, John and our job foreman Matt were a delight to deal with. They made sure we understood every step of the build and when things would be done. The quality of workmanship, fit and finish was very good. There were several items that needed correction or adjustment and all except two have been corrected. We expect those two to be addressed shortly. ... More

Beautiful build homes. Make sure the sellers rep knows all the information that you get with the new build. We were misled on a few things that would have made this a 5 star review.

The process was easy and they were good about keeping me updated on the progress.

The house purchase process was very good. We are a bit disappointed with the mud and dirt in the street that gets carried into the driveway. The construction area is not very well maintained.

Had enjoyed the whole process from agent to building supervisor. Everything went very well no complaints whatsoever

Overall they did a great job, only dislike it the paint that the painter use, not the best quality.

The process of meeting with Brad, Kelly and Lonnie and discussing plans, options, warranty were fine. The constuction phase was so so. The final stage was not so good, the building supervisor Lonnie failed in so many ways, he didn't schedule a cleaning crew his boss did it on her time off. The painting marginal at best the paint just peels off the winow casing LITERRALLY in hunks. Concrete worse I've ever seen looks like the floating and finish was done with a garden rake.There is a reason they only allow 4 visits, so you don't see the lack of professionalism and craftsmanship.

The home building experience was good. Great communication. The HOA, which is still controlled by Beazer, is awful. Poor communication. Long wait for approval. Still not approved. If I'd known it would be so bad, I would reconsider purchasing in Beazer Harborview.

I like our new home with the exception of a couple issues. Main issue I have is with the Heat system or it could be Duck work, either way unit with master bedroom in back does not get the air flow need to properly heat the bedroom in winter without turning up the thermostat. Gas bill higher than you would think for such an efficient unit as stated to us. Did not like the Gas Stove, was not given an option of Electric.

Project manager was not helpful with any of my concerns

Customer Service fell off drastically the last 6 too 8 weeks before closing. The change of assignment to Beazer staff did not provide the Customer Service we expected. It also affected the quality of work on the home.

I have found the experience frustrating. I was rushed to close and had issuers that needed to be fixed and addressed that I am still dealing with. I have to call repeatedly to get a response. When we met I got reassured things would be addressed and fixed but it’s been 11 days and I have heard nothing. I do not feel comfortable so far. Maybe it will improve but I would not close until things are done right.

Be aware of verbal commitments. Not in writing, they will not back it up.

When deciding to purchase a new build we went with Beazer because the Sales Representative Monika was quick to get back to us and answer any questions we might have. The process was slow and there were delays some due to material shortages others due to personnel and priority to spec homes. We finally were able to close on our home but it was far from quality work. The paint job was terrible with multi shades, random brush strokes, missed spots, and drips. The drywall tape lines show across the ceilings and there are cracks and poor repair work that show. There are holes, dents and dings/chips throughout the house in windowsills, floors, doors and trim. Kitchen and bathroom cabinets are cracked and need replaced. The caulk and grout around sinks and counters was already cracking. The screen porch had pieces that had holes drilled from a prior installation. The concrete has pits, holes, cracks, and marks from shoes and saw blades. The a/c and heat already needed fixed. We could go on but there is just too much to list. We did submit everything to warranty but we were told that process is slower than the building process. It is a disappointment that you spend over 400k on a new house and this is what you get. On a positive note we do love our community and our lot. ... More

Too many miscommunication with loan and builder

There were very many issues we had at closing of our home/ I fully understand all the delays in supply issues and getting permits from county. In the beginning, we were getting weekly updates, keeping us posted on progress of the house. There we many issues we had found upon checking out our house as it was in the building process. We purchased a Camden model with Option B kitchen. It seemed that contractors did not know how to read blueprints. When we signed the contract to purchase, we picked out all our design. options. The signed contract had a linen closet in the 2nd bathroom. Upon checking out the house, the closet was being closed up We brought it to Stacy's attention, and he said there was not a linen closet in 2nd bathroom... We told him to look at the plans. He checked and agreed. This was fixed, but if we hadn't found it, it would have been not put in. Since we had the Option B kitchen, which has an island instead of the peninsula that the standard Camden model has, this option, caused many mix-ups. We discovered that the island in our kitchen did not have electric hook up. We again brought this to Stacy's attention. He said that electric was indeed installed int the island... We asked him to check this out. He did, and agreed that there was no electric hoop up... They would have to dig a ditch in our kitchen floor... I am just happy that we discovered this before the floors were installed. The Option B kitchen has a full walk-in pantry in a different location from the standard Camdem. We came in to discover that we did not have pantry shelves, but instead pantry shelves were installed in the coat closet near the garage entry way. Again, we discovered this and had to bring to Stacy's attention. At some point Stacy was out sick I understand he was very ill; however, things were overlooked. Another check on our house we walked in our master bedroom and the master bath linen closet door was taken out. The house had been painted and looked very nice. The master bath looked great ... On a check we found the linen closet door jamb had been removed. No one we asked knew why the door was taken out and replaced. We were wondering if they had the wrong house... It was put back in. They did not change the hinges, or reverse the door opening... It was mysteriously taken out and replaced. The drywall installers covered up 2 internet cables. and a ceiling light in the kitchen and the ceiling light in the 3rd bedroom closet. CPI came in and put multiple 12-inch holes [ we have photos] in our front bedroom and in our Master, bedroom walls looking for the internet boxes. that he the drywall installers had covered. up. We had sighed a paper with CPI and had a drawing of where the internet boxes were to be installed. After our floors were installed, we came to the house during a rainstorm house to see sliding door was open We closed it, but waster was in the tracks of the sliding door. This was brought to Stacy's attention. This was several weeks prior to closing. We were concerned about the floors. Monday August 8th was the day of our walk through before our Friday August 12 closing. We had several issues that. were addressed. Stacy was not there; he had been out sick several weeks. The morning of our closing, we arrived at 845am for our scheduled 9 am walkthrough. We had a 10 AM closing at the law firm. We were not allowed int the house, because the air test was being done. It did not pass several times Finally, it passed. We got in our house 940 for our 9 am walkthrough. I find it hard to believe that this test was not scheduled before morning of closing. There were several things still not taken care of. Our 2nd bathroom had a hole in the sink. We were told it was a faulty mold, and on the following Tuesday, August 16th the sink would be replaced. The plumber showed up before they removed the faulty sink.... The sink was removed but it was almost 2 weeks before the plumber came back to hook up the plumbing. This was after we spoke with Stacy about it. He had the plumber come right out then The afternoon of our closing, we had a terrible rainstorm with torrential rain. We came back to the house to see water on floors and the sliding door track overflowing. I had towels and paper towels trying to soak up the water. We reached out to Mike who came over and said he would have to send someone over to come to drill the drain plugs. This was an issue that was pointed out several times... We had water on floors. We were informed we have a year if we see any lifting of the flooring There were several broken screens. which since then have been replaced. After making several calls to Beazer, and no one would reach out to us, After a few weeks, a very nice man, Rudy met with us and spent extended time going over all our concerns. He has been taking care of quite a few of our issues. He keeps in touch and responds to us and check to see if the work items have been taken care of. He contacts the contractors. and has them contact to us . He is an asset to Beazer... We feel that after closing on the house no one cares. Beazer has our money. We also feel that there is no quality control to check on completed work, in progr.ess. There are still issues with the painting. Some of the drywall and painting is sloppy. We want to report the workers leaving trash and food all over. We came many times to find containers of rotten food in house, open bags of doughnuts, soda cans fast food sodas, fast food and all the trash. I was often collecting these items from our house and putting in the trash. Even now, after moving in house, we still have trash blowing in our yard and front lawn. from workers food and construction material On the weekends we often see children of workers in houses playing on construction sites This has to be a safety issue.. ... More