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- Dallas, TX
Beazer Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Beazer Homes.
Read all 992 verified reviews from homeowners that built a new home with Beazer Homes in the Dallas area. Dallas homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Dallas Area
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Customer Reviews
Erwin Farms- Beazer homes
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- McKinney, TX
Beazer Home builder for Erwin Farms really do care about their home buyers. For many who are new to the area, there's many codes and process(s) that are involved in building a home more than ever for the City of McKinney which I think is great. If you don't have patients for things to change or take longer than anticipated it might not be for you. I would share that we enjoyed the experience, we learned a lot both good and bad. For the new buyer, do your research, and it's not just the home but the community as well.
Beazer Homes responded:
Thank you for such an incredible review. We're thrilled to know that our dedication to our homeowners has not gone unnoticed. At Beazer, we believe in working with integrity and that means being there for our homeowners every step of the way. We hope you are enjoying your time in your new home. On behalf of everyone out at Erwin Farms, welcome to the Beazer family! - Roland ...
Total Score 4
Beazer Homes - The experience was great and the customer service was great
- Cody M.
- Verified HomeBuyer
- July 12, 2022
- Celina, TX
The experience was great and the customer service was great
Total Score 5
Beazer Homes - Great experience for the first home buying.
- Anonymous
- Verified HomeBuyer
- July 07, 2022
- Carrollton, TX
Great experience for the first home buying.
Beazer Homes responded:
We're honored to know you chose Beazer for your first home buying experience. At Beazer, we pride ourselves on providing outstanding service from building, to closing and well beyond. We hope you are enjoying your new dream home at our gorgeous Lakewood Hills community. - Roland
Total Score 5
Amazing experience!
- Daniel P.
- Verified HomeBuyer
- July 05, 2022
- Justin, TX
Beazer has been a pleasure to work with from start to finish. They have gone above and beyond with their warranty coverage as well. I can't say enough about Keith, Jill, Bethany and the team!
Total Score 5
Nice home
- Shana S.
- Verified HomeBuyer
- June 28, 2022
- Forney, TX
I love my Beazer Home! It comes with a year warranty, so the little things that needed fixed, are being fixed as we speak. However, I was not offered window blinds in the beginning of the build! I'm the only house in my neighborhood and block that don't have blinds, it bothers me! I spoke with several people whom still have not resolved the issue for me, I still have not received a call back. Tomatoes! The home is absolutely gorgeous other than that!
Beazer Homes responded:
Shana, thank you for sharing with us. We're sorry to hear that your experience with the blinds has been less than desirable. We have reached out to the local division to ask that you be contacted for the blinds concern. We are thrilled, however, to hear that you are overall very happy with your new home and we wish you a lifetime of happiness in your new build. - Roland ...
Total Score 3
Great experience
- John C.
- Verified HomeBuyer
- June 28, 2022
- Celina, TX
Brian in the buyers center was amazing to work with and helped us through the process. The design center day was a highlight as we were able to make those fun decisions. Chris was so good at keeping us updated and letting us know what to expect. Overall smooth process even with the unexpected delays due to supply and workforce problems in construction.
Total Score 5
Beazer Homes - The builder was very responsive to our questions.
- Timothy C.
- Verified HomeBuyer
- June 21, 2022
- Fate, TX
The builder was very responsive to our questions. Our new home was completed in a timely manner.
Total Score 5
Good luck...
- Anonymous
- Verified HomeBuyer
- June 21, 2022
- Carrollton, TX
Lots of promises, not a lot of delivery. Get it in writing every time (though that still may not be enough)
Beazer Homes responded:
Our goal is to exceed expectations and deliver a great new home experience for our homeowners. Please reach out to us so that our team can look into any pending concerns with your new home. Our New Home Contact Center is available anytime at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 1
Awesome
- Sharena G.
- Verified HomeBuyer
- June 14, 2022
- Forney, TX
From start to finish the staff in the office walked me through exactly what I needed to do to buy my dream home. They were very friendly and answered any and all questions that I had. There were some late emails or calls I may have sent and they were still there even after hours at times.I can’t imagine buying a home from noone else but Theresa and Joel, they are amazing.
Beazer Homes responded:
Sharena, thank you for choosing the Beazer team to build your dream home at Devonshire. Theresa and Joel will be thrilled to know how appreciated their open lines of communications were on this exciting journey. We wish you so many happy memories in this new chapter. Congratulations! - Joanna ...
Total Score 5
Chris and Steve excel at customer service
- Rachel C.
- Verified HomeBuyer
- June 08, 2022
- Celina, TX
Chris (builder) and Steve (sales) excelled at customer service and satisfaction throughout the home buying process. Chris has continued to be an excellent resource, going above and beyond to address any concerns that have come up. I am very appreciative of the personalized attention to ensuring all of my warranty issues are handled in a very timely manner.
Beazer Homes responded:
Rachel, thank you for this incredible review. We're so glad your team of Beazer representatives has been able to provide you with outstanding customer service. Our commitment to working with integrity means we strive to provide excellent customer care for every homeowner, 365 days a year, no matter what. We'll be sure to pass along your kind words to Chris and Steve. From all of us here at Chalk Hill, welcome home! - Roland ...
Total Score 5
Beazer Homes - They are following through after close, but it was a long painful
- Ryan C.
- Verified HomeBuyer
- June 07, 2022
- Carrollton, TX
They are following through after close, but it was a long painful build process. The lack of ability to remove the original general contractor has put the entire community behind schedule and at poor quality. Six weeks post close, we still do not have a functioning faucet in a bathroom.
Beazer Homes responded:
Thank you for sharing your experience with us, Ryan. Our goal at Beazer is to ensure that every homeowner is provided with both quality care and a quality home. We're sorry to hear that you had trouble during the building process, but are glad that your team has been able to assist you with your warranty concerns. Remember, our New Home Contact Center is always here to help for any remaining items you need resolved. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new Beazer home! - Roland ...
Total Score 3
Lack of communication and house is made of cheap materials
- Glenn E.
- Verified HomeBuyer
- June 07, 2022
- Denton, TX
After spending half million dollar in your new home we expect atleast great materials and good work, but our experience with Beazer homes got really bitter. They lack on communication, they will tell you house is ready for closing but upon checking lots of things are incompleted and Ofcourse broken too. We have to call them and ask them multiple times for status rather than them calling us. They donot do quality assurance check before the final walk through with customers. Please donot close your house if things are not completed, it takes ages for them to get it fix it. And never ever buy ...
Beazer Homes responded:
Thank you for providing this bit of feedback, Glenn. We are sorry that your new home experience has not met your expectations. At Beazer, we are dedicated to providing both outstanding customer care and quality homes. From flooring and lighting to cabinets and countertops, we work with industry-leading partners who, like us, are committed to innovation and quality. Beazer's quality assurance program, SSQ (Safety, Schedule, Quality) consists of internal and external inspections that guarantee 'Every Home, Every Room, Every Day' is inspected throughout the build of your home. We are sorry to hear that you were not satisfied with the finishes in your home and would love to help you with any concerns that you might have. We encourage you to reach out to our New Home Contact Center to report any items you would like us to review. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 1
Price
- Srinivas A.
- Verified HomeBuyer
- June 06, 2022
- Carrollton, TX
Home location, price , and sqft are excellent.. its nice if you improve on the below points. 1) CheckListt/blueprint should be followed 2) review should be done for each and every task completion. 3) Give suggestions/ ideas to new home buyers 4) deliver to the customers whatever you are promised 5) Increase the quality. 6) Please provide ETA for each and every task if you are waiting for something. 7) I keep hearing the answer " I don't know". It's very bad to head. if you don know then re-route the person who can answer. 8) Explain the terminology and show the album/ photos to customers.
Total Score 4
Beazer Homes - it was smooth close though we were at remote.
- Anonymous
- Verified HomeBuyer
- June 05, 2022
- Denton, TX
it was smooth close though we were at remote.
Total Score 5
Customer Service Sold Me
- Danielle S.
- Verified HomeBuyer
- June 02, 2022
- Forney, TX
I looked at a few other builders and the care Joel took to walk me through model homes and listen to my needs to supply ideas on how different floor plans could work was great right from the start. Once my home was being built he and John really knocked it out of the park in terms of providing updates and options. Even during a tough time in building with delays and selections not being available they were upfront and tried to give advice and listen to any questions or concerns I had. When my oven/stove was going to delay closing they were able to work with the main company to find another ...
Beazer Homes responded:
We're honored that our customer service earned your recommendation, Danielle. Beazer is proud to offer Choice Plans so that you can personalize your primary living areas at no additional cost and that your new home counselor, Joel, helped you make the best choice for your home. We'll be sure to let your builder, John, and the team at Devonshire know how appreciated they are. Thank you for choosing us to be by your side on the exciting journey to homeownership. Congratulations! - Joanna ...
Total Score 5
Poor planning and finishing
- Justin S.
- Verified HomeBuyer
- May 24, 2022
- Carrollton, TX
Our home was not even close to what was originally scheduled which created quite the financial burden on us as we had to move twice, pay for storage and overpay on short-term leases. Now that we are in the home we have an array of issues from flooring, sub-flooring, poorly installed cabinets, damaged tiles, roof leaks, damaged countertops, drywall cracks/water damage, incorrectly installed doors…the list goes on…we are essentially living through a renovation vs the turn-key home we were expecting. A recurring issue we’ve had to keep addressing is our driveway being blocked countless times ...
Beazer Homes responded:
Justin, Beazer's mission is to create a homebuilding experience that is enjoyable, and we would like to apologize for the frustrations you have experienced. Your feedback has been forwarded to the appropriate teams to improve our processes and address your concerns. We appreciate you taking the time to highlight how your warranty representative, Jackson, has helped with improving your experience, which we intend to continue working towards, because every Beazer homeowner deserves to be proud of their home. Should you have any questions or additional concerns, please contact our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Joanna ...
Total Score 1
The company really cares
- Zain M.
- Verified HomeBuyer
- May 24, 2022
- Little Elm, TX
Everyone here is great and every step of the way transitions smoothly from signing purchase agreement to walk through and closing!
Beazer Homes responded:
We're so happy to hear you had a positive new home experience, Zain. Our goal is to ensure every homeowner feels supported throughout their purchasing journey and beyond. Our New Home Contact Center is here to help with all your questions and concerns. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you all the best in your new Beazer home! - Roland ...
Total Score 5
Beazer Homes - The process was easy and comfortable from start to finish, the
- Luis M.
- Verified HomeBuyer
- May 22, 2022
- Crandall, TX
The process was easy and comfortable from start to finish, the digital tools were very helpful, as was everything, the advice of the Beazer Home team. I recommend Beazer Home, as a first option, when buying a property in the US. Surely it is one of the best and only companies, which gives you options to make changes at no cost, according to your tastes and needs. They have an excellent team of very professional people who are committed to their clients, in search of achieving the acquisition of a home. I can tell you that of the different construction companies that I visited, Beazer Home ...
Beazer Homes responded:
Thank you for this great review, Luis. With Beazer’s Choice Plans, you can personalize your primary living areas – giving you a choice of how you want to live in the home, at no additional cost. We're so glad that your new home experience has been overwhelmingly positive. Remember, our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or www.beazer.com/warranty for any questions you may have about your new home. From all of us here at Beazer, welcome home! - Roland ...
Total Score 5
VIP customer service and professionalism - Seemless experience
- Umar J.
- Verified HomeBuyer
- May 21, 2022
- Anna, TX
Bryan and Ryan's professional attitude, constant communication weekly updates on build time.
Total Score 5
Beazer Homes - Frank was a great salesman, very professional and nice.
- Catennie M.
- Verified HomeBuyer
- May 19, 2022
- Crandall, TX
Frank was a great salesman, very professional and nice. He went above and beyond! Brittany at Thrive Mortgage by far the best lender I’ve ever worked with. Her Patience, knowledge , professionalism and overall star service stood out.
Total Score 4
Communication
- Abraham S.
- Verified HomeBuyer
- May 17, 2022
- Forney, TX
The entire process was smooth. We had weekly videos of the progress of the house. Everyone is quick to respond when you have questions or want to make modifications. Phenomenal team to work with.
Total Score 5
Beazer Homes - We love our new home at Gatherings.
- Dawonda M.
- Verified HomeBuyer
- May 17, 2022
- Farmers Branch, TX
We love our new home at Gatherings. Beazer Homes age 55+ community is great. We have so many wonderful neighbors and new friends. A fun next chapter has begun for us here!!
Total Score 5
Christian, Jill and Jay
- Eileen L.
- Verified HomeBuyer
- May 17, 2022
- Little Elm, TX
Christian, Jill and Jay good are worker
Total Score 5
First American
- Jubril A.
- Verified HomeBuyer
- May 17, 2022
- Carrollton, TX
Normally, I will give a 3 star based on my experience before and when I moved in. But my experience after I moved in has been superb. Especially with the help of the warranty guy named - Jackson. He is an outstanding guy. Always ready and willing to help with all my issues. He has made sure that everything I wanted was done and done promptly. I really wane give a shout out to Jackson. He is awesome!!!
Beazer Homes responded:
Jubril, thank you for taking the time to share your experience with your warranty representative, Jackson. Beazer strives to provide exceptional customer service once you have settled in so that you enjoy your home for years to come. We are proud to hear that you are happy with your warranty service and if there is anything we can do for you, please feel free to contact our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. We wish you all the best in your new home at Villas at Prestonwood. - Joanna ...
Total Score 4
Beazer Homes - We love our new house!
- Jason P.
- Verified HomeBuyer
- May 17, 2022
- Fate, TX
We love our new house! Ryan and Brewer were awesome! Scott from the mortgage company was great too.
Total Score 5
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