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Beazer Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Beazer Homes.

Read all 1115 verified reviews from homeowners that built a new home with Beazer Homes in the Houston area. Houston homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.7 out of 5 stars in Houston Area

1115 Reviews in Houston Area

Beazer Homes in Houston Area

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Customer Reviews

Go With Beazer!

  • Cynthia C.
  • Verified HomeBuyer
  • March 12, 2024
  • Conroe, TX

My family and I have been very impressed with the level of customer service received from every hand that touched our deal (Leslie, Chrissy, Will, Robert, and Title). Being a seasoned professional in the industry, I have built with quite a few different builders over my 20 plus year career. Beazer is now at the top of the list. We took note of the quality of materials, the excellence in execution and the “never give up attitude” to get us to closing. I’m happy to say that after closing, our small fixes were also taken care of in excellence. Thank you Beazer for setting the ...

Total Score 5

Great Product and Service

  • Logan S.
  • Verified HomeBuyer
  • March 11, 2024
  • Magnolia, TX

Our initial experience wasn't all that great however when Lee stepped in he completely changed our opinion of Beazer. He went above and beyond to make sure our experience was great and we closed on time!

Total Score 5

N/A

  • Victor M.
  • Verified HomeBuyer
  • March 11, 2024
  • Katy, TX

The sales person left soon after we signed the purchase contract and we did not receive the weekly updates we were supposed to receive.

Total Score 4

Buyer

  • Richard M.
  • Verified HomeBuyer
  • March 05, 2024
  • Conroe, TX

Enjoyed the planning, customization, and build of our new home within 6 months! Build Manger (Will F.) was quick responding to any of my concerns or request before, during, and after our build! Customer service attitude and availability is very important to me when making large purchases.

Total Score 5

Dynamic Duo - Belinda and Jake

  • Ginger G.
  • Verified HomeBuyer
  • February 27, 2024
  • Humble, TX

The Front Desk Manager and the Construction Manager were a welcoming team, working with my Realtor and myself. They were always willing to answer questions and highlight/point out assets of the property being purchased. Not once do I remember a delay in responses an answer to a question was needed. These two worked well together, or alone, as needed. These assets contribute to positive results from a home buyer.

Beazer Homes responded:
We're thrilled to have been by your side throughout your homebuilding journey, Ginger. Beazer’s commitment to customer satisfaction and quality construction is an intrinsic part of our culture, so the team at Groves Duets will be honored by your kind words of appreciation. Thank you for choosing Beazer, and welcome home! - Joanna ...

Total Score 5

Even after closing continues to be great!!

  • Jaqueline L.
  • Verified HomeBuyer
  • February 27, 2024
  • Crosby, TX

Buying my first home was a very smooth and easy experience. Lisa was always available whenever I needed her and helped me along the way. Mark, the construction manager has been phenomenal. Even after closing he is always available and very responsive!!

Total Score 5

Support every step of the way

  • Shundra R.
  • Verified HomeBuyer
  • February 27, 2024
  • Humble, TX

From the sales staff to the builder- all was great. Jake- who was in charge of building my home has the patience of JOB because I know I worried him to death but he wasn’t bothered . He explained everything and met my expectations on all points. I can honestly say this builder went beyond what others would do especially after closing thanks for everything!!

Total Score 5

New Home

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2024
  • Katy, TX

Despite having a delay of electricity/utilities installment (which was out Beazer's control) , I have no complaints regarding the process. The builder kept me informed every week on the progress of the house. Gary the salesman was also very helpful and genuine throughout the process.

Total Score 5

Ronnie

  • Theresa R.
  • Verified HomeBuyer
  • February 21, 2024
  • Missouri City, TX

I must say that I have had such a positive experience working with the Beazer staff. Ronnie was especially helpful by making sure I had a world class experience by being available at all times for questions and requests.

Total Score 5

Buyer beware

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2024
  • Houston, TX

Do not trust that appliances will work just because they look new. Run each appliance through a complete cycle (especially washer & dryer) or to maximum capacity, as applicable. Damage to unit between closing and taking possession. Beazer makes it nearly impossible to deal with these issues. So many other complaints, but to be brief, do not expect service after the sale on warranties and other issues. Even though Beazer controls the HOA Board and hired a management firm, they will take no responsibility if there are typical but ignored HOA issues like pest infestation, access to units, ...

Beazer Homes responded:
Thank you for taking the time to share your experience. The Gatherings at Westview team is committed to working with integrity, so we are sorry to hear that we did not meet your expectations. We would like to extend our helping hand regarding this matter. Please feel free to contact the New Home Contact Center at (888) 623-2937 to discuss further. We appreciate your partnership and thank you for choosing Beazer Homes. - Wendy ...

Total Score 2

Bak

  • Barbara K.
  • Verified HomeBuyer
  • February 20, 2024
  • Porter, TX

I didn’t enjoy my home buying experience because the building of my home was not a great experience for me. I feel that the higher management should check more on the building of the homes so that some of these many mistakes can be alleviated. I was given 4 different Construction managers and I don’t think that helped my process. I would also suggest that if your representative completing the contract doesn’t know anything about how long it will take that they shouldn’t give any of that information. My home had issues that needed to be addressed and if someone was working behind the ...

Beazer Homes responded:
Thank you for sharing with us, Barbara. We are sorry to hear your experience was not what you envisioned when purchasing your Beazer home. However, we are glad to see your customer care team at Highlands Duets has been working diligently to address your reported areas of concern. Please feel free to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com for questions or concerns. From all of us here, we thank you for trusting us to help build your future. – Wendy ...

Total Score 2

Best home in America

  • Philip L.
  • Verified HomeBuyer
  • February 20, 2024
  • Cypress, TX

We are confident that we bought the best built home in the USA. Curtis and Garrick made our buying/building experience the best it could’ve been. We have been so happy in our new Beazer home since closing on January 5th. Thank you Beazer homes for our quality home and sales and construction employees that know how to deliver the ultimate home-buying experience and ultimate satisfaction. Thank you.

Total Score 5

Buying with Beazer

  • Kirkland G.
  • Verified HomeBuyer
  • February 20, 2024
  • Humble, TX

Belinda & Mark were absolutely AMAZING!!! I really enjoyed how they walked me through the entire process. Haley with Amcap was so great and patient as well. I love the team and my home.

Total Score 5

Very happy with post sale service

  • Alejandra A.
  • Verified HomeBuyer
  • February 19, 2024
  • Willis, TX

We are very happy with our new beautiful home. As any new house, ours had a few minor details that needed to be fixed after our closing. James from Beazer took care of every little thing that was needed and he always had a good attitude in helping us make our home perfect. He even took the time to make appointments and receive contractors on our behalf. We are very pleased with Beazer's post sale service.

Total Score 5

Disappointing Air Conditioning and Water Heater in this Home.

  • Angel P.
  • Verified HomeBuyer
  • February 18, 2024
  • Tomball, TX

I am writing this review to express my disappointment with the air conditioning system in this house. Despite the dimensions of the property, the air conditioning appears to be insufficient, it is annoying that we woke up every night sweating even though we set up the A/C @ 62 °F, and what is even worse we are in winter time I don’t want to imagine how it will get in summer. Upon examining the unit’s identification plate and the sizing chart, it is evident that the air conditioner should be twice its current size (current is 2 Tons, and according to the house dimensions should be 4 Tons). ...

Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns so that we may turn this situation around for you. Wishing you the best. – Wendy ...

Total Score 3

Where is the Mailbox?

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2024
  • Humble, TX

Overall, good experience! I am dissatisfied with the unavailability of a built mailbox. It's inconvenient to retrieve my mail from the post office.

Beazer Homes responded:
Thank you for sharing with us. We apologize for any inconvenience. We encourage you to reach out New Home Contact Center at (888) 623-2937 with any concerns you may have. We are happy to help in any way we can. - Roland BeazerHomes

Total Score 3

Repairs

  • Singh M.
  • Verified HomeBuyer
  • February 13, 2024
  • Houston, TX

All three buildings are having broken pipe problem. The water damage in my unit is going on close to three weeks and still proper repairs are not done . Very upset about it .

Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. However, we are glad to see your customer care team at Gatherings at Westview has been working diligently to address your reported areas of concern. In the event you have questions, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. – Wendy ...

Total Score 1

Corbin

  • Bruce L.
  • Verified HomeBuyer
  • February 13, 2024
  • Katy, TX

Corbin made this a fantastic experience. His knowledge, patience, and actual build were all impressive. Corbin was extremely thorough in his explanation and took the time to show me all the ways Beazer is the best route to go. Corbin was fantastic.

Beazer Homes responded:
Bruce, we're delighted to hear that you established such a great partnership with your team out at Elyson Duets. We take pride in delivering an experience our homeowners will remember. Congratulations on your new home! - Roland BeazerHomes

Total Score 5

Our Amira Beazer Experience

  • Sharon M.
  • Verified HomeBuyer
  • February 09, 2024
  • Tomball, TX

This was our third home to build. We said we would never do it again. Jason and Darren were great. Jason was excellent at guiding us through the various stages of the Beazer building process. He was always available to answer our many questions. Darren, our construction manager, has 20 plus years of building experience. He kept us informed of the building progress. He sent pictures and was responsive to text messages. We closed on the house within the time frame quoted at our first construction meeting. This was definitely a better experience that the two previous homes. If you are ...

Total Score 5

Horrible Experience!

  • Ethar O.
  • Verified HomeBuyer
  • February 06, 2024
  • Cypress, TX

I wouldn’t recommend anyone this builder. The amount of misinformation I have received was ridiculous. The partners that they work with are the same way which explains why they are partners. I found out I am not the only one to get screwed at closing. For anyone associated with the military you will be treated poorly like how I was.

Beazer Homes responded:
Ethar, we are sorry to hear about your experience and appreciate you bringing this to our attention. At Beazer Homes, we value all feedback received from our homeowners. Your feedback will be used to shape our team's approach towards achieving excellence in our customer care. If you require further assistance, please feel free to contact our New Home Contact Center by calling (888) 623-2937, emailing nhcc@beazer.com, or visiting our website at www.beazer.com/warranty. We are grateful for your feedback and look forward to building a long-lasting partnership with you. - Jordyn ...

Total Score 1

Excellent experience

  • Melvin H.
  • Verified HomeBuyer
  • February 06, 2024
  • Tomball, TX

Beazer was great to work with. Shelly and Matt were quick with communication and honest about everything. Beazer worked with me even when life happened and got in the way of closing. 10 out 10 I recommend.

Total Score 5

Great experience!

  • Barrett S.
  • Verified HomeBuyer
  • February 02, 2024
  • Cypress, TX

Was a great experience from beginning to end from the whole team. Everyone was happy to help with all requests when choosing finishes. The team has been great even after closing. All minor issues after move in were taken care of. I would recommend a Beazer home.

Beazer Homes responded:
Barrett, we are overjoyed to have earned your recommendation. From breaking ground to getting the keys to your completed home, it is an honor to have been by your side at each milestone. From all of us at Beazer, welcome to Bridgeland! – Crew BeazerHomes

Total Score 5

Services

  • Elizabeth D.
  • Verified HomeBuyer
  • February 01, 2024
  • Tomball, TX

Darren was very helpful. He helped us settle in, showed us features in the house, how to maintain it, and what to do if something goes out of order. He also provided us resources like how to turn on the water, putting it in our name and replacing the filters. He’s really passionate with helping people and make himself available when needed. Since this was our first home, we had lots of questions. He was there to answer our questions. Thank you! We love our beautiful HOME

Total Score 5

Highly Recommend Beazer

  • Daniel S.
  • Verified HomeBuyer
  • February 01, 2024
  • Katy, TX

We moved from out of state and therefore could not be present while our home was being built. Gary and Meryl sent my family weekly updates with pictures. They promptly answered any and all questions/concerns we had throughout the process. We have now moved in and we absolutely love the quality of our home. Jonathan has been great at helping with any problems that have come up. We purchased our previous home from a different builder and they cannot measure up to the positive experience we have had with Beazer. We are so happy and could not recommend Beazer any more to our family and ...

Total Score 5

Our experience with Corbin Pevey was phenomenal.

  • Lyle W.
  • Verified HomeBuyer
  • January 31, 2024
  • Porter, TX

Our house’s completion was delayed repeatedly and only after Corbin Pevey took over did we see the caliber of work we had expected from Beazer. The four stars is due strictly to the several delays and in no way reflects on Corbin’s performance. He has been awesome!

Total Score 5