Beazer Homes Reviews in Houston, TX

Highly recommended, our home looks incredible, it was made with high quality materials, they took care of every detail and even after the house is delivered they are still aware of every detail or concern that I may have. If you are thinking of purchasing a home, Beazer is the ideal company!

Ruben was great at communicating with us every week up until our closing date. Very happy with our first home!

Brady has been absolutely amazing. He always is friendly and ready to help with anything that we have asked. It is nice to know that there are people out there that care about doing a good job. Beazer is lucky to have such a great employee!!

In consideration of supply issues, it took 1 year to complete the build/purchase of my home. Back and forth issues with sales team, I thought we were past the headaches, however, now that we’re in, and have warranty concerns, the headaches are back! Although some concerns were quickly addressed, the landscape, drainage to be specific, is an absolute nightmare. I’ve provided photos, videos (with time/date stamps)verbal, and written communication, including concerns notates in an inspection report, it seems they’re doing all possible to avoid correcting even after it was suggested French drains be added to correct the situation. They push a “48 hours of standing water” “”that’s our policy.” I’ve provided information that is over 120 hours to their warranty rep, yet the excuses continue. Proof is standing water, visual from their 3rd party reps viewing standing water, and they still do not want to make it right. 3 inspections, a hideous looking yard, front and back, I’m told what Beazer is doing is a favor. Unbelievable words to hear. It appears they would rather jeopardize my home, the value, a safety zone for my children and allow the issue to grow vs addressing in timely and honorable fashion. Poor business practice to say the least and not what I expected from a reputable builder like Beazer ... More

Jake and Ben were Great.

I would like to thank Tiffany and Sean for helping to make a very frustrating situation much easier to handle. They were awesome and I consider them friends. Tiffany was outstanding in guiding me through the buying process and keeping me apprised of updates as warranted. Her cheerful/positive attitude gave me assurance that the buying process was under control. Sean was very accommodating and available to talk to me about my concerns. If he didn't know the answer he found out in a timely manner. If I asked for a change he was accommodating. One concern is in Beazer Corps. lack of quality oversight. Yes these are interesting times we are living in and it shows in the quality of the product produced. When one pays $350K+ for a new home, one expects a better product. The glaring issues upon closing were brought to Beazer and have been resolved. There have been, however, so many small details namely the less than stellar cleaning of the house prior to closing. I personally scrubbed, on my hands and knees, every inch of my tile floor in an effort to remove the copious amounts of paint and grout splattered all over the floor. Frustrating but done. There are numerous other small items that I'm just making the minor repairs myself. Another concern is that there seems to be a total lack of authority in holding the contractors accountable for their substandard work. It seems that the contractors hold the upper hand, bad work and all. The amount of re-work having to be done is mind boggling. It's a shame but it is what it is. I love the Highlands community and am excited to see it grow. If I had it to do all over again I would more than likely look at other builders. ... More

One word to describe the Location, Amenities, Floor Plans, Flood Safety, Affordability, Local Community retail and services = Great However...Disappointing but not disqualifiers were: lack of personal customization and a highly restrictive condo association.

The entire process was extremely easy from start to finish. The initial meeting with Brandon went over how Beazer homes were built and what they include. The included items were things that we were planning to get any way. The builder Donnie has been very responsive to any issues we find. So far the issues have been minor.

The house is beautiful but some of the work that was done is unacceptable and rushed. I'm glad there is a good warranty or I would be very dissatisfied.

First of all Ms Kercheva(the sales lady) made the entire process a very smooth one for us .And then Lee the builder was just good

Jacob was very attentive and personalized my experience. He was very customer focused in ensuring that I understood the process and the steps necessary to progress me to closing. His responses were prompt and his personality was an added perk. He is an awesome representation of the Beazer brand and made this process seamless for me.

The experience has been nothing but amazing. Ryan is the greatest. If it werent for him helping me through this entire home building process, I'd honestly be lost. He been nothing but a wealth of knowledge, genuine care, and a complete pleasure to work with. His communication is a tiers above the rest. Take absolute pride in his work. Hes helped me so much and I am forever grateful to him. Shelly as my new home counselor was spectacular. She made me feel so comfortable throughout the whole home buying process. I literally could not have done this without here. She lead me to my new home. Karen, lovely personality. She is simply amazing. Karen really cares about us, and it shows. These three individuals are the trifecta of perfection when it comes to the home creation experience, and I cannot thank them enough. ... More

Post closing items are not completed after two (2) months of closing date. After several reminders still not action from builder. So disappointing.

Chris was very helpful during the home building process. He was also great with helping my elderly parents after close.

Chris and Pam were excellent in being available for questions and taking care of any issue that I had during and after the construction of the duet. Always courteous and helpful.

Sandy Morton was very helpful with the purchase process. Getting things repaired was very slow. We are enjoying our home.

Jason was helpful getting the initial process started and Kenny was extremely helpful throughout the entire process.

Everything was great! Even in times where I was frustrated they would help and take care of things. Everyone was great!

Overall I had a respectable experience with Beazer. Best of luck. Thanks,

I’m a Realtor and have sold many Beazer Homes over the years both individually and as part of a team. Overall the experiences have been positive and I liked the build quality for the money, so when it came time to build our 3rd new construction home, it seemed like a solid choice. Overall the process was extremely disappointing and caused us a lot of unnecessary stress and financial hardships (closed on the 4th attempt). There were too many issues to explain in detail and many issues remain unresolved. I do give 2 stars only because their customer service team has done a decent job of following up on our concerns and I hope that eventually everything will get resolved. ... More

Beautiful home, The process was really smooth with Brandon guiding us through. Also Donny the builder kept up to date on what was going on. Corrected all our concerns. I would highly recommend for a first time buyer Thanks guys. We love our new home solid build.

Mr Merl is the BEST thing going with Beazer Homes. He has more than 20 years of experience and has a impeccable work ethic. I have stopped and asked him several questions and he seems to ALWAYS know the answer and or knows the person(s) to contact.

Special thanks to KC and Team . They have delivered what they promised.

Make sure new buyers go to the site everyday to make sure everything is going well with the construction and they are not cutting corners

Great experience with the construction manager. Do have some EBIs regarding customer service with the administrative office.