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Beazer Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Beazer Homes.

Read all 921 verified reviews from homeowners that built a new home with Beazer Homes in the Houston area. Houston homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.7 out of 5 stars in Houston Area

921 Reviews in Houston Area

Beazer Homes in Houston Area

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Customer Reviews

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • December 16, 2020
  • Katy, TX

We are first time home buyers and the idea of building was scary and stressful at first. From our Sales Agent to the Construction manager everyone was fantastic at communicating and making the process much easier. Even when a mistake was made, it was all hands on deck to ensure we were happy and the correction was made. Thank you Beazer Homes and Teams for our beautiful home!

Beazer Homes responded:
Congratulations on your new home! Our teams work hard to provide an exceptional home building experience for our homeowners. And, while things can come up in construction, we are there with you every step of the way. Thank you for choosing Beazer Homes for your home building journey. - Daniela ...

Total Score 4

Beautiful home, easy process for first time home buyers

  • Lauren E.
  • Verified HomeBuyer
  • December 10, 2020
  • Katy, TX

Plenty of layouts to choose from, and I love their elevation options. Relatively easy process of buying for first time homebuyers. Structurally sound home.

Beazer Homes responded:
We know how stressful being a first time homeowner can be, so we're delighted to hear our Marisol team made your first home purchase run smoothly. Welcome to the Beazer family, Lauren! - Sam BeazerHomes

Total Score 4

The stone brick, kitchen and master bedroom.

  • Brittany E.
  • Verified HomeBuyer
  • November 25, 2020
  • Manvel, TX

Kelly and Lori rock!

Total Score 4

Beazer Homes - Started out good, had a few miscommunication issues after that

  • Dana H.
  • Verified HomeBuyer
  • November 19, 2020
  • Tomball, TX

Started out good, had a few miscommunication issues after that everything went good. Had a great builder James was awesome

Beazer Homes responded:
Thank you for sharing your experience, Dana. We apologize for the miscommunications but are glad to know that everything was worked out. Please know we are here should you ever have any questions and can be contacted through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. - Daniela ...

Total Score 4

Beazer Homes - The build quality, price, and overall feel of the house is great.

  • Anonymous
  • Verified HomeBuyer
  • November 09, 2020
  • Tomball, TX

The build quality, price, and overall feel of the house is great. We are really happy we went with the Beazer home over the Perry. Communication hasn't been great though, I had trouble getting through or getting information. My builder has been extremely difficult to get a hold of and when I do he never communicates back after that exchange.

Beazer Homes responded:
While we are very happy to hear you are enjoying your new home, we do want to apologize for the lack of communication with your builder. We will be sharing your feedback with our Amira team to ensure this is remedied as soon as possible. Please know, should you have any concerns in the future, we are always here for you. Our New Home Contact Center can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Thank you for taking the time to share your experience with us. - Sam ...

Total Score 4

Quick Build, Good Qualitiy

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2020
  • Tomball, TX

Thankful for the Beazer Team, especially our Superintendent Troy! We were shocked to be moved in 5 months after with picked our lot. Though it was quick, the quality is great! We used a 3rd party inspector through out the build and got very little back-- they corrected all issues. Troy was amazing at delivering service and communicated with us weekly and every time we reached out. The design center was fun and the staff was super helpful on picking out items/style. We are very satisfied and would do the process all over again! I only gave 4 stars because I felt like the upgrades were a ...

Beazer Homes responded:
We are elated that Troy took such good care of you, and that you had such a good time purchasing your new Beazer home! We also appreciate your comments regarding the pricing of upgraded options, and we will share them with our team to enhance the sales experience for all of our buyers. We are so happy to welcome you to the Beazer family! - Sam ...

Total Score 4

Beazer Homes - Well designed house

  • Bindhu V.
  • Verified HomeBuyer
  • October 13, 2020
  • Manvel, TX

Well designed house

Beazer Homes responded:
Thanks, Bindhu…we think so too! If you need to reach us, we are here for you, contact us at our New Home Contact Center via nhcc@beazer.com or 888-6BEAZER. - Denise BeazerHomes

Total Score 4

Pleasant buying experience

  • Joan O.
  • Verified HomeBuyer
  • October 06, 2020
  • Katy, TX

Beazer has a good purchasing method that makes buying and financing very easy. They provide you with Financing options that compete to give you the best interest rate. I just wish they will improve their Master bath designs and their choice of light switches, on most of their floor plans, otherwise they build very energy efficient homes.

Beazer Homes responded:
Welcome to Beazer, Joan! We are so happy to hear our Mortgage Choice program was so helpful, that is exactly what we designed it for. Your feedback regarding the primary bath and lighting fixtures could be a great addition to our amazing Choice Plan options, and we will make sure to forward that to the team. Last but not least, building Energy Star rated homes that save our homeowners money is something that means a lot to us and we are elated that it means just as much to you. - Megan ...

Total Score 4

It was not a pleasant experience when you feel that you have to be the supervisor and watch every step of each phase of the building process. There were always corrections to tHe contractors work. I

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2025
  • Texas City, TX

It would be so much better if Beazer would hire better workers that actually cared about the job they were doing instead of just finishing one job and moving on to the next. We found out from the framing until the end of the build/ that we needed to look at everything that was being done. The construction manager never had a problem getting stuff fixed but it ruined the experience to have to watching for all the mistakes they made. It’s a shame that the new home buyers have to pay for inspectors to make sure the house is built right…

Beazer Homes responded:
The new home journey will always come with challenges, but having a dedicated team ready to spring into action when these inevitable hiccups arise is the true key to success. We are happy to hear that the Sunrise Cove team was able to address any concerns you had during the construction process. We are also here for you well past closing. Please never hesitate to call 888-6BEAZER with any questions! - Megan ...

Total Score 3

Terrible After Closing Support

  • Ronald S.
  • Verified HomeBuyer
  • November 23, 2024
  • Conroe, TX

Home is pretty much as expected but has taken months to find out how to get warranty repairs done and just as long to get the repairs done. Beazer needs to put something in place to make new buyers aware at closing or before on how to handle warranty claims and repairs. This is our second Beazer home but definitely wouldn't make the mistake again!

Beazer Homes responded:
Congratulations on your new home, Ronald! We are always here to help with questions and concerns. The owning and caring for your home document you signed on 9/9/24 will list all the helpful information new homeowners need including how to submit a warranty request. We would be happy to send a second copy, or simply give us a call at 888-623-2937 or email NHCC@beazer.com. ...

Total Score 3

Problems with quality

  • Katherine C.
  • Verified HomeBuyer
  • August 24, 2024
  • Tomball, TX

So many problems in the first 60 days! There is always something! Not the experience I wanted to spend $400,000 on

Total Score 3

Decent but not exceptional

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2024
  • Missouri City, TX

Home buying experience was decent but not exceptional given that some of the information provided wasnt accurate and also had some timeline and home quality issues. To their credit the issues were resolved quickly however having things repaired versus getting the correct first hand makes a difference.

Beazer Homes responded:
Thank you for sharing your experience with us. We’re glad to hear that the issues found were resolved quickly, but sorry for the inaccuracies and timeline challenges you faced. We understand that receiving accurate information from the start is crucial to the overall home-building experience. Your feedback helps us improve, and we’ll use it to improve our processes moving forward. If you have any additional concerns or need further assistance, please don’t hesitate to contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Beazer review

  • Chris C.
  • Verified HomeBuyer
  • July 27, 2024
  • Conroe, TX

House is great the general contractor was awesome, along with the studio. All other aspect with mortgage company and follow-up with sale team here not as expected. They were not knowledgeable.

Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your homebuying experience was not ideal. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance and partnerships in the future. If you have questions or concerns, please feel free to reach our New Home Contact Center at (888) 623-2937. – Taryn ...

Total Score 3

Need more communication!

  • Anonymous
  • Verified HomeBuyer
  • July 22, 2024
  • Porter, TX

It was OK, Michael and Corbin did a good job of walking me through the home buying and building process. They acted in a professional manner. There were instances however, where I would come to the house during construction and find some things that was not communicated during the reading of the materials in the contract. For example, finding out that there was no motor to the garage door. The expectation was that It would be standard, but it was not communicated to me, so I had find out myself and was not pleased at all. There were a few cases where I was surprised in learning that a few ...

Beazer Homes responded:
Thank you for sharing with us. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance in the future. We’re sorry to hear you experience some dissatisfaction during your home building process. We strive to provide exceptional customer service and encourage you to reach out to our New Home Contact Center at (888) 623-2937 for any concerns. - Taryn ...

Total Score 3

Building process good, Warranty process is sub-par

  • Allan S.
  • Verified HomeBuyer
  • June 07, 2024
  • Magnolia, TX

Interaction during building was great, working with Beazer on warranty items suffers from both lack of communication and follow-up from representatives

Beazer Homes responded:
Allan, we apologize for your initial experience with your warranty claims. At this time, we understand that your customer care team is addressing your pending concerns. We appreciate you allowing us the opportunity to help improve your warranty experience. Please let us know if we can assist with anything further. - Daniela ...

Total Score 3

Disappointed - Bad Quality

  • Cynthia H.
  • Verified HomeBuyer
  • June 06, 2024
  • Katy, TX

This was the second Beazer home I have purchased in the last 7 years. When I knew I needed to make a change, I spent some time deciding what I wanted to do. I was disappointed to see the reduced options Beazer was offering as compared to my previous purchase, but at the end of the day decided to go with them again based on my previous experience and primarily due to their energy efficient options. I will say they did work with me and allowed a few changes that were not being offered originally as the neighborhood I was looking at was one where Beazer had decided to “offer a few and build ...

Beazer Homes responded:
Cynthia, we appreciate your feedback. Our goal is to provide you with a home of exceptional quality that you can take pride in, and we apologize for any inconvenience you experienced. Thank you for allowing us the opportunity to address the items mentioned, which we show have been resolved at this time. Should you have any further questions or concerns, we are here to help and can be reached at (888) 6293-2937. - Daniela ...

Total Score 3

The devil is in the details.

  • Cindy M.
  • Verified HomeBuyer
  • May 17, 2024
  • Conroe, TX

As a first time buyer, the experience could have been better. Everything looks beautiful, until you look closer. After moving in I discovered so many little sloppy mistakes. Take my advise, on your walk through day, spend the entire day and look in every corner and behind every toilet on the floor. There was a piece of my fireplace that was chipped off and all they did was paint over it. There were tiles behind the toilets that weren’t grouted and much more. The houses are beautiful but the details were done so sloppy. If I could do it again I would scrutinize the details.

Beazer Homes responded:
Cindy, we appreciate you reaching out to provide your feedback. We are sorry to hear that there are finishes in your home that did not meet your expectations. Please know that our team is here to help. We encourage you to reach out to us at 888-623-2937 or nhcc@beazer.com to discuss any outstanding items that need our attention. Thank you. - Daniela ...

Total Score 3

Mr

  • Kendall L.
  • Verified HomeBuyer
  • April 09, 2024
  • Katy, TX

My initial experience was not good. My first Beazer real estate agent and I had a ratified contract that he annulled without my acknowledgement. My agent thought I knew about contract was cancelled and sold to another client. I told my agent to find out what's going on and I purchased another house same price next street over from original house. I had a bad experience with final walkthrough. This is why my score is a three.

Beazer Homes responded:
Kendal, we are thrilled to have you as a part of our Sunterra community and apologize for any confusion with your initial contract. We trust that you have settled in and hope that you are enjoying your new home. We are always here to help and can be reached at 888-623-2937 or nhcc@beazer.com. - Daniela ...

Total Score 3

Disappointing Air Conditioning and Water Heater in this Home.

  • Angel P.
  • Verified HomeBuyer
  • February 18, 2024
  • Tomball, TX

I am writing this review to express my disappointment with the air conditioning system in this house. Despite the dimensions of the property, the air conditioning appears to be insufficient, it is annoying that we woke up every night sweating even though we set up the A/C @ 62 °F, and what is even worse we are in winter time I don’t want to imagine how it will get in summer. Upon examining the unit’s identification plate and the sizing chart, it is evident that the air conditioner should be twice its current size (current is 2 Tons, and according to the house dimensions should be 4 Tons). ...

Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns so that we may turn this situation around for you. Wishing you the best. – Wendy ...

Total Score 3

Where is the Mailbox?

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2024
  • Humble, TX

Overall, good experience! I am dissatisfied with the unavailability of a built mailbox. It's inconvenient to retrieve my mail from the post office.

Beazer Homes responded:
Thank you for sharing with us. We apologize for any inconvenience. We encourage you to reach out New Home Contact Center at (888) 623-2937 with any concerns you may have. We are happy to help in any way we can. - Roland BeazerHomes

Total Score 3

Beazer Duets in The Highlands

  • Julie C.
  • Verified HomeBuyer
  • July 12, 2023
  • Porter, TX

We purchased a Beazer Duet in The Highlands and closed in May 2023. The sales representative, Pam, has been absolutely fantastic both before and AFTER the sale! Can't say enough wonderful things about her - she is an asset to Beazer! We purchased an inventory townhome and had no input in its design. We noted several issues in our final walk-thru prior to closing. Then noticed several more issues after closing. The tankless water heater made a very loud noise every time the hot water was turned on. After half a dozen reports with a plumber coming out each time, the tankless water ...

Beazer Homes responded:
Thank you for taking the time to share your experience, Julia. As we build your future, we understand that moving into a new home is an exciting time, and we try to ensure that everything is perfect for you. However, we also know that sometimes things can need extra attention after closing. At Beazer Homes, we deeply value accountability so we are happy to hear that your Highlands Duets team provided quick assistance. If you have any questions or need to request warranty work, please don't hesitate to reach out to the New Home Contact Center by calling (888) 623-2937 or emailing nhcc@beazer.com. Thank you again for reaching out and giving us the opportunity to work with you. - Jordyn ...

Total Score 3

A Lot of Issues

  • Libette P.
  • Verified HomeBuyer
  • July 06, 2023
  • Magnolia, TX

I was kind of upset about my purchase with Beazer Homes. This is my 2nd house and the second experience was not good. I have a lot of issues, some ot them still not resolved. Jason, my sales person was the best, but the builder…

Beazer Homes responded:
Thank you, Libette, for sharing your experience. It's an honor to have built two homes for you as your trust in Beazer Homes means the world to us. We'd love to discuss your concerns and see how we can be of better assistance. Please feel free to reach out to the New Home Contact Center at (888) 623-2937. Thank you again for your feedback and we look forward to working with you. - Jordyn ...

Total Score 3

Beazer

  • Seiharith S.
  • Verified HomeBuyer
  • May 16, 2023
  • La Porte, TX

I have nothing to say.

Beazer Homes responded:
Thank you for sharing with us, Seiharith. Beazer is dedicated to providing quality customer care to every homeowner. Should you ever have any questions for us, please feel free to reach us at (888) 623-2937. Best to you and your family in your new home at Morgan's Landing. - Roland BeazerHomes

Total Score 3

Jason was helpful and had good communication with me.

  • Anonymous
  • Verified HomeBuyer
  • April 24, 2023
  • Manvel, TX

Jason was helpful and had good communication with me. But the construction schedule and wait was difficult. I could not understand that I was the second to last house finished in my section. As my house was a one story, and 14 more lots were sold after I purchased mine. It was very difficult to the timing of completion. As I have cancer and was going through a divorce and needed the house to live in.

Beazer Homes responded:
Thank you for sharing you experience with us. We're sorry to hear that your move-in date did not meet your timeline, however, we're glad to hear that Jason was able to make this an enjoyable process for you. We hope that you are settling nicely into your new home. Please let our New Home Contact Center know if there is anything we can assist with. We can be reached at (888) 623-2937. From all of us here at Bluewater Lakes, welcome home! - Roland ...

Total Score 3

Shelley and John are awesome.

  • Samuel W.
  • Verified HomeBuyer
  • April 18, 2023
  • Tomball, TX

Shelley and John have walked us and helped us through the process and took there time explaining everything making multiple trips to help us do to my job! But now 1 month in, paint is bubbling and chipping off on the outside of the house, and the warranty guy is not helping at all with the problem. Door handles are falling off and the painted our house with the wrong color and they said they will come and fix it when we see spots of the other color and have only came once. And did not get everything we had marked.

Beazer Homes responded:
Thank you for sharing with us, Samuel. We're sorry to hear that you've had some concerns with your new Beazer home. We pride ourselves on provide outstanding customer care and quality builds, so it is concerning when we receive comments like this. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 so that we can better assist. We look forward to hearing from you. Wishing you the best in your new home. - Roland ...

Total Score 3