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Bloomfield Homes Reviews
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What Real Homeowners Say About Bloomfield Homes
With an average rating of 4.3 stars, Bloomfield Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 1418 verified homebuyers to give you an honest look at what it's like to build a new home with Bloomfield Homes. Read their unedited reviews, feedback, and complaints to help you decide if Bloomfield Homes is the right builder for your new home.
Customer Reviews
Decent buying process
- Anonymous
- Verified Homebuyer
- November 09, 2022
- Mesquite, TX
I like the layouts but some of the craftsmanship is not what I expected
Bloomfield Homes responded:
We thank you for your feedback. Wishing you the best in your new Bloomfield home!
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
The home process
- Tom k.
- Verified Homebuyer
- November 08, 2022
- ponder, TX
The building process was well done with the exception of choice of the hardware for drawers in the kitchen/ bathroom by the cabinet supplier- The use of European slides, does not exude the quality of ball bearing slides from expectations of what a "Deluxe " kitchen. would offer. As we chose a "deluxe" kitchen, the use of cheap slides was a disappointment as these tend to "rack". Cost differential is $4.00 for the European slide's vs $6.00 for the ball bearing. The self-closing would be couple dollars more. So, the choice by the builder left disappointment for the value. the savings of 10 ...
Bloomfield Homes responded:
We appreciate your feedback, Thomas. If you wish to speak with someone at our corporate office about the hardware, please contact Director of Sales, Paul Conedera, at (214) 493-8152 or your service manager. We hope you are enjoying your new home and wish you many joy-filled years in it. ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Smooth Experience
- James B.
- Verified Homebuyer
- November 08, 2022
- Kaufman, TX
The staff was amazing throughout the process.
Bloomfield Homes responded:
Thanks, James, we appreciate your kind feedback! We are thrilled to hear your home building experience went smoothly with our Kings Fort team. Welcome to the Bloomfield family!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great people that are kind and trustworthy
- Anthony M.
- Verified Homebuyer
- November 02, 2022
- Burleson, TX
They really do communicate with you and are very patient with you on changes I would do it again
Bloomfield Homes responded:
Thank you for your feedback, Anthony! We wish you all the best in your new Bloomfield home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our home is amazing thank you so much!
- Matthew C.
- Verified Homebuyer
- November 01, 2022
- Justin, TX
Michael did an amazing job. Our home is everything we dreamed of and more.
Bloomfield Homes responded:
We are thrilled to hear about your home building experience with us and that you've found your dream home! Welcome to the Bloomfield family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes brought me to TX from FL
- Yao C.
- Verified Homebuyer
- November 01, 2022
- Wylie, TX
I like the floor plan and exterior design the first time I saw the Bloomfield brochure. The colored brochure itself is a great idea, beautifully made, more like promoting a valuable home, than being hand-over a blueprint. Everyone at the Stone Ranch, Wylie office is very professional throughout the entire process. Matt has been very informative at every stage of the purchasing and construction. He was extremely accommodating and coordinated many of our extra requests due to being out of state. He made on-time closing possible. Cindy's design experience was extremely helpful when I was ...
Bloomfield Homes responded:
We appreciate your kind feedback, Yao, and will pass this along to our Stone Ranch team. We are thrilled to hear about your experience with us, and hope you are loving your new home, new community and new STATE! Thanks for choosing Bloomfield to be a part of your home building journey. ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Poor communication and support
- Anonymous
- Verified Homebuyer
- October 28, 2022
- Wylie, TX
This was our first time buying a new build and it was a frustrating experience. There were several things that were not communicated that we wouldn't have known to ask. When we did have questions, the team was not responsive. Even now that we've moved it, when we point something out we are told that's how its supposed to be but then after looking at it, they will say they will send someone to fix it.
Bloomfield Homes responded:
We apologize for any issues or lack of communication throughout your build. If you wish to speak with someone about these issues, please contact VP of Sales and Marketing, Mike McCord, at 972-877-1508. If you have any outstanding items that need to be addressed, please fill out the warranty form on our website and your service manager will get back to you. We hope to get all issues fixed so you can enjoy your new Bloomfield home. ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Excellent experience with builder; everything went as planned.
- Hubert G.
- Verified Homebuyer
- October 18, 2022
- Anna, TX
Our home was already 80% completed by the time we decided to purchase from Bloomfield Homes. We had an excellent experience with the builder from that point through closing. Everything went as planned.
Bloomfield Homes responded:
We appreciate your feedback, Hubert! We welcome you to the Bloomfield family and wish you many happy years in your new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Should’ve went with another builder
- Anonymous
- Verified Homebuyer
- October 12, 2022
- Red Oak, TX
The home is beautiful, however upon moving in a lot of imperfections were noticed. It was very easy spot areas where the work was rushed, including the horrible paint job that can be seen in the evenings. A few repairs were made after getting my realtor involved, but the major concerns had been ignored and the responsiveness of the responsible parties is awful. If I had the opportunity to give this house back and go with another builder I definitely would. I feel like I could’ve gotten a better home for the money that I spent and I really regret not going with one of the other homes I viewed. ...
Bloomfield Homes responded:
We apologize for any issues throughout your build and always strive to provide a quality warranty experience. If you haven't already done so, please fill out the warranty request form on our website or contact your service manager directly. If you wish to speak with someone at our corporate office about any outstanding issues, please contact Director of Sales, Paul Conedera, at (214) 493-8152. We hope to fix the imperfections and turn your experience around so you can enjoy your new home! ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Tough Year But Finally Done
- Kenneth L.
- Verified Homebuyer
- October 11, 2022
- Justin, TX
This was a challenging year to build a house due to supply chain issues that created shortages in material but Bloomfield stuck to their price. Potential delays were communicated in advance and the sales rep did a solid job of maneuvering around the land mines. There are still a few cosmetic things that need to be worked on but I'm confident Bloomfield will take care of them. Overall, we're satisfied with the product and the process.
Bloomfield Homes responded:
We appreciate your feedback, Kenneth, as well as your understanding and patience! We are thrilled to hear you are satisfied with your new home and that our team was communicative. We always strive to provide a quality warranty experience should you submit a warranty request on our website for any outstanding items. Welcome to the Bloomfield family! ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
they care their customer problem
- Ejder K.
- Verified Homebuyer
- October 11, 2022
- Wylie, TX
it is a good company
Bloomfield Homes responded:
We appreciate your feedback, Ejder, and hope you are enjoying your new home and community. Thanks for choosing Bloomfield!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home
- Anonymous
- Verified Homebuyer
- October 11, 2022
- ponder, TX
Very pleased, professional, prompt and quality all great!
Bloomfield Homes responded:
Thank you for your kind words! Wishing you all the best in your new Bloomfield home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes makes buying a good experience
- Bruce A.
- Verified Homebuyer
- October 11, 2022
- Argyle, TX
Bloomfield Homes follows up on any questions in a timely manner. The landscaping package is excellent. We are very pleased with our new home.
Bloomfield Homes responded:
We appreciate your feedback, Bruce, and love to hear you are pleased with you new home. Welcome to the Bloomfield family!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Title company is good for our order
- Anonymous
- Verified Homebuyer
- October 11, 2022
- Forney, TX
The builder didn’t finish with quality work
Bloomfield Homes responded:
Thank you for your review. If you have any outstanding warranty items, please fill out the Warranty Request Form on our website and someone will get back to you. We wish you the best in your new home!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Overall experience is good
- Emilia G.
- Verified Homebuyer
- October 11, 2022
- Mansfield, TX
For what we pay for these homes, I feel a lot is slap together We received keys for the home told that masters open all doors. I have small children in the house and we are still waiting for keys to unlock and lock the attic spaces in there bedrooms no urgency…
Bloomfield Homes responded:
Thank you for your feedback, Emilia. Please contact your builder or service manager for assistance with the key. We hope you and your family are enjoying your new home and community!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Dream House but some delays and communication issues
- Cameron W.
- Verified Homebuyer
- October 09, 2022
- Argyle, TX
Overall great experience. Bloomfield had to work through many supply issues due to the pandemic and would provide updates every two weeks on the overall progress of the house over its many stages of development. Bloomfield also committed to a price which was great with the changing market. Our house did end up getting delayed multiple times, mostly due to things outside of Bloomfield’s control. Communicating the estimated close date once we pushed past the initial estimate was not clear and became worse as we pushed a few months past the initial date. That being said, when we needed to ...
Bloomfield Homes responded:
We appreciate your feedback, Cameron, and for your patience throughout the build process. We apologize for any communication issues throughout as well. We hope you are enjoying your new home and new community and wish you many joy-filled years in your Bloomfield home. Welcome to the Bloomfield family! ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Timberbrook
- Charles P.
- Verified Homebuyer
- October 04, 2022
- Justin, TX
Make sure to ask that all weeds are cleared before they lay your sod. If not you will have crab grass and weeds coming through the sod. Other than that Michael and the builder Jason were a pleasure to work with.
Bloomfield Homes responded:
We appreciate your feedback, Charles, and apologize for the weeds that weren't cleaned up prior. We hope you are enjoying your new home and new community. Thanks for choosing Bloomfield!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Rene
- Orville C.
- Verified Homebuyer
- October 04, 2022
- Royse City, TX
I was truly satisfied, everyone was awesome throughout the entire process.
Bloomfield Homes responded:
We are so thrilled to hear about your experience with our Stone River team and hope you are enjoying your new Bloomfield home! Welcome to the Bloomfield family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Communication
- Eunice G.
- Verified Homebuyer
- October 04, 2022
- Argyle, TX
We know that life’s new norm contains a lot of delays due to supply chain. That being said I appreciated the prompt communication from the whole Bloomfield team. We worked with Mandy and Scott and I can rave about how amazing they were through the whole process. Including getting some minor fixes done after the home was completed. Overall a great experience and a beautifully made home. I would work with them again.
Bloomfield Homes responded:
We appreciate your feedback, Eunice, and are glad to hear about your home building experience with us. Thanks for choosing Bloomfield and welcome to the family!
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Disappointing Experience
- Anonymous
- Verified Homebuyer
- September 28, 2022
- Royse City, TX
Please know that a Bloomfield Home is a tract home. They speak of the quality in their homes, but they do not deliver. Bloomfield Homes has no quality control. They want to build a home and move on to the next home. Materials and workmanship are lacking in quality. Sales manager and warranty manager display minor interest in purchaser satisfaction.
Bloomfield Homes responded:
We apologize for any issues throughout your build and can assure you we try our best to deliver a quality, dream home for our buyers. If you wish to speak with someone at our corporate office about these issues, please contact VP of Sales, Mike McCord, at 972-877-1508. We hope to turn your experience around so you can enjoy and get the most out of your new home. ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Kathy in the sales staff was very helpful and welcoming. She has years of experience in sales. Ryan in construction was very knowledgable and attentive to details.
- Ernest M.
- Verified Homebuyer
- September 24, 2022
- Mansfield, TX
Bloomfield is a large builder here in the metroplex and it would be best if they had a central home center to make your decisions regarding all your options (choices). Some things we were not aware of.
Bloomfield Homes responded:
We appreciate your feedback, Ernest, and are glad to hear about your experience with our Triple Diamond team! We wish you the best in your new Bloomfield home and new community. Thank you for your feedback on a central home center. We will give it consideration for the future. ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Karsner home
- Michael K.
- Verified Homebuyer
- September 20, 2022
- Anna, TX
Experienced a bunch of issues with the timeline changing sometimes on a weekly basis. Additionally when it came to integrity of the build there was back and fourth about how the walls should be finished. For Example - the walls downstairs looked like there were waves in them going in and out. When brought to the builder it was attempted to be justified and then went to why we shouldn't fix it. This was very disappointing because if there is an issue the answer should be simple. (Sorry we missed this we will fix this right away,) There seemed to be more excuses with this team than ...
Bloomfield Homes responded:
Hello, Mr. Karsner - we do apologize for your experience and the frustration this has caused. If you would like to speak to someone in our corporate office, please contact Scott Masters at 972-975-7559. I have forwarded your comments to our upper management. We will aspire to do better. Thank you for your feedback. We hope you enjoy many years in your new home. ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
MY PANDEMIC CONTRACT!!!!!!!
- Latasha R.
- Verified Homebuyer
- September 20, 2022
- Aubrey, TX
Jeff and Seth are both amazing human beings and very easy for me to work with with even after closing. There were times I did become frustrated with the process and lack of material that caused delays, however me being very expressive with my feelings, both Jeff and Seth always made themselves available to hear out my concerns with compassion. The "Contract Guarantee" that Bloomfeild offers also helps with the anxiety of building during a time many builders are raising pricing during the build process. My a/c unit was upgraded and the builder gave no hassle st all in regards to ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Overall pretty happy with the end result
- Larry B.
- Verified Homebuyer
- September 19, 2022
- Wylie, TX
Our overall experience was pretty good. Cindy and Kelsey were amazing. They welcomed us with a smile even when we were a little frustrated with the process. So far we really love our new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
An excellent experience with an excellent group of people!
- Allan B.
- Verified Homebuyer
- September 19, 2022
- DeSoto, TX
The personnel in Trees Farm gave me exceptional service from start to finish. Everything worked out perfectly!
Bloomfield Homes responded:
We are thrilled to hear that, Allan, and appreciate your kind feedback! Welcome to the Bloomfield family - we wish you many happy years in your new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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