Bloomfield Homes Reviews

They responded well to issues but there were a few hiccups along the way. Items we picked on our initial walk were forgotten until reminded then later done. Some paint was spilled on the driveway so some workmanship issues.

Overall, home is good value for money. As you get to build your own home, builder is responsive to onsite issues and makes good to correct the issues. After sales warranty support is spot on, with excellent follow up from builder (Gabriel) to ensure all items addressed by contractor. General workmanship on interior needs improvement, especially around sheetrock/painting (many scars left on the walls especially in bathrooms and around electrical outlets). House is touted as prewired for smart home, but with UPGRADED Cat6a points at the Access Points, the AP cannot support above a 100MB connection (direct wired to switch shows AP with good gigabit connection, but internal house wiring cannot recognize gigabit). Newer homes are not properly wired for power supply from fiber suppliers like older homes were done (noted by installer). 50' lots are quite narrow, with price premium for a wider lot quite high. ... More

Would choose Bloomfield again

Chris at Bloomfield is excellent to work with; the warranty team has been responsive for things we've found that needed attention after move-in. Still a few issues that will need addressing.

Minor cosmetic deficiencies.

Great customer service

Love the house!! Only complaint is House was dirty when we moved in.

I genuinely love my home, even with the few flaws and imperfections it has.

Overall meet requirements what we need

Overall, the experience was a solid 7.5 out of 10. There were some items that required either fixing, adjusting or replacing. The house has been a carousel for workers since closing, but the builder has been in constant communication each step of the way. Definitely recommend a new build inspection, as it certainly helped us identify some items that needed correcting. Overall we're happy with our decision.

My wife and I have lived in Melissa since 2019 and we have always been attracted to the Liberty Community. After looking at some of the lots and some of the homes offered by Bloomfield, we decided to go with them to build our custom dream home. The process of designing the home and seeing its progress week-to-week was a fun and exciting experience. There were some minor hiccups during the build that were quickly fixed (a door going into the 3rd car garage, a vent needing to be rerouted, some changes in light placement) and some things that needed to be fixed after close (overspray on the floors, leaky roof, and lights that were not centered over the sinks in the bathrooms). My only serious complaint is where some of the fixtures meet the ceiling or where the railing meets the wall, it's a little sloppy. Now the project manager has been great and has been very responsive in attempting to fix these issues, but it's still not a crisp finish as you would expect when you pay this particular price for a custom home. ... More

This is the second house we have built with Bloomfield, our first one was a Hawthorn 1 that we outgrew. We went with Bloomfield again due to knowing what we were getting in terms of quality and such. We built a Primrose-FE-VI this time on a half acre lot so hopefully we won't be moving again, but if we did I would use Bloomfield again. One thing I would like to see Bloomfield incorporate would be more option lists like appliances choices and such. Instead of just having a std gas and std electric package, it would be nice to have a price list for each available appliance. I feel the appliance vender is over pricing upgrades because no one knows the valve of the included appliances so no credit get applied. The reason for my impression is it was cheaper for me to have the basic appliances installed and then buy the upgrade and "throw away" the other and still be half the price of the upgrade. Another thing would be for Bloomfield to offer generator ready options and turn key generators on their builds that have natural gas available. The installation of this during the build would be far cheaper than installed later. ... More

Robin and her support staff were fantastic. Held our hands throughout the buying process and navigated us around a few obstacles. The experience was stress free and I believe that’s because of the caring and professional approach of the Bloomfield Team.

We paid a good deal for our home and have had almost all of the trades back in, and some twice to fix shotty workmanship. I wish more care had been taken to build a better product.

Satisfactory, however when asked for help with a few items not heard a response yet

Overall happy with Bloomfield homes and the quality/Value of the work. The closing experience was as smooth it can be. As expected there will be few issues with the new home and missed/wrong workmanship and I have a bunch of them. But the support has been good if not super responsive. Being an inventory home but still under construction with the time available to make changes, I’d have liked to have some minor changes accepted but no flexibility was offered, which to me is a big sticking point. Hope to have all the issues resolved with the help of support through the course of the first year. ... More

Overall, the process is smooth and Bloomfield is pretty accommodating. You get a good quality home at or slightly above market value. Bloomfield needs improvement with the quality of some of their finished work. They have a “good enough” mindset and are ok with finished work not being quite right. Some of their subs do a great job and others are pretty bad. It’s the luck of the draw on who shows up to work on your house that day. A lot of the workers drink on the job which affects the quality of their work. There needs to be more oversight to help alleviate these issues. The office staff is friendly and they do the best they can to help. They are always available to answer questions and genuinely seem like they care. However, the left hand doesn’t always know what the right hand is doing and they are not on the same page. The design center needs to be revamped. The small room with tiny samples does not really give you a good idea on how things will come together. ... More

The allure of the home was that in the neighborhood there were various elevations. The homes were built in different styles versus cookie cutter homes. I love the bar, atty of different stone and brick combinations in the elevations floor plans. Unfortunately; I discovered lots of defects some have been properly repaired in a few. I’m still waiting on. When I did my exterior walk on the home, I don’t recall seeing the hairline cracks on both sides of the home. When I moved in, I noticed the cracks had been filled in with some type of silicone. I will give home some more time to settle and would like exterior cracks to be replaced with brick. A used faucet was put on the kitchen sink and outdoors a couple of weeks after they moved in a Spicket knob broke off, and I had to shut off my water. The plumber came out. Mason has been great with communicating and getting contractors out to repair some of the things, but I don’t know who knew about the cracks but someone did because they were repaired with silicone. Thank you for this opportunity for me to give feedback! ... More

Loving most everything about our home. The lack of timeliness of getting things repaired or looked at has been somewhat disappointing and unexpected.

What was advertised as move in ready has been anything but! There were damages throughout the home we found on move in day and it has taken numerous attempts to make things right. Our customer service rep has been great but the quality of work is lacking and created unnecessary stress and inconveniences.

Great home first and foremost. Beautiful. No complaints about the design or the cost. The complaint comes against the community manager. Man I cannot say this with enough force; ZERO communication about the closing process. Total guesswork the entire time as far as closing dates. Was told at the very beginning that projected closing date was December 11. That day came and went. Ended up closing February 26. Was never told that after you “walk” the property you are expected to close within 5 days of that occurrence. Left out to dry as far as the previous residence and what to do with that as far as timeline goes because there was never a timeline. Long story short I don’t buy houses all the time so I don’t know the procedures. Without my loan officer it would have been a miserable process. GREAT house! Absolute ghost of a community manager. ... More

Our overall experience with the sales manager, Dona Bolton, was amazing. She was helpful throughout every step of the process. As we moved into our new home we definitely were in love with it. However after being here a few months, we are not as in love as before. Our first discovery is realizing the home is not fully insulated. When we had our TVs mounted we found the walls between the bedroom and living room are not insulated. Next, we are in our first wintery weather experience and the house is EXTREMELY cold in some rooms. Turning on the heat does not help as it makes other rooms EXTREMELY hot while the rooms that are super cold are trying to warm up. This makes it difficult to get the home comfortable and not have to run up our electric bill or gas bill. There are a few construction issues as a few things fell apart in a matter of a few days. Overall, we enjoyed the experience of watching our home be built but wish it was done in a better manner to avoid the things above. ... More

Have been extremely pleased with the warranty issues and how quick they have been handled. Jeremy has been fantastic.

The houses are beautiful. The builders are marvelous. However, the loan officers, and the closing process was torturous. There were too many unnecessary huddles we had to jump over. It was very frustrating. Honestly, I won't recommend your mortgage lender to anybody.

Our biggest issues is getting things fixed in a timely manner. Seems like the building crews are just in a hurry to build these houses and do not take the time to do it right on certain things. From the first walk through to the last we kept pointing out stuff to be fixed and it never happened until we were just about fully moved in. Haven't heard back from the warranty company either on certain things. Our shower in the master bath has moved causing the shower door to not fully close. Mike the site manager did great and worked hard to get stuff fixed for us.