Bloomfield Homes Reviews

The friendly atmosphere of the whole crew at Hagan Hill was beyond my expectations, they made the transaction smooth and easy. I'm very glad I choose this builder, the house is beautiful, Great Job you guys!!

Our home buying experience with Bloomfield has been the worst customer service experience of our lives. We were informed, mid covid (August 2020), that we would be closing 4-6 months after signing, that was not the case. We ended up closing almost 12 months after signing. The only time we got information of possible delays on our closing date were when we reached out to Jason, and his forecasts were always months off from the truth. Keith clearly lacks any customer service experience and has very little organization skills. Keith waited until the day before we were supposed to close to order our survey or let our appraiser into the house, despite our appraiser attempting for over a month. Obviously this led to more last minute delays which affected us tremendously as we had taken off from work and scheduled deliveries/movers. After finding this out, we sent a buisness appropriate email to Keith expressing our dissatisfaction. Keith then purposefully ignored our emails and we only received a response when we happened to run into him at our residence. Keith advised us he did not respond to our Emails because they were "hostile." We're still trying to get things, that Keith said he would handle prior to us moving in, fixed- such as our shower drain being higher than the shower floor. I could not, in good faith, recommend Bloomfield home to any family or friends in the future ... More

Jeff was great with explaining the price points and upgrades. Jordan Baker, project manager was very attentive when it came to requests and responding to small issues during the build process

The process was exceptional from the start! Leeroy, Floyd and Lynn (our amazing designer) each were thoughtful, knowledgeable and made the experience of moving into our beautiful home wonderful

First of all, I would truly like to thank Steve and Shaun for an excellent buying experience! Although it did get a little hectic as it got closer to my closing(no fault of theirs), I would definitely do it all over again!

Quality of material used is not the best. You dont see these things until you move in and start seeing things.

After you pay your money the communication is horrible. They will ignore your emails as well as phone calls. If I had to do it over again I’d go with a different builder.

Workmanship was just poor . We did a initial walk through with the house not complete . The building foreman knew that the was not ready, but continued on with the walk through anyway. Yes he did say if we were not happy we can postpone the walk through the out the whole walk through. He knew there was a lot that needed to be done and fixed but was only going to fix the things we asked and saw, so if there were things that we didn’t catch and he knew of or saw he wasn’t gonna mark them down . We had a window that was missing for a couple of months and when we brought it up to their attention that we could possibly have water damage from rain they said the window was stolen and it don’t rain from when we informed them “probably a couple days”. But the window was missing for over a month . And we had some good rain within that month .driveway has a big crack but we were told it doesn’t hurt anything it’s just cosmetic. I think if I’m gonna pay over 350 k for a new house we should get a house that looks new . Rocks were left all over the yard sod just layer on top , when u cut grass one day a rock went flying and could’ve cracked a window . Paint and supplies were left in the house and I had to drive to drop off and dispose of them Beer cans and urine left in our bathrooms during the build . Some of our walls are starting to separate. I’m just wondering on how to word it to the warranty department, cause when I did call they try to make it like we don’t know what we’re taking about . We heard good things about Bloomfield that’s why we gave them a chance . I’m pretty sure the builders worked hard , but the workmanship and quality is not there . We understand that the house will settle and little cosmetic things will arise . But the blatant overlooking of good workmanship and waiting for us customers to find the things that are wrong and point them out to the builder is not acceptable. ... More

They have a lot of detail in there homes

Disappointed in the quality of craftsmanship which was one of the main reasons we went with Bloomfield vs another builder as the model homes were nice. Wish that craftsmanship was displayed in our build

Good all around. Seth was great to work with.

Great service at all time, when we walked the property crew was really profesional

this is a great home, my family loves it. location is amazing. this builder also never came back and changed their pricing after the contract was signed. during the time we did our build many other builders went back on their contract and asked for more money. it was a great relief knowing i picked a builder with integrity

Thanks to Bill and team

Great sales agent and beautiful designs. However, not as perfect as you think, you will find a few minor mistakes but they’re very cooperative .

Bloomfield builds a beautiful home, however upon move in we experienced one problem after another.

Took 10 months for our house to be completed. Understand it was a challenge to build a house during a pandemic but we were initially told April and home was "completed" in July. We closed in July as we were asked to do. It is now September and we still have several punch list items outstanding. Also some problems we found after we closed and moved in. It has been a challenge getting items repaired. We were recently informed by Bloomfield that we need to deal directly with the sub contractors instead of notifying Bloomfield. So we closed when we were told even though there were still many items outstanding and now that Bloomfield has our money they are telling us they will no longer assist us with getting items repaired we have to deal directly with the contractors. Getting response from the contractors has also been a challenge. Been a very frustrating experience all around. ... More

Our building process was delayed for a number of reasons including supplies, weather, and work crew scheduling. But throughout the process, the project manager and property manager were very responsive to emails or calls. Usually had an answer back within 24 hours for any inquiries. The project manager (Chad) even met me at the site a couple of times to review the construction process status. Definitely felt like we were listened to during the process.

Good bilt home and good staff to work with

Friendly, professional and helpful! Outstanding quality of home.

If someone from Bloomfield that has authority sees this, I've written you as well. Where was the project manager? I brought up several concerns that were flat out ignored (work wasn't completed properly for warranty purposes). We did a punch list walk through 2 weeks before closing and half the items weren't completed. Had to get a painter over to at least handle all the baseboard touch ups from the wood flooring because I didn't have time to mess with delaying movers and dealing with having all furniture shifted to get to it. Other items, like patching missing trim, was left undone. Overall quality is as expected from a mass builder, but several items are unacceptable. I more or less had to manage my home build due to the lack of presence from the PM. And I've been stuck with the finish out as the work was dumped on the warranty guy (who's actually been extremely helpful), but I'm now having to coordinate my days and time to let people in to finish work that should have been finished before we moved. These are not warranty items, but punch list items. I feel a 5% of sale compensation for having to act as the project manager is more than fair. Other than that, the house was build fast and overall seems to be holding up ok (other than the finish quality on the solid wood floors). We've been in about 3 months now. ... More

Second to none I’m greatly grateful

Burke was amazing but I felt that his hands were tied on certain issues, one classic example is I wanted cat six or cat seven cable runs for high speed connection and because it was outrageously expensive I didn’t do it and now I’m paying the price for it because my Internet is very very slow and its because of the cabling… I am very very disappointed in your contractors they do terrible work, leave trash everywhere, you have to keep going back and have them redo things over and over again, I would be more than happy to talk to one of your executives about this experience, if I’m spending a half a million on a house I expect nothing but perfection. Even to this day I’m still having issues with several things in the house that could’ve been prevented by doing better quality work and having more experience contractors that care about what they do instead of just throwing things together, please have somebody contact me I would be more than willing to go over quite a few items ... More

The home buying process was more or less OK. But the issue of (1) multiple cracks on the concrete floor of the garage, front and back porch and driveway, (2) nonfunctioning garage door opener on the move-in day, (3) a dead tree in the backyard, (4) blocked master bath tub faucet on the move in day and (5) malfunctioning one AC unit within two weeks (not yet resolved after almost one month now) do not say something good about it.

Great experience with Bloomfield.