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Bloomfield Homes Reviews
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What Real Homeowners Say About Bloomfield Homes
With an average rating of 4.3 stars, Bloomfield Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 1419 verified homebuyers to give you an honest look at what it's like to build a new home with Bloomfield Homes. Read their unedited reviews, feedback, and complaints to help you decide if Bloomfield Homes is the right builder for your new home.
Customer Reviews
Responsive During Homebuilding Process
- John A.
- Verified Homebuyer
- September 07, 2021
- Midlothian, TX
Our building process was delayed for a number of reasons including supplies, weather, and work crew scheduling. But throughout the process, the project manager and property manager were very responsive to emails or calls. Usually had an answer back within 24 hours for any inquiries. The project manager (Chad) even met me at the site a couple of times to review the construction process status. Definitely felt like we were listened to during the process.
Bloomfield Homes responded:
Thank you, John, for your valuable feedback. We are so thankful for your patience during these unprecedented times. We wish you many happy years in your Bloomfield Home.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Bloomfield Homes - Good bilt home and good staff to work with
- Terry S.
- Verified Homebuyer
- September 07, 2021
- Justin, TX
Good bilt home and good staff to work with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes - Friendly, professional and helpful!
- Leon W.
- Verified Homebuyer
- September 07, 2021
- Forney, TX
Friendly, professional and helpful! Outstanding quality of home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Management???
- Joel W.
- Verified Homebuyer
- August 29, 2021
- Melissa, TX
If someone from Bloomfield that has authority sees this, I've written you as well. Where was the project manager? I brought up several concerns that were flat out ignored (work wasn't completed properly for warranty purposes). We did a punch list walk through 2 weeks before closing and half the items weren't completed. Had to get a painter over to at least handle all the baseboard touch ups from the wood flooring because I didn't have time to mess with delaying movers and dealing with having all furniture shifted to get to it. Other items, like patching missing trim, was left undone. ...
Bloomfield Homes responded:
Thank you, Joel, for your feedback. We are apologize for your experience. I have been in touch with your Construction Manager and he has been in contact with you to address your issues. If you need to speak to someone in our corporate office, please contact Scott Masters at 972-975-7559. Thank you. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Bloomfield Homes - Second to none I’m greatly grateful
- Anthony A.
- Verified Homebuyer
- August 25, 2021
- Forney, TX
Second to none I’m greatly grateful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes - Burke was amazing but I felt that his hands were tied on certain
- James F.
- Verified Homebuyer
- August 24, 2021
- St Paul, TX
Burke was amazing but I felt that his hands were tied on certain issues, one classic example is I wanted cat six or cat seven cable runs for high speed connection and because it was outrageously expensive I didn’t do it and now I’m paying the price for it because my Internet is very very slow and its because of the cabling… I am very very disappointed in your contractors they do terrible work, leave trash everywhere, you have to keep going back and have them redo things over and over again, I would be more than happy to talk to one of your executives about this experience, if I’m spending a ...
Bloomfield Homes responded:
Hi, thank you for your feedback. We are very sorry. I have forwarded your remarks to our Construction Manger & Service Manager and I understand they have already been in contact with you. Our warranty department will continue to communicate with you and address warranty issues as efficiently as possible. Thank you. ...
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Warranty
- Mostafa H.
- Verified Homebuyer
- August 24, 2021
- Lavon, TX
The home buying process was more or less OK. But the issue of (1) multiple cracks on the concrete floor of the garage, front and back porch and driveway, (2) nonfunctioning garage door opener on the move-in day, (3) a dead tree in the backyard, (4) blocked master bath tub faucet on the move in day and (5) malfunctioning one AC unit within two weeks (not yet resolved after almost one month now) do not say something good about it.
Bloomfield Homes responded:
Thank you, Mostafa. I understand your frustration and apologize. This is an unprecedented time with the pandemic. Our warranty service manager for Grand Heritage will continue to communicate and address your warranty issues as efficiently as possible. Thank you.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Easy to work with.
- Eduardo G.
- Verified Homebuyer
- August 24, 2021
- Mesquite, TX
Great experience with Bloomfield.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes - Killer House, thanks everyone involved.
- William B.
- Verified Homebuyer
- August 24, 2021
- St Paul, TX
Killer House, thanks everyone involved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes - Placement of AC unit we can’t use our gate AC unit is blocking
- Albert L.
- Verified Homebuyer
- August 20, 2021
- Fort Worth, TX
Placement of AC unit we can’t use our gate AC unit is blocking gate our landscaping is poor quality back yard has poor draining issues We had other issues through out our process.
Bloomfield Homes responded:
Hi, Albert. I hope you have had the opportunity to visit our Warranty page and fill out the form with your issues. Here is the link. https://bloomfieldhomes.com/warranty/ I spoke to the builder. He has put in gates either side of the property for access to the backyard. One gate is specifically for the AC access the other is for mowers, etc. ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Value for the price paid
- Charles P.
- Verified Homebuyer
- August 18, 2021
- Aubrey, TX
We like our home & location.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
How sloppy all the work was. And how the contractors had to continuously come back and fix everything. Landscaping is horrible tons and tons of rocks left under the sod water will not drain on one side of the house. Still waiting to get things fixed.
- Dedria C.
- Verified Homebuyer
- August 17, 2021
- Fort Worth, TX
Not at all what we thought it would be for our first time buying a home. Landscaping is horrible tons of rocks under the sod. Water doesn’t drain on one side of the house. Still waiting to get some things repaired. The builder knows that the contractors do SLOPPY work and they drink on the job which is bad all together beer bottles be everywhere. Still waiting to hear back from the warranty department.. Love the home but poor quality no insulation in the walls at all you can hear every move somebody makes and when the toilet is flushed upstairs. POOR quality and nobody cares cause it’s not ...
Bloomfield Homes responded:
Dedria, we apologize for your experience. I trust that you have heard back from our warranty department. If you would like to speak to someone in the corporate office, please call Paul Conedera at 214-493-8152. Thank you so much.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Genuine, Honest, and on it!
- Richard S.
- Verified Homebuyer
- August 17, 2021
- Royse City, TX
So this home buying experience was like no other. We originally signed a contract with Bloomfield 2 years ago. However, the loan agent we were working with dropped the ball, dragged her feet and we ended up finding out 1 week prior to closing that we were not approved. My wife and I were devastated. Jeff (Bloomfield's rep) called me within an hour of me finding out and told me to come down to the office, because he knew he could get us into a house with the preferred lender. Although we were upset that we could not get the house we originally wanted Jeff told us to go pick a lot and come ...
Bloomfield Homes responded:
Richard, it is truly our pleasure to have you as a Bloomfield Homes homeowner. We are so thankful for your feedback and really happy to hear that you are enjoying your Bloomfield Home. This has been an unprecedented period of time and we thank you for your patience as we endured together. Thank you. I will pass along your kind words to our team. ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes - The whole process was smooth and Bloomfield was very attentive
- Robert J.
- Verified Homebuyer
- August 17, 2021
- Aubrey, TX
The whole process was smooth and Bloomfield was very attentive to our needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of communication
- Shane N.
- Verified Homebuyer
- August 17, 2021
- Melissa, TX
We have a large white pipe sticking up in the back yard that we knew nothing about it was late in the build. Then come to find out at the closing table that it has to stay because it belongs to the community behind us and that there is an easement so it has us limited to what we can do in the back yard. Back yard is slopped pretty bad as well makes it almost unusable for the kids to play.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Bloomfield Homes - Wonderful and seeming less experience through the whole process.
- Israel O.
- Verified Homebuyer
- August 17, 2021
- Mesquite, TX
Wonderful and seeming less experience through the whole process. We’re loving and enjoying our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes - This was my 1st and only home buying experience, so I have nothing
- Cristina A.
- Verified Homebuyer
- August 10, 2021
- DeSoto, TX
This was my 1st and only home buying experience, so I have nothing to compare this to. This review is just my opinion. In general they did meet my expectations. They are definitely not perfectionists. I have heard horror stories about other builders, my experience was overall/generally positive.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Bloomfield Homes - The biggest problem was that the supervisor was not here and
- Barton B.
- Verified Homebuyer
- August 10, 2021
- McKinney, TX
The biggest problem was that the supervisor was not here and that we had to point out problems that the working contractors were causing. We had a water leak after the stud walls were in place that never got address until we had to call it in to get fixed. We had 3 times they had to cut holes in the sheet rock to work on electric plugs that didn’t work. Each time fixing them and then having to go back and cut them out again. We still have a electric plug out side the back porch that doesn’t work. We had to have the framing contractor come back and place ceiling hangers where trusses were ...
Bloomfield Homes responded:
Barton, thank you for your feedback. We appreciate the constructive criticism and will take it to heart for the future. We hope you enjoy your new Bloomfield Home for years to come.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Trustworthy
- Reginald J.
- Verified Homebuyer
- August 10, 2021
- Little Elm, TX
Started searching searching for my first home July 2020, fast forward to now, a year later, and am in a Bloomfield new build. The staff was friendly and present. They could add more staff to allow for more organization and transparency. Workmanship was pretty good, we also had our own inspector, and expressed our needs politely and respectfully so many of our asks were resolved. I never felt cheated at all. I felt confident that this was a trustworthy builder. I definitely recommend Bloomfield for your next home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Bloomfield Homes - I realize there are delays in construction but was disappointed
- Vance N.
- Verified Homebuyer
- August 04, 2021
- Mansfield, TX
I realize there are delays in construction but was disappointed in the delays we experienced while staying at a hotel with two dogs. Everyone has been great to work with.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Working with the realtor 1st that has dialog with the 2nd property management team on site was fantastic to experience. They worked together to make our experience everything we could ask for.
- Anonymous
- Verified Homebuyer
- August 04, 2021
- Midlothian, TX
The homes are beautiful. Flat out!!! I only wish the detail in the work inside the home was beautiful as the look outside the home. Nothing is perfect however concerning the Detail for example the quality of paint and craftmanship work that doesn't need to be reworked or fixed is something that is just upsetting. However as stated in title management is the best even when contractors have bad days. Kudos to the Realtor an management team at Autumn run. Excellent to work with!!!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
HORRIBLE
- Warren J.
- Verified Homebuyer
- August 03, 2021
- Rockwall, TX
The builder, Mike, we dealt with was by far the most horrible human being. He was extremely rude and disrespectful. He never wanted to answer our questions/concerns. Sometimes he wouldn't respond at all. We called corporate to no avail. These people act as if they are not in business. During the building process there were an abundance of quality issues, lying, and wrong things being done, things left out of building plan that HAD to be addressed and the experience of dealing with the builder was gruesome! We viewed their ratings, and there it was in black and white. HORRIBLE! Our mortgage ...
Bloomfield Homes responded:
Warren, our apologies for your experience. If you'd like to speak to someone, please call Mike McCord at 972-877-1508.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
A Lot of Delays and Poor Communication
- Anonymous
- Verified Homebuyer
- August 03, 2021
- Midlothian, TX
It was far from a smooth experience from start to finish and we closed over 2 months behind schedule. We do feel like they delivered a quality home once everything was finally done. Communication should have been substantially better. We went through 2 different project managers and a couple of different sales managers. I had to always be 2 steps ahead of them to catch mistakes.
Bloomfield Homes responded:
Hi, Anonymous, we are very sorry for the delay in closing your home. The 2020-21 Covid-19 Pandemic resulted in many delays and shortages and production plant closings, etc., preventing us from meeting our typical construction deadlines. Communication difficulties arose as a result of these delays and shortages. Sometimes vendors can not give us information on deliveries, etc. because they, too, had shortages on materials and delays due to the pandemic. This chain reaction led to some disappointing experiences. For that, we apologize. Additionally, we continued to open new communities and move builders, community managers, etc. to other communities. We apologize if this caused any inconvenience for you. We hope you have many wonderful years in your Bloomfield Home. If you would like to speak to someone in more detail, please call Paul Conedera at 214.493.8152. ...
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 2
Constant updates from seller
- Amanda N.
- Verified Homebuyer
- August 03, 2021
- Justin, TX
This is my second Bloomfield home.. as builders go, their continued commitment to customer service is very good. And my daughter and son in law also bought as welk
Bloomfield Homes responded:
Amanda, thank you for the positive feedback. This is exactly what we strive for. Congratulations on your Bloomfield Home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bloomfield Homes - Doug Verona in heartland Made this whole experience great.
- Logan S.
- Verified Homebuyer
- August 03, 2021
- Forney, TX
Doug Verona in heartland Made this whole experience great. Happy to be in my new home
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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